2025 Mini Countryman

The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The vehicle remains available for inspection.

The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle produces a distinct clunk/release sensation, as if braking force is abruptly released just before stopping. This creates an unexpected weight-shift and inconsistent stopping behavior. The condition has occurred consistently since approximately 4,000 miles and has persisted through multiple dealer service visits. Physical inspection shows progressive circumferential rotor banding, pitting, and corrosion on all four wheels that does not clear with normal driving. This indicates the brake pads are failing to make uniform contact with the rotors, compromising the integrity of the vehicle's primary safety system. The dealer has acknowledged the symptoms but has declined Integrated Brake (IB) Module–related repair, stating the VIN is not currently flagged for recall. However, these symptoms are materially consistent with the failure modes described in NHTSA recalls 24V-104 and 24V-697 involving the Integrated Brake Module on this platform. Despite three documented repair attempts (October 2025 – December 2025), the manufacturer has failed to rectify the underlying mechanical defect. Due to the unpredictable braking behavior and visible degradation of the braking components, I have limited the vehicle’s use and do not consider it safe for highway or emergency braking situations.

When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.

I have been waiting for this car for well over a month now. I do not know what is causing the delay in receiving this part so that I may pick up the car. I will be without a car in 3 weeks time when my current lease is up with my 2022 Hyudai Tucson which has broken down an needed to be towed 3 x in 6 weeks for a fuel injector problem. I placed a deposit on the Mini Cooper Countryman in the first week of August expecting to pick up the car that week. Why can't any of the BMWs and Mini Coopers complete these needed repairs instead of halting/delaying sales?