2010 Mini Cooper

The contact owns a 2010 Mini Cooper. The contact stated while driving at various speeds, there was a rattling sound heard with a burning odor detected. The vehicle stalled without warning. The check engine light warning light was illuminated. The vehicle was taken to the dealer on several occasions however, the mechanic was unable to determine the cause of the failure. The dealer performed an oil change and the check engine light was reset; however, the failure recurred. The vehicle was taken back to the dealer and diagnosed with engine failure after failing the smog test. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the Vin was not under recall. The failure mileage was 104,000.

I have made several attempts to reach out to dealer. The check engine light came on the same day I purchased car. I brought the car back, the dealer said they would replace it, but couldn't do the work that day. They provided me with a false inspection report. They never followed up with me after several months had gone by and several phone calls had been made with them refusing to return my call. The car turns off on its on while driving. The brakes are also not good on the car. I had to get an oil change, wiping blades after a month of having the car. The AC fan is also not functioning. I would like to escalate this issue, because I am unable to pass my state inspection as well as feeling unsafe to drive a car that can turn off anytime on the road while driving. I waited to take to inspection because I was waiting on the dealer to communicate when they will replace the part. after several months of refusing to respond to my phone calls and emails. I have decided to report their intentional negligence. I also purchased a warranty. through this company EPOVO auto group. I have not received a follow document certifying my warranty purchase through them. Uncertain of legitimacy of this warranty as well. I have filed a complaint with BBB and Federal Trade Commission. I have not received a response. The following failed inspection codes: P0014, P0015, MIL Command.

MINI COOPER TIMING CHAIN TENSONER DEFECT. I HAVE A R56 HARDTOP 2010 MINI COOPER. MY CAR STARTED HAVING ISSUES LIKE TURNING OFF WHILE DRIVING. A RATTLING NOISE UNDER THE HOOD, ESPECIALLY ON THE PASSENGER SIDE OF THE CAR. WHILE I WAS DRIVING I HEARD A LOUD SNAP NOISE AND MY CAR SHUT OFF. THE ENGINE WOULD NOT TURN OVER AFTER THAT AND WHEN I LOOKED UNDER THE HOOK THERE WAS A BROKEN VALVE COVER. THE TIMING CHAIN BROKE AND CAUSED MASSIVE AMOUNT OF DAMAGE TO MY CAR. THE MINI DEALERSHIP IN LAS VEGAS IS NOT HONORING THE LAWSUIT. NOT REALLY SURE HOW TO PROCEED. THEY WANT $3,500. IN REPAIRS. MY CAR IS ONLY AT 83,000MILES AND JUST PAID OFF. NOT SURE HOW TO PROCEED.

2010 MINI COOPER S 2 DOOR, UP TO DATE WITH ALL MAINTENANCE AND SERVICE, CHANGED OIL EVERY 4,000 MILES. CAR SHOWROOM QUALITY. AT 81,000. MILES I SHUT IT OFF IN MY GARAGE AND LATER WENT TO START THE ENGINE, IT WAS DEAD AND WOULD NOT TURN OVER EVEN WITH A CHARGE. I HAD IT TOWED TO BRAMAN MOTORCARS, WPB, FL WHERE I PURCHASED IT NEW AND ORIGINAL OWNER AND WAS TOLD IT IS THE RETENTION CHAIN. BMW OF N. AMERICA HAD A CLASS ACTION SUIT FOR 2007 TO 2010 MINI COOPERS, SUIT CLOSED IN 2015 SAID MY VIN WAS NOT PART OF THE CLASS ACTION SUIT AND REFUSED TO FIX MY CAR. THEY WANT 11,000-13,000 TO FIX. I AM WITHIN THE YEARS THE SUIT WAS MENTIONED MY MILEAGE IS RIGHT AT THE POINT IT MAKES MENTION IN THE CLASS ACTION SUIT. MY VIN # IS NOT INCLUDED BECAUSE THEY ONLY PAID ON THE VIN NUMBERS THAT WERE IN THE SUIT. BMW OF N AMER. DID NOT ADD VIN# OF OTHER CARS THAT WERE NOT IN THE SUIT. I WAS NEVER CONTACTED AND DID NOT KNOW ABOUT MY CAR. I AM TOLD I CAN JUNK IT AND BUY A NEW CAR. I TOOK CARE OF MY CAR FOR EVERYTHING AND NOW MY CAR IS JUST GONE AND THEY ARE NOT WANTING TO HELP ME FIX IT. BMW OF N AMERICA DID NOT OFF ANY GOODWILL ON THE REPAIR NOR MAKE IT A RECALL ISSUE. THEY JUST SETTLED THE CASE FOR THE CARS KNOWN AT THAT TIME AND THE REST OF US CAN JUST GO POUND DIRT! I NOW AM WITHOUT A CAR OR TRANSPORTATION AND BRAMAN MOTORCARS TRIED TO TAKE ADVANTAGE OF ME WITH QUOTING ME HIGH PRICES ON A NEW CAR, THAT I CANNOT AFFORD. PLEASE HELP. NO ONE THAT KNOWS ME OR MY CAR CAN BELIEVE THIS HAS HAPPENED TO MY CAR BECAUSE OF HOW WELL I TAKE CARE OF IT.

'DEATH RATTLE,' A RATTLING SOUND THAT COMES FROM THE PASSENGER SIDE OF THE VEHICLE. 002D50 DME:SUPER KNOCKING 002D9C DME: KNOWCKSENSOR, SIGNAL CAR RUNS ROUGH FOUND SUPER KNOCKING PLAUSIBLITY FAULTS AND RATTLING FROM THE ENGINE. TIMING CHANIN IS FAULTY REPLACED TIMING CHAIN CRANKSHAFT PULLEY BOLT TIMING CHAIN KIT CHAIN GUIDE BOLT SEAL CHAIN GUIDE BOLT SEAL TIMING RAIL BOLT CAMSHAFT BOLT CAMSHAFT BOLT SPARK PLUG ILZKBR7B-8D TIMING RAIL BOLT VALVE COVER GASKET SET BROKEN TIMING CHAIN GUIDE ==COMPLAINT== BROKEN TIMING CHAIN GUIDE IN OIL PAN ==CAUSE== CORRECTION: REMOVED OIL PAN, CLEANED CLOGGED OIL PUMP AND RESEALED OIL PAN CHEMICAL GASKET BMW OIL SERVICE COST OF ALL REPAIR IS LABOR$1450.00 PARTS$534.89 TAX$52.15 TOTAL$1922.04 PAID$1922.04

TL* THE CONTACT OWNS A 2010 MINI COOPER. WHILE DRIVING 45 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. AFTER SAFELY PULLING THE VEHICLE OFF THE ROAD, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BLUE RIDGE MOTOR WORK (2424 FORT HENRY DR., KINGSPORT, TN) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST DUE TO NO RECALLS BEING ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

THE TIMING CHAIN IS FAILING AT 80,000. DEALER AND MINIUSA HAVE AGREED SHOULD LAST 4 LIFE OF THE ENGINE AT LEAST 120,000. . CAUSED OIL TO BURN OFF , WHICH CAUSED WEARING AND DAMAGE TO EXHAUST CAMSHAFT,SEAL , AND VANOS. TIME CHAIN FAILURE HAS BEEN DOCUMENTED ON OTHER MODELS AND CLASS ACTION SUIT HAS DETERMINED MINI IS RESPONSIBLE FOR FAILURE AND KNEW ABOUT FAILURE IN THE 2010 AS WELL AS FAR BACK AS 2008. MINI HAS REDUCED REPAIR COSTS FROM 4200$ TO 1400$ BUT ARE REFUSING TO TAKE RESPONSIBILITY THIS FAR FOR FULL REIMBURSEMENT. TIME CHAIN SHOULD HAVE BEEN A RECALL. VEHICLE WAS OPERATING WHEN TIME CHAIN BEGAN TO RATTLE

CAR SHUT DOWN ENROUTE TO HOSPITAL. THERE WAS NO WARNING (AS CHARACTERIZED BY MANY OWNERS). I HAD THE CAR TOWED TO A REPUTABLE REPAIR FACILITY. THEY INFORMED ME THAT THE TIMING CHAIN TENSIONER HAD DISINTEGRATED AND CAUSED THE TIMING CHAIN TO "SLIP". THEY RAN A COMPRESSION TEST ON THE 4 CYLINDERS. TWO OF THE CYLINDERS HAVE 0 COMPRESSION AND THE OTHER TWO HAVE SERIOUSLY LOW READINGS. THEY TOLD ME THAT ANY ADDITIONAL DAMAGE IS INDETERMINATE. THE EXACT SEQUENCE OF EVENTS BEGINNING WITH THE TIMING CHAIN TENSIONER HAS BEEN DOCUMENTED IN GREAT NUMBERS. THIS RESULTED IN RECALL FOR THIS PROBLEM UP TO THE 2009 MODEL YEAR. WHY WASN'T THIS EXTENDED TO THE 2010 MODEL YEAR?