← New search

2004 Mini Cooper

Owner reports · Recalls · Investigations

More warning signs than most Cooper years

Owner complaints for the 2004 Mini Cooper are substantially higher than the model-year median of 40.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Cooper years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

254 reports with mileage · 28 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 238 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports9 fire reports1 injury reports

Steering complaints

238 reports
Clear category filter
73,768 miles · Oct 2, 2010
Steering

MINI COOPER (2004 WITH ~74K MILES) WITH INTERMITTENT POWER STEERING PROBLEMS. STEERING WHEEL WOULD RANDOMLY BECOME VERY STIFF WHEN TURNING AND THEN FREE UP UNEXPECTEDLY. WHEN THIS WOULD OCCUR, THE CAR WOULD UNDERSTEER (NOT TURNING AS FAR AS INTENDED) AND I WOULD FIND MYSELF REACTING BY TURNING HARDER, USUALLY RESULTING IN OVER…

Read full complaint

MINI COOPER (2004 WITH ~74K MILES) WITH INTERMITTENT POWER STEERING PROBLEMS. STEERING WHEEL WOULD RANDOMLY BECOME VERY STIFF WHEN TURNING AND THEN FREE UP UNEXPECTEDLY. WHEN THIS WOULD OCCUR, THE CAR WOULD UNDERSTEER (NOT TURNING AS FAR AS INTENDED) AND I WOULD FIND MYSELF REACTING BY TURNING HARDER, USUALLY RESULTING IN OVERSTEERING AND ERRATIC TURNS. IT FELT LIKE SOMETHING WAS BINDING AND THEN LETTING GO BUT IT WASN'T PREDICTABLE OR REPEATABLE WITH CONSISTENCY. DEALERSHIP DETERMINED THAT 'POWER STEERING PUMP WAS CUTTING OUT. REPLACED THE FAULTY PS PUMP TO RESOLVE.' COST WAS $1009.94. ONE WEEK LATER, EXACTLY SAME CONDITION RETURNED. DEALERSHIP NOW DETERMINED 'FOUND STEERING SHAFT FROM STEERING WHEEL TO STEERING RACK TO BE SEIZED AND BINDING. REPLACED STEERING SHAFT AND ALIGNED STEERING WHEEL TO FRONT TIRES.' NO ADDITIONAL CHARGE; PROBLEM HAS BEEN FIXED. *TR

NHTSA ODI #10358853

75,000 miles · Oct 1, 2010
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE TRAVELING 15 MPH AND MAKING A TURN IN EITHER DIRECTION THE CONTACT NOTICED THAT THE STEERING WHEEL WOULD INTERMITTENTLY BE EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THERE W…

Read full complaint

TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE TRAVELING 15 MPH AND MAKING A TURN IN EITHER DIRECTION THE CONTACT NOTICED THAT THE STEERING WHEEL WOULD INTERMITTENTLY BE EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 80000 AND THE FAILURE MILEAGE WAS 75000. UPDATED 01/11/2011*LJ UPDATED 02/28/11

NHTSA ODI #10358759

35,500 miles · Oct 1, 2010
Steering

MY CAR STARTED TO MAKE A WHIRRING SOUND, I WASN'T SURE WHAT IT WAS SO MY DAD HAD A LOOK AND WASN'T SURE. THE NEXT DAY I WAS DRIVING ALONG A 60MPH ROAD AND AS I WENT TO TURN A SHARP CORNER MY POWER STEERING FAILED. I HAD TO MANUALLY PULL THE CAR ROUND THE CORNER WITH ALL MY STRENGTH SO AS NOT TO HIT THE ONCOMING TRAFFIC. IT THEN…

Read full complaint

MY CAR STARTED TO MAKE A WHIRRING SOUND, I WASN'T SURE WHAT IT WAS SO MY DAD HAD A LOOK AND WASN'T SURE. THE NEXT DAY I WAS DRIVING ALONG A 60MPH ROAD AND AS I WENT TO TURN A SHARP CORNER MY POWER STEERING FAILED. I HAD TO MANUALLY PULL THE CAR ROUND THE CORNER WITH ALL MY STRENGTH SO AS NOT TO HIT THE ONCOMING TRAFFIC. IT THEN KEPT FAILING INTERMITTENTLY FOR THE REST OF THE DRIVE HOME. I TYPED MINI POWER STEERING INTO GOOGLE WHEN I GOT HOME AND FOUND PAGE AFTER PAGE OF PEOPLE HAVING PROBLEMS JUST LIKE MINE. I RANG MINI AND THEY TOLD ME TO TAKE THE CAR INTO THE DEALERSHIP IN CHELTENHAM WHICH I DID. I LEFT THE CAR WITH THEM AND THE NEXT DAY THEY GOT BACK TO ME TO SAY IT DEFINITELY WAS THE POWER STEERING PUMP. I ASKED IT THEY WOULD FIX THIS AS IT WAS A DANGEROUS FAULT WITH THE CAR. THEY SAID THEY WOULD SPEAK TO MINI ONE AND GET BACK TO ME. I EVENTUALLY HEARD BACK FROM THEM AND THE ANSWER WAS NO, THEY WOULDN'T FIX IT AS I DIDN'T BUY THE CAR FROM A MINI DEALERSHIP. I WAS UNHAPPY WITH THIS DECISION AS IT WAS CLEARLY A DANGEROUS MANUFACTURING FAULT SO WENT INTO THE DEALERSHIP IN CHELTENHAM TO SPEAK TO SOMEONE FACE TO FACE. I SPOKE TO THE MANAGER THERE AND WAS TOLD THE SAME THINGS, THAT I DIDN'T BUY IT FROM A MINI DEALERSHIP, IT WAS OVER 5 YEARS OLD AND OVER 30000 MILES ON THE CLOCK. IT WAS A PRISTINE 2004 MINI COOPER CONVERTIBLE WITH 35000 MILES ON THE CLOCK. HAD ALWAYS BEEN SERVICED WITH MINI AND I HAD ONLY OWNED THE CAR 3 MONTHS. THEY TOLD ME IT WOULD COST ME 800 TO FIX IT. I COMPLAINED ABOUT THIS AND TOLD THEM HOW UNHAPPY I WAS AND THEY OFFERED ME HALF OFF THE LABOR TAKING THE PRICE TO 590 APPROX. I WAS STILL UNHAPPY SO THEY OFFERED TO RING MINI ONE AGAIN AND PUT MY CASE FORWARD. 2 DAYS LATER WE GOT A CALL AND THE ANSWER WAS AGAIN NO. I THEN FOUND A COMPANY ONLINE WHO RESTORE FAULTY POWER STEERING PUMPS WITH A 2 YEAR WARRANTY FOR A FRACTION OF THE PRICE SO WENT WITH THAT. IT WAS FIXED IN JUNE AND HAVE HAD NO PROBLEMS SINCE. *TR

NHTSA ODI #10358610

30,000 miles · Oct 1, 2010
Steering

1. POWER STEERING FAILED AND STEERING BECAME EXCESSIVELY HARD TO TURN THE WHEEL ESPECIALLY IN LOW SPEED TURNS SOMETIMES COULDN'T MAKE THE TURNS IN TIME. 2. SEVERAL TIMES. PARKED THE CAR 3. WAITING FOR CONSUMER AFFAIRS TO HELP WITH REPLACING DEFECTIVE PARTS. *TR

NHTSA ODI #10358565

40,000 miles · Sep 30, 2010
Steering

THE POWER STEERING IN MY 2004 MINI COOPER BEGAN MALFUNCTIONING LAST YEAR. THIS MAKES IT DIFFICULT TO STEER AND CONTROL THE VEHICLE. IT MALFUNCTIONS EVERY TIME I DRIVE THE CAR, THE PUMP STOPS WORKING A FEW MINUTES OR IMMEDIATELY AFTER I START THE ENGINE. I HAVE NOT HAD AN ACCIDENT DUE TO THE MALFUNCTION, BUT ONE COULD BE POSSIBL…

Read full complaint

THE POWER STEERING IN MY 2004 MINI COOPER BEGAN MALFUNCTIONING LAST YEAR. THIS MAKES IT DIFFICULT TO STEER AND CONTROL THE VEHICLE. IT MALFUNCTIONS EVERY TIME I DRIVE THE CAR, THE PUMP STOPS WORKING A FEW MINUTES OR IMMEDIATELY AFTER I START THE ENGINE. I HAVE NOT HAD AN ACCIDENT DUE TO THE MALFUNCTION, BUT ONE COULD BE POSSIBLE, IF I WERE TO HAVE TO MAKE A SHARP TURN AT A MOMENT'S NOTICE. SINCE THIS PART IS A DEALER ONLY PART, IT IS EXTREMELY EXPENSIVE AND I HAVE NOT BEEN ABLE TO AFFORD IT SINCE I WAS LAID OFF LAST YEAR. HELP! *TR

NHTSA ODI #10358516

70,441 miles · Sep 30, 2010
Steering

TL*THE CONTACT OWNS 2004 MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 25 TO 30 MPH, THERE WAS A SLIGHT LOSS OF POWER STEERING WITHOUT WARNING. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATE…

Read full complaint

TL*THE CONTACT OWNS 2004 MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 25 TO 30 MPH, THERE WAS A SLIGHT LOSS OF POWER STEERING WITHOUT WARNING. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,441 UPDATED 02/01/11*LJ THE POWER STEERING PUMP HAD TO BE REPLACED. 03.22.11

NHTSA ODI #10358492

105,000 miles · Sep 30, 2010
Steering

2004 MINI COOPER, COUPE HAS INTERMITTENT POWER STEERING, WHICH BEGAN SUDDENLY ON A CIRCULAR FREEWAY ON RAMP AT ABOUT 40MPH, DURING WHICH I NEARLY LOST CONTROL OF THE CAR. THE FAILURE SEEMS TO BE TRIGGERED BY U TURNS (ROUND-ABOUT, SPIRAL RAMPS, MANEUVERING OUT OF A SMALL PARKING SPACE.) I HAVE HAD THE POWER STEERING PUMP INVES…

Read full complaint

2004 MINI COOPER, COUPE HAS INTERMITTENT POWER STEERING, WHICH BEGAN SUDDENLY ON A CIRCULAR FREEWAY ON RAMP AT ABOUT 40MPH, DURING WHICH I NEARLY LOST CONTROL OF THE CAR. THE FAILURE SEEMS TO BE TRIGGERED BY U TURNS (ROUND-ABOUT, SPIRAL RAMPS, MANEUVERING OUT OF A SMALL PARKING SPACE.) I HAVE HAD THE POWER STEERING PUMP INVESTIGATED AS THE CAUSE AND IT IS WORKING NORMALLY. I BELIEVE IT IS A PROBLEM WITH EITHER THE COMPUTER OR STEERING ASSEMBLY. IT IS POSSIBLE TO DRIVE THE CAR WITH THE FAILED POWER STEERING, BUT QUITE DISCONCERTING WHEN IT FAILS IN THE MIDDLE OF A TURN. I AM STILL DRIVING THE CAR - BUT CAREFULLY. UPDATE - WHILE DRIVING THE CAR THIS MORNING, THE POWER STEERING SUDDENLY FAILED ON A CURVE AT 50 MPH. I MOMENTARILY LOST CONTROL, BUT REGAINED IT WITHOUT ACCIDENT. THE POWER STEERING BECAME FUNCTIONAL AGAIN WITHIN ABOUT 100 YARDS OF DRIVING. *TR

NHTSA ODI #10358469

45,000 miles · Sep 30, 2010
Steering

POWER STEERING WHEEL GOES ON AND OFF. WHEN I TURN THE WHEEL I CAN FEEL IT GO FROM HEAVY RESISTANCE TO REGULAR IN SECONDS, WHICH HAS BEEN MORE THAN ONCE IN A DAY. IF THERE IS A CAR COMING FROM THE OPPOSITE DIRECTION, IT COULD EASILY CRASHED INTO MY SIDE. DUE TO THIS SUDDENLY WHEEL MALFUNCTION, I HAD TO SLOW DOWN BECAUSE I W…

Read full complaint

POWER STEERING WHEEL GOES ON AND OFF. WHEN I TURN THE WHEEL I CAN FEEL IT GO FROM HEAVY RESISTANCE TO REGULAR IN SECONDS, WHICH HAS BEEN MORE THAN ONCE IN A DAY. IF THERE IS A CAR COMING FROM THE OPPOSITE DIRECTION, IT COULD EASILY CRASHED INTO MY SIDE. DUE TO THIS SUDDENLY WHEEL MALFUNCTION, I HAD TO SLOW DOWN BECAUSE I WAS AT THE CORNER OF THE ROAD, TRYING TO TURN. THIS IS SO DANGEROUS, AND IT WILL ONLY TAKE SECONDS TO KILL PEOPLE IN THIS SITUATION. I DID RESEARCH ONLINE AND FOUND OUT THIS IS A PRETTY COMMON ISSUE FOR THE MINI COOPER. *TR

NHTSA ODI #10358454

106,663 miles · Sep 30, 2010
Steering

AFTER DRIVING 5 MILES AND STOPPED AT A TRAFFIC LIGHT, WHEN THE LIGHT TURNED GREEN I BEGAN A LEFT TURN AND HAD NO POWER STEERING, I HAD TO PULL THE STEERING WHEEL WITH ALL MY STRENGTH TO KEEP FROM CAUSING A WRECK. I DROVE 5 MORE MILES TO WORK AND PARKED. 2 HOURS LATER I WENT OUTSIDE AND HEARD A MOTOR RUNNING IN MY CAR. THE RUNN…

Read full complaint

AFTER DRIVING 5 MILES AND STOPPED AT A TRAFFIC LIGHT, WHEN THE LIGHT TURNED GREEN I BEGAN A LEFT TURN AND HAD NO POWER STEERING, I HAD TO PULL THE STEERING WHEEL WITH ALL MY STRENGTH TO KEEP FROM CAUSING A WRECK. I DROVE 5 MORE MILES TO WORK AND PARKED. 2 HOURS LATER I WENT OUTSIDE AND HEARD A MOTOR RUNNING IN MY CAR. THE RUNNING MOTOR HAD DRAINED MY BATTERY, I HAD TO JUMP START THE CAR TO GET HOME. THE MINI DEALER IN CHARLESTON SC SAID I HAD TO BRING THE CAR TO THEM TO REPLACE A RMFD POWER STEERING PART WHICH WAS A DEALER ONLY PART. I LIVE 100 MILES FROM THE DEALER, I HAD TO TAKE CAR TO MY LOCAL MECHANIC SO HE COULD UNHOOK THE MOTOR SO THE BATTERY WOULD NOT BE DRAINED WHILE I PARKED UNTIL I COULD GET A DAY OFF WORK TO DRIVE THE MINI TO CHARLESTON. PARTS NEEDED FOR THE FIX: INTAKE MANIFOLD; HOSE CLAMP; RMFD POWER STEERING; CORE RETURN. THE TOTAL REPAIR COSTS 969.00 AND A DAY OFF WORK. I HAVE A 2 YEAR GUARANTEE ON THIS FIX. *TR

NHTSA ODI #10358426

100,000 miles · Sep 30, 2010
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN SHE GOT IN THE VEHICLE AND STARTED IT, THERE WAS NO POWER STEERING. SHE PULLED OUT OF THE PARKING SPOT AND TURNED THE VEHICLE OFF AND RESTARTED IT. HOWEVER, THE POWER STEERING WAS STILL NON-FUNCTIONAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CON…

Read full complaint

TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN SHE GOT IN THE VEHICLE AND STARTED IT, THERE WAS NO POWER STEERING. SHE PULLED OUT OF THE PARKING SPOT AND TURNED THE VEHICLE OFF AND RESTARTED IT. HOWEVER, THE POWER STEERING WAS STILL NON-FUNCTIONAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP WAS DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000.

NHTSA ODI #10358417

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).