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2004 Mini Cooper

Owner reports · Recalls · Investigations

More warning signs than most Cooper years

Owner complaints for the 2004 Mini Cooper are substantially higher than the model-year median of 40.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

254 reports with mileage · 28 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 238 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports9 fire reports1 injury reports

Steering complaints

238 reports
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45,000 miles · Mar 18, 2011
Steering

THE POWER STEERING UNIT IN MY 2004 MINI COOPER HAS BEEN ACTING STRANGE FOR SEVERAL MONTHS. IT WOULD SPORADICALLY CUT OFF MAKING THE CAR DIFFICULT TO STEER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION. LUCKILY, ALL OF THE INCIDENTS HAPPENED WHEN THE CAR WAS MOVING SLOW. NOW THE CAR HAS NO POWER STEERING AT ALL. …

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THE POWER STEERING UNIT IN MY 2004 MINI COOPER HAS BEEN ACTING STRANGE FOR SEVERAL MONTHS. IT WOULD SPORADICALLY CUT OFF MAKING THE CAR DIFFICULT TO STEER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION. LUCKILY, ALL OF THE INCIDENTS HAPPENED WHEN THE CAR WAS MOVING SLOW. NOW THE CAR HAS NO POWER STEERING AT ALL. IT COMPLETELY FAILED TODAY. OUR MINI COOPER ONLY HAS 43,000 MILES ON IT. IMAGINE IF I WAS DRIVING OVER 30 MILES AND HOUR AND THE POWER STEERING CUT OFF! I FEEL LIKE THE CAR IS VERY DANGEROUS TO DRIVE. I AM VERY NERVOUS ABOUT PARKING THE CAR SINCE THE POWER STEERING IS INTERMITTENT, I HOPE THAT IT DOESN'T CUT OUT WHEN I TURN INTO A PARKING SPACE, WHICH WOULD INCREASE THE CHANCE OF HITTING A PARKED CAR. I HAVE CONTACTED THE DEALERSHIP AND GOT A QUOTE FOR $1200 IN PARTS ALONE. ADDING THE LABOR WILL BRING THE GRAND TOTAL TO $1400. *TR

NHTSA ODI #10392151

80,000 miles · Mar 17, 2011
Steering

2004 MINI COOPER POWER STEERING RANDOMLY STOPS WORKING MAKING THE VEHICLE EXTREMELY HARD TO STEER. EMERGENCY MANEUVERS WOULD BE IMPOSSIBLE. MUST SHUT THE VEHICLE OFF AND RESTART TO GET STEERING BACK, WHICH IS NOT EASY TO DO IN MANY SITUATIONS. WILL WORK MOST OF THE TIME BUT FAIL ONCE PER DAY OR SO. MY MECHANIC HAS ORDERED …

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2004 MINI COOPER POWER STEERING RANDOMLY STOPS WORKING MAKING THE VEHICLE EXTREMELY HARD TO STEER. EMERGENCY MANEUVERS WOULD BE IMPOSSIBLE. MUST SHUT THE VEHICLE OFF AND RESTART TO GET STEERING BACK, WHICH IS NOT EASY TO DO IN MANY SITUATIONS. WILL WORK MOST OF THE TIME BUT FAIL ONCE PER DAY OR SO. MY MECHANIC HAS ORDERED A NEW POWER STEERING PUMP AND FAN FROM BMW WHICH HE SAYS IS THE FIX FOR THIS WELL DOCUMENTED PROBLEM. IF A LIGHT PERSON WAS DRIVING THE CAR WHEN THIS HAPPENS I SERIOUSLY DOUBT THEY COULD KEEP THE CAR ON THE ROAD DUE TO THE ARM STRENGTH REQUIRED TO CONTINUE STEERING THE CAR. PROBLEM COULD HAPPEN AT ANY SPEED. *TR

NHTSA ODI #10390543

Mileage unknown · Mar 9, 2011
Steering

MY CAR KEEPS HAVING INTERMITTENT POWER STEERING FAILURE. THERE HAVE BEEN NO EVENTS LEADING UP TO THE FAILURE, IT HAS BEEN QUITE SPONTANEOUS, ALWAYS WHILE I AM DRIVING. *TR I HAVE HAD MORE THAN 10 INSTANCES, SOME EXTREMELY DANGEROUS AS I AM IN THE MIDDLE OF MAKING A TURN WHEN THE FAILURE OCCURS. NOTHING HAS BEEN DONE TO CO…

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MY CAR KEEPS HAVING INTERMITTENT POWER STEERING FAILURE. THERE HAVE BEEN NO EVENTS LEADING UP TO THE FAILURE, IT HAS BEEN QUITE SPONTANEOUS, ALWAYS WHILE I AM DRIVING. *TR I HAVE HAD MORE THAN 10 INSTANCES, SOME EXTREMELY DANGEROUS AS I AM IN THE MIDDLE OF MAKING A TURN WHEN THE FAILURE OCCURS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS OF YET; I AM PLANNING TO TAKE MY CAR TO THE DEALERSHIP ONCE I HAVE THE MONEY TO DO SO.

NHTSA ODI #10389613

106,000 miles · Feb 19, 2011
Steering

AFTER STARTING THE MINI, WHICH IS PARKED IN A PARKING GARAGE, I NOTICED THE STEERING WHEEL WAS VERY DIFFICULT TO TURN, AS IF THE POWER STEERING WASN'T WORKING. THIS HAD HAPPENED ONCE BEFORE, BUT THAT TIME THE PROBLEM WENT AWAY AFTER A FEW MINUTES. IT WAS APPROXIMATELY 70 OUTSIDE, AND THE POWER STEERING FLUID WAS FULL. I DROVE T…

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AFTER STARTING THE MINI, WHICH IS PARKED IN A PARKING GARAGE, I NOTICED THE STEERING WHEEL WAS VERY DIFFICULT TO TURN, AS IF THE POWER STEERING WASN'T WORKING. THIS HAD HAPPENED ONCE BEFORE, BUT THAT TIME THE PROBLEM WENT AWAY AFTER A FEW MINUTES. IT WAS APPROXIMATELY 70 OUTSIDE, AND THE POWER STEERING FLUID WAS FULL. I DROVE THE CAR TO DO ERRANDS, APPROX 10 MILES ROUND TRIP, AND THE PROBLEM PERSISTED EVEN AFTER TURNING OFF THE CAR AND LETTING IT SIT FOR A FEW MINUTES WHILE I WENT TO THE STORE. THE STEERING FUNCTIONED WHEN I USED A LOT OF FORCE TO TURN THE WHEEL, BUT I WAS WORRIED ABOUT SAFETY IF I HAD TO SWERVE OR TURN THE WHEEL QUICKLY FOR ANY REASON; I WOULD BE UNABLE TO DO SO. *TR

NHTSA ODI #10383322

Mileage unknown · Feb 17, 2011
Steering

POWER STEERING IN 2004 MINI COOPER ALMOST COMPLETELY LOCKS UP WITH NO WARNING WHATSOEVER. NO WARNING LIGHTS OR OTHER VISUAL INDICATORS DEPICT THE STATUS OF THE POWER STEERING FLUID OR OVERALL STEERING SYSTEM. ABILITY TO STEER CAR CHANGES INSTANTANEOUSLY FROM FULL "NORMAL" CONTROL TO NEARLY IMPOSSIBLE TO PARALLEL PARK (AT EXTREME…

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POWER STEERING IN 2004 MINI COOPER ALMOST COMPLETELY LOCKS UP WITH NO WARNING WHATSOEVER. NO WARNING LIGHTS OR OTHER VISUAL INDICATORS DEPICT THE STATUS OF THE POWER STEERING FLUID OR OVERALL STEERING SYSTEM. ABILITY TO STEER CAR CHANGES INSTANTANEOUSLY FROM FULL "NORMAL" CONTROL TO NEARLY IMPOSSIBLE TO PARALLEL PARK (AT EXTREMELY SLOW SPEED) OR MAKE A BASIC 90 DEGREE TURN (AT ANY RELEVANT SPEED). MAKES THE CAR DANGEROUS AND STRESSFUL TO DRIVE. *TR

NHTSA ODI #10383173

130,000 miles · Feb 14, 2011
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT POWER STEERING FAILED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THE VEHICLE WAS STILL BEING INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 130,0…

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TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT POWER STEERING FAILED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THE VEHICLE WAS STILL BEING INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.

NHTSA ODI #10382530

67,616 miles · Feb 12, 2011
Steering

PURCHASED A USED 2004 MINI COOPER FROM A DEALERSHIP. 7 WEEKS AFTER PURCHASE THE STEERING BECAME INCREASINGLY DIFFICULT AT TIMES IN THE LAST 24 HOURS. TAKING IT ON MONDAY BUT THE "STEERING" ISN'T COVERED UNDER THEIR 9 MONTH, 9000 MILE WARRANTY. TAKING IT IN TO THE DEALERSHIP ON MONDAY FOR THEIR SERVICE DEPT TO TAKE A LOOK AT IT. …

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PURCHASED A USED 2004 MINI COOPER FROM A DEALERSHIP. 7 WEEKS AFTER PURCHASE THE STEERING BECAME INCREASINGLY DIFFICULT AT TIMES IN THE LAST 24 HOURS. TAKING IT ON MONDAY BUT THE "STEERING" ISN'T COVERED UNDER THEIR 9 MONTH, 9000 MILE WARRANTY. TAKING IT IN TO THE DEALERSHIP ON MONDAY FOR THEIR SERVICE DEPT TO TAKE A LOOK AT IT. HOPING IT'S COVERED BUT I DOUBT IT. *TR

NHTSA ODI #10381678

115,000 miles · Feb 10, 2011
Steering

SUDDENLY LOST POWER STEERING WHILE DRIVING AND HAD SUBSTANTIAL DIFFICULTY TURNING TO GET OUT OF TRAFFIC. IT HAPPENED A FEW TIMES, THEN TOOK IT FOR REPAIRS. WAS TOLD THAT THE PUMP AND FAN WERE BAD AND THAT THIS WAS A KNOWN PROBLEM WITH 2004 MINIS. *TR

NHTSA ODI #10381468

68,000 miles · Feb 6, 2011
Steering

LAST NIGHT WHILE DRIVING ON A BUSY STREET IN ONE OF THE LARGEST CITIES IN THE U.S., I EXPERIENCED COMPLETE POWER STEERING FAILURE - WHICH BECAME EVIDENT TO ME ONLY WHEN I ATTEMPTED TO MAKE A RIGHT TURN AND FOUND THAT THE STEERING WHEEL WAS NEARLY IMPOSSIBLE TO TURN. BEFORE THIS HAPPENED, NO WARNING LIGHTS BECAME ILLUMINATED ON T…

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LAST NIGHT WHILE DRIVING ON A BUSY STREET IN ONE OF THE LARGEST CITIES IN THE U.S., I EXPERIENCED COMPLETE POWER STEERING FAILURE - WHICH BECAME EVIDENT TO ME ONLY WHEN I ATTEMPTED TO MAKE A RIGHT TURN AND FOUND THAT THE STEERING WHEEL WAS NEARLY IMPOSSIBLE TO TURN. BEFORE THIS HAPPENED, NO WARNING LIGHTS BECAME ILLUMINATED ON THE DASH & NOTHING ABOUT THE CAR'S PERFORMANCE SUGGESTED A PROBLEM WITH THE VEHICLE - THERE WAS SIMPLY NO WARNING OF ANY KIND. AT THE TIME THIS OCCURRED I HAD BEEN DRIVING FOR LESS THAN 15 MINUTES @ APPROX. 35 MPH & I HAD MADE SEVERAL TURNS (RIGHT & LEFT) DURING THE COURSE OF THIS TRIP WITHOUT ANY PROBLEMS - THE LAST OF WHICH HAD BEEN ONLY 2 OR 3 MINUTES PRIOR TO THIS EVENT. THOUGH I WAS ULTIMATELY ABLE TO COMPLETE THE TURN WITHOUT LEAVING THE ROAD BY USING ALL OF MY STRENGTH TO SLOWLY TURN THE WHEEL, MY CAR TRAVELED FOR APPROX. 1/2 BLOCK IN THE OPPOSING LANE OF TRAFFIC BEFORE I WAS ABLE TO STEER THE CAR BACK INTO MY LANE. IF THERE HAD BEEN ONCOMING TRAFFIC ON THE STREET I TURNED ONTO I WOULD HAVE BEEN COMPLETELY UNABLE TO AVOID A COLLISION. DESPITE BEING RESTARTED SEVERAL TIMES SINCE THIS EVENT, THE VEHICLE'S POWER STEERING HAS NOT RETURNED OR IMPROVED. AT THIS TIME IT APPEARS THAT THE POWER STEERING PUMP IS THE CAUSE OF THE PROBLEM. THIS EXPERIENCE WAS EXTREMELY TERRIFYING & COULD HAVE EASILY RESULTED IN THE SERIOUS INJURY OR DEATH OF MYSELF AND/OR OTHERS. *TR

NHTSA ODI #10380898

55,000 miles · Jan 21, 2011
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT LOST POWER STEERING WITH NO PRIOR WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF; AND AFTER RESTARTING THE VEHICLE THE POWER STEERING BEGAN TO FUNCTION NOR…

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TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT LOST POWER STEERING WITH NO PRIOR WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF; AND AFTER RESTARTING THE VEHICLE THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE SIMILAR FAILURE RECURRED ON A DIFFERENT OCCASION. THE DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 55,000.

NHTSA ODI #10378167

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).