← New search

2004 Mini Cooper S

Owner reports · Recalls · Investigations

More warning signs than most Cooper S years

Owner complaints for the 2004 Mini Cooper S are substantially higher than the model-year median of 23.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Cooper S years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

231 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports5 fire reports2 injury reports

What owners actually said

247 reports
10,721 miles · Jan 29, 2009
Electrical System

A YEAR AFTER PURCHASING THE CAR, THE FRONT DRIVER'S WINDOW'S AUTOMATIC MOTOR WORKED INTERMITTENTLY, THEN WOULD NOT WORK AT ALL. THE DEALER FIXED IT SINCE IT HAPPENED TO BE UNDER FULL WARRANTY. TWO YEARS LATER, THE PASSENGER'S AUTOMATIC WINDOW MOTOR CEASED WORKING AT ALL. AT THE SAME TIME, THE DRIVER'S SIDE WINDOW WAS MAKING A SC…

Read full complaint

A YEAR AFTER PURCHASING THE CAR, THE FRONT DRIVER'S WINDOW'S AUTOMATIC MOTOR WORKED INTERMITTENTLY, THEN WOULD NOT WORK AT ALL. THE DEALER FIXED IT SINCE IT HAPPENED TO BE UNDER FULL WARRANTY. TWO YEARS LATER, THE PASSENGER'S AUTOMATIC WINDOW MOTOR CEASED WORKING AT ALL. AT THE SAME TIME, THE DRIVER'S SIDE WINDOW WAS MAKING A SCRATCHING SOUND AS IT WAS AUTOMATICALLY ROLLED UP /OR DOWN. I ONLY HAD A FEW MONTHS LEFT ON THE WARRANTY, AND THE DEALER WAS REQUIRED AGAIN TO REPLACE THE WINDOW MOTOR. I HAVE READ SEVERAL OTHER MINI OWNERS THAT HAD TO REPLACE AT LEAST ONE WINDOW MOTOR AS WELL, BUT AT THEIR OWN COST SINCE THE WARRANTY HAD RUN OUT. IF THIS IS A INCESSANT AND OBVIOUS DEFECT BY MINI COOPER, IT SHOULD BE RECALLED OR ADDRESSED IN A FAIR CONSUMER MANNER. *TR

NHTSA ODI #10256837

60,950 miles · Dec 10, 2008
Engine And Engine CoolingPower Train

SUPERCHARGER FAILED AT 60,950 MILES, RESULTING IN COMPLETE REBUILD OF UNIT. FAULTY GEAR AND LUBRICATION DESIGN. *TR

NHTSA ODI #10251418

48,000 miles · Nov 25, 2008
Power Train

MY 2004 MINI COOPER S HAS 48,000 MILES. THE TRANSMISSION HAS GOTTEN SO BAD THAT I CANNOT CHANGE GEARS WITHOUT GREAT DIFFICULTY. I HAVE READ NUMEROUS REPORTS ONLINE ABOUT POWER STEERING PUMP FAILURE, BRAKE FAILURE AND A HOST OF SAFETY ISSUES WITH THE COOPER. I THINK THIS CAR NEEDS TO BE EVALUATED FOR SAFETY ISSUES. THANKS, KA…

Read full complaint

MY 2004 MINI COOPER S HAS 48,000 MILES. THE TRANSMISSION HAS GOTTEN SO BAD THAT I CANNOT CHANGE GEARS WITHOUT GREAT DIFFICULTY. I HAVE READ NUMEROUS REPORTS ONLINE ABOUT POWER STEERING PUMP FAILURE, BRAKE FAILURE AND A HOST OF SAFETY ISSUES WITH THE COOPER. I THINK THIS CAR NEEDS TO BE EVALUATED FOR SAFETY ISSUES. THANKS, KAREN *TR

NHTSA ODI #10249834

55,300 miles · Oct 24, 2008
Steering

AS AN OWNER OF A 2004 COOPER S I WAS GREATLY DISAPPOINTED TO LEARN THAT I NOW NEED TO REPLACE MY ELECTRIC STEERING PUMP AT ONLY 55K MILES. I HAVE BEEN TOLD BY THE DEALER THAT THE PART "GOES REGULARLY" AND THAT "WE KEEP A BUNCH IN STOCK" AND THAT IT WILL COST ME $600 FOR A NEW ONE NOT INCLUDING LABOR. WITH THIS BIT OF INFORMATIO…

Read full complaint

AS AN OWNER OF A 2004 COOPER S I WAS GREATLY DISAPPOINTED TO LEARN THAT I NOW NEED TO REPLACE MY ELECTRIC STEERING PUMP AT ONLY 55K MILES. I HAVE BEEN TOLD BY THE DEALER THAT THE PART "GOES REGULARLY" AND THAT "WE KEEP A BUNCH IN STOCK" AND THAT IT WILL COST ME $600 FOR A NEW ONE NOT INCLUDING LABOR. WITH THIS BIT OF INFORMATION, I BEGAN TO SEARCH MINI COOPER FANSITES AND BLOGS TO SEE HOW OFTEN THIS PROBLEM OCCURS. I WASN'T SURPRISED TO FIND THAT MANY OF THE MEMBERS AND "FANS" OF THE CAR HAVE HAD MULTIPLE PUMP FAILURES, AND THAT THERE IS A GROWING NUMBER OF THOSE WHO ARE DISCUSSING THE FAILURE ISSUE. I BELIEVE THIS IS BOTH A COSTLY FIX AS WELL AS A SAFETY PROBLEM. THE SUDDEN LOSS OF A STEERING PUMP IS QUITE DANGEROUS AND MAY CAUSE SOME DRIVERS TO LOSE CONTROL. I AM FORTUNATE THAT I NOTICED THE PROBLEM AND UNDERSTOOD WHAT THE FAILURE WAS, SO I PERSONALLY DID NOT HAVE AN ACCIDENT, BUT FOR THOSE WHO ARE LESS CAR SAVVY, THEY MAY NOT NOTICE THE NOISE OF THE FAILURE THAT IS ABOUT TO OCCUR. *TR

NHTSA ODI #10246582

51,000 miles · Sep 7, 2008
Visibility

THE PASSENGER SIDE WINDOW MOTOR HAS FAILED ON MY 04 MINI COOPER S. UPON RESEARCHING THE PROBLEM ON THE INTERNET, I'VE FOUND THAT THOUSANDS OF OTHER MINI COOPER OWNERS HAVE THE SAN=ME RECURRENT ISSUE. MINI COOPER NEEDS TO CORRECT THE PROBLEM WITH A RECALL. *TR

NHTSA ODI #10241220

65,000 miles · Jul 15, 2008
Steering

I OWN A 2004 MINI COOPER S AND THE POWER STEERING PUMP HAS FAILED AFTER ONLY 4 YEARS AND 65,000 MILES. THIS SEEMS TO BE A VERY COMMON OCCURRENCE WITH THIS VEHICLE AND THE MANUFACTURE IS ACUTELY AWARE OF THE ISSUE, BUT WILL NOT ISSUE A RECALL OR WARRANTY THE ITEM. *TR

NHTSA ODI #10234352

57,800 miles · Jul 9, 2008
Steering

(1) ON THURSDAY, JULY 3RD, I ATTEMPTED TO MANIPULATE A 90 DEGREE RIGHTHAND TURN IN MY 2004 MINI COOPER S DURING MY VERY SHORT COMMUTE TO WORK AND DID SO ONLY WITH GREAT DIFFICULTLY. FROM THAT POINT FORWARD MY CAR TURNS NEITHER LEFT NOR RIGHT PROPERLY AND ONLY WITH GREAT DIFFICULTY. THERE WAS NO WARNING OR NOISES OF ANY KIND TO…

Read full complaint

(1) ON THURSDAY, JULY 3RD, I ATTEMPTED TO MANIPULATE A 90 DEGREE RIGHTHAND TURN IN MY 2004 MINI COOPER S DURING MY VERY SHORT COMMUTE TO WORK AND DID SO ONLY WITH GREAT DIFFICULTLY. FROM THAT POINT FORWARD MY CAR TURNS NEITHER LEFT NOR RIGHT PROPERLY AND ONLY WITH GREAT DIFFICULTY. THERE WAS NO WARNING OR NOISES OF ANY KIND TO ALERT ME TO THE PROBLEM. MY SIGNIFICANT OTHER, WHO IS A TRAINED MECHANIC, INSPECTED THE VEHICLE AND IDENTIFIED THE POWER STEERING PUMP AS THE PROBLEM. I ALSO SPOKE WITH SEVERAL INDIVIDUALS HERB CHAMBERS BMW MINI OF BOSTON WHO ACKNOWLEDGED THAT THE POWER STEERING PUMP WAS EITHER A KNOWN AND/OR COMMON PROBLEM. THE PARTS DEPARTMENT EXPLAINED THAT THE PUMP MANUFACTURER WHO MADE THE PUMP IN MY MINI IS NO LONGER MAKING PUMPS FOR MINI. (2) THE POWER STEERING PUMP HAS FAILED THEREFORE MY MINI IS RELYING ON THE RACK AND PINION TO TURN. THE MINI TURNS ONLY WITH GREAT DIFFICULTY AND REQUIRES TWO HANDS ON THE WHEEL AT ALL TIMES; THIS IS EXCEEDINGLY DIFFICULT TO DO WHILE NAVIGATING CORNERS AS I HAVE A STANDARD TRANSMISSION. THE MINI IS UNSAFE TO DRIVE, SO I AM FORCED TO BORROW ANOTHER VEHICLE. (3) MY CAR HAS APPROXIMATELY 57,000 MILES ON IT AND MINI'S WARRANTY ONLY COVERS PROBLEMS UP THROUGH 50,000 MILES DESPITE THE FACT THAT THE PUMP IS A KNOWN PROBLEM AND SAFETY HAZARD. NOTHING HAS BEEN DONE BY THE DEALERSHIP TO CORRECT THE PROBLEM. MY MINI REMAINS PARKED WHILE I AWAIT THE NEW POWER STEERING PUMP THAT I ORDERED AND PAID FOR. THE NEW PUMP IS MANUFACTURED BY A DIFFERENT COMPANY THAN THE DEFECTIVE PUMP THAT HAS FAILED. *TR

NHTSA ODI #10233675

39,000 miles · May 27, 2008
Electrical System

I OWN A 2004 MINI COOPER S MODEL, WITH 39,000 MILES. THE CAR IS WELL CARED FOR. MY WARRANTY EXPIRED AT 30,000 AND I BEGAN RECEIVING ANNOYING CALLS AND LETTERS FROM MINI TO PURCHASE AN ADDITIONAL EXTENDED WARRANTY. I DID NOT, BELIEVING THAT SIMPLY MAINTAINING MY CAR PROPERLY WOULD TAKE CARE OF ANY FUTURE ISSUES. I TRUSTED B…

Read full complaint

I OWN A 2004 MINI COOPER S MODEL, WITH 39,000 MILES. THE CAR IS WELL CARED FOR. MY WARRANTY EXPIRED AT 30,000 AND I BEGAN RECEIVING ANNOYING CALLS AND LETTERS FROM MINI TO PURCHASE AN ADDITIONAL EXTENDED WARRANTY. I DID NOT, BELIEVING THAT SIMPLY MAINTAINING MY CAR PROPERLY WOULD TAKE CARE OF ANY FUTURE ISSUES. I TRUSTED BMW/MINI THAT THEY WOULD STAND BEHIND THEIR PRODUCT IF SOME UNUSUAL FAILURE OR BREAKDOWN OCCURRED. APPROXIMATELY ONE MONTH AGO MY POWER STEERING WOULD INTERMITTENTLY GO OUT. AT FIRST, ONLY AFTER STARTING THE CAR AND THEN IT STARTED OCCURRING WHILE DRIVING THE CAR. WE CHECKED THE POWER STEERING FLUID AND ALL WAS WELL. TOOK IT IN TO MY MECHANIC AND HE INFORMED ME THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. HE EXPLAINED THAT MINI HAD TOLD HIM "THEY" HAD BEEN EXPERIENCING A HIGH INSTANCES OF STEERING POWER PUMP FAILURES. HE ASKED IF THE POWER STEERING PUMP WAS ON THE RECALL LIST. "THEY" TOLD HIM NO AND EXPLAINED THAT THE PUMP WAS ELECTRICAL AND NOT MANUALLY THEREFORE IT WAS CONSIDERED WEAR AND TEAR. CREVIER MINI, WHERE I PURCHASED THE CAR TOLD ME IT WOULD COST $1100.00 TO REPLACE THE PUMP! MY MECHANIC TOLD ME HE WOULD REPLACE IT FOR $880.00. MY MECHANIC INFORMED ME THAT IN ORDER FOR HIM TO GET A POWER STEERING PUMP, HE NEEDED TO TURN MY OLD PUMP INTO THEM. CREVIER TOLD HIM THAT "THEY" WERE REBUIDLING THESE!.THEY COULD NOT KEEP ENOUGH OF THEM ON THE SHELVES. THIS IS A SCANDALOUS OUTRAGE, PARTICULARLY AFTER READING VARIOUS BLOGS AND COMPLAINTS ABOUT THE EXACT SAME PROBLEM THAT I AM EXPERIENCING WITH MY MINI. I SHOULD CONSIDER MYSELF LUCKY IN THAT MY CAR DID NOT CATCH FIRE, SINCE IT IS ALWAYS GARAGED, OR THAT I DID NOT KILL MYSELF OR HURT SOME INNOCENT PEOPLE BY THE PROBLEM OCCURRING ON A STEEP CURVEY GRADE WHILE DRIVING. ADDITIONAL PROBLEMS APPROXIMATELY SIX MONTHS AGO, MY DRIVER SIDE WINDOW STOPPED WORKING!! TOOK IT IN CREVIER WANTED $900 TO FIX THE PROBLEM, AGAIN STATED WEAR AND TEAR!! MY MECHANIC CHARGED ME $400.00. *TR

NHTSA ODI #10228977

56,000 miles · Apr 15, 2008
Visibility

DRIVER'S SIDE WINDOW MOTOR HAS FAILED FOR THE THIRD TIME. WINDOW IS STUCK CLOSED. THIS IS A CONCERN IN CASE OF AN EMERGENCY AND CAUSES PROBLEMS WHEN CLOSING THE DOOR AS THE GLASS HITS THE LIP OF THE ROOF SINCE IT DOES NOT DROP AS DESIGNED. *TR

NHTSA ODI #10224581

26,300 miles · Feb 28, 2008
Visibility

POWER WINDOW FAILURE TO PROPERLY LIFT AND SEAL WHEN DRIVER AND PASSENGER DOORS ARE CLOSED. *TR

NHTSA ODI #10219393

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).