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2004 Mini Cooper S

Owner reports · Recalls · Investigations

More warning signs than most Cooper S years

Owner complaints for the 2004 Mini Cooper S are substantially higher than the model-year median of 23.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Cooper S years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

231 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports5 fire reports2 injury reports

What owners actually said

247 reports
60,000 miles · May 11, 2011
Steering

POWER STEERING IS NOT RELIABLE; SOMETIMES WORKS, AND SOMETIME DOES NOT. CONSEQUENTLY IT CAUSES DANGEROUS SITUATIONS PARTICULARLY IN SLIPPERY CONDITIONS. INITIALLY THE PROBLEM WAS BARELY NOTICEABLE. WHEN CONSULTED, MINI SERVICE STATED THAT THIS IS NOT A FAULT BUT A CHARACTERISTIC OF THE MINI. WITH TIME THE STEERING GOT PROGRESSIV…

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POWER STEERING IS NOT RELIABLE; SOMETIMES WORKS, AND SOMETIME DOES NOT. CONSEQUENTLY IT CAUSES DANGEROUS SITUATIONS PARTICULARLY IN SLIPPERY CONDITIONS. INITIALLY THE PROBLEM WAS BARELY NOTICEABLE. WHEN CONSULTED, MINI SERVICE STATED THAT THIS IS NOT A FAULT BUT A CHARACTERISTIC OF THE MINI. WITH TIME THE STEERING GOT PROGRESSIVELY LESS PREDICTABLE. AND, THE PROBLEM WAS RECTIFIED ABOUT TWO YEARS AGO WITH REPLACEMENT OF THE POWER STEERING POMP. ONE YEAR LATER, THE UNPREDICTABLE LOSS OF POWER STEERING RETURNED AGAIN (SPORADICALLY), AND NOW COME (PERMANENT) FUTURE OF DRIVING. *TR

NHTSA ODI #10400537

100,000 miles · May 10, 2011
Steering

DROVE 70 MI FROM MILLTOWN, NJ TO VALHALLA, NY ON APRIL 26. POWER STEERING STOPPED FUNCTIONING UPON ARRIVAL. TURNING OFF AND RESTARTING ENGINE REMEDIED THE PROBLEM. ON RETURN TRIP, FAILURE OCCURRED JUST PAST ESSEX TOLLS ON GARDEN STATE - ABOUT HALF WAY TO RETURN DESTINATION. CHECKED AND TOPPED FLUID. THE STEERING FAILS REGUL…

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DROVE 70 MI FROM MILLTOWN, NJ TO VALHALLA, NY ON APRIL 26. POWER STEERING STOPPED FUNCTIONING UPON ARRIVAL. TURNING OFF AND RESTARTING ENGINE REMEDIED THE PROBLEM. ON RETURN TRIP, FAILURE OCCURRED JUST PAST ESSEX TOLLS ON GARDEN STATE - ABOUT HALF WAY TO RETURN DESTINATION. CHECKED AND TOPPED FLUID. THE STEERING FAILS REGULARLY ACCORDING TO THIS PATTERN. IT APPEARS THAT POWER STEERING PUMP COOLING FAN HAS STOPPED WORKING. I WILL REPLACE FAN. IF THIS DOES NOT REMEDY THE SITUATION, I WILL REPLACE THE POWER STEERING PUMP. I WILL RETAIN THE OLD PARTS. *TR

NHTSA ODI #10399943

108,000 miles · May 8, 2011
Steering

COMPLETE LOSS OF POWER STEERING IMMEDIATELY AFTER STARTING VEHICLE. THIS IS MUCH HARDER TO STEER THAN A CAR WHICH NEVER HAD POWER STEERING TO BEGIN WITH. ALMOST IMPOSSIBLE TO TURN THE WHEEL. *TR

NHTSA ODI #10399475

84,000 miles · May 7, 2011
Steering

WAS DRIVING MY SON HOME FROM A SOCCER TOURNAMENT, TRAVELING ABOUT 70 MPH, WHEN THE STEERING FAILED-I COULD ONLY TURN THE STEERING WHEEL ABOUT 1" IN EACH DIRECTION. TERRIFYING. THE PROBLEM PERSISTS, AND THE CAR IS UNSAFE TO DRIVE-I'LL PROBABLY NEED TO TOW IT TO THE MECHANIC. *TR

NHTSA ODI #10399432

5,000 miles · May 6, 2011
Air Bags

2004 MINI COOPER S AIR BAG LIGHT CAME ON FOR NO REASON. DEALER WANTS $1000 TO FIX. *TR

NHTSA ODI #10399355

150,000 miles · Apr 26, 2011
Steering

LOST POWER STEERING INTERMITTENTLY LAST MONTH WHILE DRIVING AND NOW THE FAN STAYS ON AND RUNS THE ENGINE TILL THE BATTERY IS DEAD. I NEED TO HAVE IT JUMPED EVERYTIME I WANT TO DRIVE IT. MINI STATED THEY WILL NOT REPLACE IT FOR FREE "THEY DON'T CARE IF THERE IS AN INVESTIGATION, UNIT WERE ORDERED TO FIX IT THE COST IS ON THE CU…

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LOST POWER STEERING INTERMITTENTLY LAST MONTH WHILE DRIVING AND NOW THE FAN STAYS ON AND RUNS THE ENGINE TILL THE BATTERY IS DEAD. I NEED TO HAVE IT JUMPED EVERYTIME I WANT TO DRIVE IT. MINI STATED THEY WILL NOT REPLACE IT FOR FREE "THEY DON'T CARE IF THERE IS AN INVESTIGATION, UNIT WERE ORDERED TO FIX IT THE COST IS ON THE CUSTOMER" *TR

NHTSA ODI #10397480

74,000 miles · Apr 25, 2011
Steering

2004 MINI COOPER S POWER STEERING FAILED ON I93 SOUTH ON MY WAY TO WORK IN BOSTON WITHOUT ANY WARNING , SPEED ABOUT 80 AT 4:00AM ON THE MORNING OF 4/25/2011. MADE IT TO WORK HAD CAR TAKEN IN FOR SERVICE AT MINI OF PEABODY MA THE SAME DAY AND WAS CHARGED $1180.00 DOLLARS TO REPLACE STEERING PUMP. TWO WEEKS PRIOR ON 4/8/2011 AT …

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2004 MINI COOPER S POWER STEERING FAILED ON I93 SOUTH ON MY WAY TO WORK IN BOSTON WITHOUT ANY WARNING , SPEED ABOUT 80 AT 4:00AM ON THE MORNING OF 4/25/2011. MADE IT TO WORK HAD CAR TAKEN IN FOR SERVICE AT MINI OF PEABODY MA THE SAME DAY AND WAS CHARGED $1180.00 DOLLARS TO REPLACE STEERING PUMP. TWO WEEKS PRIOR ON 4/8/2011 AT THE SAME DEALER AT THEIR RECOMMENDATION REPLACED STEERING FAN AND RETURN HOSE AS A PRECAUTION DURING ROUTINE MAINTENANCE CHARGED 500.00 DOLLARS. FRIDAY 4/22/2011 CAR WAS AT SAME DEALER TO HAVE THE CATALYTIC CONVERTER REPLACED FOLLOWED BY THEIR USUAL TEST DRIVE , THERE WAS NO MENTION OF ANY STEERING PROBLEM AT THAT TIME NOR DID I EXPERIENCE ANY PROBLEM WITH THE STEERING ON MY WAY BACK HOME AFTER REPAIR. MY CONCERN IS IF THIS HAD HAPPENED WITH OUT WARNING ON AN OFF RAMP OR WHEN MY WIFE OR DAUGHTER WERE DRIVING THE OUT COME COULD HAVE BEEN MUCH DIFFERENT. I PAID AN EXTRA 60.00 DOLLARS TO KEEP THE OLD PUMP. *TR

NHTSA ODI #10397429

79,000 miles · Apr 20, 2011
Steering

I HAVE A 2004 MINI COOPER S WITH APPROX 80K MILES. THE POWER STEERING RANDOMLY AND INTERMITTENTLY FAILS TO WORK. THIS PROBLEM HAS OCCURRED APPROXIMATELY SIX TIMES DURING THE LAST TWO MONTHS. I INTEND TO REPLACE THE POWER STEERING PUMP, BUT AM TOLD THAT THIS MAY HAPPEN AGAIN, EVEN WITH REPLACED PUMP. *TR

NHTSA ODI #10396954

70,000 miles · Apr 12, 2011
Steering

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE HE WAS ADVISED THAT THE POWER STEERING PUMP AND THE RACK OF THE RACK AND PINION WOULD NEED REPLACING. THE MECH…

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TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE HE WAS ADVISED THAT THE POWER STEERING PUMP AND THE RACK OF THE RACK AND PINION WOULD NEED REPLACING. THE MECHANIC REPLACED BOTH THE RACK AND POWER STEERING PUMP. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10395651

104,200 miles · Apr 9, 2011
Steering

ACUTE LOSS OF POWER STEERING IN MY 2004 MINI COOPER S. I WAS DRIVING NORMALLY AND WAS PULLING ONTO THE INTERSTATE WHEN THE STEERING BECAME VERY DIFFICULT. I WAS ABLE TO CONTINUE TO STEER THE VEHICLE BUT IT REQUIRED A GREAT DEAL OF EFFORT. I'VE BEEN TOLD BY MY MECHANIC THAT IT DOESN'T INVOLVE THE FAILURE OF THE POWER STEERING PU…

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ACUTE LOSS OF POWER STEERING IN MY 2004 MINI COOPER S. I WAS DRIVING NORMALLY AND WAS PULLING ONTO THE INTERSTATE WHEN THE STEERING BECAME VERY DIFFICULT. I WAS ABLE TO CONTINUE TO STEER THE VEHICLE BUT IT REQUIRED A GREAT DEAL OF EFFORT. I'VE BEEN TOLD BY MY MECHANIC THAT IT DOESN'T INVOLVE THE FAILURE OF THE POWER STEERING PUMP FAN...THE FAN HAS BEEN TESTED AND IS WORKING OK. THE COST FOR THE REPAIR IS GOING TO BE APPROXIMATELY $1160. MY MECHANIC HAS TOLD ME THAT FAILURE OF THE P. S. PUMP IN THIS YEAR AND MODEL MINI COOPER IS COMMON. *TR

NHTSA ODI #10395369

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).