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2004 Mini Cooper S

Owner reports · Recalls · Investigations

More warning signs than most Cooper S years

Owner complaints for the 2004 Mini Cooper S are substantially higher than the model-year median of 23.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Cooper S years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

231 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports5 fire reports2 injury reports

Steering complaints

210 reports
Clear category filter
8,000 miles · Sep 28, 2010
Steering

TL* THE CONTACT OWNS A 2004 MINI COOPER TYPE S. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING WITHOUT WARNING; THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE…

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TL* THE CONTACT OWNS A 2004 MINI COOPER TYPE S. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING WITHOUT WARNING; THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS 8,000 AND THE CURRENT MILEAGE IS APPROXIMATELY 143,000. UPDATED 01/04/11*LJ UPDATED 01/10/11*JB

NHTSA ODI #10358108

48,000 miles · Aug 20, 2010
Steering

2004 MINI COOPER S POWER STEERING FAILURE AFTER <50,000 MILES VERY HARD TO STEER. HAD TO REPLACE THE PUMP. *TR

NHTSA ODI #10350833

70,100 miles · Aug 19, 2010
Steering

THE POWER STEERING WENT OUT WHILE GOING UP HILL ON A CURVY TWO LANE ROAD. THE LOSS OF POWER STEERING FORCED ME TO GO INTO THE OTHER LANE, WHERE FORTUNATELY NO CARS WERE PRESENT. IF I WAS GOING DOWN HILL ON THE SAME ROAD I WOULD HAVE DEFINITELY GONE AGAINST THE SIDE OF THE HILL OR OFF THE SIDE OF THE CLIFF IF NOT HITTING AN ON CO…

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THE POWER STEERING WENT OUT WHILE GOING UP HILL ON A CURVY TWO LANE ROAD. THE LOSS OF POWER STEERING FORCED ME TO GO INTO THE OTHER LANE, WHERE FORTUNATELY NO CARS WERE PRESENT. IF I WAS GOING DOWN HILL ON THE SAME ROAD I WOULD HAVE DEFINITELY GONE AGAINST THE SIDE OF THE HILL OR OFF THE SIDE OF THE CLIFF IF NOT HITTING AN ON COMING CAR FIRST. THE DEALERSHIP CHARGED ME OVER $1000 TO CHANGE THE ELECTRO/HYDRAULIC STEERING PUMP. THE SUDDEN LOSS OF POWER STEERING SEEMS TO BE AN ISSUE WITH MANY MINIS ACCORDING TO FORUM POSTS. *TR

NHTSA ODI #10350520

95,000 miles · Aug 13, 2010
Steering

POWER STEERING PUMP IS FAILING. SO FAR NO MAJOR PROBLEMS BUT I HAVE HAD OTHER MINI OWNERS REPORT THIS SAME PROBLEM AND WORSE. I AM HAVING MY PUMP REPLACED THIS WEEKEND WITH THE HOPE OF AVOIDING ANY FURTHER ISSUES. HOPEFULLY THIS ONE WILL LAST A LONG TIME. *TR

NHTSA ODI #10349277

40,000 miles · Jul 31, 2010
Steering

DRIVING NORMALLY WHEN SUDDENLY POWER STEERING FAILS COMPLETELY CAUSING INSTANT CONTROL ISSUES. POWER STEERING RETURNS INTERMITTENTLY. *TR

NHTSA ODI #10346467

42,000 miles · Jun 23, 2010
Steering

ON A 2004 MINI COOPER S, INTERMITTENT FAILURE OF THE POWER STEERING PUMP CAUSING EXTREME DIFFICULTY STEERING. CAR HAS 43,000 MILES. MANY SIMILAR CASES REPORTED IN ONLINE FORUMS. *TR

NHTSA ODI #10339677

90,000 miles · May 31, 2010
Steering

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHY HAS THE NHTSA ADMINISTRATION TAKEN NO ACTION AGAINST MINI AND BMW FOR THE KNOWN DEFECT IN POWER STEERING SYSTEMS. I AM WONDERING, AMID ALL THE TOYOTA CONTROVERSY AND RECALLS, ESPECIALLY NOW ABOUT THE BROKEN STEERING RODS, WHY THER…

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INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHY HAS THE NHTSA ADMINISTRATION TAKEN NO ACTION AGAINST MINI AND BMW FOR THE KNOWN DEFECT IN POWER STEERING SYSTEMS. I AM WONDERING, AMID ALL THE TOYOTA CONTROVERSY AND RECALLS, ESPECIALLY NOW ABOUT THE BROKEN STEERING RODS, WHY THERE HAS NOT BEEN A RECALL, OR AT LEAST A PUBLIC WARNING OF SOME KIND ABOUT STEERING ISSUES ON THE MINI. THE POWER STEERING PUMP IN MINI'S OF ALL AGES AND MILEAGES ARE PRONE TO FAIL WHILE DRIVING. THIS HAPPENED TO ME WHILE DRIVING MY 2004 MINI COOPER S ACROSS A SNOWY AND ICY MOUNTAIN PASS HERE IN WASHINGTON STATE. IT WAS QUITE A SURPRISING, FRIGHTENING, AND UNSAFE EXPERIENCE TO SAY THE LEAST. OTHERS HAVE FILED COMPLAINTS WITH YOU FOLKS, AS WELL AS THE COMPANY, BUT SO FAR AS I KNOW NOTHING HAS BEEN DONE. IF INJURIES AND FATALITIES ARE THE CRITERIA, HOW WOULD ANYONE KNOW THE STEERING WAS AN ISSUE UNLESS THEY HAD EXPERIENCED THE TERROR OF LOSING STEERING AT SPEED? THIS ISSUE PROMPTED A RECALL IN GREAT BRITAIN. WHY NOT HERE. EVEN A CURSORY SEARCH OF THE INTERNET REVEALS THE DEPTH OF THE PROBLEM, YET NEITHER BMW NOR MINI HAVE TAKEN ANY STEPS TO ADDRESS THE ISSUE HERE IN THE US. CAN YOU TELL ME WHY?? [XXX] *TR

NHTSA ODI #10333922

63,454 miles · Apr 1, 2010
Steering

I WAS DRIVING ON I-95N WHEN THE STEERING BECAME ALL TIGHT LIKE I COULDN'T TURN THE WHEEL. NO INDICATIOR LIGHTS CAME ON. I REACHED MY DESTINATION, SHUT THE CAR OFF FOR SEVERAL MIN, GOT IN STARTED IT UP AND IT WAS FINE. GOT BACK ON I-95S AND 5 MIN LATER THE STEERING WHEEL FELT LIKE IT WAS LOCKED UP I COULDN'T TURN IT. AGAIN NO WAR…

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I WAS DRIVING ON I-95N WHEN THE STEERING BECAME ALL TIGHT LIKE I COULDN'T TURN THE WHEEL. NO INDICATIOR LIGHTS CAME ON. I REACHED MY DESTINATION, SHUT THE CAR OFF FOR SEVERAL MIN, GOT IN STARTED IT UP AND IT WAS FINE. GOT BACK ON I-95S AND 5 MIN LATER THE STEERING WHEEL FELT LIKE IT WAS LOCKED UP I COULDN'T TURN IT. AGAIN NO WARNINGS!!!!! ARE YOU PEOPLE GOING TO WAIT TILL SOME ONE IS KILLED TO MAKE BMW FIX THIS!!!!!! I HAVE READ IT'S BEEIN GOING ON SINCE 2002 POWER STEERING PUMP FAILURES

NHTSA ODI #10323372

78,000 miles · Mar 4, 2010
Steering

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAVE A 2004 MINI COOPER S (BMW) THAT I HAVE OWNED FOR ABOUT A YEAR AND A HALF BUT RECENTLY, PAST 3 MONTHS., I HAVE HAD THE POWER STEERING QUIT SUDDENLY ON 3 SEPARATE OCCASIONS. THANKFULLY I WAS NOT ON A HIGH SPEED ROAD AT ANY OF THOS…

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INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAVE A 2004 MINI COOPER S (BMW) THAT I HAVE OWNED FOR ABOUT A YEAR AND A HALF BUT RECENTLY, PAST 3 MONTHS., I HAVE HAD THE POWER STEERING QUIT SUDDENLY ON 3 SEPARATE OCCASIONS. THANKFULLY I WAS NOT ON A HIGH SPEED ROAD AT ANY OF THOSE TIMES BECAUSE WHEN THE POWER STEERING WENT OUT IT I COULD BARELY TURN THE WHEEL AND I'M A 36 YR. OLD MALE WITH QUITE A BIT MORE STRENGTH THAN MY FIANCE WHO ALSO DRIVES THE CAR. I BELIEVE THIS IS A VERY SERIOUS FLAW WITH THE CAR AS I HAVE CHECKED WITH OTHER MINI COOPER OWNERS ACROSS THE COUNTRY WHO EACH AND EVERYONE OF THEM HAS EXPERIENCED THE SAME EXACT PROBLEM WITH THE POWER STEERING FAILING SUDDENLY. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF THIS OCCURS AT HIGH SPEEDS OR DURING INCLEMENT WEATHER, THIS IS A SAFETY HAZARD THAT SHOULD BE RECALLED BY BMW SINCE I AM NOT THE ONLY MINI COOPER OWNER WITH THIS PROBLEM. [XXX] *TR

NHTSA ODI #10316912

44,000 miles · Feb 19, 2010
Steering

THE POWER STEERING PUMP SUDDENLY FAILED. THIS IS AN ELECTRIC-HYDRAULIC STEERING SYSTEM AND THE CAR IS NOT CONTROLLABLE WHEN THE PUMP FAILS. THE CAR HAS BEEN PROPERLY MAINTAINED AND HAS LESS THAN 50,000 MILE. *TR

NHTSA ODI #10312042

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).