2012 Mini Cooper Countryman

My 2012 MINI Countryman (R60) experienced a complete electrical shutdown and engine failure while operating due to a severe manufacturing defect. Authorized dealership Jackie Cooper MINI of Edmond diagnosed the vehicle under RO# [XXX] and confirmed in writing that the "JBE electronic connectors are heavily corroded" and "The FRM has water/corrosion damage," providing a repair estimate of $4,700 (including a specific $1,055.84 charge to replace the FRM and clean the sunroof drains). Water entering the footwell area through defective, shrinking sunroof drainage structures is the exact identical failure mechanism, component (FRM3 Module), and extreme safety/fire hazard covered under mandatory safety recall NHTSA Campaign 23V-337. However, MINI has improperly excluded the R60 Countryman model from active coverage despite it utilizing the identical electrical infrastructure and drainage engineering layout. Releasing this vehicle into traffic presents a catastrophic risk of a highway vehicle fire or sudden total loss of vehicle control and lighting at high speeds. NHTSA must expand Recall 23V-337 to include the 2012 MINI Countryman to protect consumers from these documented structural water-ingress fires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at undisclosed speeds, the vehicle stalled. The fuel tank was a third of the way full. The trunk was locking and unlocking continuously while driving or while the vehicle was parked. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical system). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that there was a short in the footwell module due to water intrusion. The drain was also clogged in the sunroof. The manufacturer was contacted and opened a case. The failure mileage was approximately 161,818.

On the evening of [XXX] at approximately [XXX] my 2012 Mini Cooper S all 4 burst into flames. The car was parked in front of my building for 6 days (we don't use the car very much) in front of my building when the all of a sudden the head lights started flashing followed by the car cabin filling with grey smoke then followed by black smoke then there was a flash (spark?) and the entire cabin the became engulfed in flames. All of this has been captured by our building security camera. I reported the incident the following day to Mini/BMW customer care. I've been sharing emails with Thomas Lula who is investigating the "thermal event" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is a recall existing for my car, by VIN mine is not included, however I have the exact same problem. Water in the driver side foot well electrical panel which has caused a fault in the lighting, hazard lights, and battery issue. The car cannot be driven because the hazard lights and daytime running lights will not turn off even with the key out. Running out the battery in the process. The mechanic found water and corrosion inside the electrical housing.

The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at approximately 40 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was able to restart after several attempts but had not started since. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

When the vehicle computer detects low voltage all turn signals, lights and instrument cluster immediately fail and do not turn back on. The Foot Well Module (FWM) or Foot Rest Module (FRM) computer becomes corrupt and deletes data from the module. This becomes a major safety hazard as a nighttime failure occurred causing several near accidents due to inability to signal to other vehicles. This is a known issue with Mini and they released an extended service bulletin knowing the factory footrest modules were manufactured incorrectly. Vehicles falling outside the initial warranty period are prone to safety risks when this occurs.

My 2012 Mini Countryman has had failed signal lighting. My dealer has diagnosed the issue as a failed FRM module which I have been informed that NHTSA issued in conjunction with Mini USA a warranty extension to service this module's failure. While as an owner of this car for the past 9 years, I received not notice from Mini. I recently appealed for warranty coverage of this part. Mini USA has denied coverage of my failed FRM module stating the warranty was only good for 10 years from in-service date. My vehicle went in-service 8/12/2012, or ten years and ten months. Mini is adamantly denying good will to replace this part and my car is off the road do to no working turn signals.

BROUGHT 2012 MINI COUNTRYMAN S ALL4 W/50,033 MILES TO MINI SERVICE CENTER FOR COOLANT LEAK JUNE 2017. THEY REPLACED THERMOSTAT HOUSING, THERMOSTAT ADAPTER, COOLANT HOSE, AND WATER PUMP. 8000 MILES LATER LEAK IS BACK. WHILE TECHNICIAN WAS WORKING ON VEHICLE, HE STATED, 'OIL LEAKING FROM OIL PUMP SOLENOID VALVE. OIL LEAKING THROUGH OIL PUMP SOLENOID WIRING HARNESS.' HE ALSO STATED, 'THE LEAK IS INTERNAL AND NOT VISIBLE. THE OIL IS LEAKING THROUGH THE WIRING SHEATH AND MIGRATING TOWARD THE COMPUTER. IF THE OIL REACHES THE COMPUTER, THE COMPUTER WILL SHORT, CAUSING CATASTROPHIC DAMAGE.' TECHNICIAN REPLACED OIL PUMP SOLENOID AND REPAIRED ENGINE WIRING HARNESS.' DURING THE DAYS PERIOD OF TIME THE VEHICLE REMAINED IN THE SERVICE DEPARTMENT, I DID SOME QUICK RESEARCH. I COULD NOT FIND AN ACTIVE RECALL FOR THIS ISSUE/ITEM; HOWEVER, THE NHTSA PUBLISHED A SERVICE INFORMATION BULLETIN CONCERNING THIS ISSUE (SB-10044680-8464) LOCATED AT THE FOLLOWING LINK: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10044680-8464.PDF APPARENTLY, THIS ISSUE WITH THE SOLENOID IS NOT NEW AND HAS BEEN AN ISSUE WITH PREVIOUS MINI MODELS AS WELL. INFORMATION/COMPLAINTS PERTAINING TO PREVIOUS MINI MODELS CAN BE FOUND AT THE FOLLOWING LINK: HTTPS://WWW.NORTHAMERICANMOTORING.COM/FORUMS/R60-COUNTRYMAN-TALK-2010-2015/237021-OIL-PUMP-SOLENOID-LEAK.HTML INFORMATION/COMPLAINTS CONCERNING THIS ISSUE WITH THE SOLENOID FOR CURRENT MINI MODELS CAN BE FOUND AT THE FOLLOWING LINKS: HTTPS://WWW.MINI2.COM/FORUM/SECOND-GENERATION-FAULTS-FIXES/250393-ISSUE-HIGH-PRESSURE-PUMP-OIL-PUMP-SOLENOID-LEAKING.HTML WHEN THE SERVICE/REPAIRS WERE COMPLETE, I SPOKE WITH THE SERVICE CENTER MANAGER CONCERNING THE SOLENOID. HE AGREED WITH MY FINDINGS THAT MINIS HAVE HAD THIS ISSUE FOR A GOOD NUMBER OF YEARS. I ASKED IF IT WAS A RECALL ITEM AND HE RESPONDED NEGATIVELY. IS THIS ON THE NHTSA RADAR FOR POTENTIAL RECALL STATUS?

TAKATA RECALL. I LIVE IN NEWPORT, WA. I AM APPROXIMATELY 6 - 7 HOURS FROM A MINI DEALER IN SEATTLE/TACOMA. MY CLOSEST CITY IS SPOKANE, WA. I HAVE A GREAT CERTIFIED MECHANIC WHO DOES ALL OF MY REPAIR WORK BRANDON MARTIN OF MARTIN'S AUTO SERVICE, SPOKANE, WA, WHO IS COMPETENT AT WORKING ON MINI-COOPERS. IT IS UNREASONABLE TO REQUIRE THAT I MAKE A TRIP TO SEATTLE FOR THIS REPAIR. I AM WILLING TO HAVE THE REPAIR DONE HERE AND BE REIMBURSED, BUT MINI WILL NOT ALLOW THAT. THEY ARE REQUIRING EXTREME TRAVEL AND EVEN AN OVERNIGHT STAY TO ABIDE BY THEIR OWN RECALL REGULATIONS. THEY DO SEEM TO MAKE THE RULES TO SUIT THEMSELVES; BECAUSE IF I HAD MADE THIS REPAIR PRIOR TO THE RECALL, THEY WOULD HAVE REIMBURSED ME, BUT NOW I CANNOT HAVE THE REPAIR DONE WITHOUT EXTREME ADDED EXPENSES INCURRED. DUE TO THE CIRCUMSTANCES OF EXCESS TRAVEL, I RESPECTFULLY REQUEST THAT I AM ABLE TO MAKE THE RECALL REPAIR AND BE REIMBURSED FOR THE COST. THIS IS NECESSARY FOR MY SAFETY. DUE TO THE COMPANY'S UNREASONABLE RULE, I AM AT RISK.