2009 Mini Cooper Clubman

The contact owned a 2009 Min Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, turned on, and unoccupied, there was black smoke coming from the interior of the vehicle. The contact stated the footwell control module located on the driver's side had caught on fire. The vehicle was extinguished by the Fire Department. The vehicle was destroyed as it was consumed by the fire. A fire report was filed, and a fire report number was provided; however, the cause for the failure was not yet determined. A police report was not filed due to the incident occurring on private property. No injuries were sustained. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not towed and remained at the incident location. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000. Parts distribution disconnect.

The driver's side footwell is continuously full of water for the past several years. During rain water runs inside the car, from somewhere behind the dash, into the driver's footwell. The Footwell Control Module (FRM) is in water and is actively corroding. The Footwell Control Module is an electronic control unit located behind an interior trim panel in the driver's footwell area. Mini/BMW has already found that this corrosion could potentially result in a short circuit, resulting in a potential thermal event which could increase the risk of fire or injury. For some reason this vehicle is not included in Recall Campaign No. 23V-337 for the very same issue. This vehicle has been erroneously excluded from all appropriate MINI recalls. This vehicle was not included in 09V-143 despite the fact that it has factory 15" wheels. This vehicle had an auxiliary water pump fail, 200 miles after the warranty expired, but was not included in 18V-248. It would seem as though it has been erroneously excluded from all recalls because it was custom ordered and imported by the dealer. I am the sole owner of this vehicle, I purchased it new, custom made and imported for me at a dealership in Las Vegas. This vehicle has never been included in any of the recalls despite being affected by all of them.

PASSENGER SEAT OCCUPANCY SENSOR HAS STOPPED WORKING DURING ALL STATES OF VEHICLE OPERATION. UPON STARTING THE CAR AND WHILE DRIVING, THE PASSENGER AIRBAG LIGHT TURNS ON REGARDLESS OF WHETHER OR NOT A PASSENGER IS IN THE SEAT. IF I WERE TO GET INTO A CRASH, MY PASSENGER SEAT AIRBAG WILL NOT ACTIVATE, LEAVING THE PASSENGER IN THE CAR UNPROTECTED.

IVE PERSONALLY DRIVEN MY 2009 MINI COOPER CLUBMAN 11K MILES OF THE 34K IT HAS ON IT WITHOUT ANY ISSUE UNTIL ON JUNE 5TH, 2016 I PARKED IT NEAR MY WORK AND RETURNED TO IT THE NEXT MORNING.IT STARTED UP JUST FINE AND I JUST LET THE FIRST GEAR TAKE ME OUT OF THE PARKING GARAGE. THEN I TRIED TO ACCELERATE ONCE ON THE ROAD AND NOTHING... NO POWER. I PUT THE PEDAL TO THE FLOOR AND NOTHING. I PULLED OVER AND IT SOUNDED LIKE A LABORED, CLANKY, ROUGH IDLE. GOT IT TOWED TO A SHOP, DIAGNOSTIC TEST SHOWED MAIN RELAY FAILURE AND SOMETHING ABOUT VALVETRONIC SERVOMOTOR AND LIMITATION AND PLAUSIBLE AIR MASS SENSOR ISSUE. MAIN RELAY PART REPLACED FOR $20.WORKED FINE AFTER THAT. EIGHTEEN DAYS LATER IT HAPPENED AGAIN. WENT HOME AND AFTER SOME RESEARCH, I FOUND SCARY POSSIBILITIES COULD HAPPEN WITH MY MINI RELATED TO THE ENGINE COOLING SYSTEMS, AIR INTAKE, WATER PUMP AND TIMING CHAIN SENSOR WORST OF ALL. THINGS THAT COULD CAUSE DAMAGE IF FAILED WHILE ON THE HIGHWAY AT 70MPH OR IN AN INTERSECTION OR IN TRAFFIC! TO DATE, ILL BE RETURNING TO THE SHOP THAT HELPED MEET BAND AID THE PROBLEM, THEN TO MY REAL PROFESSIONAL TO HELP ME DIAGNOSE AND TREAT FURTHER POSSIBLE ISSUES.

THE DRIVER'S SIDE DOOR WILL NOT OPEN USING EITHER THE INSIDE OR OUTSIDE HANDLE. THE DOOR LOCK BUTTON DOES GO UP AND DOWN BUT DOES NOT HAVE ANY EFFECT ON THE DOOR OPENING. THIS IS THE THIRD MINI DOOR WE HAVE HAD THIS ISSUE WITH (WE OWN TWO MINI'S, UNFORTUNATELY). THIS IS A VERY SERIOUS SAFETY ISSUE THAT MINI SHOULD ACKNOWLEDGE AND FIX BUT THEY CONTINUE TO IGNORE GOING ON FOR AT LEAST 12 MODEL YEARS. WHEN WILL IT BE FIXED, WHEN SOMEONE DIES? *TR

MY CAR OVERHEATED AFTER DRIVING ONLY 15 MILES ON THE HIGHWAY. THE WARNING LIGHT CAME ON (RED- STOP LET THE ENGINE COOL DOWN) THEN WENT OFF THEN CAME BACK ON (ORANGE- CONTINUE ON YOUR JOURNEY; LET ENGINE COOL DOWN SOON). BY THE TIME I LOCATED THE SYMBOL TO SEE WHAT THE PROBLEM WAS I WAS AT MY EXIT. THE CAR SPUTTERED AND STALLED ON THE OFF RAMP AND I COULD SEE BLACK SMOKE AND SMELL BURNING FROM UNDER THE HOOD. I PUSHED THE CAR OFF THE ROAD AND CALLED FOR HELP. THERE APPEARED TO BE NO OIL OR WATER IN THE CAR AND I HAD IT TOWED TO THE DEALERSHIP. I JUST HAD IT SERVICED AT THE DEALERSHIP 28 DAYS BEFORE THIS HAPPENED AS I HAD AN INCIDENT WITH MY KEY FOB NOT RELEASING AND WAS CONCERNED THIS MIGHT BE AN INDICATION OF A BIGGER PROBLEM. THE FOB FINALLY RELEASED AFTER 40 MINUTES OF SITTING IN A PARKING LOT! THEY PERFORMED A COMPLETE INSPECTION AND CHANGED THE OIL, AIR FILERS, BRAKE FLUID AND GAVE THE CAR A CLEAN BILL OF HEALTH FOR $400 AND 28 DAYS LATER I HAVE CATASTROPHIC ENGINE FAILURE AND THEY QUOTED ME $9000 TO REPLACE THE ENGINE! I SAW SEVERAL POSTS OF SIMILAR ISSUES ON MINI BLOG SITES AND FELT COMPELLED TO FILE A COMPLAINT. I HAVE A BASE MODEL AND NOT AN "S" WHICH WAS PART OF A MINI RECALL FOR ELECTRICAL/WATER PUMP ISSUES. IF THERE IS A CONSISTENT ELECTRICAL PROBLEM WHERE THE THERMOSTAT FAILS OR WATER PUMP FAILS ON THE BASE MODEL THEN MINI SHOULD ADDRESS IT. *TR

THE CAR HAS NEVER REGISTERED THE CORRECT MILES PER HOUR. THE SPEEDOMETER REPORTS HIGHER THAN ACTUAL MILES PER HOUR BY AS MUCH AS 10%. I'VE COMPLAINED MANY TIMES TO THE DEALER AND THEY TOLD ME TO GET USED TO IT. THERE WAS NOTHING THEY COULD FIX AND I WOULD HAVE TO BUY A NAVIGATION SYSTEM IF I WANTED TO KNOW HOW FAST I WAS REALLY GOING. I ASKED IF THEY AFFECTED MY ACTUAL MILEAGE AND THEY SAID NO, BUT I AM SUSPICIOUS TO THAT. DEALER IS DOWNTOWN MINI 350 LAKE DESTINY DRIVE, ORLANDO, FL. *TR