IllustrationCONTACTS WIFE HIT A CAR AT ABOUT 45 MPH, THERE WERE NO AIRBAGS DEPLOYED, AND VERY LITTLE BRAKING BEFORE IMPACT. VEHICLE WAS HIT IN THE FRONT AND THE OCCUPANT WAS WEARING A SEAT BELT. THERE WERE PICTURES TAKEN, POLICE REPORT MADE, AND THERE WILL BE REPAIR INVOICES. *AK *SB *NM
2002 Mercury Villager
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Villager years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 10 of 18 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
What owners actually said
18 reportsWHILE DRIVING 55 TO 60 MPH STEERING WHEEL FEELS LOOSE, AND MAKES A LOUD NOISE. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, BU TPROBLEM RECURRED. *AK
THE CONSUMER TOOK THE VEHICLE IN FOR THE 15000 MILE CHECK UP AND BECAUSE THE BRAKE LIGHT WAS ON. WHILE DRIVING THE CONSUMER PRESSED THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR. THE DEALER REPLACED PARTS BUT THE CONSUMER DOES NOT KNOW WHICH PARTS WERE REPLACED. PLEASE DESCRIBE FURTHER. *NLM
PROBLEMS WITH VIBRATION IN REAR AND RIGHT FRONT OF VEHICLE. *MR THERE WAS A VIBRATION IN THE REAR AND THE RIGHT FRONT. THE TIRES WERE REPLACED THREE TIMES. THE VIBRATION REMAINED WHICH ALSO CAUSED THE SEATS TO VIBRATE. *SCC *JB
THE FRONT OF THE VEHICLE EXPERIENCED A SEVER VIBRATION. *JB
CONSUMER STATES WHEN REACH A SPEED OF 60MPH THE VEHICLE SHAKES VIOLENTLY. DEALER NOTIFIED REPAIRED PROBLEM REOCCURED. TS *DT
2002 MERCURY VILLAGER HAS VIBRATION IN STEERING WHEEL AT SPEEDS ABOVE 10MPH. DEALER HAS TRIED 3 TIMES TO FIX AND EVEN REPLACED 2 OF THE 4 TIRES. STILL THE VIBRATION. REPAIR SHOP OTHER THAN THE DEALER SUGGESTED SWITCHING BRANDS OF TIRES BECAUSE AFTER THEY ALIGNED THE FRONT END THEY ROTATED THE TIRES TO TRY TO ISOLATE THE VIBRA…
Read full complaint
2002 MERCURY VILLAGER HAS VIBRATION IN STEERING WHEEL AT SPEEDS ABOVE 10MPH. DEALER HAS TRIED 3 TIMES TO FIX AND EVEN REPLACED 2 OF THE 4 TIRES. STILL THE VIBRATION. REPAIR SHOP OTHER THAN THE DEALER SUGGESTED SWITCHING BRANDS OF TIRES BECAUSE AFTER THEY ALIGNED THE FRONT END THEY ROTATED THE TIRES TO TRY TO ISOLATE THE VIBRATION PROBLEM ONLY TO FIND THAT THE ROTATION NULLIFIED THE ALIGNMENT. HARD FOR ME TO BELIEVE THAT WITH ALL THE VILLAGERS MANUFACTURED I'M THE ONLY ONE WITH THIS PROBLEM.
CONSUMER CALLED COMPLAINIMNG ABOUT HAVING PROBLEMS WITH THE STEERING. ALSO STATED THAT THERE IS A REAL BAD VIBRATION ON THE STEERING WHEEL.DEALER WAS CONTACTED AND STATED THAT THEY WILL FIX IT AND THE VEHICLE HAS BEEN TOTHE DEALER A TOTAL OF FOUR TIMES SINCE THE PURCHASE ON SEP.302,2002. PH
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.