Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 16 of 188 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Latches/locks/linkages. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports7 fire reports5 injury reports
What owners actually said
188 reports
Mileage unknown · Apr 9, 2001
Engine And Engine Cooling
ENGINE NOISE, KIND OF LOUD. ALSO, ENGINE LIGHT CAME ON. CONTACTED DEALER, AND THE DEALER SAID THEY SHOULD REPLACE TENSIONER.*AK AFTER THE DEFECTIVE TENSIONER WAS REPLACED, THE DEALER INDICATED THAT THE ENGINE NEEDED TO BE REPLACED AS WELL. HOWEVER CHECK THE ENGINE LIGHT CAME ON AND STAYED ON AFTER THE ENGINE WAS REPLACE…
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ENGINE NOISE, KIND OF LOUD. ALSO, ENGINE LIGHT CAME ON. CONTACTED DEALER, AND THE DEALER SAID THEY SHOULD REPLACE TENSIONER.*AK AFTER THE DEFECTIVE TENSIONER WAS REPLACED, THE DEALER INDICATED THAT THE ENGINE NEEDED TO BE REPLACED AS WELL. HOWEVER CHECK THE ENGINE LIGHT CAME ON AND STAYED ON AFTER THE ENGINE WAS REPLACED. THE AIR BAG LIGHT WAS FLASHING CONTINUOUSLY. *YH
NHTSA ODI #885457
Mileage unknown · Apr 8, 2001
Structure
PASSENGER AND SLIDING DOOR LOCKS FAILED TO ENGAGE OR DISENGAGE WITH OR WITHOUT KEYLESS ENTRY SYSTEM OR INTERNAL LOCKING SYSTEM USED. I HAVE HAD THE SLIDING DOOR LOCKS ACTUATOR CHANGED AT MY EXPENSE. THE PASSENGER DOOR LOCK ACTUATOR NEEDS TO BE REPLACED ALSO. ACTUATORS EMIT A GRINDING SOUND WHEN KEYLESS ENTRY SYSTEM OR INTERNAL…
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PASSENGER AND SLIDING DOOR LOCKS FAILED TO ENGAGE OR DISENGAGE WITH OR WITHOUT KEYLESS ENTRY SYSTEM OR INTERNAL LOCKING SYSTEM USED. I HAVE HAD THE SLIDING DOOR LOCKS ACTUATOR CHANGED AT MY EXPENSE. THE PASSENGER DOOR LOCK ACTUATOR NEEDS TO BE REPLACED ALSO. ACTUATORS EMIT A GRINDING SOUND WHEN KEYLESS ENTRY SYSTEM OR INTERNAL LOCKING SYSTEM IS ENGAGED AND TAKES SEVERAL (5) TIMES TO ENGAGE OR DISENGAGE.
NHTSA ODI #743713
Mileage unknown · Apr 6, 2001
Engine And Engine Cooling
ENGINE DIED $5000 REPAIR SECRET SERVICE WARRANTY TO REPLACE NOT HONORED BY DEALER. *AK
NHTSA ODI #743634
Mileage unknown · Apr 4, 2001
Fuel System, Gasoline
THE CONSUMER IS HAVING PROBLEMS GETTING RECALL WORK 00V-419 FOR THE FUEL INJECTION SYSTEM PERFORMED DUE TO DEALER PROBLEMS AND LACK OF PARTS. NLM
NHTSA ODI #560666
Mileage unknown · Mar 14, 2001
Fuel System, Gasoline
VEHICLE EXPERIENCES STARTING PROBLEMS,A SEVICE ADVISOR STATED THE FUEL LINE IS POORLY ROUTED CAUSING FUEL TO SIT IN THE FUEL LINES, AS THE VEHICLE IS BEING STARTED THE FUEL HAS TO WORK ITS WAY INTO THE ENGINE BEFORE THE FUEL REACHES THE POINT OF IGNITION. NLM
NHTSA ODI #560397
Mileage unknown · Mar 12, 2001
Electrical SystemEngine And Engine CoolingEquipment
HEAD CONTROL MODULE WIRE HARNESS IN BACK OF THE DASH PANEL BURNED UP. WIRES WERE COMPLETELY MELTED. *AK SEVERAL ELECTRICAL RELATED PROBLEMS: BATTERY FAILURE, OPEN CIRCUIT IN MAIN ENGINE HARNESS TO EGR SOLENOID, OVERHEAD LIGHT FAILED, POWER DOOR LOCKS WERE OPERATING BY THEMSELVES, POWER LOCKS WOULD NOT LOCK WITH THE SWITCH, …
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HEAD CONTROL MODULE WIRE HARNESS IN BACK OF THE DASH PANEL BURNED UP. WIRES WERE COMPLETELY MELTED. *AK SEVERAL ELECTRICAL RELATED PROBLEMS: BATTERY FAILURE, OPEN CIRCUIT IN MAIN ENGINE HARNESS TO EGR SOLENOID, OVERHEAD LIGHT FAILED, POWER DOOR LOCKS WERE OPERATING BY THEMSELVES, POWER LOCKS WOULD NOT LOCK WITH THE SWITCH, REAR WINDSHILED WIPER SWITCH FAILED AND REAR WIPERS WOULD NOT STOP EVEN AFTER FUSE WAS REMOVED, SLIDING DOOR WOULD NOT OPEN WITH REMOTE OR SWITCH. CHECK ENGINE LIGHT ILLUMINATED. POWER STEERING PUMP NOISY AND WAS REPLACED. AIR CONDITIONER MOTOR FAILED. WHEN LOCKING VEHICLE WITH KEY, HORN WOULD OPERATE, KEYLESS ENTRY HAD JUST BEEN INSTALLED. *SLC
NHTSA ODI #882682
Mileage unknown · Feb 27, 2001
Latches/locks/linkages
REAR PASSENGER SLIDING DOOR COMES OPEN WHILE DRIVING REGARDLESS OF SPEED. DOOR APPEARS TO BE SHUT AND LOCKED, BUT WHEN DRIVING LATCH SYSTEM FAILS. DEALER HAS BEEN CONTACTED. *AK THE SLIDING DOOR POPS OPEN WHETHER LOCKED OR NOT. *YH
NHTSA ODI #881526
Mileage unknown · Feb 26, 2001
Structure
INTERMITTENTLY DOOR LOCKS OPEN AND CLOSE AUTOMATICALLY. DEALER HAS INSPECTED VEHICLE, AND COULD NOT SOLVE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED. *AK
NHTSA ODI #881453
Mileage unknown · Feb 26, 2001
Engine And Engine CoolingFire
RECALL 00V419002/ FUEL TANK VENT HOSE, RECEIVED LETTER ON 17 FEB 2001. AT THAT TIME CONSUMER WAS TOLD BY DEALER PARTS WERE NOT AVAILABLE YET. ON FEB 26 2001, CONSUMER STARTED VEHICLE, AND AFTER A FEW MINUTES THERE WAS SMOKE . THEN FIRE STARTED UNDER HOOD. DEALER DENIES THIS COULD HAVE BEEN CAUSED BY FUEL TANK VENT HOSE. *AK
NHTSA ODI #881414
Mileage unknown · Feb 22, 2001
Visibility
WHEN AIR CONDITIONER AND HEAT ARE BEING USED VEHICLE OVERHEATS CAUSING VEHICLE TO DIE OUT. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH POWER WINDOWS THAT CAN BE CLOSED AFTER THE IGNITION KEY IS TURNED TO THE "OFF" POSITION AND THE RIGHT FRONT (PASSENGER) DOOR IS OPENED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS 118, "POWER-OPERATED WINDOW SYSTEMS."
Consequence & remedy
Consequence: THERE IS THE POTENTIAL FOR UNSUPERVISED CHILDREN TO OPERATE THE POWER WINDOWS, INCREASING THE RISK OF PERSONAL INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH A LABEL REMINDING OWNERS NOT TO LEAVE CHILDREN UNATTENDED BECAUSE THE POWER WINDOWS CAN OPERATE FOR 15 MINUTES AFTER THE VEHICLE IGNITION HAS BEEN TURNED OFF UNLESS THE DRIVER'S DOOR IS OPENED. ALSO INCLUDED ARE INSTRUCTIONS DESCRIBING HOW AND WHERE THIS LABEL IS TO BE INSTALLED. IF AN OWNER PREFERS, THEIR DEALER CAN INSTALL THIS LABEL FOR THEM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA00014 · Fuel Tank Vent Hose Leakage
Opened May 22, 2000 · Closed Jan 4, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANTS CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUOROCARBON RUBBER HOSES WITH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WERE MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT TO DEGRADATION AND CRACKING.IN A LETTER DATED JANUARY 2, 2001, FORD NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFACTED VEHICLES.FORD WILL BEGIN NOTIFYING CUSTOMERS OF THE AFFECTED VEHICLES ON OR ABOUT THE WEEK OF FEBRUARY 12, 2001 TO RETURN THEIR VEHICLES TO DEALERS FOR REPLACEMENT OF THE FUEL TANK VENT HOSE WITH THE LATEST DESIGN LEVER PART.
SQ00008 · Unexpected Opening On Sliding Door
Opened May 12, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Structure
There is no summary currently available
EA99015 · Fuel Rail Hose Fitting Leakage
Opened Jun 29, 1999 · Closed Apr 18, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE ENGINEERING ANALYSIS CLOSING REPORT COVERS 1993-1998 MERCURY VILLAGER AND NISSAN QUEST MINIVANS.THESE TWO MINIVANS SHARE A COMMON BODY PLATFORM AND POWER TRAIN.BASED ON THE LOW NUMBER OF REPORTED INCIDENTS AND THE ABSENCE OF A DEMONSTRABLE FAILURE TREND, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES IS NOT WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ENGINEERING CLOSING REPORT EA99-015 FOR DETAILS.
EA96005 · Battery Explosions
Opened May 30, 1996 · Closed May 29, 1997
Status: closed (inferred from source dates) · Electrical System
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSING REPORT IS INCLUDED IN THE PUBLIC FILE.
1996 Mercury Villager Problems, Complaints & Recalls | Skip That Year
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