MY HUSBAND MERELY SAT IN OUR CAR AND WE HEARD A TERRIBLE NOISE FROM THE BACK - IT WAS THE SPRINGS BREAKING. WE SPENT $400.00 TO REPAIR BOTH REAR SPRINGS. A MONTH LATER, I TOOK THE CAR IN FOR NEW TIRES AND THE DRIVERS-SIDE FRONT SPRING BROKE. WE ENDED UP REPLACING SPRINGS, SHOCKS, AND MOUNTING HARDWARE FOR A TOTAL OF $650. FO…
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MY HUSBAND MERELY SAT IN OUR CAR AND WE HEARD A TERRIBLE NOISE FROM THE BACK - IT WAS THE SPRINGS BREAKING. WE SPENT $400.00 TO REPAIR BOTH REAR SPRINGS. A MONTH LATER, I TOOK THE CAR IN FOR NEW TIRES AND THE DRIVERS-SIDE FRONT SPRING BROKE. WE ENDED UP REPLACING SPRINGS, SHOCKS, AND MOUNTING HARDWARE FOR A TOTAL OF $650. FORD HAS RECALLED THE 1998-2001, BUT THIS PROBLEM OBVIOUSLY IS STILL NOT FIXED AND THE 2002 SHOULD BE RECALLED AS WELL. *TR
NHTSA ODI #10232040
89,000 miles · Jun 16, 2008
Suspension
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. ON JUNE 16, 2008, WHILE THE VEHICLE WAS BEING ALIGNED, THE CONTACT DISCOVERED THAT BOTH REAR SPRINGS FAILED. HE CALLED THE DEALER AND WAS INFORMED THAT THE TOTAL COST FOR THE REPAIR WOULD BE $500. THE VEHICLE NEEDED TO BE INSPECTED AND REPAIRED. THE MANUFACTURER STATED THAT THERE WAS…
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TL*THE CONTACT OWNS A 2002 MERCURY SABLE. ON JUNE 16, 2008, WHILE THE VEHICLE WAS BEING ALIGNED, THE CONTACT DISCOVERED THAT BOTH REAR SPRINGS FAILED. HE CALLED THE DEALER AND WAS INFORMED THAT THE TOTAL COST FOR THE REPAIR WOULD BE $500. THE VEHICLE NEEDED TO BE INSPECTED AND REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
NHTSA ODI #10231171
32,075 miles · Jun 12, 2008
Suspension
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PULL OUT OF A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT HEARD A POPPING SOUND AND THEN A RUBBING NOISE. SHE PARKED THE VEHICLE. A MECHANIC ARRIVED AT THE SCENE TO DIAGNOSE THE VEHICLE AND STATED THAT THE SWAY BAR FAILED, WHICH RUINED THE STRUTS AND CV BOOT. T…
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TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PULL OUT OF A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT HEARD A POPPING SOUND AND THEN A RUBBING NOISE. SHE PARKED THE VEHICLE. A MECHANIC ARRIVED AT THE SCENE TO DIAGNOSE THE VEHICLE AND STATED THAT THE SWAY BAR FAILED, WHICH RUINED THE STRUTS AND CV BOOT. THE MECHANIC REPLACED THE SWAY BAR, STRUTS, AND CV BOOT. THE VEHICLE ALSO HAD TO BE REALIGNED. THE CURRENT AND FAILURE MILEAGES WERE 32,000. UPDATED 07/15/08. *LJ THE MECHANIC STATED THE SWAY BAR WAS MADE OF PLASITC INSTEAD OF METAL. UPDATED 07/15/08
NHTSA ODI #10230820
115,000 miles · Jun 9, 2008
Suspension
REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR
NHTSA ODI #10230368
82,444 miles · Jun 4, 2008
Suspension
FRONT PASSENGER SIDE SPRING BROKE WHILE DRIVING THE CAR OUT OF THE GARAGE. THE BROKEN SPRING CUT A 4 INCH GASH IN THE TIRE AND CAUSED A FLAT. THERE WAS NOT AN ACCIDENT BECAUSE WE WERE DRIVING SO SLOWLY IN THE GARAGE BUT THE TIRE BLEW SUDDENLY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT. TO THE BEST OF MY KNOWLEDGE SPRINGS A…
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FRONT PASSENGER SIDE SPRING BROKE WHILE DRIVING THE CAR OUT OF THE GARAGE. THE BROKEN SPRING CUT A 4 INCH GASH IN THE TIRE AND CAUSED A FLAT. THERE WAS NOT AN ACCIDENT BECAUSE WE WERE DRIVING SO SLOWLY IN THE GARAGE BUT THE TIRE BLEW SUDDENLY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT. TO THE BEST OF MY KNOWLEDGE SPRINGS ARE NOT SUPPOSED TO BREAK HOWEVER THE TOW TRUCK DRIVER, TIRE SALESMAN, AND SEVERAL DEALERS ALL REPORTED IT AS A COMMON PROBLEM WITH THE MODEL CARE I WAS DRIVING. REPLACED BOTH SPRINGS & STRUTS IN THE FRONT AND TIRE $730.00. I WAS ADVISED THAT THE REAR SPRINGS SHOULD BE SAFE BECAUSE I HAVE A WAGON AND THEY ARE A DIFFERENT PART. *TR
NHTSA ODI #10229869
62,345 miles · Jun 3, 2008
Suspension
NOISE IN REAR SUSPENSION. STRUT COIL SPRING BROKE AND RUBBED HOLE IN REAR TIRE. REPLACED REAR STRUTS AND REPLACED TIRES. *TR
NHTSA ODI #10229746
39,863 miles · May 20, 2008
SuspensionTires
2002 MERCURY SABLE. 40K MILES. FRONT DRIVER'S SIDE COIL SPRING FAILED (BROKE) WHILE BACKING CAR FROM DRIVEWAY. SPRING FAILURE CAUSED RUPTURE OF FRONT DRIVER'S SIDE TIRE. SPRING CAUSED THE FRONT WHEEL TO LOCK UP, DISABLING THE VEHICLE. IT WAS TOWED TO DEALERSHIP WHERE THE DAMAGED TIRE AND ALL 4 COIL SPRINGS WERE REPLACED AS …
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2002 MERCURY SABLE. 40K MILES. FRONT DRIVER'S SIDE COIL SPRING FAILED (BROKE) WHILE BACKING CAR FROM DRIVEWAY. SPRING FAILURE CAUSED RUPTURE OF FRONT DRIVER'S SIDE TIRE. SPRING CAUSED THE FRONT WHEEL TO LOCK UP, DISABLING THE VEHICLE. IT WAS TOWED TO DEALERSHIP WHERE THE DAMAGED TIRE AND ALL 4 COIL SPRINGS WERE REPLACED AS A PREVENTATIVE MEASURE. THERE DID NOT APPEAR TO BE ANY CORROSION ON THE BROKEN COIL SPRING. THE PAINT WAS INTACT, THERE WAS NO EVIDENCE OF PITTING OR BUBBLING, AND THE STEEL LOOKED LIKE A CLEAN BREAK. *TR
NHTSA ODI #10228373
118,951 miles · May 16, 2008
Suspension
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE TIRE AND COIL SPRINGS WERE REPLACED AND REPAIRED. APPROXIMATELY A MONTH AND A HALF LATER, THE REAR DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT MILEAGE WAS 1…
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TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE TIRE AND COIL SPRINGS WERE REPLACED AND REPAIRED. APPROXIMATELY A MONTH AND A HALF LATER, THE REAR DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT MILEAGE WAS 119,400 AND FAILURE MILEAGE WAS 118,951.
NHTSA ODI #10227988
Mileage unknown · May 15, 2008
Suspension
2002 MERCURY SABLE. CONSUMER EXPERIENCED A TIRE BLOWOUT. CONSUMER STATES THAT WHILE CHANGING THE TIRE IT WAS NOTICED THAT THE SPRING SNAPPED. SHE NOTICED THAT THE BROKEN SPRING WAS ALSO RUBBING AGAINST THE SPARE TIRE. *KB THE CONSUMER STATED 12 HOURS LATER, THE SAME THING HAPPENED TO THE LEFT FRONT TIRE/SPRING. *JB
NHTSA ODI #10228410
85,000 miles · May 8, 2008
Suspension
ON 5-8-08 AFTER PULLING OUT OF MY DRIVEWAY, THE PASSENGER SIDE FRONT COIL SPRING BROKE PIERCING MY FRONT TIRE AND CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THIS OCCURRED ON A BUSY STATE HIGHWAY, LUCKILY THERE WAS NO TRAFFIC IN THE ONCOMING LANE. I UNDERSTAND THAT THIS PROBLEM WAS RECALLED FOR THE SAME CAR UP TO 2001, BUT DOES NO…
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ON 5-8-08 AFTER PULLING OUT OF MY DRIVEWAY, THE PASSENGER SIDE FRONT COIL SPRING BROKE PIERCING MY FRONT TIRE AND CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THIS OCCURRED ON A BUSY STATE HIGHWAY, LUCKILY THERE WAS NO TRAFFIC IN THE ONCOMING LANE. I UNDERSTAND THAT THIS PROBLEM WAS RECALLED FOR THE SAME CAR UP TO 2001, BUT DOES NOT COVER 2002 VEHICLES. *TR
CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.
Consequence & remedy
Consequence: IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE.
Remedy: DEALERS WILL REMOVE THE STOP LAMP SWITCH AND ASSOCIATED WIRING ASSEMBLY AND INSTALL A NEWLY DESIGNED STOP LAMP SWITCH AND WIRE ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 5, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.
Consequence & remedy
Consequence: POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.
Consequence & remedy
Consequence: THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.
Remedy: OWNERS WILL BE INSTRUCTED AS TO THE PROPER WAY TO SET THE POSITION OF THE PEDALS AND TO TAKE THEIR VEHICLES TO A DEALER TO HAVE THE SPACING BETWEEN THE BRAKE AND ACCELERATOR PEDALS MEASURED. IF THE SPACING IS FOUND TO BE LESS THAN 50 MM, THE DEALER WILL ADJUST THE PEDALS TO INCREASE THE DISTANCE BETWEEN THEM TO GREATER THAN 50 MM. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE12033 · Speed Control Cable Damage
Opened Oct 24, 2012 · Closed Jun 26, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:cables; Vehicle Speed Control:cruise Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Additional source detail variants (3)
Vehicle Speed Control:cables
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Vehicle Speed Control:cruise Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Vehicle Speed Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
EA08018 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Jun 30, 2011
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 2,401 non-duplicative complaints related to the alleged defect. In addition, ODI is aware of 1,411 subject vehicles with one or more warranty claims related to the alleged defect. In total, ODI is aware of 3,645 unique subject vehicles that have experienced one or more front suspension coil spring fractures. ODI is also aware of four minor crashes related to the alleged defect resulting in one minor injury.With greater than eight years of exposure, a large subject vehicle population and approximately 2,052 reported front tire punctures caused by fractured coil springs (at all speeds), there have been no reported severe crashes, deaths or injuries related to the alleged defect. The real world consequences of these defective coil springs have been a small number of minor control problems that resulted in minor damage; suggesting that the effect of the defect on vehicle control is minor.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor this issue and will take further action if warranted by the circumstances. See the EA08-018 Engineering Analysis Closing Report for more details.
RP03001 · Brake/accelerator Pedal Application
Opened Oct 31, 2003 · Closed Mar 23, 2004
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:pedals And Linkages
MS. RODMAN REPORTED THAT AFTER HER VEHICLE WAS INSPECTED FOR THE RECALL, HER MOTHER EXPERIENCED A SUDDEN ACCELERATION AND CRASHED THE SABLE INTO A LIGHT POLE.PREVIOUSLY NHTSA HAD CONDUCTED AN INVESTIGATION FOR THIS ISSUE (PE02-035) THAT RESULTED IN THE RECALL (02V-266) OF 369,000 MY 2000-2002 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE BRAKE AND ACCELERATOR PEDALS TO INSURE THAT THE SEPARATION BETWEEN THE PEDALS WAS AT LEAST 50MM..A REVIEW OF ODI'S DATABASE FOR COMPLAINTS REGARDING RECALL 02V-266 DID NOT IDENTIFY ANY RECALL REMEDY COMPLAINTS OTHER THAN THE PETITIONER'S.MS. RODMAN?S VEHICLE WAS INSPECTED BY ODI USING FORD?S SPECIAL TOOL AND HER VEHICLE WAS FOUND TO EXCEED 50MM.ALSO, THE LATERAL MOVEMENT OF THE PEDALS WAS FOUND NOT TO BE EXCESSIVE RELATIVE TO OTHER COMPARABLE TAURUS AND SABLE VEHICLES.THEREFORE, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER REQUIRING FORD TO PROVIDE A DIFFERENT REMEDY FOR THIS DEFECT.IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.FOR ADDITIONAL INFORMATION CONCERNING THIS ANALYSIS, PLEASE REFER TO THE FEDERAL REGISTER NOTICE DATED MARCH 23, 2004 (VOL 69, NO 56, PAGES 13619-13620).
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Additional source detail variants (5)
Exterior Lighting:brake Lights
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:brake Lights:switch
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:tail Lights
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:tail Lights:switch
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
2002 Mercury Sable Problems, Complaints & Recalls | Skip That Year
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