WARPED DASHBOARD (RIGHT SIDE), POSSIBLY EFFECTING THE PROPER USE OF THE PASSENGER SIDE AIR BAG AND CAUSING THE DEFROST VENT ACROSS THE ENTIRE DASHBOARD TO BE LIFTED OUT OF ITS PROPER LOCATION, POSSIBLE CAUSING GRIEVOUS INJURIES TO ANYONE INVOLVED IN AN ACCIDENT IN THIS VEHICLE. *JB
2000 Mercury Mystique
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2000 Mercury Mystique do not stand out strongly from the model-year median of 71.
About this comparison →How this year compares
Owner complaints by model year
Compare all Mystique years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
28 reports with mileage · 35 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
63 reportsTHE DASHBOARD AND THE DASHBOARD FRAME JUST POPED OUT TWO DAYS AGO.ITS BENDING TOWARDS THE DIVERS SEAT. THERE IS A 3 INCHES GAP BETWEEN THE DASHBOARD AND THE CAR'S BODY ITSELF. MY CONCERN IS ABOUT THE PASSANGER'S AIR . IF IT ( THE DASHBOARD) KEEPS BENDING LIKE HAT THE THE AIR BAG COULD BLOW WHILE I'M DRIVING THE CAR. FOR ME I…
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THE DASHBOARD AND THE DASHBOARD FRAME JUST POPED OUT TWO DAYS AGO.ITS BENDING TOWARDS THE DIVERS SEAT. THERE IS A 3 INCHES GAP BETWEEN THE DASHBOARD AND THE CAR'S BODY ITSELF. MY CONCERN IS ABOUT THE PASSANGER'S AIR . IF IT ( THE DASHBOARD) KEEPS BENDING LIKE HAT THE THE AIR BAG COULD BLOW WHILE I'M DRIVING THE CAR. FOR ME IT IS A FACTORY DEFECT BECAUSE THE SERVICE ADVISOR TOLD ME THAT HE HAD SEVERAL COMPLAINS ABOUT THE SAME PROBLEM. HOW COULD A THREE YEAR OLD CAR HAVE THIS KIND OF PROBLEM?
FUEL PUMP FAILURE IN A 2000 MERCURY MYSTIQUE , CAUSING LOSS OF POWER TO ENGINE & LOSS OF POWER STEERING & BRAKES . I ALMOST HIT A LIGHT POLE TRING TO GET THE CAR PULLED OVER. THE AUTO ONLY HAS 2664 MILES ON IT. IF WIFE WOULD HAVE BEEN DRIVING , DOUBTFUL SHE WOULDNT HAVE BEEN ABLE TO KEEP CONTROL OF CAR , FORD KNOWS THEY HAVE A …
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FUEL PUMP FAILURE IN A 2000 MERCURY MYSTIQUE , CAUSING LOSS OF POWER TO ENGINE & LOSS OF POWER STEERING & BRAKES . I ALMOST HIT A LIGHT POLE TRING TO GET THE CAR PULLED OVER. THE AUTO ONLY HAS 2664 MILES ON IT. IF WIFE WOULD HAVE BEEN DRIVING , DOUBTFUL SHE WOULDNT HAVE BEEN ABLE TO KEEP CONTROL OF CAR , FORD KNOWS THEY HAVE A PROBLEM WITH FUEL PUMPS , WHEN ARE THEY GOING TO RESPONSABLE FOR THEIR ACTIONS. *AK
THE DASHBOARD COVER SEPARATED FROM DASH AND ROLLED UP. *NLM
THE DASHBOARD IS DETACHING FROM THE FRAME. *AK DASHBOARD DETACHED SO BAD IT IMPAIRED THE CONSUMER'S VISION. SHE FEARED THE AIR BAG WOULD DEPLOY WHILE VEHICLE WAS IN OPERATION. THE VENT STRIP THAT'S ATTACHED TO THE DASHBOARD, VIBRATES AGAINST THE WINDSHIELD. AFRAID THE CONSTANT TAPPING WOULD BREAK THE WINDSHIELD, C…
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THE DASHBOARD IS DETACHING FROM THE FRAME. *AK DASHBOARD DETACHED SO BAD IT IMPAIRED THE CONSUMER'S VISION. SHE FEARED THE AIR BAG WOULD DEPLOY WHILE VEHICLE WAS IN OPERATION. THE VENT STRIP THAT'S ATTACHED TO THE DASHBOARD, VIBRATES AGAINST THE WINDSHIELD. AFRAID THE CONSTANT TAPPING WOULD BREAK THE WINDSHIELD, CONSUMER CONTACTED THE DEALER. THERE WAS A RECALL BUT THEY REFUSED TO CORRECT THE PROBLEM. *PH
DASHBOARD IS RISING UP ALL THE WAY ACROSS THE FRONT WINDSHIELD. CONSUMER IS CONCERNED THAT AIRBAG MAY BE EXPOSED. DEALER HAS BEEN CONTACTED. *AK
DASHBOARD IS SEPARATING FROM STRUCTURE AND RAISING UPWARDS IN FRONT OF THE WINDSHIELD. AS A RESULT, AIR CONDITIONER VENTS ARE NOT FUNCTIONING PROPERLY. DEALER NOTIFIED. *AK
IN MARCH OF 2002 THE DASH STARTING COMING UNGLUED AND ROLLING UP, WHICH CAUSED MY DEFOGGER TO POP OUT AND NOT DEFOG MY WINDSHIELD CORRECTLY. THE CAR ALSO STALLS OUT WHEN TAKING OFF FROM A STARTING POSITION OR CHANGING TO PASSING GEAR. THE ENGINE HAS TO THEN BE SHUT OFF AND RESTARTED FOR IT TO CLEAR UP. THIS WILL LAST ABOUT 30…
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IN MARCH OF 2002 THE DASH STARTING COMING UNGLUED AND ROLLING UP, WHICH CAUSED MY DEFOGGER TO POP OUT AND NOT DEFOG MY WINDSHIELD CORRECTLY. THE CAR ALSO STALLS OUT WHEN TAKING OFF FROM A STARTING POSITION OR CHANGING TO PASSING GEAR. THE ENGINE HAS TO THEN BE SHUT OFF AND RESTARTED FOR IT TO CLEAR UP. THIS WILL LAST ABOUT 30 MINUTES BEFORE IT HAPPENS AGAIN. *JB
ON THE 476 NEAR PHILADELPHIA, MY 2000 MERCURY MYSTIQUE CHUGGED AND CONTINUED TO LOSE POWER AS WE CAREFULLY PULLED OVER TO THE SIDE OF THE RODE. THERE WAS ALMOST 1/2 TANK OF GAS AT THE TIME. AFTER ABOUT 2 MINUTES WE STARTED THE ENGINE BACK UP AND CONTINUED ON WITH OUR TRIP. FIFTY MILES DONE THE RODE, IT HAPPENED AGAIN. AFTER …
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ON THE 476 NEAR PHILADELPHIA, MY 2000 MERCURY MYSTIQUE CHUGGED AND CONTINUED TO LOSE POWER AS WE CAREFULLY PULLED OVER TO THE SIDE OF THE RODE. THERE WAS ALMOST 1/2 TANK OF GAS AT THE TIME. AFTER ABOUT 2 MINUTES WE STARTED THE ENGINE BACK UP AND CONTINUED ON WITH OUR TRIP. FIFTY MILES DONE THE RODE, IT HAPPENED AGAIN. AFTER TWO MINUTES WE RESTARTED THE CAR AND WERE ABLE TO DRIVE TO OUR DESTINATION WITHOUT INCIDENT. I MUST ADD THAT THIS INCIDENT HAPPENED TWO TIMES BEFORE (WHEN THE CAR WAS FAIRLY NEW AND UNDER WARRENTY) WHEN THE GAS WAS AT 1/4 AND 1/8 OF A TANK RESPECTIVELY. WE VOWED NEVER TO LET THE GAS GET BELOW 1/4 AGAIN. WE WERE TOLD BY A MECHANIC THAT ON A TURN THE GAS PROBABLY SHIFTED AND BECAUSE IT WAS LOW THE GAS DID NOT GET THROUGH TO THE ENGINE. THIS TIME (AUG. 22) IT HAPPENED WITH A HALF OF A TANK OF GAS WITH VERY HEAVY TRAFFIC. WE WERE VERY LUCKY NOT TO HAVE HAD AN ACCIDENT. I CURRENTLY HAVE THE CAR AT A PHILADELPHIA DEALER AND HE IS YET TO GET THE INCIDENT TO REPLICATE ITSELF. IN THE MEANTIME I FEEL OUR CAR IS VERY UNRELIABLE AND WORRY ABOUT A POSSIBLE ACCIDENT IN THAT HEAVY TRAFFIC AREA OF PHILADELPIA. I HAVE DONE A RESEARCH FOR RECALLS AND COMPLAINTS. ALTHOUGH I HAVE NOT FOUND A RECALL, I DID SEE TWO OR THREE SIMILAR COMPLAINTS LISTED IN THE COMPLAINT SECTION. I AM HOPING THAT WE CAN GET TO THE BOTTOM OF THIS BEFORE TOO LONG.*AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING OVERDRIVE LIGHT APPEARED ON THE DASHBOARD FOR TRANSMISSION, CAUSING, GEAR SHIFT TO FAIL AND SHUTDOWN. *AK
Official recalls
300V228001 · Seat Belts
Aug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
00V075000 · Service Brakes, Hydraulic:foundation Components
Mar 9, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
99V361000 · Equipment:other:labels
Dec 29, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.
Consequence & remedy
Consequence: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.
Remedy: OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP06004 · Instrument Panel Cover Warpage
Opened Oct 23, 2006 · Closed Apr 10, 2007
Status: closed (inferred from source dates) · Structure; Visibility:defroster/defogger/hvac System:fan/motor
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
Additional source detail variants (2)
Structure
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
Visibility:defroster/defogger/hvac System:fan/motor
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
Illustration