Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
50–25K
1225–50K
1450–75K
1175–100K
4100–150K
1150K+
47 reports with mileage · 81 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports1 fire reports11 injury reports
What owners actually said
128 reports
69,000 miles · Jul 22, 2003
Unknown Or Other
I PURCHASED A 1999 MERCURY MYSTIQUE GS FROM PREMIER LINCOLN-MERCURY IN COLLINSVILLE, IL IN APRIL 2000. LAST WEEK I NOTICED THAT THE DASHBOARD WAS BEGINNING TO WARP. THE PROBLEM HAS GROWN STEADILY IN THE PAST SEVERAL DAYS, AND THE DASH IS NOW SO WARPED THAT THE FRONT DEFROSTER VENTPLATE POPPED OFF THE DASH. I KNOW THAT FORD OF…
Read full complaint
I PURCHASED A 1999 MERCURY MYSTIQUE GS FROM PREMIER LINCOLN-MERCURY IN COLLINSVILLE, IL IN APRIL 2000. LAST WEEK I NOTICED THAT THE DASHBOARD WAS BEGINNING TO WARP. THE PROBLEM HAS GROWN STEADILY IN THE PAST SEVERAL DAYS, AND THE DASH IS NOW SO WARPED THAT THE FRONT DEFROSTER VENTPLATE POPPED OFF THE DASH. I KNOW THAT FORD OFFERED FREE REPAIR OR REPLACEMENT FROM AUGUST 2001 THROUGH AUGUST 2002 PURSUANT TO OWNER NOTIFICATION PROGRAM 01B78. HOWEVER, THE TERMS OF THE PROGRAM MADE IT CLEAR THAT NO REPAIR OR REPLACEMENT WOULD BE EFFECTED UNLESS THE PROBLEM WAS EVIDENT. UNFORTUNATELY, AS MY DASH DID NOT BEGIN WARPING UNTIL VERY RECENTLY, FORD CUSTOMER SERVICE REPS AND THE SERVICE MANAGER AT THE DEALERSHIP HAVE INFORMED ME THAT THERE IS NOTHING THAT CAN BE DONE. FORD WAS OBVIOUSLY AWARE THAT THE DASHBOARDS WERE DEFECTIVE, ELSE IT WOULD NOT HAVE VOLUNTARILTY IMPLEMENTED ONB 01B78. I CANNOT UNDERSTAND WHY THOSE OWNERS WHOSE DASHBOARDS DID NOT BEGIN TO WARP UNTIL AFTER AUGUST 31, 2002 SHOULD BE DISTINGUISHED FROM OTHER OWNERS WHOSE DASHES WARPED PRIOR TO AUGUST 31, 2002. I SEE NO QUALITATIVE DIFFERENCE BETWEEN THE TWO. I REGARD THIS AS A SAFETY ISSUE - THE WARPED DASH IS INTERFERING WITH MY VISIBILITY, IMPEDED OPERATION OF THE WINDSHIELD DEFROSTER, AND MIGHT POSSIBLY INTERFERE WITH AIRBAG DEPLOYMENT. I AM EXPLORING THE POSSIBILITY OF FILING A CLASS ACTION AGAINST FORD, AND WOULD LIKE TO HEAR FROM OTHER CONTOUR AND MYSTIQUE OWNERS WHO HAVE HAD SIMILAR PROBLEMS.
NHTSA ODI #10028865
Mileage unknown · Jul 11, 2003
Electrical System
THE VEHICLES ELECTRICAL WIRING BURNED WHILE DRIVING WHICH CAUSED SMOKE TO EMIT FROM UNDER THE HOOD. *CB *NLM
NHTSA ODI #10021948
80,000 miles · Jul 6, 2003
Electrical System
1999 MERCURY MYSTIQUE ELECTRICAL SYSTEM FAILING. CORROSION AND OVERCHARGING OVER ELECTRICAL WIRES. WAS INFORMED BY REPAIR SHOP THAT HE HAD SEEN THIS PROBLEM WITH ANOTHER FORD CONTOUR. ELECTRICAL WIRING HARNESS IS NOT PUT TOGETHER PROPERLY.*AK
NHTSA ODI #10025475
28,000 miles · Jul 1, 2003
Structure
THE DASHBOARD IS COMPLETELY SEPARATING FROM THE WINDSHIELD. CAUSE UNKNOWN.*AK
NHTSA ODI #10026373
16,000 miles · Jun 27, 2003
Visibility
THE WINDSHIELD WIPERS DO NOT ALWAYS WORK WHEN NEEDED. I HAVE TAKEN THE CAR TO DEALERS SEVERAL TIMES SINCE PURCHASING CAR BUT NO REMEDY HAS BEEN FOUND FOR THE PROBLEM. *JB
NHTSA ODI #10023869
Mileage unknown · Jun 26, 2003
Structure
THE FRONT DASH BOARD CAME APART, WHICH CAUSED THE DEFOGGER VENT TO BE INOPERATIVE. *TT *JB
NHTSA ODI #10021697
Mileage unknown · Jun 3, 2003
Visibility
THE DASHBOARD CURLS UP INTO THE WINDSHIELD WHICH CAUSES POOR VISIBILITY. THE DRIVER CANNOT SEE OVER THE DASHBOARD. THE PROBLEM WAS FIXED BEFORE UNDER WARRANTY. *AK
NHTSA ODI #10022153
Mileage unknown · Jan 15, 2003
Visibility
CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE AT 60MPH, SUDDENLY THE BACK WINDSHIELD FALL OFF OF THE FRAME, DEALER HAS BEEN NOTIFIED . PLEASE PROVIDE FURTHER INFORMATION. TS
NHTSA ODI #10003961
42,300 miles · Jan 14, 2003
Visibility
CONSUMER STATES VEHICLE'S DASHBOARD IS BUCKLED CAUSING DEFROSTER TO MALFUNCTION WHICH MAKES FRONT WINDSHIELD IMPOSSIBLE TO SEE THROUGH. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
NHTSA ODI #10003792
Mileage unknown · Dec 4, 2002
Unknown Or Other
WARPAGE FAILURE OF FRONT DASHBOARD RESULTS IN INADEQUATE WINDOW DEFROSTING AND HEATING LEADING TO AN UNSAFE CONDITION IN RAIN OR SEVERE WEATHER. RECALL NOTICE BY MANUFACTURER WAS NOT HONORED AT LOCAL DEALERSHIP. DT
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AUTOMATIC TRANSMISSIONS WHICH UTILIZE A PARK/LOCK SOLENOID. IT IS POSSIBLE TO ROTATE THE IGNITION KEY TO THE LOCK POSITION AND REMOVE THE KEY WITHOUT THE SHIFT LEVER AND TRANSMISSION BEING IN PARK. THESE VEHICLES DO NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 114, "THEFT PROTECTION."
Consequence & remedy
Consequence: THIS COULD RESULT IN A CRASH AND POSSIBLE PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES. VEHICLES THAT HAVE UNITS WITH IGNITION KEYS REMOVABLE IN GEAR POSITIONS OTHER THAN PARK, WILL HAVE THE STEERING COLUMN REPLACED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP06004 · Instrument Panel Cover Warpage
Opened Oct 23, 2006 · Closed Apr 10, 2007
Status: closed (inferred from source dates) · Structure; Visibility:defroster/defogger/hvac System:fan/motor
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
Additional source detail variants (2)
Structure
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
1999 Mercury Mystique Problems, Complaints & Recalls | Skip That Year
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