RECALL ON A FUEL FILLER NECK VALVE FOR A 98 MERCURY MYSTIQUE, GAS BEING UNABLE TO FLOW FREELY INTO GAS TANK,SPITS GAS BACK OUT ON YOU. AUGUST IS THE FIRST TIME I KNEW THERE WAS A RECALL. FORD SAYS MY VIN # WASN'T ON RECALL , BUT THE PART IS DEFECTIVE ANYWAY.( DANGEROUS ) OCCURS EVERYTIME YOU TRY AND PUT GAS INTO CAR. THEY PUT …
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RECALL ON A FUEL FILLER NECK VALVE FOR A 98 MERCURY MYSTIQUE, GAS BEING UNABLE TO FLOW FREELY INTO GAS TANK,SPITS GAS BACK OUT ON YOU. AUGUST IS THE FIRST TIME I KNEW THERE WAS A RECALL. FORD SAYS MY VIN # WASN'T ON RECALL , BUT THE PART IS DEFECTIVE ANYWAY.( DANGEROUS ) OCCURS EVERYTIME YOU TRY AND PUT GAS INTO CAR. THEY PUT A CANISTER VENT VALVE ON WHICH WAS NOT THE PROBLEM. THEY KEPT THE OLD PART THAT WAS GOOD. PROBLEM IS FUEL FILLER NECK VALVE. *TR
NHTSA ODI #10356984
Mileage unknown · Jul 7, 2005
Fuel System, Gasoline
DT: WHILE FUELING THE VEHICLE THE PUMP TO THE GASOLINE TANK KEPT CUTTING OFF. WHEN THE CONTACT CONTINUED TO PUMP THE GASOLINE IT LEAKED ONTO THE PAVEMENT AND CAME OUT OF THE OPENING OF THE FILLER TANK. IT TOOK ALMOST 30 MINUTES TO PUT HALF A TANK OF GASOLINE INTO THE VEHICLE. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER YET. …
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DT: WHILE FUELING THE VEHICLE THE PUMP TO THE GASOLINE TANK KEPT CUTTING OFF. WHEN THE CONTACT CONTINUED TO PUMP THE GASOLINE IT LEAKED ONTO THE PAVEMENT AND CAME OUT OF THE OPENING OF THE FILLER TANK. IT TOOK ALMOST 30 MINUTES TO PUT HALF A TANK OF GASOLINE INTO THE VEHICLE. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER YET. *AK
NHTSA ODI #10127793
Mileage unknown · Oct 29, 2001
Fuel System, Gasoline
TSB NUMBER 98-15-3, AUG 98 FREQUENT SHUTOFF OF FUEL HANDLE WHEN FILLING FUEL TANK, THIS HAS BEEN REPORTED BEFORE BY OTHER PEOPLE. *AK
NHTSA ODI #753841
Mileage unknown · Jan 1, 2001
Fuel System, Gasoline
GAS TANK WOULD NOT ALLOW GAS TO ENTER WITHOUT BACKING IT UP, THIS HAPPENS ESPECIALLY DURING WARM WEATHER. *SLC
NHTSA ODI #785212
Mileage unknown · Nov 24, 2000
Fuel System, Gasoline
I AM NOT ABLE TO PUMP GAS WITHOUT SPILLAGE OCCURRING. THE TANK ACTS LIKE ITS FULL EVEN WHEN EMPTY AND I HAVE TO CONTINUALLY DEPRESS THE GAS PUMP. I AM ABLE TO ONLY PUMP A FEW GALLONS BEFORE MY HAND GETS TO TIRED TO CONTINUE. I HAVE HAD MECHANICS LOOK AT THIS BUT THEY CAN'T FIGURE OUT WHAT IS WRONG.
NHTSA ODI #736842
Mileage unknown · Feb 21, 2000
Fuel System, Gasoline
UNABLE TO PUT FUEL INTO CAR. FUEL KICKS BACK AND OVERFLOWS ONTO THE GROUND. IF YOU REFUEL SLOWLY YOU CAN GET ABOUT 3 DOLLARS INTO CAR IN ABOUT 15 MINUTES. USUALLY END UP WITH MORE FUEL ON THE GROUND THEN IN THE CAR. ADDITIONALLY FUEL ENDS UP IN THE REAR WHEEL WELL OF THE CAR, CONCERNED ABOUT GAS ON REAR WHEEL WELL IN CASE OF…
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UNABLE TO PUT FUEL INTO CAR. FUEL KICKS BACK AND OVERFLOWS ONTO THE GROUND. IF YOU REFUEL SLOWLY YOU CAN GET ABOUT 3 DOLLARS INTO CAR IN ABOUT 15 MINUTES. USUALLY END UP WITH MORE FUEL ON THE GROUND THEN IN THE CAR. ADDITIONALLY FUEL ENDS UP IN THE REAR WHEEL WELL OF THE CAR, CONCERNED ABOUT GAS ON REAR WHEEL WELL IN CASE OF A REAR END ACCIDENT.*AK
NHTSA ODI #719033
Mileage unknown · Oct 21, 1999
Fuel System, Gasoline
THE FUEL GUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ODI #851373
Mileage unknown · Aug 3, 1999
Fuel System, Gasoline
GAS TANK FILLER PIPE/TANK EXPERIENCING CONSTANT PROBLEMS WHEN FILLING GAS TANK, SHUTS OFF AS GAS BACKS UP IN FILLER PIPE/TANK, CONSUMER NEVER KNOWS WHEN TANK IS FULLY FILLED. MJS
NHTSA ODI #547719
Mileage unknown · Aug 3, 1998
Fuel System, Gasoline
CONSUMER EXPERIENCING PROBLEM WITH PUTTING GAS INTO THE VEHICLE. VEHICLE WOULD PUSH GAS BACK OUT EVERY TIME CONSUMER TRIES TO PUT GAS INTO THE VEHICLE. VEHICLE BEEN IN/OUT OF DEALER SHOP FOUR TIMES, AND DEALER UNABLE TO CORRECT THE PROBLEM.
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy: DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.
Consequence & remedy
Consequence: IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.
Remedy: DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
Remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
EA00025 · Fuel Expulsion During Refueling
Opened Oct 4, 2000 · Closed Jan 25, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00027 · Fuel Expulsion During Refueling
Opened Jul 10, 2000 · Closed Oct 4, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
SQ98002 · Fuel Gauge Does Not Read Below 1/4
Opened Jan 27, 1998 · Closed Jul 31, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
FORD'S SERVICE BULLETIN DATED DECEMBER 8, 1997, POINTS OUT THAT THE FUEL GAUGE WILL NOT READ ABOVE 3/4 TANK OR BELOW 1/4 TANK OF FUEL.THE ERRONEOUS FUEL GAUGE READING WILL INDICATE SIGNIFICANTLY MORE FUEL RESERVE THAN ACTUALLY PRESENT IN THE FUEL TANK.ODI HAS ONE COMPLAINT WHERE THE DRIVER ALLEGED THAT HIS VEHICLE RAN OUT OF GAS DUE TO A FALSE FUEL GAUGE READING.THIS INVESTIGATION WASTO ASCERTAIN FACTS CONCERNING THE PROBLEM EXPERIENCE, SCOPE, AND RATIONAL FOR ELECTING NOT TO CONDUCT A SAFETY COMPAIGN.
1998 Mercury Mystique Problems, Complaints & Recalls | Skip That Year