NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
54 reportsClear category filter81,068 miles · Aug 6, 2014
Air BagsSeatsSteering
ONCE THE KEY IS INSERTED THE SEAT WILL MOVE INTO POSITION AND THE INTERIOR LIGHTS TURN OFF. THAT IS WHAT SHOULD HAPPEN. WHAT HAPPENS IS MY KNEE NUDGES THE KEY THE CAR WILL THINK I HAVE TAKEN THE KEY OUT AND WILL TURN THE INTERIOR LIGHTS ON AND MOVE MY SEAT ALL THE WAY BACK TO ITS OUT POSITION. THIS CAN CAUSE AN ACCIDENT BECAUSE …
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ONCE THE KEY IS INSERTED THE SEAT WILL MOVE INTO POSITION AND THE INTERIOR LIGHTS TURN OFF. THAT IS WHAT SHOULD HAPPEN. WHAT HAPPENS IS MY KNEE NUDGES THE KEY THE CAR WILL THINK I HAVE TAKEN THE KEY OUT AND WILL TURN THE INTERIOR LIGHTS ON AND MOVE MY SEAT ALL THE WAY BACK TO ITS OUT POSITION. THIS CAN CAUSE AN ACCIDENT BECAUSE ME FEET NO LONGER TOUCH THE PEDALS. AS SOON AS THIS HAPPENED MY AIR BAG LIGHT CAME ON BUT NO CODES ARE SHOWING. THIS HAS HAPPENED MULTIPLE TIMES AND I AM SURPRISED THERE IS NOT A RECALL FOR THIS SINCE THERE ARE OTHERS SUFFERING WITH THIS AS WELL THAT I HAVE SEEN POSTED IN ONLINE FORUMS. *TR
NHTSA ODI #10619404
63,188 miles · Jul 8, 2014
Electrical SystemEngineSeats
ENGINE WILL NOT TURN OVER. ALL ELECTRONICS WORK. KEEP TURNING IGNITION KEY ON AND OFF SOMETIMES IT WILL START IN A FEW MINUTES OTHER TIMES IT HAS TO SIT FOR A HALF HOUR OR MORE. DOME LIGHT WILL COME ON FOR NO REASON. AFTER READING OTHERS HAVING SAME ISSUES, I TURNED ON EASY ACCESS AND SLIGHTLY TURNED IGNITION KEY AND SURE ENOUGH…
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ENGINE WILL NOT TURN OVER. ALL ELECTRONICS WORK. KEEP TURNING IGNITION KEY ON AND OFF SOMETIMES IT WILL START IN A FEW MINUTES OTHER TIMES IT HAS TO SIT FOR A HALF HOUR OR MORE. DOME LIGHT WILL COME ON FOR NO REASON. AFTER READING OTHERS HAVING SAME ISSUES, I TURNED ON EASY ACCESS AND SLIGHTLY TURNED IGNITION KEY AND SURE ENOUGH THE SEAT WENT BACK AND DOME LIGHT CAME ON. THIS VEHICLE HAS BEEN TO A FORD DEALER NUMEROUS TIMES, ONCE TOWED, AND THEY CAN'T SEEM TO DUPLICATE THE PROBLEM. THANKS TO THIS WEBSITE I NOW HAVE MORE INFORMATION AND HOPEFULLY WILL BE ABLE TO GET THIS ON GOING ISSUE FIXED. THE EASY ACCESS IS ALWAYS TURNED OFF. THE NO CRANK NO START IS THE BIG PROBLEM BECAUSE I CAN'T GO ANYWHERE FOR JUST A HALF HOUR AND BE CONFIDENT IT WILL START. *JS
NHTSA ODI #10609098
82,500 miles · Jun 27, 2014
Electrical SystemExterior LightingSeats
I PURCHASED THIS USED VEHICLE WHICH IS IN EXCELLENT SHAPE AND I LOVE EVERYTHING ABOUT IT EXCEPT THE SEAT ISSUE. AFTER HAVING THE CAR FOR ABOUT A WEEK THE POWER SEAT STARTED MOVING ON ITS OWN. THE INTERIOR LIGHTS WILL COME ON AND THE ACTUAL NAVIGATION/RADIO SYSTEM AND DRIVING LIGHTS DIM. I HAVE LOOKED ONLINE AND THIS SEEMS TO BE …
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I PURCHASED THIS USED VEHICLE WHICH IS IN EXCELLENT SHAPE AND I LOVE EVERYTHING ABOUT IT EXCEPT THE SEAT ISSUE. AFTER HAVING THE CAR FOR ABOUT A WEEK THE POWER SEAT STARTED MOVING ON ITS OWN. THE INTERIOR LIGHTS WILL COME ON AND THE ACTUAL NAVIGATION/RADIO SYSTEM AND DRIVING LIGHTS DIM. I HAVE LOOKED ONLINE AND THIS SEEMS TO BE A CONSTANT PROBLEM AND IS BASICALLY THE IGNITION AREA THAT NEEDS TO BE REPLACED. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS AND HAVE 2 SMALL CHILDREN. MY MOTHER HAD TO DRIVE MY CAR ONE DAY AND SHE PULLED OVER IN COMPLETE FEAR BECAUSE OF ALMOST WRECKING. THERE HAS TO BE SOME TYPE OF RECALL TO FIX THIS PROBLEM. EVERY BUMP YOU HIT THIS HAPPENS NOW. MULTIPLE TIMES IN A 10 MIN DRIVE. IT IS SERIOUSLY DANGEROUS. PLEASE RESPOND ASAP! THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10606409
73,800 miles · Jun 12, 2014
Electrical SystemSeats
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE DRIVER'S SEAT MOVED BACKWARD INDEPENDENTLY AS ALL OF THE INDICATOR LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INADVERTENTLY TOUCHED THE IGNITION SWITCH AND THE SEAT MOVED TO ITS NORMAL POSITION. THE CONTACT WAS AB…
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TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE DRIVER'S SEAT MOVED BACKWARD INDEPENDENTLY AS ALL OF THE INDICATOR LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INADVERTENTLY TOUCHED THE IGNITION SWITCH AND THE SEAT MOVED TO ITS NORMAL POSITION. THE CONTACT WAS ABLE TO CONTINUE DRIVING BUT THE FAILURE RECURRED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND ONCE IT WAS RESTARTED IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,800 AND THE CURRENT MILEAGE 74,900.
NHTSA ODI #10597822
40,000 miles · Jun 2, 2014
Electrical SystemEquipment Adaptive/mobilitySeats
WHILE DRIVING THE VEHICLE, THE SEAT SUDDENLY WENT ALL THE WAY BACK AND THE INTERIOR LIGHTS CAME ON. AFTER A MOMENT, THE SEAT WENT BACK TO NORMAL POSITION AND THE LIGHTS WENT BACK OUT. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN, WE FINALLY FIGURED OUT IT WAS THE IGNITION, WITH THE CAR ACTING LIKE THE KEY JUST GOT PUT IN THE IGNIT…
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WHILE DRIVING THE VEHICLE, THE SEAT SUDDENLY WENT ALL THE WAY BACK AND THE INTERIOR LIGHTS CAME ON. AFTER A MOMENT, THE SEAT WENT BACK TO NORMAL POSITION AND THE LIGHTS WENT BACK OUT. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN, WE FINALLY FIGURED OUT IT WAS THE IGNITION, WITH THE CAR ACTING LIKE THE KEY JUST GOT PUT IN THE IGNITION OR JUST PULLED OUT, AND THE SEAT MOVING ALL THE WAY BACK FOR EASIER INGRESS/EGRESS AND THE COURTESY LIGHTS COMING ON. SINCE I AM ONLY 5 FOOT 2 INCHES, WHEN THE SEAT MOVES BACK I CAN NO LONGER REACH THE PETALS, A VERY DANGEROUS SITUATION WHILE DRIVING. I HOPE THIS GETS FIXED BEFORE SOMEBODY GETS HURT, AS I HAVE A COUPLE FRIENDS WITH MOUNTAINEERS, ONE IS THE SAME YEAR, WHO HAVE THE SAME PROBLEM. *TR
NHTSA ODI #10595676
Mileage unknown · Feb 25, 2014
Electrical SystemExterior LightingSeats
IF I HIT A BUMP OR POTHOLE WHILE DRIVING, THE DRIVER'S SEAT MOVES TO THE EASY EXIT POSITION THE DOME LIGHTS COME ON. HAPPENS ALSO IF YOU BUMP THE STEERING WHEEL OR IF YOU TOUCH THE KEY WHEN IT IS IN THE IGNITION. IT HAS HAPPENS WHILE BACKING OUT IN DRIVE. STALLED THE ENGINE TWICE. TURNING THE KEY SLIGHTLY WILL PUT THE SEAT BACK …
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IF I HIT A BUMP OR POTHOLE WHILE DRIVING, THE DRIVER'S SEAT MOVES TO THE EASY EXIT POSITION THE DOME LIGHTS COME ON. HAPPENS ALSO IF YOU BUMP THE STEERING WHEEL OR IF YOU TOUCH THE KEY WHEN IT IS IN THE IGNITION. IT HAS HAPPENS WHILE BACKING OUT IN DRIVE. STALLED THE ENGINE TWICE. TURNING THE KEY SLIGHTLY WILL PUT THE SEAT BACK INTO THE SET POSITION. I AM ONLY 5' 5", SO WHEN THE SEAT GOES BACK WHILE I AM DRIVING, I AM MOVED TOO FAR AWAY FROM THE STEERING WHEEL AND THE BRAKE AND GAS PEDALS. MECHANIC INSPECTION INDICATES IT IS A PROBLEM WITH THE IGNITION SWITCH AND HAS QUOTED IT AS A $203 REPAIR. *TR
NHTSA ODI #10565841
66,600 miles · Feb 3, 2014
Interior LightingSeats
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT MOVED BACK INDEPENDENTLY AND THE DOME LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THEY COULD NOT FIND A DEFECT IN THE SEATING SWITCH BUT THE FAILURE STILL PERSISTED. THE MANUFACTURE WAS CONTACTED. T…
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TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT MOVED BACK INDEPENDENTLY AND THE DOME LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THEY COULD NOT FIND A DEFECT IN THE SEATING SWITCH BUT THE FAILURE STILL PERSISTED. THE MANUFACTURE WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,600. UPDATED 3/14/14*CN
NHTSA ODI #10562682
72,000 miles · Dec 6, 2013
Seats
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT RECLINED INDEPENDENTLY AS THE DOME LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA ODI #10555055
80,000 miles · Nov 26, 2013
Seats
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER'S SIDE SEAT INDEPENDENTLY ENGAGED INTO THE EASY EXIT POSITION AS THE INTERIOR LIGHTS FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND REPAIRS. THE IGNITION AND SEAT SWITCH WERE REPLACED, HOWEVER THE…
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TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER'S SIDE SEAT INDEPENDENTLY ENGAGED INTO THE EASY EXIT POSITION AS THE INTERIOR LIGHTS FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND REPAIRS. THE IGNITION AND SEAT SWITCH WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10553814
65,000 miles · Oct 25, 2013
Electrical SystemSeats
THE ISSUE STARTED OUT WHILE WE WERE DRIVING; THE SEAT WOULD MOVE TO THE EASY EXIT FEATURE AND THE DOME LIGHTS WOULD COME ON AS THOUGH THE KEY WAS REMOVED FROM THE IGNITION. IT'S NOW MORE FREQUENT AND HAPPENS WHEN YOU PUT THE KEY IN THE IGNITION. TURNING THE KEY SLIGHTLY WILL PUT IN BACK INTO THE DRIVING POSITION. THIS IS A SERIO…
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THE ISSUE STARTED OUT WHILE WE WERE DRIVING; THE SEAT WOULD MOVE TO THE EASY EXIT FEATURE AND THE DOME LIGHTS WOULD COME ON AS THOUGH THE KEY WAS REMOVED FROM THE IGNITION. IT'S NOW MORE FREQUENT AND HAPPENS WHEN YOU PUT THE KEY IN THE IGNITION. TURNING THE KEY SLIGHTLY WILL PUT IN BACK INTO THE DRIVING POSITION. THIS IS A SERIOUS DRIVING HAZARD AS YOU'RE MOVED VERY FAR AWAY FROM THE STEERING WHEEL AS WELL AS THE BRAKE AND GAS PEDALS. SADLY, IT WILL TAKE A DEADLY ACCIDENT OCCURRING FOR THIS TO BE CONSIDERED A RECALL. *TR
NHTSA ODI #10549519
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO