NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
148 reportsClear category filter35,100 miles · Oct 8, 2013
EngineFuel System, GasolinePower Train
DRIVING APPROXIMATELY 30 MPH, THE CAR COASTED TO A STOP AND THE WRENCH SHOWED ON THE DASHBOARD. WAITED A SHORT WHILE, RESTARTED AND IT WAS OKAY. DID NOTICE SOME LURCHING AND THE CAR FELT LIKE IT WAS IN THE WRONG GEAR, PRIOR TO THE SECOND INCIDENT ON 10/07/20. DRIVING THROUGH AN INTERSECTION AT 30 MPH, WRENCH SHOWED ON DAS…
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DRIVING APPROXIMATELY 30 MPH, THE CAR COASTED TO A STOP AND THE WRENCH SHOWED ON THE DASHBOARD. WAITED A SHORT WHILE, RESTARTED AND IT WAS OKAY. DID NOTICE SOME LURCHING AND THE CAR FELT LIKE IT WAS IN THE WRONG GEAR, PRIOR TO THE SECOND INCIDENT ON 10/07/20. DRIVING THROUGH AN INTERSECTION AT 30 MPH, WRENCH SHOWED ON DASHBOARD AND CAR SLOWED TO A CRAWL. I HAD TO MAKE IT THROUGH THE BUSY INTERSECTION AND OFF RAMP FROM A HIGHWAY IN ORDER TO SAFELY GET THE CAR OFF THE ROAD. I COULD HAVE BEEN REAR-ENDED BOTH TIMES, TO SAY NOTHING ABOUT THE FEAR OF YOUR CAR JUST CONKING OUT IN THE DARK AT 5:30AM. THE 3 YEAR/36,000 MILE WARRANTY EXPIRED MAY 27, 2013... AND MY CURRENT MILEAGE IS 35,581 MILES!!!!!!!!!! 111 DAYS OVER THE MONTHS AND 419 MILES UNDER THE WARRANTY.... SO, I AM PAYING AROUND $300+ TO HAVE THIS FIXED. WITH ALL THE EXACT COMPLAINTS AS HAPPENED TO OTHERS, I AM SURPRISED FORD DID NOT SEND A NOTICE TO OWNERS TO GET IT FIXED OR FACE THE POTENTIAL OF BEING INVOLVED IN A CRASH... THANK YOU. *TR
NHTSA ODI #10547242
27,600 miles · Oct 6, 2013
Power Train
JUST AFTER MOVING FROM A STOP AT A RED LIGHT, WHILE ACCELERATING, THE VEHICLE BEGAN TO LOSE POWER. AS I DRIFTED OFF THE SIDE OF THE ROAD THE "WRENCH" ICON ON THE DASH ILLUMINATED, WHICH INDICATES THROTTLE BODY ISSUES, AMONG OTHER POSSIBLE THINGS. I HAD TO STOP THE VEHICLE AS THE VEHICLE WAS UNABLE TO MOVE UNDER ANY POWER, AND SH…
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JUST AFTER MOVING FROM A STOP AT A RED LIGHT, WHILE ACCELERATING, THE VEHICLE BEGAN TO LOSE POWER. AS I DRIFTED OFF THE SIDE OF THE ROAD THE "WRENCH" ICON ON THE DASH ILLUMINATED, WHICH INDICATES THROTTLE BODY ISSUES, AMONG OTHER POSSIBLE THINGS. I HAD TO STOP THE VEHICLE AS THE VEHICLE WAS UNABLE TO MOVE UNDER ANY POWER, AND SHUT THE VEHICLE OFF. I RE-STARTED IT AND I WAS ABLE TO CONTINUE ON MY WAY. THE ICON WAS NOT ILLUMINATED. THIS HAS SINCE OCCURRED APPROXIMATELY FIVE (5) TIMES SINCE THE INITIAL INSTANCE. THERE WAS NEVER ANY INDICATION OF PERFORMANCE ISSUES PRIOR TO THIS FIRST INSTANCE. IN RESEARCHING THE OCCURRENCE I BECAME AWARE OF THE FACT THAT THIS HAS BEEN AN ISSUE WITH THE THROTTLE BODIES ON SEVERAL FORD PRODUCTS MANUFACTURED AROUND THE SAME TIME AS MY MERCURY, AND THAT THERE IS APPARENTLY AN INVESTIGATION ALREADY IN PROGRESS. *TR
NHTSA ODI #10546936
55,000 miles · Oct 5, 2013
EnginePower Train
DRIVER WAS PROCEEDING ON I-290 IN LEFT LANE AT SPEED OF 60MPH WITH MODERATE TRAFFIC. THE ENGINE STARTED MISFIRING AND BUCKING WITHOUT WARNING AND THE VEHICLE EXPERIENCED A DRASTIC REDUCTION OF SPEED NEARLY CAUSING ACCIDENT FROM BEHIND SINCE THE SPEED REDUCTION WAS WITHOUT WARNING. THE WRENCH LIGHT ILLUMINATED. THE ENGINE CON…
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DRIVER WAS PROCEEDING ON I-290 IN LEFT LANE AT SPEED OF 60MPH WITH MODERATE TRAFFIC. THE ENGINE STARTED MISFIRING AND BUCKING WITHOUT WARNING AND THE VEHICLE EXPERIENCED A DRASTIC REDUCTION OF SPEED NEARLY CAUSING ACCIDENT FROM BEHIND SINCE THE SPEED REDUCTION WAS WITHOUT WARNING. THE WRENCH LIGHT ILLUMINATED. THE ENGINE CONTINUED TO DECELERATE AND CREATED A SITUATION WHERE DRIVER COULD NOT CHANGE LANES TO RIGHT AND WAS FORCED TO MOVE TO LEFT SHOULDER. THE ENGINE COMPLETELY STALLED AND SHUT OFF BEFORE CAR STOPPED. AFTER 30 MINUTES, VEHICLE STARTED AND OPERATION RESUMED. SERVICE DEPARTMENT DENIED ANY PROBLEM WITH VEHICLE. 3 WEEKS LATER, WHILE TRAVELING 55 MPH ON NY RTE 33, THE VEHICLE STALLED AGAIN AT HIGHWAY SPEED. THE ENGINE COULD BE RESTARTED BUT ONLY OPERATED WITH VERY ROUGH CONDITION. THIS VEHICLE IS UNFIT AND UNSAFE TO BE OPERATED ON A PUBLIC HIGHWAY. *TR
NHTSA ODI #10546887
43,500 miles · Oct 5, 2013
Electrical SystemFuel/propulsion SystemPower Train
INTERMITTENT PROBLEM WHICH OCCURRED AT VARIABLE SPEEDS (25 MPH, 40 MPH, 60 MPH) WITH RAPIDLY INCREASING FREQUENCY IN THE WEEK BEFORE THE THROTTLE BODY WAS REPLACED. WHILE DRIVING, THE ENGINE SEEMED TO SHIFT OUT OF GEAR. HOWEVER, THERE WAS NO INCREASE IN RPM IN RESPONSE TO THE ACCELERATOR. PULLED TO SIDE OF ROAD WITH VERY LOW RPM…
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INTERMITTENT PROBLEM WHICH OCCURRED AT VARIABLE SPEEDS (25 MPH, 40 MPH, 60 MPH) WITH RAPIDLY INCREASING FREQUENCY IN THE WEEK BEFORE THE THROTTLE BODY WAS REPLACED. WHILE DRIVING, THE ENGINE SEEMED TO SHIFT OUT OF GEAR. HOWEVER, THERE WAS NO INCREASE IN RPM IN RESPONSE TO THE ACCELERATOR. PULLED TO SIDE OF ROAD WITH VERY LOW RPM, THE VEHICLE WAS TURNED OFF AND THEN RESTARTED EACH TIME WITHOUT PROBLEM. *TR
NHTSA ODI #10546845
58,500 miles · Oct 2, 2013
Power TrainSteeringVehicle Speed Control
I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE D…
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I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN THE CAR JERKED ABRUPTLY AGAIN AND I LOST ALL POWER. I PUT MY TURN SIGNAL ON AND WAS ABLE TO TURN OFF A SIDE ROAD. THE WRENCH CAME ON AGAIN. IT HAPPEN THE NEXT DAY AS WE WERE ATTEMPTING TO DRIVE BACK HOME. WE TRIED TO DRIVE THE CAR BACK HOME IN MANUAL AND IT WORKED JUST FINE. I GOT OUR CAR INTO OUR LOCAL CAR DEALERSHIP AND THEY SAID THAT IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. SO AFTER FORKING OUT $375, IT HASN'T DONE ANYTHING SINCE. THE REASON I'M FILING THIS COMPLAINT IS THAT IF THE THROTTLE BODY WOULD'VE ACTED UP WHILE WE WERE TRAVELING THROUGH THE HILLY ROADS IN CINCINNATI, WE WOULD'VE BEEN IN A SEVERE CAR ACCIDENT. THIS PROBLEM IS A HUGE CONCERN AS YOU LOSE ALL CONTROL OF THE CAR. YOU HAVE NO GAS AND THE RPM'S JUST QUIVER ON THE DASH. IF I HADN'T BEEN ABLE TO PULL OFF OF THE SIDE OF THE ROAD, WE WOULD'VE BEEN HURT DUE TO A CAR CRASH. THIS CONCERN NEEDS TO BE SENT TO FORD/MERCURY AS THIS SEEMS TO BE A HUGE PROBLEM ONCE I RESEARCHED IT. WE WERE FORTUNATE THAT THIS DIDN'T HAPPEN WHILE WE WERE TRAVELING 70 MPH ON I-75 IN OHIO ON OUR WAY BACK. THE PROBLEM WITH THE THROTTLE BODY NEEDS TO BE ISSUED AS A RECALL. IT IS GOING TO GET SOMEONE IN A VERY BAD ACCIDENT OR KILLED. *LN
NHTSA ODI #10546484
66,000 miles · Oct 1, 2013
Power Train
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE SIMULTANEOUSLY SHOOK, JERKED AND DECELERATED TO 5 MPH AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000. THE VIN WAS NOT AVAI…
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TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE SIMULTANEOUSLY SHOOK, JERKED AND DECELERATED TO 5 MPH AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10546351
55,650 miles · Sep 29, 2013
Power TrainVehicle Speed Control
ON 12 SEPTEMBER I WENT TO TAKE OFF FROM A LIGHT AND THE CAR HAD NO ACCELERATION, AND THE WRENCH LIGHT CAME ON IN CONTROL PANEL...I WAS ABLE TO COAST TO THE SHOULDER ON OTHER SIDE OF INTERSECTION AND PLACED THE CAR IN PARK AND TURNED IT OFF. WHEN I TURNED THE CAR BACK ON IT STARTED FINE AND THE LIGHT WAS NO LONGER ON. IT WAS AB…
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ON 12 SEPTEMBER I WENT TO TAKE OFF FROM A LIGHT AND THE CAR HAD NO ACCELERATION, AND THE WRENCH LIGHT CAME ON IN CONTROL PANEL...I WAS ABLE TO COAST TO THE SHOULDER ON OTHER SIDE OF INTERSECTION AND PLACED THE CAR IN PARK AND TURNED IT OFF. WHEN I TURNED THE CAR BACK ON IT STARTED FINE AND THE LIGHT WAS NO LONGER ON. IT WAS ABOUT TWO WEEKS LATER ON 27 SEPTEMBER WAS DRIVING TO WORK ON A 2-LANE ROAD GOING ABOUT 45 MPH AND THE CAR LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME BACK ON. THERE WAS NOT MUCH OF A SHOULDER TO PULL OFF ON BUT FOUND A SPOT AND PLACED CAR IN PARK AND TURNED IT OFF. I SMELLED A SLIGHT BURNING SMELL SO WAITED LITTLE BIT LONGER THAN LAST TIME AND TURNED THE CAR BACK ON. IT STARTED UP AND THE LIGHT WAS NO LONGER ON AND IT DROVE FINE. I TOOK TO A MECHANIC ON SATURDAY MORNING AND TOLD ME THE DIAGNOSTIC COULD NOT PRODUCE A CODE BECAUSE THE INCIDENT COULD NOT BE REPLICATED BUT BELIEVED IT WAS THE THROTTLE BODY AND NEEDED A REPLACEMENT. *TR
NHTSA ODI #10546080
54,312 miles · Sep 27, 2013
EnginePower Train
WRENCH ICON APPEARS AND ENGINE RPM DROPS AND VEHICLE SLOWS WHILE UNABLE TO ACCELERATE. ENGINE SURGES AT IDLE SLIGHTLY BELOW 1,000 RPM. IF VEHICLE IS SHUTOFF AND THEN RESTARTED IT WILL OPERATE FOR AN UNPREDICTABLE TIME/DISTANCE. VERY DANGEROUS TO DRIVE DUE TO UNPREDICTABILITY. VEHICLE HAS BEEN DRIVEN APPROXIMATELY 140 MILES S…
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WRENCH ICON APPEARS AND ENGINE RPM DROPS AND VEHICLE SLOWS WHILE UNABLE TO ACCELERATE. ENGINE SURGES AT IDLE SLIGHTLY BELOW 1,000 RPM. IF VEHICLE IS SHUTOFF AND THEN RESTARTED IT WILL OPERATE FOR AN UNPREDICTABLE TIME/DISTANCE. VERY DANGEROUS TO DRIVE DUE TO UNPREDICTABILITY. VEHICLE HAS BEEN DRIVEN APPROXIMATELY 140 MILES SINCE FIRST SHUTOFF AND HAS SHUT OFF NUMEROUS TIME SINCE. ON 9/27/13 IT SHUTOFF FOUR TIMES IN 12 MILES. WIFE IS TERRIFIED TO OPERATE THIS CAR. VEHICLE WILL REMAIN PARKED BECAUSE OF POTENTIAL LIFE-THREATENING SAFETY HAZARD. HOPEFULLY A RECALL FOR THIS WILL OCCUR. *TR
NHTSA ODI #10545721
57,330 miles · Sep 25, 2013
Power Train
MY 2010 MERCURY MILAN PREMIER STALLED - CHECK ENGINE CAME ON - I WAS UNABLE TO MOVE FORWARD AS IT SEEMED IT WAS TRYING TO MOVE FORWARD BUT WOULD NOT - HAD THE CODE CHECKED AND IT WAS P2112 - THROTTLE ACTUATOR-CONTROL SYSTEM - STUCK CLOSED PERMANENT WAS THE MESSAGE FOR THIS CODE - WAS NOT EXPECTING THIS AT ALL - WAS DRIVING PER…
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MY 2010 MERCURY MILAN PREMIER STALLED - CHECK ENGINE CAME ON - I WAS UNABLE TO MOVE FORWARD AS IT SEEMED IT WAS TRYING TO MOVE FORWARD BUT WOULD NOT - HAD THE CODE CHECKED AND IT WAS P2112 - THROTTLE ACTUATOR-CONTROL SYSTEM - STUCK CLOSED PERMANENT WAS THE MESSAGE FOR THIS CODE - WAS NOT EXPECTING THIS AT ALL - WAS DRIVING PERFECT AND THIS HAPPENED SUDDENLY - MY CONCERN IS HAD THIS HAPPENED ON AN INTERSTATE HIGHWAY - WHAT WOULD I HAVE DONE? FROM WHAT I READ THIS IS VERY DANGEROUS - AND IS THERE A RECALL FOR THIS SAFETY CONCERN? *JS
NHTSA ODI #10545360
46,000 miles · Sep 24, 2013
Power Train
7I BOUGHT MY CAR WITH AROUND 20,000 MILES ON IT AND EXPERIENCED JERKING, ROUGH IDLING, AND A COMPLETE LOSS OF POWER WHEN DRIVING. I RETURNED IT TO THE DEALERSHIP A TOTAL OF 3 TIMES FOR THIS ISSUE. I WAS TOLD IT WAS A TRANSMISSION ISSUE AND THEY WERE RESETTING SOMETHING THAT HAD TO DO WITH THE COMPUTER IN THE TRANSMISSION. AFTER …
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7I BOUGHT MY CAR WITH AROUND 20,000 MILES ON IT AND EXPERIENCED JERKING, ROUGH IDLING, AND A COMPLETE LOSS OF POWER WHEN DRIVING. I RETURNED IT TO THE DEALERSHIP A TOTAL OF 3 TIMES FOR THIS ISSUE. I WAS TOLD IT WAS A TRANSMISSION ISSUE AND THEY WERE RESETTING SOMETHING THAT HAD TO DO WITH THE COMPUTER IN THE TRANSMISSION. AFTER THE FIRST INSTANCE OF THE CAR STALLING, I GOOGLED ANY ISSUES WITH MY PARTICULAR VEHICLE AND CAME UPON A THROTTLE BODY PROBLEM. I MENTIONED THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS AND WAS TOLD THAT THIS WAS NOT A COMMON ISSUE, NOR WAS IT THE PROBLEM WITH MY VEHICLE. LAST WEEK, I WAS DRIVING TO WORK, MY CAR COMPLETELY STALLED WHILE GOING 75MPH ON A 4 LANE HIGHWAY. I WAS ALMOST REAR ENDED BY THE SEMI THAT WAS BEHIND ME AS MY CAR'S SPEED SUDDENLY, AND WITHOUT WARNING, DROPPED BY OVER 15MPH. I MADE MY WAY TO THE RIGHT SIDE AND SLOWLY COASTED UP AN OFF RAMP TO GET OFF THE HIGHWAY (AS THERE WAS NO SHOULDER). EVEN IF YOU PRESS THE GAS, NOTHING HAPPENS. YOU DO NOT ACCELERATE AT ALL. I TURNED THE CAR OFF AND RESTARTED IT. I DROVE MAYBE 5 MINUTES AND IT STALLED AGAIN. I HAD TO RESTART MY CAR A TOTAL OF 5 TIMES ON THE 7 MILE DRIVE TO WORK THAT DAY AND WAS ALMOST HIT BY OTHER CARS JUST ABOUT EVERY TIME. I CALLED MY PERSONAL MECHANIC AND HAD IT TOWED TO HIM INSTEAD OF THE DEALERSHIP BECAUSE I WAS TOLD THAT THIS WAS A DIFFERENT ISSUE THAN MY PREVIOUS 3 VISITS TO THE DEALERSHIP AND FORD WOULD NOT BE COVERING IT UNDER MY WARRANTY. THE MECHANIC REPLACED THE THROTTLE BODY AND MY CAR RUNS PERFECTLY NOW. HE SAID WHEN HE CALLED AROUND TO GET A PART HE HAD A HORRIBLE TIME EVEN FINDING ONE BECAUSE THEY ARE ON BACK ORDER DUE TO THIS BEING SUCH A HUGE ISSUE ACROSS THE COUNTRY. I'VE BEEN TELLING THE DEALERSHIP FOR 25,000 MILES AND ALMOST 2 YEARS THIS WAS WHAT WAS WRONG WITH MY CAR AND NOW ITS SUDDENLY NOT COVERED UNDER MY WARRANTY. *JS
NHTSA ODI #10545134
Official recalls
11Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Dec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Nov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
Consequence & remedy
Consequence: If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Nov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Consequence & remedy
Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Dec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
Consequence & remedy
Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
May 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
Consequence & remedy
Consequence: A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Apr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
EA12009 · Floor Mat Interference With Accelerator
Opened Dec 12, 2012 · Closed Jun 12, 2014
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Vehicle Speed Control
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
EA11009 · Wheel Mounting Stud Fracture
Opened Jul 26, 2011 · Closed Jan 20, 2012
Status: closed (inferred from source dates) · Wheels:lugs/nuts/bolts/studs
To date, the agency is aware of 84 consumer complaints and 361 warranty claims related to the alleged defect in the subject vehicles.In total, 382 subject vehicles reportedly experienced one or more wheel stud fractures, resulting in 7 alleged wheel separation incidents.Most of the reported wheel stud fractures occurred on subject vehicles originally equipped with 17 inch diameter steel wheels (368 of 382) as did all 7 alleged wheel separation incidents.Of the 7 alleged wheel separation incidents, 5 reportedly involved a wheel becoming detached from the subject vehicle's rear axle.The subject vehicles are designed with a safety margin that requires validation of proper wheel joint function with one missing lug nut and all other lug nuts at the minimum torque specification.If multiple stud fractures occur at a wheel location, analysis of reports indicates that the operator may observe vehicle vibration. If the vibration is ignored and the vehicle continues to be driven the remaining studs may fracture, resulting in a wheel separation.By letter dated December 5, 2011, the manufacturer notified the agency that it will conduct a safety recall (identified by NHTSA Recall No.11V-574 and Ford Recall No. 11S23) on certain 2010 and 2011 model year Ford Fusion and Mercury Milan vehicles to address the potential for wheel separation.The recall vehicles were originally equipped with 17 inch diameter steel wheels and were built from April 1, 2009, through April 30, 2009, and from December 1, 2009, through November 13, 2010.Approximately 128,616 vehicles are potentially affected as well as approximately 2,940 service steel wheels distributed to authorized Ford dealers.Ford has identified two distinct root causes of wheel stud fracture in the recall vehicles.First, certain steel wheel centers may have been stamped improperly such that the mounting pad lacks the necessary concavity, which reduces the diameter of the outermost radial points of contact with the brake rotor.This reduces the Belleville washer effect, which reduces the clamp load of the joint.Second, the wheel mounting face on certain rear brake discs may have been machined improperly due to a damaged dust boot on a gauge that measures rear brake rotor parallelism (flatness), resulting in a wheel mounting face that is convex.One or both conditions may induce bending fatigue in the wheel studs.Ford's analysis of manufacturing process information showed that one or both of these two conditions may have been out of control during parts of one or both production ranges covered by the recall.Owners will be notified by mail and instructed to take their vehicles to an authorized Ford or Lincoln dealer to have the lug nuts replaced on all four wheels with new lug nuts treated with a proprietary low-friction coating that improves clamp load given the same applied torque value, and to have the rear brake discs inspected for wheel mounting surface flatness and replaced, if required.Ford will instruct dealers to notify customers who purchased service steel wheels, where information is available, to return vehicles for lug nut replacement.Accordingly, this investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10364337, 10373257, 10378953, 10381431, 10389641, 10389940, 10392373, 10395676, 10396577, 10400071, 10402309, 10416653, 10419175, 10419734, 10420116, 10424191, 10432393, 10434188, 10436471, 10438725 and 10440830.
PE11003 · Wheel Stud Fracture
Opened Jan 21, 2011 · Closed Jul 26, 2011
Status: closed (inferred from source dates) · Wheels:lugs/nuts/bolts/studs
On January 21, 2011, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE11-003) to investigate alleged wheel stud fractures in certain model year (MY) 2010 Ford Fusion vehicles.ODI sent the manufacturer an information request letter dated February 8, 2011 and Ford responded by letter dated March 25, 2011.Ford provided a supplemental response by letter dated July 15, 2011.To date, ODI is aware of 29 complaints related to the alleged defect in the subject vehicles, which now include certain MY2010 Mercury Milan vehicles that are the same or substantially similar to the subject Ford Fusion vehicles in regards to the alleged defect.In total, ODI is aware of 4 reported wheel separation incidents related to the alleged defect in the subject vehicles.The manufacturer's investigation into the root cause of the alleged defect is ongoing.Accordingly, this investigation has been upgraded to an Engineering Analysis (EA11-009) to further study the alleged defect.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
PE10019 · Accel Pedal Interference - Acc Floormat
Opened May 28, 2010 · Closed Jan 11, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control:accelerator Pedal
Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (MY) 2010 vehicles. Analysis of complaints received by ODI and Ford show elevated rates of pedal entrapment incidents in MY 2008 through early 2010 production vehicles. Incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. Drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off. Drivers and service technicians reference observing evidence of mat interference or note unsecured Ford or aftermarket all weather floor mats in post-incident inspections.Based on information gathered during the Preliminary Evaluation the population being investigated has been narrowed to model years 2008 to 2010.This investigation has been upgraded to an engineering analysis on MY 2008 through early-2010 vehicles (produced through September 2009) to further assess the scope, frequency and safety consequences of the alleged defect.The VOQs associated with the opening of this Engineering Analysis are: 10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131
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