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2010 Mercury Milan

Owner reports · Recalls · Investigations

More warning signs than most Milan years

Owner complaints for the 2010 Mercury Milan are substantially higher than the model-year median of 330.

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When problems were reported

Mileage at the reported incident

807 reports with mileage · 195 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 159 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports15 injury reports

Power Train complaints

148 reports
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93,000 miles · Jun 12, 2013
EnginePower Train

AS I WAS DRIVING THE CAR SUDDENLY STOPPED AND WOULDN'T GO FORWARD. AFTER NUMEROUS ATTEMPTS TO RESTART IT FINALLY WOULD GO AGAIN, BUT ONLY ABOUT A QUARTER MILE BEFORE SHUTTING OFF AGAIN. I TOOK IT TO A MECHANIC AND THEY SAID IT WAS CODES P2111 AND P2112 (THE THROTTLE BODY). *TR

NHTSA ODI #10519466

39,000 miles · Jun 11, 2013
Fuel/propulsion SystemPower Train

I SEEM TO BE EXPERIENCING THE SAME ISSUE DESCRIBED HERE: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NCCC%20PETITIONS%20NHTSA%20FOR%20DEFECT%20INVESTIGATION%20INTO%20FORD%20ESCAPE%20VEHICLES.HTML CAR WILL DRIVE NORMALLY, THEN SUDDENLY THE WRENCH WILL COME ON AND ALL THROTTLE RESPONSE / POWER WILL BE GONE. THE CAR WILL NO LONG…

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I SEEM TO BE EXPERIENCING THE SAME ISSUE DESCRIBED HERE: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NCCC%20PETITIONS%20NHTSA%20FOR%20DEFECT%20INVESTIGATION%20INTO%20FORD%20ESCAPE%20VEHICLES.HTML CAR WILL DRIVE NORMALLY, THEN SUDDENLY THE WRENCH WILL COME ON AND ALL THROTTLE RESPONSE / POWER WILL BE GONE. THE CAR WILL NO LONGER RESPOND, AND THIS CAN BE VERY DANGEROUS IF YOU ARE IN THE MIDDLE OF A TURN, ETC. NORMALLY, IF YOU TURN SHUT THE CAR OFF AND THEN START IT BACK UP IT WILL BEHAVE NORMALLY (AT LEAST FOR A LITTLE WHILE) UNTIL THE PROBLEM RECURS. *TR

NHTSA ODI #10516260

40,000 miles · Jun 10, 2013
EnginePower Train

IN APRIL OF 2013 I LEFT WORK AND GOT UP TO 45 MPH WHEN THE CAR JERKED AND THEN LOST ALL POWER. I FLOORED THE GAS AND THE ENGINE DID NOT RESPOND. WAS ABLE TO PULL OFF THE ROAD AND NOTICED A WRENCH ICON LIGHT. I STOPPED THE CAR AND PUT IT IN PARK THEN GAVE IT SOME GAS WITH NO RESPONSE AT ALL. THE CAR WAS JUST BARELY IDLING. I SHUT…

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IN APRIL OF 2013 I LEFT WORK AND GOT UP TO 45 MPH WHEN THE CAR JERKED AND THEN LOST ALL POWER. I FLOORED THE GAS AND THE ENGINE DID NOT RESPOND. WAS ABLE TO PULL OFF THE ROAD AND NOTICED A WRENCH ICON LIGHT. I STOPPED THE CAR AND PUT IT IN PARK THEN GAVE IT SOME GAS WITH NO RESPONSE AT ALL. THE CAR WAS JUST BARELY IDLING. I SHUT IT OFF AND RESTARTED IT, TOOK A FEW SECONDS LONGER THAN USUAL FOR IT TO START BUT IT SEEMED TO RUN FINE AFTER THAT AND THE WRENCH LIGHT WAS NOW OFF. CALLED THE DEALER AND THEY SAID IF IT'S RUNNING OK TO JUST KEEP AN EYE ON IT, IT MIGHT NOT REPEAT. I NOTICED THE CAR WOULD OCCASIONALLY START JERKING LIKE A TRANSMISSION PROBLEM. TOOK IT INTO THE DEALER ON MAY 28, 2013 AND THEY COULD NOT FIND A PROBLEM. THEY SAID IT SOUNDED LIKE A THROTTLE BODY ISSUE BUT THEY HAD NONE IN STOCK AND WERE BACK-ORDER. ON JUNE 7TH I WAS DRIVING AND THE CAR AGAIN LOST ALL POWER, PULLED OFF THE ROAD AND RESTARTED. CAR STARTED BUT WAS JERKING A LOT MORE. NEXT DAY IT LOST POWER AGAIN AS I PULLED AWAY FROM A STOP LIGHT. PULLED OVER AGAIN, RESTARTED, PUT IN GEAR AND THE THROTTLE DID NOT RESPOND. I WENT THROUGH THIS FOR 6 RESTARTS UNTIL THE THROTTLE WOULD RESPOND. THIS TIME THE ENGINE LIGHT CAME ON AND REMAINED ON UNTIL IT WENT TO THE DEALER TODAY. THE DEALER PUT MY NAME ON A WAIT LIST FOR A NEW THROTTLE BODY AND SAID IT WOULD BE 3-6 WEEKS UNTIL IT CAME IN. I AM NOW STUCK WITH A CAR I'M PAYING ON BUT CAN NOT DRIVE FOR 3-6 WEEKS. I'M LUCKY THIS DIDN'T HAPPEN ON A HIGHWAY OR GOING THROUGH A BUSY INTERSECTION. FORD SHOULD BE FORCED TO RECALL THESE. *TR

NHTSA ODI #10516145

40,100 miles · May 31, 2013
Power Train

WE WERE DRIVING AT NORMAL FREEWAY SPEED AND I HAD A JOLTING SENSATION, LIKE A BAD TRANSMISSION SHIFT, FOLLOWED BY A LOSS OF ANY ACCELERATION OR RESPONSE FROM THE ACCELERATOR. THE ENGINE DIDN'T STALL, BUT IT SLOWED DOWN TO AN IDLE. IT WAS DANGEROUS WITH THE BUSY TRAFFIC AND NO SPEED CONTROL. I COASTED ONTO THE SHOULDER, STOPPED…

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WE WERE DRIVING AT NORMAL FREEWAY SPEED AND I HAD A JOLTING SENSATION, LIKE A BAD TRANSMISSION SHIFT, FOLLOWED BY A LOSS OF ANY ACCELERATION OR RESPONSE FROM THE ACCELERATOR. THE ENGINE DIDN'T STALL, BUT IT SLOWED DOWN TO AN IDLE. IT WAS DANGEROUS WITH THE BUSY TRAFFIC AND NO SPEED CONTROL. I COASTED ONTO THE SHOULDER, STOPPED AND SHUT THE ENGINE OFF. AFTER SEVERAL MINUTES I STARTED IT UP AND IT DROVE NORMALLY FOR THE REST OF THE 70 MILES OF OUR TRIP. THE DIAGNOSTIC REPORT AT THE FORD DEALER SHOWED A THROTTLE BODY PROBLEM. NO PARTS ARE AVAILABLE, FORD HAS A NATIONAL BACK ORDER ON THE PART, WHICH SHOWS THE EXTENT OF THE PROBLEM. THE DEALER'S ONLY SOLUTION WAS THAT I SHOULD TRY TO RETURN HOME IN THE CAR (140 MILES) AND GO TO MY LOCAL DEALER, WHICH I DID. MY LOCAL DEALER DID A VERY GOOD JOB OF GETTING A PART QUICKLY AND GETTING US BACK ON THE ROAD. BECAUSE OF THE DANGER INVOLVED WHEN THIS PART FLAW HAPPENS, THIS SHOULD CONSIDERED FOR A RECALL AND AN ALERT TO OWNERS OF THE AFFECTED VEHICLES. *TR

NHTSA ODI #10514492

17,000 miles · May 29, 2013
EnginePower Train

THE PROBLEMS HAVE OCCURRED OVER THE LAST YEAR AT LOW SPEED WHILE ACCELERATING, WHEN SHIFTING INTO REVERSE AND AT CONSTANT SPEED OF 40MPH. WHILE ACCELERATING FROM A FULL STOP THE CAR WOULD SUDDENLY STOP ACCELERATING FOR A FEW SECONDS AND THEN LURCH FORWARD AND BEGIN TO ACCELERATE AGAIN. UPON STARTUP THE CAR LURCHED WHEN PUT…

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THE PROBLEMS HAVE OCCURRED OVER THE LAST YEAR AT LOW SPEED WHILE ACCELERATING, WHEN SHIFTING INTO REVERSE AND AT CONSTANT SPEED OF 40MPH. WHILE ACCELERATING FROM A FULL STOP THE CAR WOULD SUDDENLY STOP ACCELERATING FOR A FEW SECONDS AND THEN LURCH FORWARD AND BEGIN TO ACCELERATE AGAIN. UPON STARTUP THE CAR LURCHED WHEN PUT INTO REVERSE TO EXIT GARAGE. ON 5/22/13 THE CAR SUDDENLY WENT INTO " LIMP MODE" WHILE AT A SPEED OF 40MPH. IT HAS BEEN DIAGNOSED BY FORD DEALER AS A THROTTLE BODY PROBLEM. THE THROTTLE BODY IS ON BACKORDER WITH NO DEFINITIVE SHIP DATE. CAR CANNOT BE DRIVEN. *TR

NHTSA ODI #10514166

73,490 miles · May 17, 2013
EnginePower TrainVehicle Speed Control

WHILE DRIVING MY 2010 MILAN AT THE SPEED OF 55 MPH, THE CAR SHOOK SLIGHTLY AND THE WRENCH LIGHT APPEARED. THE CAR BEGAN TO LOSE POWER - I WAS ABLE TO STEER WITH NO PROBLEM. I COULD NOT ACCELERATE. I SHUT THE CAR OFF - AND STARTED IT AGAIN. THE FIRST TIME IT STARTED WITH NO PROBLEM. WITHIN DRIVING 4 MORE MILES, THE SAME THIN…

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WHILE DRIVING MY 2010 MILAN AT THE SPEED OF 55 MPH, THE CAR SHOOK SLIGHTLY AND THE WRENCH LIGHT APPEARED. THE CAR BEGAN TO LOSE POWER - I WAS ABLE TO STEER WITH NO PROBLEM. I COULD NOT ACCELERATE. I SHUT THE CAR OFF - AND STARTED IT AGAIN. THE FIRST TIME IT STARTED WITH NO PROBLEM. WITHIN DRIVING 4 MORE MILES, THE SAME THING HAPPENED AGAIN. THIS TIME I WAS DRIVING 25 MPH. IT HAPPENED SEVEN MORE TIMES BEFORE THE CHECK ENGINE LIGHT CAME ON. EACH TIME WHEN I TRIED TO START MY CAR, IT KEPT TURNING OVER BEFORE IT WOULD START. I WAITED FOR AN HOUR ON THE SIDE OF THE ROAD WAITING FOR THE TOW TRUCK. WHEN THE TOW ARRIVED, THE CAR STARTED JUST FINE - THE CHECK ENGINE LIGHT WAS STILL ON. THIS IS EXTREMELY DANGEROUS! I WAS DRIVING IN RUSH HOUR TRAFFIC AND WAS ALMOST REAR ENDED ON THE HIGHWAY. AGAIN WHEN IT OCCURRED IN TOWN, THERE WAS NO WHERE FOR ME TO COAST OFF TO THE SIDE OF THE ROAD, I HAD TO STOP IN TRAFFIC TO RESTART ME CAR. *TR

NHTSA ODI #10512482

57,770 miles · May 15, 2013
Electrical SystemPower Train

I WAS DRIVING GOING ABOUT 20MPH AND THE VEHICLE WOULD STALL. ONCE I STOPPED AGAIN AND TRIED TO ACCELERATE THE WRENCH TOOL SYMBOL APPEARED ON THE DASH AND THE CAR SHUT DOWN. WHILE RIDING BEFORE THE CAR SHUT OFF THE ENGINE WAS IDLING VERY ROUGHLY. THIS IS THE SECOND TIME I HAVE HAD THE PROBLEM IN THE LAST 7 MONTHS AND SUPPOSEDLY I…

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I WAS DRIVING GOING ABOUT 20MPH AND THE VEHICLE WOULD STALL. ONCE I STOPPED AGAIN AND TRIED TO ACCELERATE THE WRENCH TOOL SYMBOL APPEARED ON THE DASH AND THE CAR SHUT DOWN. WHILE RIDING BEFORE THE CAR SHUT OFF THE ENGINE WAS IDLING VERY ROUGHLY. THIS IS THE SECOND TIME I HAVE HAD THE PROBLEM IN THE LAST 7 MONTHS AND SUPPOSEDLY ITS A PROBLEM WITH THE THROTTLE. THIS IS A VERY BIG TO A LOT OF PEOPLE INCLUDING MYSELF I SEE IF FORD SEE THERE'S A CONTINUOUS PROBLEM PLEASE FIX IT BECAUSE THIS IS RIDICULOUS. *TR

NHTSA ODI #10512262

57,000 miles · May 15, 2013
EnginePower TrainVehicle Speed Control

DRIVING ABOUT 40-50MPH IN TRAFFIC, THE CAR SUDDENLY JERKED, FELT LIKE A HARD GEAR-SHIFT. THE GREEN WRENCH LIGHT & ORANGE ENGINE LIGHT CAME ON AND THE THROTTLE WAS UNRESPONSIVE. THE CAR STILL HAD POWER BUT NO ACCELERATION, ENGINE SPUTTERED, HAD TO PULL OFF THE ROAD WHILE COASTING, CAR WAS IDLING VERY ROUGH SO WAS SHUTDOWN. I WAS …

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DRIVING ABOUT 40-50MPH IN TRAFFIC, THE CAR SUDDENLY JERKED, FELT LIKE A HARD GEAR-SHIFT. THE GREEN WRENCH LIGHT & ORANGE ENGINE LIGHT CAME ON AND THE THROTTLE WAS UNRESPONSIVE. THE CAR STILL HAD POWER BUT NO ACCELERATION, ENGINE SPUTTERED, HAD TO PULL OFF THE ROAD WHILE COASTING, CAR WAS IDLING VERY ROUGH SO WAS SHUTDOWN. I WAS ABLE TO RESTART IT BUT THE PROBLEM RECURRED FOUR TIMES THE NEXT TWO DAYS. STOPPED AT ADVANCE AUTO PARTS SINCE IT WAS EARLY EVENING, THEY PULLED DTC P2111 "THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN" FROM CAR'S COMPUTER AND HE SAYS THE THROTTLE VALUE IS STICKING. SCHEDULED SERVICE AT WORLD FORD DEALERSHIP WHERE CAR WAS PURCHASED JUST FOUR MONTHS PRIOR. I WAS TOLD THE THROTTLE BODY NEEDED REPLACING "THIS IS VERY COMMON, WE REPLACE THEM ALL THE TIME" HE SAID. I PURCHASED A POWERTRAIN EXTENDED WARRANTY WITH THE CAR THAT STATES IT COVERS THE "THROTTLE VALVE" AMONG ITS COVERED PARTS BUT THE SERVICE MAN FIRST SAYS THAT'S DIFFERENT THAN THE "THROTTLE BODY" (MY UNDERSTANDING IS THE THROTTLE VALVE IS THE PLATE INSIDE THE THROTTLE BODY THAT OPENS/CLOSES CONTROLLING AIRFLOW TO THE MANIFOLD, IT THAT IS "STUCK OPEN", IT SHOULD BE COVERED). HE THEN SAYS HE DOESN'T EVEN KNOW WHAT A "THROTTLE VALUE" IS AND SAYS IT WILL COST APPROX $350 TO REPAIR. THEY OBVIOUSLY KNOW THIS IS A PROBLEM AND ARE TAKING ADVANTAGE OF THEIR CUSTOMERS REPLACING THE FAULTY PARTS. *TR

NHTSA ODI #10512096

37,772 miles · May 8, 2013
EnginePower Train

I WAS DRIVING AT 50 MPH AND PULL OUT TO PASS ANOTHER CARD ACCELERATING TO 55 MPH. THE CAR LURCHED AND STARTED TO LOSE POWER. I THOUGHT IT WAS TEMPORARY BUT IT CONTINUED TO DECREASE TO 40, 30, 20 AND 10 MPH WHICH I PULL OVER TO THE SIDE OF THE ROAD TO PREVENT A HAZARD ON THE HIGHWAY. I CALLED AAA FOR A TOW WHICH ARRIVED ABOUT AN …

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I WAS DRIVING AT 50 MPH AND PULL OUT TO PASS ANOTHER CARD ACCELERATING TO 55 MPH. THE CAR LURCHED AND STARTED TO LOSE POWER. I THOUGHT IT WAS TEMPORARY BUT IT CONTINUED TO DECREASE TO 40, 30, 20 AND 10 MPH WHICH I PULL OVER TO THE SIDE OF THE ROAD TO PREVENT A HAZARD ON THE HIGHWAY. I CALLED AAA FOR A TOW WHICH ARRIVED ABOUT AN HOUR LATER. THE NEXT MORNING I DECIDED TO TRY AND START THE CAR. THE WRENCH LIGHT WAS OFF AND IT STARTED BUT I DID NOT DRIVE IT. THE NEXT DAY WHICH IS MONDAY I DECIDED I WAS GOING TO CHANCE IT TO TAKE IT TO THE DEALER 30 MILES AWAY. IT ACTUALLY MADE IT THERE AND THE DIAGNOSTIC DONE BY THE DEALER CAME UP WITH NO REPAIR CODES FOR THE VEHICLE, SUBSEQUENTLY, I PICKED IT UP AND DROVE IT HOME AT THE END OF THE DAY. ON TUESDAY, IT STARTED UP AND ONE MILE FROM THE HOUSE, IT CLUNKED OUT AGAIN AND LOST POWER. AGAIN I CALLED AAA TO TOW ME TO THE DEALER. I GUESS BECAUSE IT WAS A RECENT OCCURRENCE, THE CODE SHOWED UP IN THE DIAGNOSTIC SO THEY CLAIM IT IS FIXED BY REPLACING THE THROTTLE BODY ASSEMBLY. IT HAS DRIVEN WELL FOR ONE DAY AND I HOPE IT CONTINUES. IS THIS BASIS FOR A RECALL. PLEASE ADVISE. *TR

NHTSA ODI #10511141

83,000 miles · May 7, 2013
Power Train

WITHOUT WARNING, THE VEHICLE LOST POWER AND THE WRENCH LIGHT FOR THE TRANSMISSION CAME ON ALONG WITH THE CHECK ENGINE LIGHT. WE WERE AT AN INTERSECTION ON A 6-LANE HIGHWAY OVER 600 MILES FROM HOME. WE WERE ABLE TO GET OFF THE HIGHWAY BY DRIFTING OFF TO A SIDE ROAD. THE ENGINE NEVER DIED, BUT HAD NO POWER AT ALL. AFTER SHUTTING …

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WITHOUT WARNING, THE VEHICLE LOST POWER AND THE WRENCH LIGHT FOR THE TRANSMISSION CAME ON ALONG WITH THE CHECK ENGINE LIGHT. WE WERE AT AN INTERSECTION ON A 6-LANE HIGHWAY OVER 600 MILES FROM HOME. WE WERE ABLE TO GET OFF THE HIGHWAY BY DRIFTING OFF TO A SIDE ROAD. THE ENGINE NEVER DIED, BUT HAD NO POWER AT ALL. AFTER SHUTTING THE CAR OFF AND STARTING IT BACK UP, IT RAN FINE AND WAS ABLE TO GET US HOME. HOWEVER, WITHIN ANOTHER COUPLE OF MONTHS IT DID THE SAME THING AGAIN WHILE WE WERE ON THE HIGHWAY APPROACHING MERGING TRAFFIC. WE WERE ABLE TO DRIFT OFF THE HIGHWAY AND START IT BACK UP. A MECHANIC CHECKED THE CAR, BUT WAS UNABLE TO DETECT ANYTHING WRONG. IT DROVE FINE FOR ANOTHER 3-4 MONTHS THEN DID THE SAME THING AGAIN ONLY WE WERE ON AN INTERSTATE AND HARDLY HAD TIME TO DRIFT INTO THE EMERGENCY LANE BETWEEN TRAFFIC. IT AGAIN DID THIS AROUND 3 MONTHS AS I JUST MADE IT ACROSS THE HIGHWAY INTO THE RIGHT LANE. I IMMEDIATELY HAD TO DRIFT INTO THE EMERGENCY LANE AND START THE CAR UP. I TOOK IT HOME UNTIL WE COULD GET IT TO THE MECHANIC. WE TOOK IT BACK TO THE MECHANIC AND HE AGAIN WAS UNABLE TO DETECT ANYTHING. HE KEPT THE CAR TO DRIVE HIMSELF FOR A WEEK, BUT NEVER WITNESSED THE WRENCH LIGHT COMING ON OR SLUGGISH GEAR CHANGING. HE ADDED FLUID TO IT AT A LACK OF KNOWING WHAT ELSE TO DO. WE DROVE IT CLOSE TO 2 MONTHS NOW AND IT LOST POWER WITH THE WRENCH LIGHT COMING ON 3 TIMES WITHIN A PERIOD OF 40 MINUTES ON A SMALL ROAD WHERE WE DIDN'T HAVE MUCH ROOM TO GET OUT OF THE WAY OF TRAFFIC AND ON THE HIGHWAY JUST AFTER PULLING ACROSS THE HIGHWAY. THE CAR IS CURRENTLY WAITING TO BE LOOKED AT AGAIN BY THE MECHANIC. THIS ISSUE IS NOT SHOWING UP ON COMPUTERS. IT HAS BEEN VERY DANGEROUS TO DRIVE AND I FEEL UNSAFE ALL THE TIME AS I'M WAITING FOR THE NEXT INCIDENT AND FEAR I WILL NOT BE AS LUCKY AT SOME POINT AMONG TRAFFIC. *TR

NHTSA ODI #10511007

Official recalls

11

21V158000 · Air Bags:frontal:driver Side:inflator Module

Mar 10, 2021

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

21V081000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Feb 16, 2021

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Additional source detail variants (3)

Air Bags:frontal:passenger Side:inflator Module

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags:frontal:driver Side:inflator Module

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags:frontal

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

19V904000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Dec 18, 2019

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Consequence & remedy

Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

19V001000 · Air Bags:frontal:passenger Side:inflator Module

Jan 7, 2019

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

18V775000 · Air Bags:frontal:passenger Side:inflator Module

Nov 1, 2018

Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.

Consequence & remedy

Consequence: If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.

18V046000 · Air Bags:frontal:passenger Side:inflator Module

Jan 11, 2018

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

16V384000 · Air Bags:frontal:passenger Side:inflator Module

May 31, 2016

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

15V793000 · Fuel System, Gasoline:storage:auxillary Tank

Nov 24, 2015

Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

Consequence & remedy

Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.

11V574000 · Wheels:lugs/nuts/bolts/studs

Dec 7, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

Consequence & remedy

Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V222000 · Power Train:automatic Transmission

May 24, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

Consequence & remedy

Consequence: A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.

Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.

10V161000 · Seats:front Assembly:recliner

Apr 20, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

PE13003 · Electronic Throttle Body Malfunction

Opened Feb 21, 2013 · Closed Feb 28, 2014

Status: closed (inferred from source dates) · Engine

On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that

EA12009 · Floor Mat Interference With Accelerator

Opened Dec 12, 2012 · Closed Jun 12, 2014

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Vehicle Speed Control

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

EA11009 · Wheel Mounting Stud Fracture

Opened Jul 26, 2011 · Closed Jan 20, 2012

Status: closed (inferred from source dates) · Wheels:lugs/nuts/bolts/studs

To date, the agency is aware of 84 consumer complaints and 361 warranty claims related to the alleged defect in the subject vehicles.In total, 382 subject vehicles reportedly experienced one or more wheel stud fractures, resulting in 7 alleged wheel separation incidents.Most of the reported wheel stud fractures occurred on subject vehicles originally equipped with 17 inch diameter steel wheels (368 of 382) as did all 7 alleged wheel separation incidents.Of the 7 alleged wheel separation incidents, 5 reportedly involved a wheel becoming detached from the subject vehicle's rear axle.The subject vehicles are designed with a safety margin that requires validation of proper wheel joint function with one missing lug nut and all other lug nuts at the minimum torque specification.If multiple stud fractures occur at a wheel location, analysis of reports indicates that the operator may observe vehicle vibration. If the vibration is ignored and the vehicle continues to be driven the remaining studs may fracture, resulting in a wheel separation.By letter dated December 5, 2011, the manufacturer notified the agency that it will conduct a safety recall (identified by NHTSA Recall No.11V-574 and Ford Recall No. 11S23) on certain 2010 and 2011 model year Ford Fusion and Mercury Milan vehicles to address the potential for wheel separation.The recall vehicles were originally equipped with 17 inch diameter steel wheels and were built from April 1, 2009, through April 30, 2009, and from December 1, 2009, through November 13, 2010.Approximately 128,616 vehicles are potentially affected as well as approximately 2,940 service steel wheels distributed to authorized Ford dealers.Ford has identified two distinct root causes of wheel stud fracture in the recall vehicles.First, certain steel wheel centers may have been stamped improperly such that the mounting pad lacks the necessary concavity, which reduces the diameter of the outermost radial points of contact with the brake rotor.This reduces the Belleville washer effect, which reduces the clamp load of the joint.Second, the wheel mounting face on certain rear brake discs may have been machined improperly due to a damaged dust boot on a gauge that measures rear brake rotor parallelism (flatness), resulting in a wheel mounting face that is convex.One or both conditions may induce bending fatigue in the wheel studs.Ford's analysis of manufacturing process information showed that one or both of these two conditions may have been out of control during parts of one or both production ranges covered by the recall.Owners will be notified by mail and instructed to take their vehicles to an authorized Ford or Lincoln dealer to have the lug nuts replaced on all four wheels with new lug nuts treated with a proprietary low-friction coating that improves clamp load given the same applied torque value, and to have the rear brake discs inspected for wheel mounting surface flatness and replaced, if required.Ford will instruct dealers to notify customers who purchased service steel wheels, where information is available, to return vehicles for lug nut replacement.Accordingly, this investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10364337, 10373257, 10378953, 10381431, 10389641, 10389940, 10392373, 10395676, 10396577, 10400071, 10402309, 10416653, 10419175, 10419734, 10420116, 10424191, 10432393, 10434188, 10436471, 10438725 and 10440830.

PE11003 · Wheel Stud Fracture

Opened Jan 21, 2011 · Closed Jul 26, 2011

Status: closed (inferred from source dates) · Wheels:lugs/nuts/bolts/studs

On January 21, 2011, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE11-003) to investigate alleged wheel stud fractures in certain model year (MY) 2010 Ford Fusion vehicles.ODI sent the manufacturer an information request letter dated February 8, 2011 and Ford responded by letter dated March 25, 2011.Ford provided a supplemental response by letter dated July 15, 2011.To date, ODI is aware of 29 complaints related to the alleged defect in the subject vehicles, which now include certain MY2010 Mercury Milan vehicles that are the same or substantially similar to the subject Ford Fusion vehicles in regards to the alleged defect.In total, ODI is aware of 4 reported wheel separation incidents related to the alleged defect in the subject vehicles.The manufacturer's investigation into the root cause of the alleged defect is ongoing.Accordingly, this investigation has been upgraded to an Engineering Analysis (EA11-009) to further study the alleged defect.

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

PE10019 · Accel Pedal Interference - Acc Floormat

Opened May 28, 2010 · Closed Jan 11, 2013

Status: closed (inferred from source dates) · Vehicle Speed Control:accelerator Pedal

Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (MY) 2010 vehicles. Analysis of complaints received by ODI and Ford show elevated rates of pedal entrapment incidents in MY 2008 through early 2010 production vehicles. Incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. Drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off. Drivers and service technicians reference observing evidence of mat interference or note unsecured Ford or aftermarket all weather floor mats in post-incident inspections.Based on information gathered during the Preliminary Evaluation the population being investigated has been narrowed to model years 2008 to 2010.This investigation has been upgraded to an engineering analysis on MY 2008 through early-2010 vehicles (produced through September 2009) to further assess the scope, frequency and safety consequences of the alleged defect.The VOQs associated with the opening of this Engineering Analysis are: 10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131