2003 Mercury Marquis

TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT MODULE WAS DEFECTIVE. IT WAS REPLACED SEVERAL TIMES BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 70,000.

TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THE REAR AXLE AND BEARINGS FAIL. THE CONTACT STATED WHILE DRIVING THE VEHICLE HE HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY REPLACE THE AXLE AND BEARINGS. THE MERCURY MANUFACTURE WAS CALLED AND STATED THERE IS NO RECALL OR WARRANTY FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 40,255. UPDATED 3/12/10 *CN UPDATED 06/25/10.*JB

TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE VEHICLE FOR SEVERAL DAYS. WHILE HE WAS CHANGING THE REAR PASSENGER SIDE TIRE, HE DISCOVERED A GREASE LEAK. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY CONFIRMED THAT THE REAR PASSENGER SIDE BEARING LEAKED INTO THE BRAKE DISC, WHICH COULD HAVE CAUSED A FIRE. THE MANUFACTURER STATED THAT THEY ONLY REPAIRED POLICE VEHICLES WITH THIS FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 112,000.

DT: THE CONTACT COMPLAINED ABOUT INTERMITTENT SUDDEN ACCELERATION. IT OCCURRED WHEN THE CLIMATE WAS HOT, AND THE ENGINE WAS WARM. WHEN TAKING FOOT OFF OF THE ACCELERATOR TO MOVE IT TO THE BRAKE PEDAL THE ENGINE REVVED AND THE RIPENS WAREHOUSE. THE DEALER COMPLETED DIAGNOSTIC TESTING, AND THE PROBLEM COULD NOT BE DUPLICATED. NO REPAIRS HAVE BEEN MADE. *AK

DT: THE CALLER STATES THAT WHILE HE DRIVING AT 65 MPH HIT SOMETHING IN THE ROAD. THERE WAS A LOUD NOISE AND THIS CAUSED A HOLE IN THE GAS TANK. THE CALLER SAID A LOCAL MECHANIC DID A QUICK FIX WITH A SCREW AND SOME GLUE SO HE COULD GET HOME. DEALER SAID IT WOULD COST A LOT MORE TO REPLACE THE TANK WITH THEM AND HE WENT TO SOMEONE ELSE TO HAVE IT REPLACED FOR A CHEAPER PRICE. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK

DT: THE ACCELERATOR AND THE BRAKE PEDALS ARE TO CLOSE TOGETHER. THE CONSUMER THINKS THAT ONE SHOULD BE UP HIGHER THAN THE OTHER. WHEN YOU WEAR WORK BOOTS, THAT IS MORE DANGEROUS. WHEN THE CONSUMER HITS THE BRAKE, IF YOU'RE NOT SITTING UP STRAIGHT, THE CONSUMER'S FOOT IS HITTING THE ACCELERATOR ALSO. THE CONSUMER IS TRYING TO REMEMBER TO KEEP HIS FOOT FAR ENOUGH OVER. *TT *SB *NM

GRAN MARQUIS LS DRIVER'S SIDE WIPER WILL NOT PROVIDE ADEQUATE CLEARING OF RAIN OR SNOW UNDER NORMAL HIGHWAY ROAD SPEEDS. THE WIPER ARM ON THE DRIVER SIDE WILL NOT CLEAR THE DRIVERS SIDE ADEQUATELY TO PROVIDE GOOD VISIBILITY. THE PASSENGER SIDE ARM PROVIDES PROPER CLEARING UNDER ALL ROAD CONDITIONS AND SPEEDS. IT HAS BEEN FOUND THAT THE DRIVERS SIDE WILL NOT CLEAR PROPERLY ABOVE SPEEDS OF 40 MPH; LESS IF THE WIND CONDITIONS ARE HIGH. THE DEALER REPLACED THE DRIVERS WIPER ARM ASSEMBLY WITH A 2002 ASSEMBLY WHICH HE INDICATED PROVIDES A HIGHER PRESSURE ON THE WINDSHIELD ON THE DRIVERS SIDE AS THE TENSION WAS REDUCED IN 2003 MODELS. THE REPLACEMENT COST WAS AT MY EXPENSE AND HAS NOT RESOLVED THE PROBLEM. IT STILL PERSISTS. THERE APPEARS TO BE A DEFECT IN THE DESIGN OF THE WIPER BLADE SYSTEM OR A DEFECT IN THE CURVATURE OF THE WINDSHIELD ALTHOUGH IT'S NOT APPARENT THAT THE WINDSHIELD IS THE PROBLEM.

WHILE CONSUMER WAS DRIVING ON AN INTERSTATE TRAFFIC WAS AT A COMPLETE STOP AND A COLLISION OCCURRED, CONSUMER'S VEHICLE WAS HIT FROM BEHIND, AND PUSHED INTO ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY, AND VEHICLE WAS TOTALED. DRIVER SUSTAINED INJURIES. *AK THE CONSUMER STATED THAT THE HEAD RESTS WERE TO FAR FROM THE HEAD TO BE EFFECTIVE. THE CONSUMER SUFFERED INJURIES. *TC