2009 Mercury Mariner

DRIVING ALONG AT 40 MPH AND THE VEHICLE STARTED SLOWING DOWN. GIVING IT MORE GAS HAD NO IMPACT. I NOTICED A WRENCH LIGHT ILLUMINATED ON DASH. AFTER SITTING FOR A FEW MINUTES THE VEHICLE WAS RESTARTED AND RAN FINE . THIS HAPPENED AGAIN A FEW WEEKS LATER SO WE BROUGHT IT TO OUR REPAIR SHOP. AFTER SOME RESEARCH IT APPEARED THAT OTHERS HAD THE SAME ISSUE AND THAT REPLACING THE THROTTLE BODY MAY BE THE ISSUE. THE PART WAS REPLACED AND WE DIDN'T HAVE THE ISSUE FOR MONTHS UNTIL IT HAPPENED AGAIN. IT'S BEEN A TOTAL OF 5 TIMES IT HAS HAPPENED. REALLY WORRIED THAT THIS WILL HAPPEN ON THE HIGHWAY WHERE THERE IS HIGHER RISK OF AN ACCIDENT. NOT SURE WHAT TO DO NEXT. SURE SEEMS LIKE MANY OTHERS HAVE THIS ISSUE. DOES FORD HAVE A SOLUTION FOR THIS?? IF THEY DO THEY SHOULD ISSUE A RECALL BEFORE SOMEONE IS HURT BADLY. *TR

I WAS LEAVING WORK AND DRIVING DOWN A ROAD AT ABOUT 50MPH WHEN ALL OF A SUDDEN MY CAR JUMPED AND I THEN WAS COMING UP TO A RED LIGHT SO I WAS BRAKING AND BEHIND A CAR. AT THE RED LIGHT I WAS A FEW INCHES FROM HITTING THE CAR BECAUSE MY CAR KEPT JUMPING FORWARD. I THEN GOT SCARED AND TURNED MY CAR OFF AND BACK ON AND IT WAS DRIVING FINE. THEN ALL OF A SUDDEN IT DID THE SAME THING AND I COULDN'T ACCELERATE I WOULD PRESS ON THE GAS AND MY CAR WAS JUST SHAKING AND LOSING SPEED AND WOULDN'T MOVE. THANKFULLY I DIDN'T DRIVE THE HIGHWAY HOME THAT DAY. *TR

UPDATE TO 01/30/13 COMPLAINT. I PURCHASED CAR ON 10/22/12 WITH 58,398 MILES FROM A DEALER. I STARTED HAVING ISSUES LATE DECEMBER 2012. I WAS HAVING PROBLEM WITH CAR JERKING INTO GEAR OR BEING SLUGGISH WHEN ACCELERATING. I TOOK CAR TO DEALER ON 01/29/13. RESEARCHED CARFAX INFORMATION AND FOUND OUT THAT ON 01/05/10 - TRANSMISSION FLUSHED AND STATED AS REPLACED. 18,588 MILES. 08/09/10 - TRANSMISSION WAS REMOVED TO REPLACE COOLER. 28,372 MILES. ON 01/29/13 MECHANIC ADVISED THAT TRANSMISSION WAS LEAKING BADLY AND THAT "PRESS REGULATOR VALVE STICKING". 01/30/13 - TRANSMISSION VALVE BODY REPLACED. 63,356 MILES. 6 WEEKS AFTER VALVE BODY REPLACED CAR STARTED JERKING AGAIN. TOOK CAR TO DEALER ON 03/18/13...DEALER SUGGESTED REPLACEMENT OF TRANSMISSION, BUT EXTENDED WARRANTY COMPANY SAID NO...WOULD ONLY PAY FOR TRANSMISSION REBUILD. 65,951 MILES. THIS ENTAILED DAY AND HALF OF DEALER/WARRANTY COMPANY HAGGLING OVER REPAIRS. MECHANIC BEGAN WORK ON 03/21/13 AND FOUND LOTS OF MELTED PLASTIC THAT HE HAD TO REMOVE. TRANSMISSION WORK COMPLETED ON 03/23/13 BUT REPAIR REVEALED STARTER PROBLEM. DEALER CURRENTLY WAITING ON APPROVAL FROM WARRANTY COMPANY TO REPAIR STARTER. MECHANIC ADVISED IF STARTER NOT REPAIRED WILL CAUSE FLY WHEEL PROBLEM. MECHANIC IS ANNOYED THAT TRANSMISSION IS HAVING PROBLEMS SO SOON AFTER 2010 "REPAIRS" AND THAT WARRANTY COMPANY REFUSED TO REPLACE TRANSMISSION. *TR

WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDED, WHEN TURNING CORNERS, CROSSING RAILROAD TRACKS, ETC. I CONTACTED FORD MOTOR CO. IN MICHIGAN AND THEY DO NOT "HAVE THIS PROBLEM WITH OTHER VEHICLES" AND DON'T SEEM TO KNOW WHAT I'M TALKING ABOUT. MECHANICS IN TWO OTHER GARAGES HAVE DRIVEN THE VEHICLE AND HAVE NOT LOCATED THE PROBLEM. HELP!! *TR

I WAS DRIVING THROUGH A TOWN AND THE CAR CUT OUT AND LOST ALL POWER. I STEERED IT OFF THE ROAD SAFETY. IT RESTARTED JUST FINE AND I TOOK OFF AGAIN GOING FOUR BLOCKS WERE IT DIED INSTANTLY IN THE MIDDLE OF THE ROAD. IT IS NOW IN THE SHOP TO FIGURE OUT WHAT CAUSED STALLING IN THE CAR, AND THEN ALLOWING IT TO RESTART AND CONTINUE DOWN THE ROAD. VERY UNSAFE WITH TRAFFIC BEHIND ME AND ONCOMING TO BE STALLED ON A CURVE ON THE ROAD. *TR

AS MY DAUGHTER WAS DRIVING ON THE FREEWAY, THE ENGINE SUDDENLY LOST POWER AND SHE HAD TO WORK HER WAY TO THE SIDE ACROSS 3 LANES OF HEAVY TRAFFIC WITH NO POWER. OUR MECHANIC REPLACED THE THROTTLE BODY AT OUR EXPENSE. THE NEWS TODAY INDICATED THAT YOU WERE INVESTIGATING THE CIRCUIT BOARD WHICH CONTROLS THE THROTTLE AND WE WANTED YOU TO KNOW THAT THIS PROBLEM WAS A THREAT TO HER SAFETY AND APPEARS TO BE OCCURRING TO MANY PEOPLE. THIS WAS THE FOURTH TIME THE VEHICLE HAS STOPPED WHILE DRIVING. *TR

AFTER COMING TO A STOP AT A LIGHT OR STOP SIGN, AS I ACCELERATE MY CAR JUMPS/JERKS AS IF IT'S STRAINING TO SWITCH TO NEXT GEAR. GENERALLY HAPPENS WHEN ACCELERATING BETWEEN 10-40 MILES. WHEN IT INITIALLY STARTED IT WOULD HAPPEN 1-2 TIMES A WEEK. NOW IT HAPPENS EVERY DAY. I HAVE AN APPOINTMENT SCHEDULE TO HAVE DEALER LOOK AT VEHICLE. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS A NOISE HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED THAT THERE WAS NO TRANSMISSION FLUID IN THE REQUIRED RESERVOIR. THE MECHANIC INFORMED THE CONTACT THAT THE SEAL FROM THE TRANSMISSION WAS LEAKING FUEL AND REFERRED HER TO A TRANSMISSION SPECIALIST. THE VEHICLE WAS THEN TAKEN TO THE TRANSMISSION SPECIALIST WHO INFORMED HER THAT THEY NEEDED TO DO AN OVERHAUL AND REBUILD THE TRANSMISSION. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE (NHTSA ITEM NUMBER: 10039137: POWER TRAIN: AUTOMATIC TRANSMISSION) BUT NO RECALLS. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 76,000.

MY VEHICLE STARTED LEAKING FLUORESCENT OIL FROM BEHIND THE RADIATOR. APPARENTLY, IT'S THE CONDENSER. I HAVE BEEN TOLD THAT THE RADIATOR LINES RUN THROUGH THE SAME SYSTEM, AND THAT IF IT IS NOT REPAIRED MY TRANSMISSION WILL EVENTUALLY FAIL. THIS FAILURE WAS EXPLAINED TO BE THE TRANSMISSION LOCKING UP, AND THEY SAID IF I'M GOING OVER ABOUT 30 MPH IT WILL BE VERY DANGEROUS. I AM ABOUT 2,000 MILES OUT OF WARRANTY, AND THE EMAILS I HAVE SENT TO FORD ONLY GET A RESPONSE THAT THEY WILL BE HAPPY TO TAKE MY MONEY AND FIX IT. WITHIN A FEW MONTHS OF BUYING IT, THE INTAKE MANIFOLD HAD TO BE REMOVED TO REPAIR SOMETHING. THEN, A TRANSMISSION SOLENOID. THEN, IT WAS SHIFTING FUNNY -BECAUSE IT HAD VERY LITTLE FLUID-NOONE COULD EXPLAIN WHY. THE VIBRATION IN THE GAS PEDAL AT 42 MPH "COULD NOT BE VERIFIED. " THE MANUFACTURER WAS APPARENTLY OUT OF SATELLITE RECEIVERS, SO THEY JUST DIDN'T PUT ONE IN...THE LACK OF QUALITY OVERALL PROVES THAT THE LENGTH OF THE WARRANTY IS TO PREVENT THEM FROM COSTLY FIXES...AND MY "LONG TERM INVESTMENT " MAKES ME FEEL LIKE I'M PUTTING MINE AND MY FAMILY'S HEALTH AT RISK BY DRIVING IT. I SPENT EVERY DIME I SAVED IN IRAQ ON THIS POS BECAUSE I KNEW I WOULDN'T BE ABLE TO AFFORD ANOTHER VEHICLE UNTIL I'M OUT OF MEDICAL SCHOOL. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE TRANSMISSION WOULD SHIFT HARD WHEN UP SHIFTING OR DOWNSHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION, BUT THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 78,000.