NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
18 reportsClear category filter225,000 miles · Mar 1, 2023
Electrical SystemExterior Lighting
The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 60 MPH the instrument panel began started flashing off and on before going black. The contact stated that he was headed to an off ramp the head lights stopped functioning. The contact stated no warning light was illuminated. The contact…
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The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 60 MPH the instrument panel began started flashing off and on before going black. The contact stated that he was headed to an off ramp the head lights stopped functioning. The contact stated no warning light was illuminated. The contact had stopped driving the vehicle for several days and then tested the head lights and stated that the functionality had returned. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 225,000.
NHTSA ODI #11509717
210,000 miles · Feb 22, 2023
Electrical SystemExterior LightingSteering
The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instru…
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The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.
NHTSA ODI #11508567
Mileage unknown · May 31, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME VERY DIM AND HINDERED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10871600
130,000 miles · May 31, 2014
Exterior Lighting
PLASTIC HEADLIGHT LENSES HAVE BECOME YELLOWED AND CLOUDY. THIS HAS SEVERELY REDUCED NIGHTTIME VISIBILITY ON UNLIT STREETS, WHICH IS A SAFETY ISSUE. DID SOME INTERNET RESEARCH AND DISCOVERED THAT THIS IS A WIDESPREAD ISSUE WITH NUMEROUS EXPENSIVE AFTERMARKET PRODUCTS THAT WILL SUPPOSEDLY RESTORE LENS CLARITY. I BOUGHT AND USED…
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PLASTIC HEADLIGHT LENSES HAVE BECOME YELLOWED AND CLOUDY. THIS HAS SEVERELY REDUCED NIGHTTIME VISIBILITY ON UNLIT STREETS, WHICH IS A SAFETY ISSUE. DID SOME INTERNET RESEARCH AND DISCOVERED THAT THIS IS A WIDESPREAD ISSUE WITH NUMEROUS EXPENSIVE AFTERMARKET PRODUCTS THAT WILL SUPPOSEDLY RESTORE LENS CLARITY. I BOUGHT AND USED ONE OF THESE PRODUCTS, BUT WAS UNABLE TO RESTORE FULL LENS CLARITY. I'M GUESSING THAT THE CLOUDINESS WILL RETURN AND I'LL HAVE TO REPEAT THE "RESTORATION" PROCESS. I WENT TO A NEARBY SHOPPING MALL AND NOTICED NUMEROUS VEHICLES WITH CLOUDY HEADLIGHTS, ALL WITH PLASTIC LENSES. THIS SAFETY ISSUE WAS A NON-ISSUE WHEN ALL HEADLIGHTS WERE REQUIRED TO USE GLASS LENSES. PLEASE RESTORE THE REQUIREMENT THAT, FOR SAFE NIGHTTIME DRIVING OVER THE LIFE OF A VEHICLE, ALL HEADLIGHTS USE GLASS LENSES. OR, REQUIRE AUTO MAKERS TO REPLACE OR RESTORE CLOUDY PLASTIC LENSES AT NO CHARGE FOR THE LIFE OF THE VEHICLE. THANKS. *TR
NHTSA ODI #10595320
73,000 miles · Mar 10, 2008
Electrical SystemEngine And Engine CoolingExterior Lighting
TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. OCCASIONALLY, WHEN DRIVING 55-60 MPH, THE VEHICLE WOULD VIBRATE. THE VIBRATION ALSO OCCURRED WHILE DRIVING BETWEEN 35-40 MPH. THE CONTACT STATED THAT SHE HAD TO ADD WATER TO THE ANTIFREEZE RECEPTACLE EACH DAY BECAUSE THE VEHICLE WOULD OVERHEAT. WHILE MAKING A LEFT TURN, THE …
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TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. OCCASIONALLY, WHEN DRIVING 55-60 MPH, THE VEHICLE WOULD VIBRATE. THE VIBRATION ALSO OCCURRED WHILE DRIVING BETWEEN 35-40 MPH. THE CONTACT STATED THAT SHE HAD TO ADD WATER TO THE ANTIFREEZE RECEPTACLE EACH DAY BECAUSE THE VEHICLE WOULD OVERHEAT. WHILE MAKING A LEFT TURN, THE CONTACT WOULD HEAR A RUSTLING SOUND AS IF SOMETHING WAS RUBBING TOGETHER. IN ADDITION, THE REAR WINDOWS WOULD NOT GO DOWN. THE FRONT PASSENGER SIDE WINDOW WOULD GO DOWN, BUT WOULD NOT GO BACK UP. THE CONTACT WAS INFORMED THAT THE FAILURE WAS ELECTRICAL. THE BLINKERS, BRAKE LIGHTS, AND CRUISE CONTROL HAVE FAILED. SHE ALSO RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 90,647 AND FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10220703
90,473 miles · Oct 20, 2005
Electrical SystemEngine And Engine CoolingExterior Lighting
DT: WHILE DRIVING THE BRAKE LINES FAILED AND HAD TO BE REPLACED. THE OWNER CAME OUTSIDE AND SAW THE BRAKE FLUID ON THE GROUND AND REALIZED THAT THE BRAKE LINES FAILED. THE OWNER DROVE THE VEHICLE WITH NO BRAKES TO THE DEALERSHIP AND THEY REPAIRED IT. THEN THE OWNER REALIZED THAT THE BRAKE LINES WERE RUSTED.*AK THE LEFT REAR …
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DT: WHILE DRIVING THE BRAKE LINES FAILED AND HAD TO BE REPLACED. THE OWNER CAME OUTSIDE AND SAW THE BRAKE FLUID ON THE GROUND AND REALIZED THAT THE BRAKE LINES FAILED. THE OWNER DROVE THE VEHICLE WITH NO BRAKES TO THE DEALERSHIP AND THEY REPAIRED IT. THEN THE OWNER REALIZED THAT THE BRAKE LINES WERE RUSTED.*AK THE LEFT REAR SEAT BELT WAS REPLACED TWICE. THE WIPER MOTOR, WIPER SWITCH, DRIVERS SIDE MIRROR SWITCH AND ROTORS WERE ALL REPLACED. THE TURN SIGNAL SWITCH, DRIVER WINDOW SWITCH , TAIL LIGHT , CATALYTIC CONVERTER WERE REPLACED. THE CONSUMER WAS TOLD THE BALL JOINTS AND SHOCKS WERE BAD. THE BATTERY WAS REPLACED. *JB
NHTSA ODI #10133902
Mileage unknown · Sep 16, 2004
Exterior Lighting
WHILE DRIVING AT NIGHT THE HEAD LIGHTS WERE VERY DIM. IT LOOKED AS IF THERE WERE NO LIGHTS ON THE VEHICLE. THE CONSUMER HAD TO DRIVE WITH THE HIGH BEAMS ON TO SEE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THEY TOLD THE CONSUMER THE VEHICLE WAS OUT OF WARRANTY. *JB
NHTSA ODI #10092409
Mileage unknown · Sep 26, 2002
Exterior Lighting
CONSUMER STATES THAT THE HEADLIGHT PLASTIC LENS ARE DISCOLORING AND CAUSES POOR VISIBILITY WHEN DRIVING AT NIGHT. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED. *MR CONSUMER STATED THAT THE HEADLIGHT PLASTIC LENSES HAD PROGRESSIVELY LOST THEIR TRANSLUCENT QUALITY. THIS CONDITION CAUSED A CONTINUAL DETERIORATION AND DECREASE IN …
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CONSUMER STATES THAT THE HEADLIGHT PLASTIC LENS ARE DISCOLORING AND CAUSES POOR VISIBILITY WHEN DRIVING AT NIGHT. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED. *MR CONSUMER STATED THAT THE HEADLIGHT PLASTIC LENSES HAD PROGRESSIVELY LOST THEIR TRANSLUCENT QUALITY. THIS CONDITION CAUSED A CONTINUAL DETERIORATION AND DECREASE IN LENS PERFORMANCE AND THEIR ABILITY TO TRANSMIT LIGHT AS REQUIRED. *YH
NHTSA ODI #8019643
Mileage unknown · Sep 4, 2002
Exterior Lighting
WINDSHIELD WIPERS AND TURN SIGNAL ARE ON ONE SWITCH, AND IF WINDSHIELD WIPERS ARE ON AND CONSUMER PUTS TURN SIGNAL ON, WINDSHIELD WIPERS WILL STOP UNTIL TURN SIGNAL LIGHT GOES OUT. DEALER NOTIFIED.*AK
NHTSA ODI #8017887
Mileage unknown · Jun 15, 2002
Exterior Lighting
THE HEADLIGHT LENS COVERS ARE PLASTIC.THE HEAT FROM THE HALOGEN BULBS HAS DISCOLORED THE LENS TO SUCH A DEGREE THAT ILLUMINATION OF THE HIGHWAY IS NEGLIGIBLE. SUBSEQUENT UEAR MODELS HAVE BEEN REPLACED WITH GLASS HEADLIGHT LENSES, AN OBVIOUS RECOGNITION OF THE PROBLEM WITH PLASTIC..I AM SURPRISED THAT THIS HAS NOT BEEN A RECALL I…
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THE HEADLIGHT LENS COVERS ARE PLASTIC.THE HEAT FROM THE HALOGEN BULBS HAS DISCOLORED THE LENS TO SUCH A DEGREE THAT ILLUMINATION OF THE HIGHWAY IS NEGLIGIBLE. SUBSEQUENT UEAR MODELS HAVE BEEN REPLACED WITH GLASS HEADLIGHT LENSES, AN OBVIOUS RECOGNITION OF THE PROBLEM WITH PLASTIC..I AM SURPRISED THAT THIS HAS NOT BEEN A RECALL ITEM AS EVERY 1996 GRAND MARQUIS I HAVE SEEN HAS THE SAME PROBLEM AS CONFIRMED BY THEIR OWNER'S.. THIS SHOULD NOT BE AN ITEM THAT AN OWNER SHOULD HAVE TO PAY FOR REPLACING.*AK
NHTSA ODI #763119
Official recalls
5Feb 4, 2008
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Consequence & remedy
Consequence: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Aug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Jun 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Consequence & remedy
Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Jun 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Consequence & remedy
Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Apr 22, 1996
WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1,000 POUND TRANSVERSE LOAD.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER DOOR LATCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA03012 · Rear Brake Line Failure
Opened Jul 25, 2003 · Closed Apr 11, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (3)
Service Brakes, Hydraulic:fluid
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Service Brakes, Hydraulic
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
RQ03004 · Rear Brake Line Failure
Opened Mar 11, 2003 · Closed Jul 25, 2003
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
Additional source detail variants (4)
Service Brakes, Hydraulic:fluid
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
Service Brakes, Hydraulic
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
Service Brakes, Hydraulic:foundation Components
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
RQ03002 · Ball Joint Separation
Opened Jan 3, 2003 · Closed Jun 3, 2003
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
EA02025 · Speed Control Deactivation Switch Fires
Opened Sep 6, 2002 · Closed Jun 30, 2004
Status: closed (inferred from source dates) · Engine And Engine Cooling
BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
DP02007 · FUEL-FED Fires
Opened Aug 22, 2002 · Closed Dec 4, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGATIONS AND OTHER RELATED ACTIONS,NHTSA HAS CONCLUDED THAT FUTHER INVESTIGATION CONCERNING POST-CRASH FIRES IN THE SUBJECT VEHICLES IS NOT LIKELY TO LEAD TO A DECISION THAT THE VEHICLES CONTAIN A SAFETY DEFECT.
SQ01014 · Post Rear End Collision Fires
Opened Nov 27, 2001 · Closed Oct 3, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage
There is no summary currently available
DP98007 · Improper Height For Head Restraints
Opened Jul 28, 1998 · Closed Sep 28, 1998
Status: closed (inferred from source dates) · Seats:front Assembly:head Restraint
NHTSA WAS PETITIONED TO COMMENCE A DEFECT INVESTIGATION OF THE SUBJECT VEHICLES ON JULY 28, 1998.THE PETITION ALLEGES THAT THE DRIVER'S SEAT HEAD RESTRAINT WAS NOT HIGH ENOUGH AT ITS HIGHEST POSITION TO PROTECT HIM FROM NECK INJURIES SUSTAINED DURING A REAR IMPACT COLLISION.OTHER THAN THE SUBJECT PETITIN, ODI HAS RECEIVED NO OTHER COMPLAINTS OF INADEQUATE HEAD RESTRAINT HEIGHT FOR THE SUBJECT VEHICLES.FORD MOTOR COMPANY'S COMPLIANCE DATA SHOWS THAT THE SUBJECT VEHICLES MET THE HEAD RESTRAINT HEIGHT REQUIREMENT OF FMVSS NO. 202, HEAD RESTRAINTS. THEREFORE, THE PETITION IS DENIED.
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