NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
16 reportsClear category filter225,000 miles · Mar 1, 2023
Electrical SystemExterior Lighting
The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 60 MPH the instrument panel began started flashing off and on before going black. The contact stated that he was headed to an off ramp the head lights stopped functioning. The contact stated no warning light was illuminated. The contact…
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The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 60 MPH the instrument panel began started flashing off and on before going black. The contact stated that he was headed to an off ramp the head lights stopped functioning. The contact stated no warning light was illuminated. The contact had stopped driving the vehicle for several days and then tested the head lights and stated that the functionality had returned. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 225,000.
NHTSA ODI #11509717
210,000 miles · Feb 22, 2023
Electrical SystemExterior LightingSteering
The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instru…
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The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.
NHTSA ODI #11508567
106,243 miles · Nov 11, 2012
Electrical SystemEngine
THE CAR ALL OF A SUDDEN FELT DIFFERENT WHILE DRIVING ONE DAY, KIND OF SLUGGISH AND THEN THE ENGINE LIGHT WENT ON. THE TEMP ROSE AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. WHEN I PULLED OVER TO LET COOL DOWN I COULDN'T START IT UP AGAIN. HAD IT TOWED TO A MECHANIC WHO SAID THAT THE ENGINE WAS SHOT. NOT WORTH REPAIRING. HAD…
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THE CAR ALL OF A SUDDEN FELT DIFFERENT WHILE DRIVING ONE DAY, KIND OF SLUGGISH AND THEN THE ENGINE LIGHT WENT ON. THE TEMP ROSE AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. WHEN I PULLED OVER TO LET COOL DOWN I COULDN'T START IT UP AGAIN. HAD IT TOWED TO A MECHANIC WHO SAID THAT THE ENGINE WAS SHOT. NOT WORTH REPAIRING. HAD IT TOWED BACK HOME AND ITS BEEN PARKED IN MY DRIVEWAY EVER SINCE. *TR
NHTSA ODI #10483974
235,000 miles · Oct 16, 2009
Electrical System
THE CAR STARTED NORMAL AT WORK AND DROVE 20 MINUTES TO HOME. PLACED CAR IN PARK, AND ATTEMPTED TO TURN IGNITION TO OFF, BUT THE KEY SWITCH ROTATED FREELY WITH NO RESISTANCE. THE KEY SWITCH WAS TRIED AGAIN TO TURN OFF IGNITION BY TURNING IN EITHER DIRECTION FULLY WITH NO AFFECT. KEY WAS REMOVED, SWITCH ROTATED FREELY. STEERING CO…
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THE CAR STARTED NORMAL AT WORK AND DROVE 20 MINUTES TO HOME. PLACED CAR IN PARK, AND ATTEMPTED TO TURN IGNITION TO OFF, BUT THE KEY SWITCH ROTATED FREELY WITH NO RESISTANCE. THE KEY SWITCH WAS TRIED AGAIN TO TURN OFF IGNITION BY TURNING IN EITHER DIRECTION FULLY WITH NO AFFECT. KEY WAS REMOVED, SWITCH ROTATED FREELY. STEERING COULD NOT BE LOCKED. THEN ATTEMPTED TO STOP ENGINE BY ANOTHER METHOD. LIFTED HOOD AND DISCONNECTED BATTERY - ALTERNATOR KEEP IT RUNNING. OWNER MANUAL SHOWED IGNITION FUSE WHICH WAS PULLED TO STOP MOTOR. SWITCH WAS STILL IN ON POSITION WHEN BATTERY WAS RECONNECTED. THE CAR COULD NOT BE RESTARTED BY KEY SWITCH. BATTERY DISCONNECTED TO DISABLE AIRBAG UNTIL REPAIRS COULD BE ACCOMPLISHED. REPAIRS: I DID THIS MYSELF. THE STEERING COLUMN HAD TO COME COMPLETELY OFF. I DETERMINED IT WOULD TAKE 5 TO 6 HOURS OF WORK TO IDENTIFY PROBLEM AND FIX. A DEALER WOULD HAVE CHARGE FOR THIS. AFTER STEERING COLUMN WAS REMOVED THE SWITCH MECHANISM WAS EXAMINED FOR PROBLEM. THIS WAS A TILT TYPE COLUMN. A PLASTIC SHAFT EXTENDED FROM THE KEY SWITCH ACROSS THE TILT AREA TO A PLASTIC SWITCH ACTUATOR IN THE MAIN COLUMN SHAFT. A THIN 1 INCH LONG STEEL BEARING TYPE PIN WAS FOUND STUCK TO SOME GREASE. THE COLUMN WAS TAKEN APART AND IT WAS DETERMINED THE PIN FIT INTO A HOLE IN THE SWITCH ACTUATOR. THIS PIN WAS FORCED BACK INTO THE HOLE, SUPER GLUED, AND STEERING COLUMN WAS REASSEMBLED AND PLACED BACK IN THE CAR. LOOSE SHIFTER BOLT TIGHTENED. IGNITION SWITCH WAS CHECKED. SLIDER HAD RESISTANCE TO BEING MOVED AND SHOWED SOME CONTACT BURNS. THE IGNITION SWITCH WAS REPLACED. STEERING COLUMN WITH FIXED SWITCH ACTUATOR WAS INSTALLED. CAR STARTED NORMAL WITH NO RESISTANCE TO IGNITION. TURNS ON AND OFF NORMAL. CONSEQUENCE OF IGNITION ACTUATOR LINK FAILURE IS HIGH DANGER WITH A STUCK ACCELERATOR OR PARKING IN A CONFINED SPACE (GARAGE). ENGINE CAN NOT BE TURNED OFF IN DANGEROUS THESE SITUATIONS OR AN AUTO ACCIDENT. SWITCH ACTUATOR IS POOR DESIGNED WITH PARTS THAT FALL OUT. *TR
NHTSA ODI #10288684
73,000 miles · Mar 10, 2008
Electrical SystemEngine And Engine CoolingExterior Lighting
TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. OCCASIONALLY, WHEN DRIVING 55-60 MPH, THE VEHICLE WOULD VIBRATE. THE VIBRATION ALSO OCCURRED WHILE DRIVING BETWEEN 35-40 MPH. THE CONTACT STATED THAT SHE HAD TO ADD WATER TO THE ANTIFREEZE RECEPTACLE EACH DAY BECAUSE THE VEHICLE WOULD OVERHEAT. WHILE MAKING A LEFT TURN, THE …
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TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. OCCASIONALLY, WHEN DRIVING 55-60 MPH, THE VEHICLE WOULD VIBRATE. THE VIBRATION ALSO OCCURRED WHILE DRIVING BETWEEN 35-40 MPH. THE CONTACT STATED THAT SHE HAD TO ADD WATER TO THE ANTIFREEZE RECEPTACLE EACH DAY BECAUSE THE VEHICLE WOULD OVERHEAT. WHILE MAKING A LEFT TURN, THE CONTACT WOULD HEAR A RUSTLING SOUND AS IF SOMETHING WAS RUBBING TOGETHER. IN ADDITION, THE REAR WINDOWS WOULD NOT GO DOWN. THE FRONT PASSENGER SIDE WINDOW WOULD GO DOWN, BUT WOULD NOT GO BACK UP. THE CONTACT WAS INFORMED THAT THE FAILURE WAS ELECTRICAL. THE BLINKERS, BRAKE LIGHTS, AND CRUISE CONTROL HAVE FAILED. SHE ALSO RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 90,647 AND FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10220703
82,000 miles · Jan 16, 2008
Electrical SystemVehicle Speed Control
TL*THE CONTACT OWNS A 1996 FORD GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000). SHE STATED THAT THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL. AS A RESULT, SHE BEGAN TO HAVE ELECTRICAL PROBLEMS WITH THE POWER WINDOWS. THE DEALER REFUSED TO INSPECT THE POWE…
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TL*THE CONTACT OWNS A 1996 FORD GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000). SHE STATED THAT THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL. AS A RESULT, SHE BEGAN TO HAVE ELECTRICAL PROBLEMS WITH THE POWER WINDOWS. THE DEALER REFUSED TO INSPECT THE POWER WINDOWS UNTIL THE VEHICLE SPEED CONTROL HAS BEEN RECONNECTED. AS OF JANUARY 16, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 85,000.
NHTSA ODI #10215133
128,000 miles · Aug 3, 2006
Electrical SystemFire
VEHICLE WOULD NOT SHIFT OUT OF PARK. INSPECTED FUSES AND FOUND BLOWN 15 AMP FUSE. REPLACED AND VEHICLE WORKED PROPERLY. PARKED IN DRIVEWAY. 30 MINUTES LATER, CAR IS ON FIRE. VEHICLE IS TOTALED. *JB
NHTSA ODI #10164295
15,900 miles · Nov 29, 2005
Electrical System
HORN & CRUISE CONTROL STOPED WORKING , REPAIR SHOP SAID WIRING HARNESS IS BREAKING DOWN AT THE TIGHT BENDS .ALSO SAID THIS IS A COMMON COMPLAINT WITH THIS MODEL AND ITS SISTER MODEL. I HAVE NOT CORRECTED THIS AS OF YET. *JB
NHTSA ODI #10143961
90,473 miles · Oct 20, 2005
Electrical SystemEngine And Engine CoolingExterior Lighting
DT: WHILE DRIVING THE BRAKE LINES FAILED AND HAD TO BE REPLACED. THE OWNER CAME OUTSIDE AND SAW THE BRAKE FLUID ON THE GROUND AND REALIZED THAT THE BRAKE LINES FAILED. THE OWNER DROVE THE VEHICLE WITH NO BRAKES TO THE DEALERSHIP AND THEY REPAIRED IT. THEN THE OWNER REALIZED THAT THE BRAKE LINES WERE RUSTED.*AK THE LEFT REAR …
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DT: WHILE DRIVING THE BRAKE LINES FAILED AND HAD TO BE REPLACED. THE OWNER CAME OUTSIDE AND SAW THE BRAKE FLUID ON THE GROUND AND REALIZED THAT THE BRAKE LINES FAILED. THE OWNER DROVE THE VEHICLE WITH NO BRAKES TO THE DEALERSHIP AND THEY REPAIRED IT. THEN THE OWNER REALIZED THAT THE BRAKE LINES WERE RUSTED.*AK THE LEFT REAR SEAT BELT WAS REPLACED TWICE. THE WIPER MOTOR, WIPER SWITCH, DRIVERS SIDE MIRROR SWITCH AND ROTORS WERE ALL REPLACED. THE TURN SIGNAL SWITCH, DRIVER WINDOW SWITCH , TAIL LIGHT , CATALYTIC CONVERTER WERE REPLACED. THE CONSUMER WAS TOLD THE BALL JOINTS AND SHOCKS WERE BAD. THE BATTERY WAS REPLACED. *JB
NHTSA ODI #10133902
Mileage unknown · Sep 13, 2001
Electrical SystemFire
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #752174
Official recalls
5Feb 4, 2008
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Consequence & remedy
Consequence: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Aug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Jun 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Consequence & remedy
Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Jun 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Consequence & remedy
Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Apr 22, 1996
WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1,000 POUND TRANSVERSE LOAD.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER DOOR LATCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA03012 · Rear Brake Line Failure
Opened Jul 25, 2003 · Closed Apr 11, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (3)
Service Brakes, Hydraulic:fluid
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Service Brakes, Hydraulic
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
RQ03004 · Rear Brake Line Failure
Opened Mar 11, 2003 · Closed Jul 25, 2003
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
Additional source detail variants (4)
Service Brakes, Hydraulic:fluid
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
Service Brakes, Hydraulic
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
Service Brakes, Hydraulic:foundation Components
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.
RQ03002 · Ball Joint Separation
Opened Jan 3, 2003 · Closed Jun 3, 2003
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
EA02025 · Speed Control Deactivation Switch Fires
Opened Sep 6, 2002 · Closed Jun 30, 2004
Status: closed (inferred from source dates) · Engine And Engine Cooling
BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
DP02007 · FUEL-FED Fires
Opened Aug 22, 2002 · Closed Dec 4, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGATIONS AND OTHER RELATED ACTIONS,NHTSA HAS CONCLUDED THAT FUTHER INVESTIGATION CONCERNING POST-CRASH FIRES IN THE SUBJECT VEHICLES IS NOT LIKELY TO LEAD TO A DECISION THAT THE VEHICLES CONTAIN A SAFETY DEFECT.
SQ01014 · Post Rear End Collision Fires
Opened Nov 27, 2001 · Closed Oct 3, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage
There is no summary currently available
DP98007 · Improper Height For Head Restraints
Opened Jul 28, 1998 · Closed Sep 28, 1998
Status: closed (inferred from source dates) · Seats:front Assembly:head Restraint
NHTSA WAS PETITIONED TO COMMENCE A DEFECT INVESTIGATION OF THE SUBJECT VEHICLES ON JULY 28, 1998.THE PETITION ALLEGES THAT THE DRIVER'S SEAT HEAD RESTRAINT WAS NOT HIGH ENOUGH AT ITS HIGHEST POSITION TO PROTECT HIM FROM NECK INJURIES SUSTAINED DURING A REAR IMPACT COLLISION.OTHER THAN THE SUBJECT PETITIN, ODI HAS RECEIVED NO OTHER COMPLAINTS OF INADEQUATE HEAD RESTRAINT HEIGHT FOR THE SUBJECT VEHICLES.FORD MOTOR COMPANY'S COMPLIANCE DATA SHOWS THAT THE SUBJECT VEHICLES MET THE HEAD RESTRAINT HEIGHT REQUIREMENT OF FMVSS NO. 202, HEAD RESTRAINTS. THEREFORE, THE PETITION IS DENIED.
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