1999 Mercury Cougar

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED UPON STARTING THE VEHICLE. IN ADDITION, THE ENGINE EXHIBITED A LOSS OF POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE SAME REPAIRS WOULD BE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V42100(FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 125,000. UPDATED 03/14/12 *BF

BOUGHT CAR AT DEALER ON 02/05/01 SINCE THEN I'VE HAD TO REPAIR CAR ON TOO MANY OCCASIONS. HERE SOME OF THE REPAIRS I'VE HAD TO DO ON THIS CAR EVER SINCE I BOUGHT IT. ON 3/01: BRAKES, 10/01: DEALERSHIP REPLACED BATTERY AND PERFORMED A RECALL,12/01: DEALERSHIP REPLACED ALTERNATOR, 05/02: BRAKE PADS, 04/04: WATER PUMP BELT, 09/04: REPLACED BATTER, 10/11/04: REPLACED ALTERNATOR AND BELT, 10/14/04: REPLACED POSITIVE BATTERY TERMINAL, 12/04: REPLACED RADIO, 02/06: REPLACED MOTOR MOUNT, 01/07:REPLACED BATTERY, 02/07: REPLACED STRUT, 02/08: REPLACED SHOCK ABSORBER, 10/08: REPLACED BATTERY, 04/09: REPLACED BEARING, TRANSMISSION & ANCHOR ENGINE MOUNT AND DON'T HAVE THE DATE BUT ALSO HAD TO REPLACE THE WINDSHIELD WIPER MOTOR. THESE REPAIRS ARE WHAT I HAVE IN RECEIPTS YET FOR EXAMPLE I HAVE REPLACED THE MOTOR MOUNTS MORE THAN ONCE. CURRENTLY THE FOLLOWING AREAS OF MY VEHICLE DO NOT FUNCTION: THE HORN NO LONGER WORKS, CRUISE CONTROL IS NOT FUNCTIONING, THE AIR CONDITIONER NO LONGER HEATS, & THE BRAKE LIGHT OF MY VEHICLE REMAINED LIT WHEN THE VEHICLE WAS ON AND NOW HAVE FAILED TO TURN OUT (LAMP SOCKET IS BURNT). *TR

TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE ENGINE REVS VERY HIGH AND THEN THE VEHICLE BEGINS TO JERK. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT INFORMED THE MANUFACTURER ABOUT THE FAILURE AND MENTIONED THAT THE DEALER CHANGED SEVERAL PARTS. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS OR SERVICE BULLETINS FOR THIS FAILURE. THE SERPENTINE BELT, THROTTLE ASSEMBLY, AND VACUUM TUBE WERE REPLACED, BUT THE FAILURE PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 183,000. THE CONSUMER STATED BELIEVES DEALER CHARGED FOR UNNECESSARY REPAIRS, INACCURATE DIAGNOSTICS, AND FINANCIAL BURDEN FOR CAR RENTALS AND WANTS TO BE REIMBURSED ALL THE OUTPOCKET EXPENSES. UPDATED 09/05/07 *TR

TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE MECHANIC NOTICED OIL LEAKING FROM THE OIL PAN GASKET ONTO THE EXHAUST PIPES. THE MECHANIC STATED THAT THE OIL PAN GASKET MATERIAL WAS DEFECTIVE. THE CONTACT CURRENTLY HAS TO CARRY A FIRE EXTINGUISHER. THE MECHANIC STATED DUE TO THE FAILURE A FIRE COULD OCCUR AT ANY TIME. THE MANUFACTURER STATED THAT NO RECALLS WERE ISSUED AND WOULD NOT REPAIR OR REPLACE THE GASKET. THE CURRENT MILEAGE IS 45,000 AND FAILURE MILEAGE WAS 33,000. THE CONSUMER STATED THE GASKET MATERIALS USED WERE NOT DURABLE AND SOFT ENOUGH. THEY MUST HAVE EXPERIENCED CRACKING DUE TO TEMPERATURE FATIGUE. UPDATED 10/11/07. *JB

RECALL OF BRAKE PRESSURE CONTROL. FORD SERVICE CENTER STATES REPAIR WAS DONE ON 12-19-2000, BUT THERE IS NO RECORDS TO CONFIRM. IN ADDITION, THE FUEL SYSTEM RECALL, FORD STATES THAT THERE ISN'T ONE ON MY VEHICLE, HOWEVER, MY VECHICLE DISPLAYS THE SAME SYMPTOMS DESCRIBED UNDER RECALL 04V421000 AND THE CONTINUOUS CHECK ENGINE LIGHT. I HAVE HAD ALL SENSORS REPAIRED THAT CAME UP IN ENGINE DIAGNOSTIC TESTING . ACCORDING TO LAST TEST DONE, READS FUEL IS RUNNING LEAN BUT CAN'T REPAIR BECAUSE NO CODE APPEARS FOR THAT TO SHOW WHERE PROBLEM LIES. I HAVE HAD FUEL SYSTEM FLUSHED TO HELP REMEDY PROBLEM. STILL HAVING ISSUES. *TR

MY 1999 COUGAR WAS TAKEN IN FOR A TUNE UP RECENTLY. THE SPARK PLUGS WERE REPLACED WITH NEW ONES. APPROXIMATELY 3 WEEKS LATER ONE OF THEM BLEW BECAUSE FORD MADE A DEFECTIVE SPARK PLUG THREAD. NOW I CANNOT GET IT FIXED BECAUSE A FORD SPECIALIST MUST GO THROUGH THE ENGINE TO REPAIR AND IT WILL COST $1300.00. I THOUGHT GETTING A TUNE UP WAS A GOOD THING! *JB

1999 MERCURY COUGAR SEAT BACK FAILURE DURING REAR-END COLLISION. COUGAR STALLED ON BUSY FREEWAY ENDING IN REAR TOTALED CAR COLLISION. THE DRIVER'S SEAT WENT COMPLETELY DOWN AND UPON SEATS IN THE BACKSEAT. THIS WAS TWO DEFECTS. INJURIES WERE NECK AND BACK PAINS, THREE BUMPS TO THE HEAD RESULTING IN TWO BLACK EYES. MY ADVICE TO ALL 1999 COUGAR OWNERS-GET RID OF THE CAR, BY WAY OF JUNKYARD-THIS IS AN EXTREMELY DANGEROUS VEHICLE AND ONE WILL NOT KNOW UNTIL AN ACCIDENT HAPPENS. *NM

1. CAR BEGAN TO LOSE POWER AND THE STEERING WHEEL BEGAN TO LOCK UP AND LIGHTS BEGAN FLICKERING ON THE DASH. 2. THE CAR STALLED IN THE FAST LANE ON A BUSY FREEWAY. THE CONSEQUENCE WAS A SMALL TRUCK REAR-ENDED THE BACK OF THE CAR AND IT WAS TOTALED. ONE PERSON HAD BUSTED LIP IN TRUCK AND ONE IN THE CAR HAD BUSTED FOREHEAD AND BLACKENED EYES WITH BACK INJURIES AND THE OTHER ONE HAD BACK AND STOMACH EXTREME PAINS AND LEGS. 3. NOTHING COULD BE DONE AT THIS POINT-THE CAR ALWAYS HAD PROBLEMS. TOO BAD, I WAS NOT AWARE OF ALL OF THE RECALLS--MAYBE THAT WOULD NOT HAVE HELPED EITHER. *NM

I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPENDED BECAUSE I CANNOT PASS THE EMISSIONS TEST. IF I CAN EVEN GET MY CAR TO THE TESTING FACILITY. I HAVE HAD THE ALTERNATOR CHANGED, THE FUEL PUMP, THE ELECTRICAL WIRING CHANGED, SUNROOF, TURNING SIGNAL, EVEN THE RADIO WAS DEFECTIVE. I SINCERELY HOPE THAT THERE IS A CLASS-ACTION LAWSUIT AGAINST MERCURY, BECAUSE I WILL BE THE FIRST ONE IN LINE TO SUE. *NM *TR