2007 MERCEDES-BENZ R350

I DROVE UP A 6000' HIGH MOUNTAIN,PULLED OVER ONTO A WIDE FLAT PULLOFF SAT THERE FOR 20 MINUTES, THEN RESTARTED THE CAR AND HAD NO BRAKES. MY FOOT WENT TO THE FLOOR. I HAD NOT USED THE BRAKES ON THE WAY UP THE MOUNTAIN BECAUSE THE ROAD WAS STEEPLY UPHILL. I TRIED TURNING THE CAR ON AND OFF SEVERAL TIMES AND STILL NO BRAKES. I WAITED ABOUT 20 MINUTE AND TRIED AGAIN,STILL HAD NO BRAKES. THERE WERE 3 OF US IN THE CAR, AND WE MANAGED TO GET A RIDE SEVERAL MILES DOWN AND CALLED A TOW TRUCK. I T TOOK ABOUT 4 HOURS FOR THEM TO ARRIVE.I TRIED THE BRAKES AGAIN, AND STILL HAD NONE. AFTER IT WAS TOWED TO A REPAIR SHOP, APPROXIMATELY 5 HOURS AFTER THE INITIAL PROBLEM, I STILL HAD NO BRAKES. THIS HAPPENED ON A SATURDAY NIGHT. ON MONDAY, THE BRAKES HAD PUMPED BACK UP. I HAD IT TOWED TO PENSKE MERCEDES DEALERSHIP. THEY TESTED-BRAKES,FLUIDS ETC. AND COULD FIND NO PROBLEM. THEY BALKED AT DRIVING IT UP THE MOUNTAIN, BUT FINALLY SAID THEY DID DO IT, AND THE BRAKES WERE FINE. THIS ALL HAPPENED OVER 3 WEEKS AGO. I HAVE SPOKEN WITH 3 LEVELS OF AUTHORITY AT THE DEALER, AND THEY INSIST THERE IS NO PROBLEM, AND I SHOULD PICK THE CAR UP OR HAVE IT TOWED AWAY, OR PAY THEM A $25 PER DAY STORAGE FEE. I ALSO CALLED THE 800 NUMBER FOR MB CORPORATE, AND HAVE NEVER RECEIVED A CALL BACK. THE DEALER SAID THEY WERE CONTACTED BY CORPORATE MB AND TOLD WHICH TESTS TO PERFORM, AND THEY TOLD THEM THEY HAD ALREADY DONE THOSE SAME TESTS AND THE CAR PASSED THEM ALL. MERCEDES CORPORATE THEN TOLD THEM TO TELL ME THE CAR WAS FINE. AND I SHOULD PICK IT UP. THIS IS THE SECOND TIME I'VE HAD THE SAME FAILURE, ALSO AT THE SAME ALTITUDE;HOWEVER THE FIRST TIME, AFTER TURNING THE CAR OFF FOR A FEW MINUTES, THE BRAKES WERE BACK UP AND USABLE. JUST BECAUSE THE CAR PASSES THEIR TESTS DOES NOT MEAN THERE IS NO PROBLEM-IT SIMPLY MEANS THEY HAVE NO TEST CAPABLE OF DISCOVERING THE CAUSE. MUST I DIE BEFORE THEY REPAIR THE CAR? I WAS GOING TO MAKE U-TURN AT THE PULL-OFF. WE'RE ALIVE BECAUSE I DIDN'T GET THAT FAR. *TR

HI, I HAVE A R350 2007 YEAR AND I HAVE AN ISSUE WITH THE RIGHT SIDE HEADLIGHT, THE LENS INSIDE THE LENS TURNED FOGGY AND BECAUSE OF THAT I AM NOT ABLE TO DRIVE IN THE NIGHT, THERE IS NO PROPER BEAM FROM THAT HEADLIGHT. I TOOK THE VEHICLE TO A DEALER AND THEY SAID ITS THE "NORMAL DISCOLORATION", AND UNABLE TO PROVIDE ANY CLEAR EXPLANATION WHY THE LENS IS FOGGY AND THEY ARE NOT REPLACING IT EVEN CONSIDERING IT HAZARD WITH THIS KIND OF LIGHT, THE LENS HAS BEEN CAUSING INCONVENIENCE TO ME IN THE NIGHT DRIVING. *TR

CAR IS A 2007 MERCEDES BENZ R350 - IT USES A "TOUCH SHIFT" BUTTON INSTEAD OF A MORE TRADITIONAL 'CONSOLE SHIFT LEVER" TO DRIVE, PARK, ETC.. CAR IS IN PARK, WITH THE EMERGENCY BRAKES ON AS WELL. DRIVER GETS OFF CAR, PASSENGER TURNS OF THE ENGINE AND THE CAR STARTS ROLLING BACKWARDS...UNTIL IT HITS A CURB AND THEN STOPS. THIS WAS NOT ON A STEEP SLOPE, BUT A VERY SLIGHTLY SLOPED PARKING AREA IN FRONT OF A SUPERMARKET. THERE WERE NO INJURIES THIS TIME AROUND - BUT THIS PROBLEM IS VERY SERIOUS AND DANGEROUS BECAUSE IT COULD HAVE HIT SOMEONE, THERE WAS NO WAY OF STOPPING THE CAR. THIS SAME PROBLEM HAS HAPPENED BEFORE ABOUT 1 YR AGO, CAR PARKED IN DRIVEWAY, DRIVER GETS OUT, CAR STARTS ROLLING BACKWARDS, KNOCKS OVER THE DRIVER, RUNS OVER HIS LEG, HE INJURES HIS SHOULDER, GOES TO THE HOSPITAL. THIS PREVIOUS INCIDENT WAS REPORTED TO THE DEALER, THEY CHECKED OUT THE CAR, SAID THAT THERE WAS NO PROBLEM WITH THE CAR AND RETURNED IT - NO PARTS WERE REPLACED. I AM REPORTING THIS INCIDENT BECAUSE THIS "ROLLING BACK" OF THE CAR HAS HAPPENED MORE THAN ONCE, THERE ARE SIGNIFICANT ISSUES REGARDING EITHER THE GEAR SHIFTS OR WITH THE "PARK / BRAKES" OF THE CAR, ALL ARE POTENTIALLY VERY DANGEROUS. *TR

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ R350. WHILE DRIVING, THE CONTACT HEARD LOUD RATTLING NOISES COMING FROM VARIOUS PARTS OF THE VEHICLE, ESPECIALLY THE STEERING WHEEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE STEERING COLUMN CUP. THE FOLLOWING DAY, HE HEARD THE RATTLING NOISE AGAIN AND THE SUN ROOF MALFUNCTIONED. INITIALLY, THE DEALER WOULD NOT RETURN HIS PHONE CALLS, HOWEVER, THEY FINALLY OFFERED TO RETRIEVE HIS VEHICLE. THE POWERTRAIN AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 1,700 AND FAILURE MILEAGE WAS 300.