NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
167 reportsMileage unknown · Dec 29, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (MERCEDES-BENZ OF OAKLAND, 2915 BROADWAY, OAKLAND, CA 94611) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WA…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (MERCEDES-BENZ OF OAKLAND, 2915 BROADWAY, OAKLAND, CA 94611) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11057340
Mileage unknown · Dec 27, 2017
Air Bags
COMPLAINTS INVOLVING TAKATA INFLATORS: PLEASE TYPE "TAKATA RECALL" AT THE BEGINNING OF YOUR COMPLAINT DESCRIPTION BELOW.
NHTSA ODI #11056871
Mileage unknown · Dec 26, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALE…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660 (949) 718-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11056683
Mileage unknown · Dec 26, 2017
Air Bags
TAKATA AIRBAG RECALL. MARIN MERCEDES BENZ DEALER IN SAN RAFAEL CA WILL NOT REPLACE AIRBAG SINCE I WAS FIRST NOTIFIED BECAUSE MERCEDES BENZ CORPORATE OFFICE HAS NOT SENT THE PARTS TO THE DEALER. MOST RECENT CALL TO DEALER WAS MADE 12/26/2017.
NHTSA ODI #11056613
Mileage unknown · Dec 20, 2017
Air Bags
TAMARA RECALL : MERCEDES BENZ FAILING TO REPLACE IN A TIMELY MANNER AS IT HAS BEEN OVER 2 YEARS SINCE I WAS MADE AWARE OF THE DANGEROUS AIRBAGS AND NO URGENCY RESPONSE IN REMEDYING THE SITUATION.
NHTSA ODI #11055742
Mileage unknown · Dec 19, 2017
Air Bags
TAKATA RECALL: THERE ARE TWO OUTSTANDING RECALLS FOR MY VEHICLE (NHTSA 16V081 & 17V017) THAT HAVE NO REMEDIES FOR OVER A YEAR. ONE WAS POSTED IN FEBRUARY 2016 & ANOTHER IN JANUARY 2017. WITHOUT THIS, I CANNOT HAVE MY AIRBAG(S) CHANGED AND AM WORRIED EVERY TIME I OPERATE MY VEHICLE. SHOULD MY AIRBAGS DEPLOY, MYSELF AND MY PASSENG…
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TAKATA RECALL: THERE ARE TWO OUTSTANDING RECALLS FOR MY VEHICLE (NHTSA 16V081 & 17V017) THAT HAVE NO REMEDIES FOR OVER A YEAR. ONE WAS POSTED IN FEBRUARY 2016 & ANOTHER IN JANUARY 2017. WITHOUT THIS, I CANNOT HAVE MY AIRBAG(S) CHANGED AND AM WORRIED EVERY TIME I OPERATE MY VEHICLE. SHOULD MY AIRBAGS DEPLOY, MYSELF AND MY PASSENGER RUN THE RISK OF SHRAPNEL FROM AN INFLATOR RUPTURE. RATHER THAN SAVE LIVES, THESE AIRBAGS ARE TICKING TIME BOMBS!
NHTSA ODI #11055495
Mileage unknown · Dec 11, 2017
Air Bags
THE AIRBAGS HAVE BEEN RECALLED FOR SEVERAL YEARS AT THIS POINT IN TIME...MERCEDES HAS NOT REPLACED THESE DEFECTIVE AIRBAGS.
NHTSA ODI #11053936
Mileage unknown · Dec 5, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BE…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX 78752) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11052619
Mileage unknown · Dec 4, 2017
Air Bags
TAKATA RECALL - MY VEHICLE HAS BEEN UNDER RECALL FOR A COUPLE OF YEARS DUE TO MALFUNCTION OF DRIVER SIDE AND PASSENGER SIDE AIRBAGS. I'VE RECEIVED SEVERAL NOTICES VIA MAIL REGARDING THE RECALLS AND I HAVE REACHED OUT TO MERCEDES BENZ TO HELP RESOLVE THE ISSUE. EVERY TIME I CALL MERCEDES BENZ AND MY LOCAL MERCEDES BENZ DEALER ABO…
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TAKATA RECALL - MY VEHICLE HAS BEEN UNDER RECALL FOR A COUPLE OF YEARS DUE TO MALFUNCTION OF DRIVER SIDE AND PASSENGER SIDE AIRBAGS. I'VE RECEIVED SEVERAL NOTICES VIA MAIL REGARDING THE RECALLS AND I HAVE REACHED OUT TO MERCEDES BENZ TO HELP RESOLVE THE ISSUE. EVERY TIME I CALL MERCEDES BENZ AND MY LOCAL MERCEDES BENZ DEALER ABOUT THE AIRBAG PARTS, I AM TOLD MY AIRBAG RECALLS ARE "PENDING". MY VEHICLE IS UNSAFE TO DRIVE FOR MYSELF AND MY PASSENGERS. MY ATTORNEY HAS SENT A LETTER TO MERCEDES BENZ AND TO NHTSA REGARDING THE SITUATION AS MY VEHICLE HAS NOT YET BEEN FIXED AND IS A GREAT HAZARD. THE AIRBAG PARTS, I AM TOLD, ARE NO LONGER BEING MANUFACTURED. I DON'T FEEL SECURE DRIVING MY VEHICLE AND AM HIGHLY DISAPPOINTED IN THE WAY MY SITUATION IS BEING HANDLED. MERCEDES BENZ IS AWARE OF THE LAW THAT THEY MUST FIX THE PROBLEM, HOWEVER, THEY ARE NOT ACTING QUICKLY TO REMEDY THE CURRENT ISSUE. IT IS AS IF A MAJOR ACCIDENT MUST OCCUR BEFORE THE PROBLEM GETS FIXED, WHICH COULD RESULT IN GREAT INJURY OR DEATH TO MYSELF AND MY PASSENGERS. I CHECK THE TAKATASPECIALMASTER.COM WEBSITE EVERY SINGLE DAY, WAITING ON THE CLAIM FORMS TO SHOW SO I CAN MAKE MY CLAIM - THE FORMS ARE STILL NOT AVAILABLE. THIS IS UNSATISFACTORY. *JS
NHTSA ODI #11052281
47,000 miles · Nov 30, 2017
Air Bags
TAKATA RECALL AIRBAG INFLATORS NOTICE. CALLED 2 DEALERS, FAMILY AUTO ON BINNACLE DRIVE IN MD, SAID THEY WEREN'T AUTHORIZED DEALER DIRECTED ME TO MERCEDES-BENZ OF ANNAPOLIS, SAID THEY HAD NO PARTS AND I SHOULD CALL THIS NUMBER 1-877-496-3691 AND THEY WOULD TELL ME WHAT TO DO. MADE ALL CONTACTS ON THURSDAY, NOVEMBER 30, 2017. AWAI…
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TAKATA RECALL AIRBAG INFLATORS NOTICE. CALLED 2 DEALERS, FAMILY AUTO ON BINNACLE DRIVE IN MD, SAID THEY WEREN'T AUTHORIZED DEALER DIRECTED ME TO MERCEDES-BENZ OF ANNAPOLIS, SAID THEY HAD NO PARTS AND I SHOULD CALL THIS NUMBER 1-877-496-3691 AND THEY WOULD TELL ME WHAT TO DO. MADE ALL CONTACTS ON THURSDAY, NOVEMBER 30, 2017. AWAITING PERTINENT INFO TO HAVE VEHICLE REPAIRED. WAS TOLD I COULD EXPECT NOTIFICATION IN THE MAIL WHEN PARTS WERE AVAILABLE.
NHTSA ODI #11051533
Official recalls
4Jan 9, 2019
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Jan 10, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691
Feb 11, 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Dec 3, 2012
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Consequence & remedy
Consequence: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy: Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗