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2023 MERCEDES-BENZ EQE350

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 4 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Electrical System complaints

2 reports
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Mileage unknown · Mar 24, 2024
Electrical SystemPower Train

Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.

NHTSA ODI #11579179

Mileage unknown · Feb 17, 2024
Electrical SystemService BrakesCrash

THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car behind it. As I was looking a…

Read full complaint

THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car behind it. As I was looking at the rear camera to see why it stopped and what was in the path and contemplating whether I should get out and go see in person (as I did not clearly see anything in the rear camera) the car started moving again at what felt like a high-speed, backwards as I was still in reverse. I tried to brake but the brakes did not work. So, I started turning so as not to go directly into the home of the neighbor across the street. I turned sharply enough that the car went diagonally into my next-door neighbor's yard to the left of our home. The car continued to move in reverse and I kept steering to avoid the car hitting my neighbor's home. The car hit and knocked over the neighbor's in-ground basketball on the opposite side of the driveway. I believe the car slowed a bit after that impact but kept going in reverse heading back into the street in front of my home. Still steering and hitting the brakes, I remember the car spinning in the street and then had somewhat of an elliptical pattern and was headed back across the yard to my same neighbors home but hit the parkway tree in front of my home and stopped with that impact. Believe electrical failure. Brakes didn't work. Airbag did not deploy. Many sudden acceleration cases end in injury and death. Thankful no children out since middle of day. MBUSA (only) is investigating. Attempted independent review but told that unable because of proprietary software. 5 weeks in and no response to investigation status.

NHTSA ODI #11572481

Official recalls

1

23V853000 · Electrical System:software; Exterior Lighting:headlights

Dec 15, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Consequence & remedy

Consequence: Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Remedy: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Additional source detail variants (2)

Electrical System:software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Consequence: Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Remedy: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Exterior Lighting:headlights

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Consequence: Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Remedy: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.