NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
259 reportsMileage unknown · Feb 27, 2018
Air Bags
TAKATA RECALL. MY CAR HAS A TAKATA RECALL , AS WELL AS ANOTHER RECALL WITH THE STEERING MODULE THAT BOTH CAN CAUSE INJURY AND OR DEATH , NEITHER RECALL HAS A REMEDY , AND I FEAR FOR MY AND MY CHILDREN'S SAFETY. WE SPENT ALOT OF MONEY ON THIS CAR DUE TO ITS "SAFETY", YET WE ARE NOT SAFE AND OUR LIVES ARE NOT IN GOOD HANDS DUE A…
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TAKATA RECALL. MY CAR HAS A TAKATA RECALL , AS WELL AS ANOTHER RECALL WITH THE STEERING MODULE THAT BOTH CAN CAUSE INJURY AND OR DEATH , NEITHER RECALL HAS A REMEDY , AND I FEAR FOR MY AND MY CHILDREN'S SAFETY. WE SPENT ALOT OF MONEY ON THIS CAR DUE TO ITS "SAFETY", YET WE ARE NOT SAFE AND OUR LIVES ARE NOT IN GOOD HANDS DUE ACCIDENT. WHAT ARE MY OPTIONS AND CAN SOMEONE PLEASE CONTACT ME , VIA THE ISSUE AT HAND . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11075176
Mileage unknown · Feb 26, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTAC…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART COULD TAKE UNTIL THE END OF DECEMBER OF 2018 TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11075104
Mileage unknown · Feb 26, 2018
Air Bags
TAKATA RECALL ON FEBRUARY 26, 2018, I RECEIVED A RECALL LETTER FROM MERCEDES BENZ USA ("MERCEDES") WITH RESPECT TO A DEFECT ON THE "TAKATA" AIRBAGS, NOTING THAT "A PASSENGER-SIDE INFLATION EXPLOSION DURING DEPLOYMENT COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING INJURY…
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TAKATA RECALL ON FEBRUARY 26, 2018, I RECEIVED A RECALL LETTER FROM MERCEDES BENZ USA ("MERCEDES") WITH RESPECT TO A DEFECT ON THE "TAKATA" AIRBAGS, NOTING THAT "A PASSENGER-SIDE INFLATION EXPLOSION DURING DEPLOYMENT COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING INJURY OR DEATH." THE LETTER ALSO NOTES THAT REPLACEMENT PARTS ARE NOT YET AVAILABLE FOR MY VEHICLE. I CALLED MERCEDES TO BETTER UNDERSTAND WHY, IF I AM DRIVING A CAR THAT IS DEEMED TO BE UNSAFE AND PER THE ABOVE, COULD CAUSE INJURY OR DEATH, A REPLACEMENT PART IS NOT AVAILABLE. I WAS TOLD THAT MERCEDES SENT THE LETTER WITH THE VERBIAGE AS IT APPEARED FROM TAKATA, THAT MANY OTHER MANUFACTURERS WERE IMPACTED BY THIS RECALL, AND THAT MERCEDES WAS "LOW ON THE LIST" FOR REPLACEMENTS. I DO NOT UNDERSTAND HOW OR WHY I SHOULD BE EXPECTED TO CONTINUE TO DRIVE A CAR WITH MY FAMILY IN IT THAT IS DEEMED TO BE UNSAFE. I FURTHER DO NOT UNDERSTAND WHY MERCEDES IS NOT TAKING ANY ACTION TO RECTIFY THIS SITUATION. MERCEDES DETERMINED THAT BOTH THEY AND YOU (AS THE REGULATOR) DETERMINED THAT THE CAR IS IN FACT SAFE, YET THE LETTER I WAS PROVIDED STATES OTHERWISE. PLEASE EXPLAIN HOW THIS IS POSSIBLE.
NHTSA ODI #11075100
Mileage unknown · Feb 22, 2018
Air Bags
MERCEDES BENZ OF MARIETTA WAS UNABLE TO REMEDY THE SITUATION. SERVICE ADVISOR AHMAD FROZAN CALLED ME YESTERDAY TO CANCEL MY APPOINTMENT WITH THEM. HE STATED REMEDY PARTS NOT AVAILABLE FOR MY VEHICLE AT THIS TIME. HOWEVER I RECEIVED A SAFTEY RECALL NOTICE THAT REMEDY PARTS ARE AVAILABLE TO SCHEDULE APPOINTMENT WITH AUTHORIZED DEA…
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MERCEDES BENZ OF MARIETTA WAS UNABLE TO REMEDY THE SITUATION. SERVICE ADVISOR AHMAD FROZAN CALLED ME YESTERDAY TO CANCEL MY APPOINTMENT WITH THEM. HE STATED REMEDY PARTS NOT AVAILABLE FOR MY VEHICLE AT THIS TIME. HOWEVER I RECEIVED A SAFTEY RECALL NOTICE THAT REMEDY PARTS ARE AVAILABLE TO SCHEDULE APPOINTMENT WITH AUTHORIZED DEALER. NEEDS TO REMEDY AS SOON AS POSSIBLE TO AVOID POSSIBLE DAMAGES.
NHTSA ODI #11074283
Mileage unknown · Feb 7, 2018
Air Bags
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MON…
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TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (WORLD WIDE MOTORS INC, 3900 E 96TH ST, INDIANAPOLIS, IN 46240) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11067399
Mileage unknown · Jan 17, 2018
Air Bags
ON JANUARY 17, 2018, TK HOLDINGS INC. MAILED ME AN IMPORTANT NOTICE FOR OWNERSOF VEHICLES WITH TAKATA AIRBAG INFLATORS. THE CARD DIRECTED ME TO THE WEB SITE WWW.AIRBAGRECALL.COM, I FOLLOWED THE DIRECTIONS AND ENTERED THE VIN FOR MY VEHICLE. THE SITE IDENTIFIED IT TO BE UNDER THE RECALL NOTICE THEN DIRECTED ME TO CONTACT A NUMBER…
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ON JANUARY 17, 2018, TK HOLDINGS INC. MAILED ME AN IMPORTANT NOTICE FOR OWNERSOF VEHICLES WITH TAKATA AIRBAG INFLATORS. THE CARD DIRECTED ME TO THE WEB SITE WWW.AIRBAGRECALL.COM, I FOLLOWED THE DIRECTIONS AND ENTERED THE VIN FOR MY VEHICLE. THE SITE IDENTIFIED IT TO BE UNDER THE RECALL NOTICE THEN DIRECTED ME TO CONTACT A NUMBER FOR THE LOCAL MERCEDES DEALERSHIP. WHEN I CONTACTED MERCEDES BENZ OF ORLANDO THEY INFORMED ME THAT THE VEHICLE IS NOT UNDER RECALL. THEY IN TURN FORWARDED MY CALL TO A CENTRAL MERCEDES BENZ TELEPHONE NUMBER, AND THEY SAID THE SAME THING (MY VEHICLE DOES NOT HAVE THE TAKATA RECALL)
NHTSA ODI #11063362
Mileage unknown · Jan 12, 2018
Air Bags
TAKATA RECALL--NOTIFIED ABOUT RECALL OCT 2017 --MER BENZ STILL HAS NO FIX--CONCERNED ABOUT DRIVING CAR WITH SUCH A DANGEROUS DEFECT--ALSO WOULD LIKE TO TRADE FOR NEW VEHICLE BUT WITH OPEN RECALL WILL LESSEN VALUE OF VEHICLE--CAN THEY BE PUSHED TO FIND FIX--
NHTSA ODI #11062324
100,000 miles · Dec 21, 2017
Air BagsSteeringCrashInjury
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. IN ADDITION, THE CONTACT HEARD …
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TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. IN ADDITION, THE CONTACT HEARD A TICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF S ATLANTA (3775 ROYAL S PKWY, GA 30349, PHONE: (470) 819-2400), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11055916
Mileage unknown · Nov 20, 2017
Air Bags
TAKATA RECALL- DUE TO THE TAKATA AIRBAG RECALL MY VEHICLE CAN NOT BE SOLD OR TRADED TO A DEALERSHIP UNTIL A REMEDY IS AVAILABLE. THIS ISSUE, IN ADDITION TO BEING FRUSTRATING, NEGATIVELY IMPACTS THE VALUE OF MY VEHICLE.
NHTSA ODI #11047482
Mileage unknown · Nov 18, 2017
Electrical System
THOUGHT BATTERY WAS DEAD, BUT HAD THE BATTERY WAS TESTED BY AAA AND SAID IT WAS FINE. KEY FOB TURNS AND NOTHING HAPPENS. CAR DOESN'T START, NOTHING HAPPENS.
NHTSA ODI #11047217
Official recalls
6Nov 1, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence & remedy
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Jan 9, 2019
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Jan 10, 2018
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Oct 6, 2017
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence & remedy
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Apr 12, 2017
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
Consequence & remedy
Consequence: A loss of steering can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Mar 14, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence & remedy
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Additional source detail variants (2)
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗