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2015 Mercedes Benz Sprinter 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Compare all Sprinter 3500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 14 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Vehicle Speed Control. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

16 reports
9,000 miles · Aug 11, 2017
Unknown Or Other

WHILE DRIVING THE RV ON A HIGHWAY REFRIGERATOR CAME COMPLETELY OUT OF CABINET AND WHEN I TURNED IT FELL OUT INTO THE MIDDLE OF RV AISLE

NHTSA ODI #11014593

11,657 miles · Jul 26, 2016
Air BagsSeat Belts

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 3500. WHILE ROTATING THE SEATS, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE…

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TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 3500. WHILE ROTATING THE SEATS, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,657.

NHTSA ODI #10888804

3,000 miles · Sep 18, 2015
Wheels

WINNEBAGO VIEW WITH MERCEDES SPRINTER CHASSIS AND CHROME REAR OUTSIDE DUAL WHEELS DOES NOT HAVE ACCESS TO THE INNER DUAL TIRE TO CHECK AND CHANGE THE AIR PRESSURE. WINNEBAGO PROVIDES A RUBBER TUBE TO BE USED AS A TOOL TO REMOVE AND REINSTALL THE TIRE VALVE CAPS ON THE INNER WHEEL BUT THE ANGLE AND LENGTH OF THE INNER TIRE VALV…

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WINNEBAGO VIEW WITH MERCEDES SPRINTER CHASSIS AND CHROME REAR OUTSIDE DUAL WHEELS DOES NOT HAVE ACCESS TO THE INNER DUAL TIRE TO CHECK AND CHANGE THE AIR PRESSURE. WINNEBAGO PROVIDES A RUBBER TUBE TO BE USED AS A TOOL TO REMOVE AND REINSTALL THE TIRE VALVE CAPS ON THE INNER WHEEL BUT THE ANGLE AND LENGTH OF THE INNER TIRE VALVE STEM MAKES THE JOB OF REINSTALLING THE VALVE CAP VIRTUALLY IMPOSSIBLE WITHOUT REMOVAL OF THE OUTER CHROME DUAL WHEEL. AS A RESULT, MOST OWNERS CAN NOT AND WILL NOT CHECK THE TIRE PRESSURE ON THE INNER DUAL TIRE CREATING A POTENTIAL SAFETY ISSUE. WINNEBAGO AND MERCEDES REFUSE TO CORRECT THIS PROBLEM AND WILL NOT AUTHORIZE THE USE OF VALVE STEM EXTENDERS TO MAKE CHECKING TIRE PRESSURE MORE USER FRIENDLY. REMOVAL OF THE OUTER CHROME WHEEL IS A JOB THAT SHOULD ONLY BE DONE BY PROFESSIONALS WITH THE PROPER EQUIPMENT, NOT BY THE VEHICLE OWNER.

NHTSA ODI #10765225

100 miles · Sep 13, 2015
Exterior Lighting

THE VEHICLE HAS AUTOMATIC TURN INDICATORS WHICH ARE ACTIVATED AFTER THE WHEEL IS TURNED APPROXIMATELY 60 DEGREES AT SPEEDS BELOW 10 MPH. AS A RESULT THE VEHICLE IS REGULARLY SIGNALING INCORRECT INTENTIONS TO SURROUNDING VEHICLES AND PEDESTRIANS WHEN MANEUVERING AT LOW SPEEDS SUCH AS IN PARKING LOTS, ON RESIDENTIAL STREETS, AND …

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THE VEHICLE HAS AUTOMATIC TURN INDICATORS WHICH ARE ACTIVATED AFTER THE WHEEL IS TURNED APPROXIMATELY 60 DEGREES AT SPEEDS BELOW 10 MPH. AS A RESULT THE VEHICLE IS REGULARLY SIGNALING INCORRECT INTENTIONS TO SURROUNDING VEHICLES AND PEDESTRIANS WHEN MANEUVERING AT LOW SPEEDS SUCH AS IN PARKING LOTS, ON RESIDENTIAL STREETS, AND CURVED ROADWAYS APPROACHING TURNS.

NHTSA ODI #10763425

3,113 miles · Aug 22, 2015
Wheels

THE VEHICLE IS A MERCEDES SPRINTER VAN CONVERTED BY WINNEBAGO INTO THEIR MODEL ERA RV. A PART OF THE CONVERSION IS CHANGING THE STANDARD, OUTER REAR WHEELS FROM MERCEDES AND REPLACING THEM WITH WINNEBAGO STEEL WHEELS. IN MAKING THIS CHANGE, THE VALVE STEM OF THE INNER TIRE BECOMES INACCESSIBLE TO BE ABLE TO CHECK THE TIRE PRES…

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THE VEHICLE IS A MERCEDES SPRINTER VAN CONVERTED BY WINNEBAGO INTO THEIR MODEL ERA RV. A PART OF THE CONVERSION IS CHANGING THE STANDARD, OUTER REAR WHEELS FROM MERCEDES AND REPLACING THEM WITH WINNEBAGO STEEL WHEELS. IN MAKING THIS CHANGE, THE VALVE STEM OF THE INNER TIRE BECOMES INACCESSIBLE TO BE ABLE TO CHECK THE TIRE PRESSURE OR TO ADD AIR TO AN UNDER INFLATED TIRE. I TOOK THE VEHICLE TO LES SCHWAB TO HAVE BRASS VALVE STEMS PUT ON THE INNER REAR TIRES SO THEY WOULD PASS THROUGH THE WINNEBAGO REPLACEMENT WHEEL OPENINGS. AFTER TWO HOURS OF LABOR THE MANAGER INFORMED ME THAT IN HIS EXPERT OPINION THE COMBINATION OF THE MERCEDES AND WINNEBAGO WHEELS IS A "TERRIBLE DESIGN" AND ADDED THAT WITH "...NO VIABLE OPTIONS. WHICH RESULTS IN A SAFETY CONCERN." I RETAIN A COPY OF THIS REPORT, IF NEEDED. I CONTINUE TO LOOK FOR A MEANS OF BEING ABLE TO ACCESS THE REAR, INNER TIRE SO WE CAN CHECK THE TIRE PRESSURE, ADD AIR WHEN NEEDED, SO WE CAN FEEL SAFE WHEN DRIVING. UNTIL THEN I HAVE A CONCERN THAT THIS CONDITION EXISTS IN OTHER WINNEBAGO CONVERTED ERA RVS, CREATING POTENTIAL DRIVING SAFETY CONCERNS.

NHTSA ODI #10758608

Mileage unknown · Jun 1, 2015
Service Brakes, Hydraulic

2015 MERCEDES SOLERA SPRINTER RV. CONSUMER WRITES IN REGARDS TO RV BRAKE PROBLEMS. *SMD THE CONSUMER STATED DURING A TEST DRIVE AT LO SPEEDS IN THE CITY, HE FOUND THE RV HAD A SOFT BRAKE PEDAL. IT WASN'T UNTIL AFTER HE PURCHASED THE RV THE SPONGY BRAKES WERE VERY NOTICEABLE WHEN TRYING TO STOP FROM HIGHWAY SPEEDS. *JB

NHTSA ODI #10716903

Official recalls

3

15V261000 · Engine And Engine Cooling:engine:diesel

May 5, 2015

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence & remedy

Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.

15V082000 · Structure:body:door

Feb 10, 2015

Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

Consequence & remedy

Consequence: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

Remedy: Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.

14V764000 · Engine And Engine Cooling:engine:diesel

Dec 1, 2014

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence & remedy

Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.