Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 14 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Vehicle Speed Control. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Forward Collision AvoidanceService BrakesVehicle Speed Control
WE WERE TRAVELING ON FLAT, OPEN INTERSTATE ROADWAY IN RAINY WEATHER AT NIGHT WITH CRUISE CONTROL SET WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED QUICKLY. I NOTICED THE VEHICLE FELT LIKE IT DOWNSHIFTED AND FELT LIKE IT WAS ACCELERATING HARD. I LOOKED AT SPEEDOMETER AND SPEED HAD INCREASED BY MORE THAN 5 MPH OVER WHAT CRUISE WAS S…
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WE WERE TRAVELING ON FLAT, OPEN INTERSTATE ROADWAY IN RAINY WEATHER AT NIGHT WITH CRUISE CONTROL SET WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED QUICKLY. I NOTICED THE VEHICLE FELT LIKE IT DOWNSHIFTED AND FELT LIKE IT WAS ACCELERATING HARD. I LOOKED AT SPEEDOMETER AND SPEED HAD INCREASED BY MORE THAN 5 MPH OVER WHAT CRUISE WAS SET IN A MATTER OF 4 SECONDS OR SO. I THEN APPLIED PRESSURE TO BRAKE PEDAL AT WHICH POINT THE VEHICLE FELT LIKE BRAKE SYSTEM PULSED 4 TIMES, AND CRUISE CONTROL DID NOT APPEAR TO DISENGAGE. I THEN HIT BRAKES AGAIN, AND PUSHED THE CRUISE CONTROL LEVEL TOWARD DASH AND CRUISE DISENGAGED THIS TIME. DURING OR IMMEDIATELY AFTER THIS EVENT, WARNING LIGHTS CAME ON IN DASH FOR ABS, ESP, VISIT WORKSHOP, AND OTHER WARNING LIGHTS THAT SAFETY FEATURES WERE DISABLED SUCH AS FORWARD COLLISION, BLIND SPOT INDICATORS IN MIRROR, ETC. THESE WARNING LIGHTS HAVE OCCASIONALLY WENT OFF FOR SHORT PERIODS OF TIME, BUT HAVE REMAINED ON FOR MOST OF TIME. SOMETIMES THEY WILL BE OFF WHEN STARTED, BUT COME ON AFTER TOUCHING BRAKE PEDAL. NO WARNING LIGHTS WERE ON PRIOR TO THIS EVENT.
NHTSA ODI #11395932
12,000 miles · Oct 25, 2020
Electronic Stability Control (esc)Service Brakes
I WAS DRIVING ON AN INTERSTATE HWY AND THE ABS AND ESP WARNING MALFUNCTION OCCURED WITH A VISIT WORKSHOP MESSAGE. THE ENGINE RPM REVED UP AND THE VEHICLE SLOWED TO 40 MPH. I WAS ABLE TO GET TO A SAFE PLACE. CONSULTATION WITH A REPAIR FACILITY DETERMINED THE CAUSE TO BE THE WHEEL SPEED SENSORS ON THE REAR WHEELS. FURTHER INVESTIG…
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I WAS DRIVING ON AN INTERSTATE HWY AND THE ABS AND ESP WARNING MALFUNCTION OCCURED WITH A VISIT WORKSHOP MESSAGE. THE ENGINE RPM REVED UP AND THE VEHICLE SLOWED TO 40 MPH. I WAS ABLE TO GET TO A SAFE PLACE. CONSULTATION WITH A REPAIR FACILITY DETERMINED THE CAUSE TO BE THE WHEEL SPEED SENSORS ON THE REAR WHEELS. FURTHER INVESTIGATION REVEALED THIS SAME THING PREVIOUSLY OCCURED WITH THE PREVIOUS OWNER WITH 4000 MILES ON THE VEHICLE THE SPEED SENSORS WERE REPLACED AT FACTORY AUTH DEALER AT THAT TIME. THIS INCIDENT I AM DESCRIBING OCCURED AT 12000 MILES ON THE VEHICLE. I WAS 700 MILES FROM HOME AND THE NEAREST FACTORY REPAIR FACILITY'S ONLY EMERGENCY OPENING WAS 3 DAYS IN THE FUTURE. THE INDEPENDENT REPAIR FACILITY THAT DIAGNOSED THE PROBLEM WAS NOT ABLE TO PERFORM THE NECESSARY REPAIRS. I DROVE HOME IN LIMP MODE. 4 SPEED SENSORS WERE PURCHASED AT A MERCEDES DEALER FOR A COST OF $900.00 AND REPLACED BY MYSELF. PRIOR TO REPLACING THE SENSORS THE SECOND TIME THE ABS AND ESP WARNING OCCURED BRIEFLY AND CLEARED ON THEIR OWN. MUCH RESEARCH HAS SHOWN THIS IS A VERY COMMON FAILURE OF THESE VEHICLES.
NHTSA ODI #11366293
31,000 miles · Sep 29, 2020
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
VEHICLE HAS A HIGH FAILURE RATE FOR TIRE ROTATION SPEED SENSORS. THIS CONDITION IMMEDIATELY DISABLES THE ANTILOCK BRAKES, STABILITY CONTROL, TRACTION CONTROL AND CRUISE CONTROL. VEHICLE MILEAGE WAS 31000 MILES AT LOSS OF THIRD SENSOR. VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS AT THE TIME OF ALL FAILURES.
NHTSA ODI #11361679
24,500 miles · Jul 23, 2020
Power TrainService BrakesVehicle Speed Control
I WAS DRIVING AT 65 MILES AN HOUR ON INTERSTATE AND THE VEHICLE DECELERATED AND THEN ACCELERATED AND CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TRIED TO BRAKE BUT THE VEHICLE CONTINUED TO TRY TO ACCELERATE AS I DEPRESSED THE BRAKE PETAL. THE ONLY WAY TO STOP THIS WAS TO PHYSICALLY PUT THE VEHICLE IN NE…
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I WAS DRIVING AT 65 MILES AN HOUR ON INTERSTATE AND THE VEHICLE DECELERATED AND THEN ACCELERATED AND CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TRIED TO BRAKE BUT THE VEHICLE CONTINUED TO TRY TO ACCELERATE AS I DEPRESSED THE BRAKE PETAL. THE ONLY WAY TO STOP THIS WAS TO PHYSICALLY PUT THE VEHICLE IN NEUTRAL. AFTER SITTING FOR A PERIOD OF TIME MULTIPLE ALARMS WERE DISPLAYED. I WAS ABLE TO DRIVE AGAIN ONCE THE VEHICLE WAS IN ALARM MODE AND THE ANTI LOCK BRAKING SYSTEM HAD DISABLED ITSELF. I AM AN EXPERIENCE DRIVER. I AM AFRAID THAT ANOTHER PERSON MAY HAVE PANICKED AND THE RESULT MAY HAVE BEEN MUCH DIFFERENT. THE ATTACHED IMAGES SHOWS THE ALARMS THAT WERE PRESENT AFTER THE INCIDENT, ABS ALARM, ESP ALARM, AND ANTI TRACTION LIGHT THE PROBLEM WAS ULTIMATELY FOUND TO BE A FAULTY WHEEL SPEED SENSOR ON THE DRIVER SIDE REAR TIRE. VERY DANGEROUS, I HAVE ALSO FOUND OTHER TESTIMONIALS ONLINE SINCE THIS INCIDENT
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence & remedy
Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.
Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Consequence & remedy
Consequence: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy: Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence & remedy
Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Mercedes Benz Sprinter 3500 Problems, Complaints & Recalls | Skip That Year