2014 Mercedes Benz Sprinter 2500

Ever since I bought the vehicle, I have had to take it in usually multiple times a year to the dealership. Because water randomly dumps into the vehicle on the passengers from the roof AC unit.! On one occasion going down the highway at night it dumped water on a newborn baby in a car seat causing us to pull off onto the side of the highway at night in an emergency fashion. It has been into the dealership countless times for the same problem and has supposedly been fixed every time. but it has never truly been fixed and it’s still a problem. I am currently being told to just keep bringing it in every time it happens or year. The water then started seeping through the cracks in the air conditioner filling up the interior dome lights. And now is seeping out between the headliner, staining everything. I have been told things like there was a hole without caulking, there wasn’t a screen on the filter, they forgot a gasket, it was the rainwater, it was condensation buildup. The gasket can’t stand the Arizona sun. But Whatever issues may have been fixed. It never solved the problem It continues to be on going. I will send a picture of the last invoice to show it’s real, but I have folders of them.

EVENT DATA RECORDER MISSING FROM SPRINTERS. I WAS INVOLVED IN A HIGH SPEED CRASH. I WON'T GO INTO DETAILS AT THIS TIME PENDING THE INVESTIGATIONS. BUT I LEARNED THAT THERE IS NO "EDR" EVENT DATA RECORDERS ON THE SPRINTERS. WHEN I LEARNED OF THESE AND WHAT THEY DO IN THE EVENT OF A CRASH I WAS DISAPPOINTED THAT MERCEDES ELECTED TO NOT INSTALL ONE ON THESE VEHICLES. FOR ME PERSONALLY IT WOULD HAVE BEEN VALUABLE INFORMATION TO KNOW WHAT WHEN ON IN THE SECONDS PRIOR TO THE CRASH. NOT SURE THIS WILL COME TO ANYTHING BUT I PERSONALLY BELIEVE THAT ALL VEHICLES SHOULD HAVE THESE ITEMS. THEY ASSIST HELPING BOTH THE PERSON INVOLVED IN THE CRASH BY LETTING THEM KNOW WHAT IF ANYTHING THEY DID TO AVOID THE CRASH AS WELL AS HELPING THE POLICE ESTABLISH WHAT HAPPENED IN THE CRASH.