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2014 Mercedes Benz Sprinter 2500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
22Owner complaints

Model-year median: 11

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
2
20128
201322
201414
2015
Compare all Sprinter 2500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Air Bags
8Engine
3Unknown Or Other
3Vehicle Speed Control
3Fuel/propulsion System
2
All reported categories
Service Brakes
2Electrical System
1Engine And Engine Cooling
1Power Train
1Structure
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

Engine And Engine Cooling complaints

1 reports
Clear category filter
85,711 miles · Nov 18, 2021
Engine And Engine Cooling

The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while her partner was driving at an unknown speed, a stop engine warning message illuminated on the instrument panel as oil leaked out of the engine. The engine had also begun to seize as her partner pulled the vehicle off to the side of the road. Due t…

Read full complaint

The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while her partner was driving at an unknown speed, a stop engine warning message illuminated on the instrument panel as oil leaked out of the engine. The engine had also begun to seize as her partner pulled the vehicle off to the side of the road. Due to the failure, the contact's partner had the vehicle towed to an independent mechanic who informed her partner that the chain tension was loose and that the engine needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V764000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that the VIN was not included in the recall. The contact had the engine replaced and the vehicle was repaired. The failure mileage was 85,711. Consumer also has a defective chain tensioner from the failed engine.

NHTSA ODI #11440904

Official recalls

1

14V764000 · Engine And Engine Cooling:engine:diesel

Dec 1, 2014

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence & remedy

Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.