2008 Mercedes Benz ML350

WE TOOK THE 2008 MERCEDES BENZ ML 350 IN TO A LOCAL MB DEALER FOR A SCHEDULE A SERVICE AND TRANSMISSION FLUSH AND ASKED THAT AN OIL LEAK ON THE FRONT DRIVER'S SIDE AXEL BE INSPECTED. WE WERE TOLD THAT THE VEHICLE NEEDED THE STEERING RACK INPUT SHAFT VALVE ASSEMBLY REPLACED. WE CALLED A LOCAL SHOP TO GET A SECOND QUOTE FOR THE WORK AND WERE TOLD THAT THEY WOULDN'T QUOTE US OR TOUCH IT BECAUSE OF A RECALL ON THE MODEL AND YEAR -- NHTSA CAMPAIGN ID# 08V682000. WE CALLED MB BACK, AND THEY TOLD US OUR VIN WASN'T INCLUDED IN THE RECALL, BUT WE COULD REQUEST TO HAVE A POST-WARRANTY COVERAGE OR PARTIAL COVERAGE DETERMINATION MADE. THIS IS STILL UP IN THE AIR, BUT I'M ANTICIPATING THEY DECLINE PARTIAL OR FULL POST-WARRANTY COVERAGE AND WOULD JUST LIKE TO KNOW MORE ABOUT HOW THIS VIN WAS EXCLUDED FROM THE AFFECTED POPULATION. *TR

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL TIRES, CONTACT 4X4, SIZE 255-50-R19, DOT HWLHNXXN3807, SERIAL E402336540223360. THE CONTACT STATED THE DRIVER NOTICED THE STEERING WHEEL WAS DIFFICULT TO TURN AND THERE WAS A LOUD NOISE IN THE FRONT END OF THE VEHICLE. THE DRIVER CONFIRMED THAT THE FRONT TIRE BLEW OUT. THE FAILURE AND THE CURRENT MILEAGE WAS 16,500.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE BRAKE LIGHT FAILED WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSIS AND LOCATED THE FAILURE AS THE TAIL LIGHT SOCKET GROUND WIRING CONNECTIONS AS FAULTY. THE DEALER REPLACED THE SOCKET WITH AND UPGRADED SOCKET KIT. IN ADDITION, THE CONTACT WAS EXPERIENCING TRANSMISSION FAILURES WHEN DOWNSHIFTING AT HIGHWAY SPEEDS AND ATTEMPTING TO UP SHIFT THE GEAR. THE DEALER ADVISED THAT THE TRANSMISSION FAILURE COULD BE CORRECTED BY INSTALLING UPDATED SOFTWARE. THE TRANSMISSION WAS REPAIRED. THE FAILURE MILEAGE WAS 53,630 AND THE CURRENT MILEAGE WAS 53,678. UPDATED 5/24/11 *CN

IT WAS 6:30 IN THE MORNING AND I WAS PULLING INTO MY GYM'S PARKING LOT. AS I ATTEMPTED TO BRAKE, THE CAR CONTINUED TO ACCELERATE. I KEPT PUMPING ON THE BRAKE ONLY TO HAVE THE CAR MAKE A GRINDING SOUND AS IT CONTINUED TO ACCELERATE (AS IF IT WERE RESISTING MY ATTEMPTS TO STOP IT). EVENTUALLY, AND THANKFULLY BEFORE IT HIT THE BUILDING, THE CAR STALLED TO A STOP. THE CAR ACTUALLY ASCENDED 3 WOODEN PORCH STEPS AND HIT INTO A WOODEN PORCH COLUMN BEFORE STOPPING. IT WAS A VERY EARLY SATURDAY MORNING. HAD I PULLED INTO THIS DRIVEWAY MID MORNING, ON THIS SATURDAY (A TIME WHEN THIS GYM IS ESPECIALLY ACTIVE), I COULD VERY WELL HAVE KILLED SOMEBODY. ON THE DAY OF THE INCIDENT, THE CAR WAS TOWED TO MERCEDES BENZ OF GREENWICH, CONNECTICUT. AT THE TIME, I WAS GIVEN A LOANER CAR TO DRIVE (AT NO EXPENSE TO ME). I HAVE BEEN TOLD THAT A CASE HAS BEEN ESTABLISHED TO INVESTIGATE THE INCIDENT. AFTER A WEEK'S TIME, I CONTACTED MERCEDES BENZ (800-367-6372 X6302 JUSTIN) IN AN EFFORT TO ASCERTAIN THE STATUS OF THIS INVESTIGATION. I COULD NOT GET A DIRECT ANSWER OF ANY KIND FROM THE GENTLEMAN THAT I SPOKE TO. MERCEDES BENZ'S LACK OF COMMUNICATION HAS BEEN VERY DISTURBING GIVEN THE SEVERITY OF THIS SITUATION. THIS IS A LEASED CAR WHICH I HAVE HAD FOR A LITTLE OVER 1 YEAR. WITHOUT ANY KIND OF EXPLANATION FROM MB AS TO WHY THIS HAPPENED, I DON'T THINK I WOULD STEP INTO THIS CAR IF AND WHEN IT WAS REPAIRED. I WOULD APPRECIATE ANY INTERVENTION YOUR DEPARTMENT IS PREPARED TO PUT FORTH ON MY BEHALF HERE THANK YOU. *TR

TL*THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL FEELS LOOSE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS FOR INSPECTION, BUT THEY HAVE BEEN UNABLE TO FIND ANY FAILURES. THE CONTACT BELIEVES THAT THE STEERING WHEEL IS MANEUVERING TOO EASILY AND IS CONCERNED THAT HE MAY LOSE CONTROL WHILE DRIVING. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 13,000.

MERCEDES BENZ ML 350 2008 WAS INVOLVED IN AN INCIDENT IN WHICH THE DRIVER PUT THE CAR INTO PARK TO RETRIEVE AN ITEM FROM THE BACK SEAT. DRIVER STEPPED OUT OF THE VEHICLE TO RETRIEVE AN ITEM FROM THE BACK SEAT OF VEHICLE. DRIVER OPENED THE BACK SEAT DOOR AND VEHICLE MOVED FORWARD APPROXIMATELY 31/2 FEET. DURING THE MOVEMENT OF THE VEHICLE DRIVERS FEET WERE RUN OVER BY VEHICLE AN PINNED UNDER LEFT BACK TIRE. 911 WAS CALLED POLICE & FIRE DEPARTMENT ASSISTED TO JACK UP CAR AND PULL DRIVER OUT FROM UNDER THE TIRE. PARAMEDICS ATTENDED AND DRIVER WAS TAKEN BY AMBULANCE TO HOSPITAL. DRIVER OBTAINED COMPRESSION INJURY WITH FOOT FRACTURE. DRIVER WILL BE CONTACTING MERCEDES BENZ TO NOTIFY OF INCIDENT REPORT AND INJURY. DRIVER WOULD LIKE COMPLAINT REGISTERED AS A SAFETY PRECAUTION TO AVOID SUCH FUTURE INCIDENCES RELATED TO ELECTRONIC SHIFTING COLUMN DEVICE INJURIES. *TR