2008 Mercedes Benz ML350

ATM AT BANK WAS NOT OPERATING AND WAS GOING INSIDE BANK, AT REGIONS BANK IN HENDERSONVILLE TN. WHEN CAR WAS SHIFTED FROM PARK INTO DRIVE THE CAR TOOK OFF AT A HIGH RATE OF SPEED, THAT COULD NOT BE STOPPED BY BRAKING. THE RESULT BEING,HITTING TWO CARS, WHEN TRYING TO GO BETWEEN THEM, THEN STILL COULDN'T STOP UNTIL NOSE DIVE IN ROCK LINED FOUR FOOT DITCH . *TR

WHILE PARKING MY CAR, GOING FROM REVERSE TO DRIVE TO STRAIGHTEN THE WHEELS, IT SUDDENLY, AUTOMATICALLY ACCELERATED AND HIT A PARKED CAR AND CRASHED INTO A TREE IN A YARD LOCATED ABOUT 12 YARDS OR SO AWAY, SIGNIFICANTLY DAMAGING THE FRONT OF THE CAR, SIDE OF THE CAR, AND CAUSING THE AIR BAGS TO BE RELEASED. THIS WAS AN UNINTENDED ACCELERATION BY THE VEHICLE THAT AUTOMATICALLY OCCURRED. I SUFFERED BRUISES IN THE FOREHEAD AND RIGHT HAND, AND LACERATION OF THE LEFT KNEE.

IT WAS 6:30 IN THE MORNING AND I WAS PULLING INTO MY GYM'S PARKING LOT. AS I ATTEMPTED TO BRAKE, THE CAR CONTINUED TO ACCELERATE. I KEPT PUMPING ON THE BRAKE ONLY TO HAVE THE CAR MAKE A GRINDING SOUND AS IT CONTINUED TO ACCELERATE (AS IF IT WERE RESISTING MY ATTEMPTS TO STOP IT). EVENTUALLY, AND THANKFULLY BEFORE IT HIT THE BUILDING, THE CAR STALLED TO A STOP. THE CAR ACTUALLY ASCENDED 3 WOODEN PORCH STEPS AND HIT INTO A WOODEN PORCH COLUMN BEFORE STOPPING. IT WAS A VERY EARLY SATURDAY MORNING. HAD I PULLED INTO THIS DRIVEWAY MID MORNING, ON THIS SATURDAY (A TIME WHEN THIS GYM IS ESPECIALLY ACTIVE), I COULD VERY WELL HAVE KILLED SOMEBODY. ON THE DAY OF THE INCIDENT, THE CAR WAS TOWED TO MERCEDES BENZ OF GREENWICH, CONNECTICUT. AT THE TIME, I WAS GIVEN A LOANER CAR TO DRIVE (AT NO EXPENSE TO ME). I HAVE BEEN TOLD THAT A CASE HAS BEEN ESTABLISHED TO INVESTIGATE THE INCIDENT. AFTER A WEEK'S TIME, I CONTACTED MERCEDES BENZ (800-367-6372 X6302 JUSTIN) IN AN EFFORT TO ASCERTAIN THE STATUS OF THIS INVESTIGATION. I COULD NOT GET A DIRECT ANSWER OF ANY KIND FROM THE GENTLEMAN THAT I SPOKE TO. MERCEDES BENZ'S LACK OF COMMUNICATION HAS BEEN VERY DISTURBING GIVEN THE SEVERITY OF THIS SITUATION. THIS IS A LEASED CAR WHICH I HAVE HAD FOR A LITTLE OVER 1 YEAR. WITHOUT ANY KIND OF EXPLANATION FROM MB AS TO WHY THIS HAPPENED, I DON'T THINK I WOULD STEP INTO THIS CAR IF AND WHEN IT WAS REPAIRED. I WOULD APPRECIATE ANY INTERVENTION YOUR DEPARTMENT IS PREPARED TO PUT FORTH ON MY BEHALF HERE THANK YOU. *TR