2004 Mercedes Benz ML350

THE DRIVER SEAT HEATER OVER-HEATED AND CAUSED A MINOR BURN WHEN I TOOK THE CAR TO THE DEALER. THE DEALER AGREED TO PAY FOR HALF THE COST OF REPLACEMENT BUT WOULD NOT GIVE THE DEFECTIVE PART BACK TO ME EVEN WHEN I SPECIFICALLY ASKED FOR IT. WHILE SEARCHING FOR MORE INFORMATION, I CAME ACROSS OTHER INCIDENTS WITH THIS CAR WITH THE EXACT SAME PROBLEM. *TR

A COMPLETE LOSS OF POWER STEERING FLUID CAUSED ME TO LOSE CONTROL OF MY SUV. I WAS UNAWARE OF ANY LOST OF POWER STEERING FLUID UNTIL I LOST CONTROL OF MY VEHICLE AND I LATER CHECK THE AREA WHERE I HAD PARKED THE NIGHT BEFORE. I PARKED MY VEHICLE UNTIL I REPLACED THE POWER STEERING FLUID. THIS IS NOT THE FIRST PROBLEM I HAVE HAD WITH THIS TYPE OF VEHICLE. I RECEIVED A SAFETY RECALL NOTICE ON THE OTHER ML320, 2001 THAT I GOT RID OF THREE YEARS AGO. *TR

SRS AND AIRBAG LIGHTS REMAIN ON. I WON'T BOTHER WITH THE DEALER BECAUSE I HAVE SEEN NUMEROUS COMPLAINTS ON VARIOUS BLOGS OF PEOPLE WITH THE SAME ISSUE WHO HAVE BEEN TOLD THAT THIS IS A $750 SENSOR THAT NEEDS TO BE REPLACED. MERCEDES SHOULD SEEK RECOURSE WITH THEIR SUPPLIERS AND STAND BEHIND THEIR "WORLD-CLASS GERMAN ENGINEERING" AND MAKE THEIR CUSTOMERS WHOLE. *TR

I HAVE A 2004 MERCEDES ML350 SUV AND I TURNED ON THE SEAT HEATER AND IT GOT SO HOT THAT I HAD TO TURN IT OFF. THE LEFT SIDE OF THE SEAT BURNED SO HOT THAT I HAD TO MOVE MY BODY AND WEIGHT TO MY RIGHT SIDE BECAUSE IT FELT LIKE YOU WERE SITTING ON COALS - EVEN THROUGH THE LEATHER INTERIOR. I DID NOT USE IT AGAIN BECAUSE THE WEATHER WAS NOT THAT COLD. THE NEXT PERSON TO USE IT WAS MY MOTHER. SHE WAS DRIVING MY CAR AND I WAS NEXT TO HER AND SHE TURNED ON HER SEAT HEATER AND AFTER A FEW MINUTES SHE SCREAMED BECAUSE THE HEAT OF THE SEAT HEATER WAS SO PIERCING. I TURNED OFF THE HEATER IMMEDIATELY AND SHE LOOKED AND SAW SMOKE AND SMELLED SMOKE AS WELL. THIS IS A HUGE HAZARD THAT I HAVE HEARD OTHER ML'S HAVE HAD AS WELL AND THE MANUFACTURER OF THE SEAT HEATER SHOULD BE HELD ACCOUNTABLE, AS SHOULD MERCEDES!!! SHE SWERVED OFF THE ROAD AND ALMOST HIT A CAR BECAUSE OF THE INTENSITY OF HEAT. *TR

WHILE DRIVING A MERCEDES ML350 ON THE ROAD, THE ENGINE TURNED OFF. I COASTED TO A STOP ON THE SHOULDER OF THE ROAD. WHEN I TRIED TO RESTART, THE STARTER CRANKED BUT THE ENGINE WOULD NOT START. WHEN I TRIED AGAIN AN HOUR LATER, THE ENGINE STARTED NORMALLY. THIS HAPPENED AGAIN, LATER IN THE DAY. IF I HAD BEEN ON A FREEWAY, IT WOULD HAVE BEEN QUITE DANGEROUS. I TOOK THE CAR TO A MERCEDES MECHANIC WHO IMMEDIATELY KNEW WHAT WAS WRONG AND HE REPLACED THE CRANKSHAFT POSITION SENSOR. HE SAID THAT THIS FREQUENTLY HAPPENS WITH THE ML350. *TR

2004 ML 350 HAD SRS AND AIRBAG LIGHTS APPEAR ON DASH THAT DID NOT GO OUT DURING VEHICLE OPERATION. OWNER'S MANUAL STATED THIS COULD RESULT IN NO AIRBAG DEPLOYMENT DURING AN ACCIDENT, OR UNEXPECTED DEPLOYMENT OF AIRBAGS. I WENT TO THE DEALERSHIP AND WAS TOLD A SEAT RECOGNITION SENSOR WAS REQUIRED FOR $752. THIS IS A MAJOR SAFETY ISSUE AND IS A FAILURE OF A COMPONENT THAT SHOULD NOT FAIL, AND PLACE VEHICLE OCCUPANTS AT RISK, AFTER ONLY 3 1/2 YEARS OF OPERATION. MANUFACTURER SHOULD BE REQUIRED TO RECALL THESE VEHICLES AND TEST AND REPLACE THE SENSORS/MODULES OR RELATED PARTS. *TR

A WOMAN RAN A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF MY 2004 MERCEDES BENZ ML 350. AFTER THE IMPACT THERE WAS SMOKE COMING FROM UNDER THE HOOD. A DRIVER COMING FROM THE OPPOSITE DIRECTION YELLED OUT THAT MY CAR WAS ON FIRE. WHEN I GOT OUT OF THE CAR, I SAW A BIG PUDDLE UNDER THE CAR AND IT IGNITED. WITHIN A FEW MINUTES THE CAR WAS COMPLETELY ENGULFED IN FLAMES. WHEN THE POLICE ARRIVED THEY DETERMINED FROM THE AMOUNT OF FRONT END DAMAGE TO THE OTHER CAR THAT THE DRIVER WAS NOT SPEEDING AND THAT THE IMPACT DIDN'T SEEM TO BE SUFFICIENT TO CAUSE MY CAR TO CATCH FIRE.

THANK YOU FOR YOUR RESPONSES BUT WE ARE VERY DISAPPOINTED AND VERY FRUSTRATED WITH YOUR RESPONSE. DURING THESE 2 YEAR THINGS HAVE GONE WRONG. WE DID CONTACT MERCEDES-BENZ HEADQUARTERS..MARKET TOO MANY TIMES AND EXPLAIN ABOUT US CAR. BUT THEY ARE IGNORE NOW WE ARE IN THE PROCESS OF LAUNCHING A LAWSUIT TO REPLACE MY 04 ML 350 ON THE BASIS OF SAFETY. THE ENGINE FAILED 18 TIMES ON THE ROAD (IN ADDITION TO ALL KINDS OF OTHER PROBLEMS). WE ARE IN CALIFORNIA USA--2004 MERCEDES BENZ ML350 - LIST PROBLEMS AND MUCH TIME SPENT IN THE SERVICE DEPARTMENT-- 2004 MERCEDES BENZ ML350 IS THE WORST AUTOMOBILE I HAVE EVER PURCHASED. IT HAS SPENT HALF OF ITS LIFE IN THE SERVICE DEPARTMENT. HERE IS A OF MY PROBLEMS WITHIN THE PAST 28 MONTHS: 1.THE ENGINE OF CAR SHAKES AND MAKES NOISE 2. THE ENGINE LIGHT IS TURNS ON AND AFTER THAT IS SHUT DOWN. AGAIN THE CAR IS AUTOMATIC. IT TURNS OFF 3.THE BRAKE WARNING LIGHT TURNS ON AND OF INTERMITTENTLY- WITH OUT REASON 4.DIAGNOSE HAVE PROBLEM 5.ETS FAILED 6.BRAKE PADS, FRONT, INCLUDE FRONT ROTORS REPLACED 7.STALLED TWICE 8.PASSENGER SIDE WINDOW FAILED 9.CLICKING NOISE UNDER THE VEHICLE 10.GPS NOT WORKING 11.CLICKING NOISE UNDER THE VEHICLE (SECOND TIME) 12.BRAKE PADS, FRONT & REAR, INCLUDE FRONT & REAR ROTORS (SECOND TIME IN LESS THAN 8K MILES) 13.REAR WIPER WASHER CONTAINER LEAKING 14.NAVIGATION SYSTEM LCD SCREEN FLICKERING 15.BAD BATTERY ALL OF THESE ABOVE MAKE US TERRIBLE- THE CAR BRING AT HOME ONLY 27 MONTH BUT HAVE TO STAY IN THE SHOP FOR 18X TIMES WE DID CONTACT A MB MARKET FOR REQUEST ABOUT THE RECALL AND REPLACE FOR US BUT THEY DENIED IT. NOW I HAVE GO TO LOOKING SOMEBODY HELP. *NM