WENT TO START MY CAR SEAT BELT BLEW UP ,SMOKE COMING OUT NOW WILL NOT WORK WILL NOT RETRACT .HOW CAN MERCEDES MAKE SUCH A DANGEROUS PRODUCT AND NOT BE BE SUED FOR SUCH A CRAPPY DANGEROUS PRODUCT.THIS NOT A ISOLATED OR FREAK OCCURANCE HAVE READ NUMEROUS SIMILAR ON LINE.
1998 Mercedes Benz ML320
Owner reports · Recalls · Investigations
More warning signs than most ML320 years
Owner complaints for the 1998 Mercedes Benz ML320 are substantially higher than the model-year median of 28.
About this comparison →How this year compares
Owner complaints by model year
Compare all ML320 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
43 reports with mileage · 90 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine And Engine Cooling. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Seat Belts complaints
8 reportsFAILURE OF FRONT DRIVER'S SEATBELT ASSEMBLY; A GUNSHOT TYPE NOISE AND SMOKE OCCURRED COMING OUT OF THE SEATBELT RETRACTOR AREA; SEATBELT RETRACTOR BROKE CAUSING THE SEATBELT TO KEEP RETRACTING TIGHTENING ON PERSON AND THE RELEASE ON THE SEATBELT WOULD NOT RELEASE CAUSING INJURY; THE EVENT OCCURRED WITHIN ONE MINUTE OF TURNING ON…
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FAILURE OF FRONT DRIVER'S SEATBELT ASSEMBLY; A GUNSHOT TYPE NOISE AND SMOKE OCCURRED COMING OUT OF THE SEATBELT RETRACTOR AREA; SEATBELT RETRACTOR BROKE CAUSING THE SEATBELT TO KEEP RETRACTING TIGHTENING ON PERSON AND THE RELEASE ON THE SEATBELT WOULD NOT RELEASE CAUSING INJURY; THE EVENT OCCURRED WITHIN ONE MINUTE OF TURNING ON CAR IN PARKED POSITION AND AS SOON AS SEATBELT WAS PUT IN THE BUCKLE. *TR
I PUT MY SEAT BELT (S/B) ON AND STARTED THE IGNITION. A LOUD BANG, I WAS JERKED BACK INTO MY SEAT BY THE S/B AND WAS TRAPPED. WHITE SMOKE ESCAPED WHERE THE S/B COMES OUT OF THE FRAME. THE SRS LIGHT WAS ILLUMINATED. I TURNED THE CAR OFF, UNBUCKLED THE S/B, WHICH DIDN'T RETRACT BACK INTO THE FEED, GOT OUT OF THE CAR AND WAITED F…
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I PUT MY SEAT BELT (S/B) ON AND STARTED THE IGNITION. A LOUD BANG, I WAS JERKED BACK INTO MY SEAT BY THE S/B AND WAS TRAPPED. WHITE SMOKE ESCAPED WHERE THE S/B COMES OUT OF THE FRAME. THE SRS LIGHT WAS ILLUMINATED. I TURNED THE CAR OFF, UNBUCKLED THE S/B, WHICH DIDN'T RETRACT BACK INTO THE FEED, GOT OUT OF THE CAR AND WAITED FOR THE SMOKE TO DISSIPATE. I GOT BACK INTO THE CAR, PUT MY S/B ON, WHICH WAS STUCK AND WOULD NOT ADJUST. I CALLED MB DEALERSHIP TO REPORT INCID AND MAKE APT FOR CAR TO BE CHKD. 8-30-07 I BROUGHT CAR INTO MB OF RENO, NV. MB SAID NEED TO ORDER PARTS, BRING BACK ONCE PARTS IN. THE OTHER SERVICE ADVISOR SAID THAT THE SAME THING HAPPENED TO ANOTHER CUST RECENTLY, BUT NEVER HEARD OF ANOTHER OCCURRENCE. I ASKED MY SERVICE ADVISOR, JOSEPH CASTLEBERRY, TO INVEST PROBLEM, LET ME KNOW. HE WOULD GET BACK TO ME. I PICKED UP THE CAR AFTER REPAIRS, JOE DIDN'T KNOW WHY MALFUNCTION OCCURRED, BUT COST WAS $1079.82. I TOLD HIM THIS IS A SAFETY ISSUE AND I WANTED THIS INVESTIGATED. HE SAID IT WAS A FLUKE INCIDENT, AND I STRESSED, I WANTED ANSWERS. MB OF RENO INV COPY READS AS ?INSPECT FOR COMPLAINT, FOUND THE DRIVERS ETR HAS GONE OFF WITHOUT CAUSE. PREPARE AND PERFORM DTC QUICK TEST, FOUND ONLY CODE FOR DRIVERS ETR, CHECK MB HIST OF COMPLAINT, AS PER HIST REC THEY REPLACED BOTH THE SRS CONTROL MODULES AND THE ETR, RECOMMEND THAT BOTH THE SRS CONTROL UNIT AND THE ETR BE REPLACED AS PER TAC HISTORY OF COMPLAINT, R&R LEFT SIDE B PILLAR PANELING, REPLACED DRIVERS S/B, R&R SENSOR CONSOLE, REPLACED SRS CONTROL UNIT, CHECK ELECTRICAL WIRES FOR SHORTS, WIRING IS OK AND INTACT, PERFORMED VERSION CODING OF SRS CONTROL UNIT, CLEARED ALL CODES AND RETEST, RETEST OK?. ON 9-17-07 BEN FROM MB OF NA SAID THEY COULDN'T DO ANYTHING TO INVESTIGATE THE ISSUE BECAUSE THE CAR WAS REPAIRED, AN INVESTIGATION SHOULD HAVE BEEN DONE BEFORE THE CAR WAS REPAIRED. COPY OF THE INVOICE AVAIL UPON REQ. VEH: 98 MER ML320 MIL:97508 *TR
VEHICLE WAS AT A GAS STATION AND DRIVER GOT INSIDE OF THE VEHICLE AND DRIVER 'S SIDE SEAT BELT EXPLODED. THE SEAT BELT WAS STUCK IN A UPRIGHT POSITION AND WOULD NOT MOVE. ALSO, SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. THEN, CONSUMER CALLED THE DEALER FOR AN APPOINTMEN…
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VEHICLE WAS AT A GAS STATION AND DRIVER GOT INSIDE OF THE VEHICLE AND DRIVER 'S SIDE SEAT BELT EXPLODED. THE SEAT BELT WAS STUCK IN A UPRIGHT POSITION AND WOULD NOT MOVE. ALSO, SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. THEN, CONSUMER CALLED THE DEALER FOR AN APPOINTMENT. *AK
AFTER BUCKLING THE SEAT BELT, THE SHOULDER HARNESS ON THE DRIVERS SIDE EXPLODED. THE HARNESS YANJED ME BACK AGAINST THE SEAT BURNING MY SHOULDER AND THE CAR FILLED WITH SMOKE. THE CAR IS A 1998 MERCEDES BENZ ML320. IF I HAD BEEN ON THE ROAD WHEN THIS HAPPENED, IT WOULD HAVE CAUSED AN ACCIDENT. ARE THERE ANY OTHER REPORTS OF THIS…
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AFTER BUCKLING THE SEAT BELT, THE SHOULDER HARNESS ON THE DRIVERS SIDE EXPLODED. THE HARNESS YANJED ME BACK AGAINST THE SEAT BURNING MY SHOULDER AND THE CAR FILLED WITH SMOKE. THE CAR IS A 1998 MERCEDES BENZ ML320. IF I HAD BEEN ON THE ROAD WHEN THIS HAPPENED, IT WOULD HAVE CAUSED AN ACCIDENT. ARE THERE ANY OTHER REPORTS OF THIS HAPPENING?*AK
THE SEATBELT RANDOMLY EXPLODED AND THE DEALERSHIP WAS NOT ABLE TO FIGURE OUT WHY.*AK
THE AIR BAG AND SAFETY RESRAINT SYSTEM DID NOT OPERATE DURING MY ACCIDENT. SEVERAL MONTHS AFTER MY ACCIDENT I RECIEVED A RECALL ON MY SEAT BELTS. THE COMPANY THAT REPAIRED MY VEHICLE TOLD ME THE AIR BAG HAD NOT BEEN CONNECTED. NO WARNINGS WERE GIVEN UNTIL AFTER THE ACCIDENT THAT THERE WAS A PROBLEM WITH THE AIR BAG SYSTEM.*AK
KEY LOCK PROBLEMS, WOULD NOT START DUE TO KEY PROBLEMS, WOULD NOT START BECAUSE OF FUEL PUMP FAILURES, WOULD NOT START DUE TO GAS TANK PROBLEMS, DOOR LOCK ASSEMBLIES MOVE UP AND DOWN BY THEMSELVES, LATCH ON HATCH DOOR RATTLED, REAR SEAT BELTS RATTLE, OIL OUT LIGHT CAME ON AT RANDOM TIMES, ENGINE CHECK LIGHT ON, LAST THE FLY-BY …
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KEY LOCK PROBLEMS, WOULD NOT START DUE TO KEY PROBLEMS, WOULD NOT START BECAUSE OF FUEL PUMP FAILURES, WOULD NOT START DUE TO GAS TANK PROBLEMS, DOOR LOCK ASSEMBLIES MOVE UP AND DOWN BY THEMSELVES, LATCH ON HATCH DOOR RATTLED, REAR SEAT BELTS RATTLE, OIL OUT LIGHT CAME ON AT RANDOM TIMES, ENGINE CHECK LIGHT ON, LAST THE FLY-BY WIRE GAS PEDAL WENT TO THE FLOOR WITH SUDDEN ACCELERATION CAUSING AN ACCIDENT OF THE VEHICLE WITH $14,000 DAMAGE. *AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE03058 · Engine Crankshaft Pulley Failure
Opened Dec 17, 2003 · Closed Apr 22, 2004
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
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