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2004 Mercedes Benz E320

Owner reports · Recalls · Investigations

More warning signs than most E320 years

Owner complaints for the 2004 Mercedes Benz E320 are substantially higher than the model-year median of 42.5.

About this comparison →

When problems were reported

Mileage at the reported incident

168 reports with mileage · 35 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports1 fire reports4 injury reports

What owners actually said

203 reports
89,100 miles · Mar 22, 2012
Fuel System, Gasoline

NHTSA ACTION NUMBER: PE12001 BEGAN SMELLING FUEL COMING FROM REAR DRIVER'S SIDE AREA (UNDER REAR SEAT) ONCE FUEL TANK WAS FULLY FILLED UP. THE SMELL WOULD PERSIST UNTIL A LITTLE ABOVE 3/4'S OF THE TANK REMAINING. ABOUT TWO MONTHS LATER, WHEN TRYING TO FILL TANK UP ALL THE WAY, GAS PUMP WOULD CLICK OFF BEFORE FILLING UP (WITH …

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NHTSA ACTION NUMBER: PE12001 BEGAN SMELLING FUEL COMING FROM REAR DRIVER'S SIDE AREA (UNDER REAR SEAT) ONCE FUEL TANK WAS FULLY FILLED UP. THE SMELL WOULD PERSIST UNTIL A LITTLE ABOVE 3/4'S OF THE TANK REMAINING. ABOUT TWO MONTHS LATER, WHEN TRYING TO FILL TANK UP ALL THE WAY, GAS PUMP WOULD CLICK OFF BEFORE FILLING UP (WITH ABOUT 2 OR 3 GALLONS STILL EMPTY IN THE TANK). BEGINNING OF MARCH, THE CHECK FUEL CAP WARNING WOULD COME ON IN THE INSTRUMENT CLUSTER. FUEL CAP WAS REPLACED AND STILL SAME ERROR SHOWS. *TR

NHTSA ODI #10452702

57,000 miles · Mar 12, 2012
Service Brakes, Hydraulic

BRAKES FAILED AT 70 MPH. "BRAKES WARNING" SBC FAILED. PULL OVER VEHICLE. *TR

NHTSA ODI #10451149

81,000 miles · Feb 6, 2012
Service Brakes, Hydraulic

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST TO A STOP. THE CONTACT STATED THAT THE REDUCED BRAKING AFFECT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER:…

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TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST TO A STOP. THE CONTACT STATED THAT THE REDUCED BRAKING AFFECT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V133000 (SERVICE BRAKES, HYDRAULIC), BUT WAS TOLD BY THE DEALER THAT THE WARRANTY HAD EXPIRED AND THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS DIAGNOSED AND THE FAILURE WAS LOCATED AT THE SENSOTRONIC BRAKE PUMP HAVING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 81,000.

NHTSA ODI #10446861

106,000 miles · Feb 1, 2012
Service Brakes, Hydraulic

I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH WHEN A WARNING MESSAGE FLASHED ACROSS MY INSTRUMENT PANEL TO STOP MY VEHICLE IMMEDIATELY. AT THE SAME TIME THE TRAFFIC IN FRONT OF ME SLOWED ALMOST TO A COMPLETE STOP. I TRIED TO ENGAGE MY BRAKES, BUT THEY FAILED AND I HAD TO SWERVE INTO THE NEXT LANE TO AVOID REAR ENDING AN…

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I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH WHEN A WARNING MESSAGE FLASHED ACROSS MY INSTRUMENT PANEL TO STOP MY VEHICLE IMMEDIATELY. AT THE SAME TIME THE TRAFFIC IN FRONT OF ME SLOWED ALMOST TO A COMPLETE STOP. I TRIED TO ENGAGE MY BRAKES, BUT THEY FAILED AND I HAD TO SWERVE INTO THE NEXT LANE TO AVOID REAR ENDING AN SUV. I WAS ABLE TO WORK MY WAY OVER TO THE SHOULDER AND COAST TO A STOP. I WAS TOLD BY THE MERCEDES BENZ DEALER THAT THERE ARE NO RECALLS ON MY VEHICLE, BUT THERE IS AN EXTENDED WARRANTY ON A SPECIFIC BRAKE PART. IF THE DEALER DETERMINES THAT THIS PARTICULAR BRAKE PART IS TO BLAME FOR THE FAILURE, MERCEDES WILL COVER THE COST OF THE REPAIR. I DID SOME RESEARCH AND FOUND A RECALL NOTICE ON THE NHTSA WEBSITE (NHTSA RECALL # 04V-296) THAT APPEARS TO INCLUDE MY VEHICLE. I DO NOT UNDERSTAND WHY A DEFECT, THIS SERIOUS, WOULD NOT WARRANT A RECALL THAT OWNERS SHOULD BE AWARE OF. THE OUTCOME OF THIS BRAKE FAILURE COULD HAVE BEEN VERY TRAGIC. *TR

NHTSA ODI #10446099

107,830 miles · Dec 13, 2011
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE FUEL PUMP WAS REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SEAL RING ON THE FUEL PUMP WAS REPLACED. THE F…

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TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE FUEL PUMP WAS REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SEAL RING ON THE FUEL PUMP WAS REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS AGAIN TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE CONTACT WAS ALSO INFORMED THAT THE ENTIRE FUEL TANK MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,830.

NHTSA ODI #10439711

104,000 miles · Dec 3, 2011
Engine And Engine Cooling

2004 E320 4MATIC WAGON. ENGINE STALLED WHILE MERGING TO I-65 SB. VEHICLE WAS 7QT LOW ON OIL. VEHICLE WAS NOT EQUIPPED WITH A MANUAL DIPSTICK TO CHECK OIL. VEHICLE IS EQUIPPED WITH FLEXIBLE SERVICE SYSTEM THAT MONITORS OIL LEVEL, CONDUCTIVITY, TEMP, PRESSURE. OWNERS MANUAL SHOWS THAT IF ANY PARAMETERS ARE OUTSIDE NORMAL, OR IN T…

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2004 E320 4MATIC WAGON. ENGINE STALLED WHILE MERGING TO I-65 SB. VEHICLE WAS 7QT LOW ON OIL. VEHICLE WAS NOT EQUIPPED WITH A MANUAL DIPSTICK TO CHECK OIL. VEHICLE IS EQUIPPED WITH FLEXIBLE SERVICE SYSTEM THAT MONITORS OIL LEVEL, CONDUCTIVITY, TEMP, PRESSURE. OWNERS MANUAL SHOWS THAT IF ANY PARAMETERS ARE OUTSIDE NORMAL, OR IN THE CASE OF SENSOR/SYSTEM FAILURE, A RED WARNING WOULD APPEAR ON INSTRUMENT CLUSTER TO INSTRUCT THE DRIVER TO STOP THE VEHICLE AND TURN OFF THE ENGINE. NO WARNING WAS DISPLAYED. DEALERSHIP STATES INSTRUMENT CLUSTER FAILED TO COMMUNICATE WITH CENTRAL COMPUTER DUE TO A SOFTWARE ISSUE. ENGINE MUST BE REPLACED. REQUESTED MERCEDES BENZ TO REPLACE ENGINE AND ASSIGN ENGINEERING TEAM TO ADDRESS ISSUE AND ISSUE A SERVICE CAMPAIGN TO PREVENT FAILURE FROM HAPPENING TO OTHERS. MERCEDES BENZ STATED THAT THEY WILL PROVIDE NO ASSISTANCE. I AM CONCERNED THAT THIS ISSUE COULD ALSO FAIL TO PROVIDE OTHER IMPORTANT INFORMATION (BRAKE SYSTEM, AIRBAGS, ENGINE COOLING PARAMETERS) AS WELL. AS AN ENGINEER, IN MY OPINION, THIS IS CLEARLY A DESIGN FLAW THAT NEEDS TO BE ADDRESSED AND SHOULD HAVE BEEN EVALUATED BY A FAILURE MODE EFFECTS ANALYSIS PRIOR TO DECIDING TO REMOVE THE MANUAL DIPSTICK. IF INSTRUMENT CLUSTER COULD NOT COMMUNICATE WITH CENTRAL COMPUTER, IT SHOULD DISPLAY A WARNING TO STOP THE VEHICLE. *TR

NHTSA ODI #10438200

Mileage unknown · Sep 12, 2011
Latches/locks/linkagesStructure

THE INSIDE DOOR LOCK STEMS KEEP BREAKING OFF. I HAVE REPLACED THEM WITH NON MERCEDES PARTS. THE ONES I PURCHASED DON'T FIT VERY WELL BUT THE ONES FROM MERCEDES DON'T HOLD UP. THEY KEEP BREAKING. *TR

NHTSA ODI #10424763

85,000 miles · Aug 29, 2011
Visibility

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. WHILE DRIVING APPROXIMATELY 50 MPH IN SEVERE RAINY CONDITIONS, THE WINDSHIELD WIPERS FAILED TO OPERATE UPON ENGAGING. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH EXTREMELY POOR VISIBILITY. WHEN THE DESTINATION WAS REACHED, THE CONTACT REALIZED THE WINDSHIELD WIPER SWITCH WAS FAUL…

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TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. WHILE DRIVING APPROXIMATELY 50 MPH IN SEVERE RAINY CONDITIONS, THE WINDSHIELD WIPERS FAILED TO OPERATE UPON ENGAGING. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH EXTREMELY POOR VISIBILITY. WHEN THE DESTINATION WAS REACHED, THE CONTACT REALIZED THE WINDSHIELD WIPER SWITCH WAS FAULTY AND HE REMOVED IT FROM THE VEHICLE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ODI #10422357

45,000 miles · Aug 2, 2011
Fuel System, Gasoline

A STRONG ODOR OF GASOLINE EMANATES FROM CAR AFTER FILLING IT UP WITH GASOLINE. HAD A MECHANIC TROUBLE SHOOT AND IT WAS DETERMINED TO BE A LEAK IN THE FUEL SENSOR WHICH WAS CAUSING GASOLINE TO PUDDLE ON TOP OF FUEL TANK UNDERNEATH THE BACK SEAT OF THE AUTOMOBILE. *KB

NHTSA ODI #10416768

81,400 miles · Jul 23, 2011
Fuel System, Gasoline

2004 E320 MERCEDES FUEL SMELL POSSIBLY DUE TO A RECALL ISSUE OF THE FUEL SENDER RECALL AND/OR FUEL FILLER RECALL . I JUST PURCHASED THE CAR A COUPLE OF MONTHS AGO AND NOTICED THIS SMELL YESTERDAY WHEN I FILLED UP MY GAS TANK. I DID SOME RESEARCH AND NOTICED THAT THERE WAS AN EMISSIONS RECALL FROM MERCEDES ABOUT THESE ISSUES. I …

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2004 E320 MERCEDES FUEL SMELL POSSIBLY DUE TO A RECALL ISSUE OF THE FUEL SENDER RECALL AND/OR FUEL FILLER RECALL . I JUST PURCHASED THE CAR A COUPLE OF MONTHS AGO AND NOTICED THIS SMELL YESTERDAY WHEN I FILLED UP MY GAS TANK. I DID SOME RESEARCH AND NOTICED THAT THERE WAS AN EMISSIONS RECALL FROM MERCEDES ABOUT THESE ISSUES. I AM SCARED THAT THE RECALL PART IS LEAKING FUEL AND WILL BLOW UP KILLING MY FAMILY AND I. *TR

NHTSA ODI #10414860

Official recalls

2

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un