NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
36 reportsClear category filterMileage unknown · Sep 5, 2024
Electrical System
Battery drains after being parked overnight, 58,000 miles, dealer maintained since new. Driven by a little old lady until I bought it. Took it to the dealer and they replaced one of the seat modules. Soon afterward, the problem recurred. Took it back to the dealer and they said it was a defective fuse box and replaced it for…
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Battery drains after being parked overnight, 58,000 miles, dealer maintained since new. Driven by a little old lady until I bought it. Took it to the dealer and they replaced one of the seat modules. Soon afterward, the problem recurred. Took it back to the dealer and they said it was a defective fuse box and replaced it for $650. Went to pick up the car and the battery was dead again. After some complaining, they refunded the bill. They looked at it again and said the problem was somewhere in the dashboard and it would cost $2300 just to take it apart and look for a bad module. They offered $2300 trade in toward a new or CPO car, and said my car would be sent to the crusher. I took the car back and installed a remote operated battery cutoff, and have been driving it ever since. Other than disturbing the engine computer, it's been running well for three years and 20,000 miles. Lovely car otherwise.
NHTSA ODI #11612725
Mileage unknown · Oct 14, 2023
Electrical SystemExterior Lighting
While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.
NHTSA ODI #11549902
114,000 miles · Apr 3, 2020
Electrical SystemSeats
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY WAS DRAINED AFTER THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE SEAT MODULE WAS DEFECTIVE WHICH CAUSED THE B…
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TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY WAS DRAINED AFTER THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE SEAT MODULE WAS DEFECTIVE WHICH CAUSED THE BATTERY TO DRAIN. THE MODULE WAS UNPLUGGED TO PREVENT THE BATTERY FROM BEING DRAINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
NHTSA ODI #11320137
Mileage unknown · Aug 7, 2017
Electrical System
BATTERY DRAINING
NHTSA ODI #11013539
125,000 miles · Aug 7, 2015
Electrical SystemElectronic Stability Control (esc)Service Brakes
WAS DRIVING ON HIGHWAY WHEN ESP, BAS AND ABS LIGHTS SHOW UP, AND SPEEDOMETER DISPLAY STOPS WORKING - SPEED READING GOES TO ZERO, THOUGH THERE IS NO REDUCTION IN SPEED. GET TO DESTINATION. ON RETURN IT HAPPENS AGAIN. THIS TIME I GO TO REST AREA, STOP THE CAR, REMOVE THE KEY AND RESTART. THE CAR REFUSES TO MOVE OUT OF PARK. CALL R…
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WAS DRIVING ON HIGHWAY WHEN ESP, BAS AND ABS LIGHTS SHOW UP, AND SPEEDOMETER DISPLAY STOPS WORKING - SPEED READING GOES TO ZERO, THOUGH THERE IS NO REDUCTION IN SPEED. GET TO DESTINATION. ON RETURN IT HAPPENS AGAIN. THIS TIME I GO TO REST AREA, STOP THE CAR, REMOVE THE KEY AND RESTART. THE CAR REFUSES TO MOVE OUT OF PARK. CALL ROADSIDE ASSISTANCE AND GET INSTRUCTION TO OVERRIDE PARK, DRIVE HOME WITH FLASHERS ON - VERY ROUGH RIDE QUALITY. TOW TO DEALER NEXT DAY, THEY ARE NOT SURE IF NEW PART WILL FIX IT, EVEN IF $1850 PART IS REPLACED. LOTS OF ELECTRICAL PROBLEMS OVER THE YEARS. TURN LIGHTS GO OUT ROUTINELY. CHANGED CD CHANGER. SEAT DRAINS BATTERY,HAD TO DISCONNECT IT. POOR ELECTRICAL SENSORS ALL AROUND. NOW IT ALSO HAS RUST DAMAGE, ALL OF A SUDDEN, AT THE BOTTOM OF DOORS.
NHTSA ODI #10747123
123,384 miles · Apr 8, 2015
Electrical System
TL*THE CONTACT OWNS A 2002 MERCEDES C320. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT MENTIONED THAT AFTER AN HOUR, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 123,384.
NHTSA ODI #10704418
68,000 miles · Jul 18, 2013
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
THERE HAVE BEEN TWO WARNING LIGHTS FOR REAR LIGHTS AND AFTER DRIVING FOR 4 HOURS, A WARNING CAME ON FOR ELECTRICAL STABILITY AND MY CAR QUIT WORKING COMPLETELY. THERE WAS A BURNING SMELL AND I HAD TO RESTART IT. I AM VERY CONCERNED ABOUT THIS. *TR
NHTSA ODI #10525598
89,000 miles · Mar 22, 2013
Electrical SystemSeats
TL* THE CONTACT OWNS A 2002 MERCEDES C320. THE CONTACT STATED HE HAD TO REPLACE THE BATTERY IN THE VEHICLE SEVERAL TIMES. THE DEALER STATED THE SEAT CONTROLS FOR THE PASSENGER SEAT DRAINED THE BATTERY AND THE SEAT CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE 90,904. *TR
NHTSA ODI #10504114
50,000 miles · Jul 17, 2012
Electrical SystemSeats
I CAME OUT AND MY BATTERY WAS DEAD WITHOUT WARNING. I TOOK THE VEHICLE TO DOWNTOWN LA MOTORS(MERCEDES BENZ) DEALER, WHERE THEY EXPLAINED THAT THE SEAT CONTROL MODULES WERE STAYING ON AND CAUSING THE BATTERY TO DRAIN. I SUBSEQUENTLY HAD TO UNHOOK THE SEAT CONTROLS AND NOW I AM UNABLE TO MOVE MY SEATS OR STEERING WHEEL. THEY ESTIM…
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I CAME OUT AND MY BATTERY WAS DEAD WITHOUT WARNING. I TOOK THE VEHICLE TO DOWNTOWN LA MOTORS(MERCEDES BENZ) DEALER, WHERE THEY EXPLAINED THAT THE SEAT CONTROL MODULES WERE STAYING ON AND CAUSING THE BATTERY TO DRAIN. I SUBSEQUENTLY HAD TO UNHOOK THE SEAT CONTROLS AND NOW I AM UNABLE TO MOVE MY SEATS OR STEERING WHEEL. THEY ESTIMATED THAT THE REPAIR WOULD COST AROUND 1500. NUMEROUS CUSTOMERS HAVE THE SAME ISSUE ON THE SAME VEHICLE, IT IS OBVIOUS THAT THIS IS A MANUFACTURER DEFECT AND NOT THE FAULT OF MERCEDES BENZ CONSUMERS. *TR
NHTSA ODI #10466021
40,000 miles · Apr 28, 2012
Electrical System
ON 1/14/2012 CAR WONT START BATTERY DEAD, CALL AAA TOW TRUCK. JUMP BATTERY OK USED CARED NEXT DAY AND ON FAUL COME UP ON MY CARS TROULBE SCREEN TO INDICATED THAT I HAD ANY OTHER TROUBLE IN ANY SYSTEM IT THE CAR, WE WHEN TO FL ON THE ON THE 16 OF JANUARY CAR WAS HOME (IN NY) SON WAS GOING TO TAKE OF HOUSE AND START CAR ONCE A…
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ON 1/14/2012 CAR WONT START BATTERY DEAD, CALL AAA TOW TRUCK. JUMP BATTERY OK USED CARED NEXT DAY AND ON FAUL COME UP ON MY CARS TROULBE SCREEN TO INDICATED THAT I HAD ANY OTHER TROUBLE IN ANY SYSTEM IT THE CAR, WE WHEN TO FL ON THE ON THE 16 OF JANUARY CAR WAS HOME (IN NY) SON WAS GOING TO TAKE OF HOUSE AND START CAR ONCE A WEEK. RECEIVED PHONE CALL FROM MY SON ON 1/17/2012 CAR WONT START,BATTERY DEAD, AND KEY WONT TURN. ON 4/21/2012 COME HOME FROM FL FROUND DEAD CAR AND TRANSMISTION LEAKING.CALLED MERCEDES BENZ FOR A TOE TO THE SHOP.THIS IS THR THIRED BATTERY SINCE A HAVE THIS CAR.BATTERY WAS UNDER WARRANTY.IT WAS CHANEG LEST THEN A YEAR AGO. M/B SHOP INFORMED ME BATTERY WAS DEAD. CAUSE MY SEAT MODULES SHORTED, TO REPLACE MODULES WAS COST $1200. I FEEL THAT THE BATTERY CAUSE THIS TROUBLE AND THE THE MODULES SHOULD BE REPLACED BY B/M AT NO COST TO ME. *TR
NHTSA ODI #10456749
Official recalls
3Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗