← New search

2002 Mercedes Benz C230

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Mercedes Benz C230 do not stand out strongly from the model-year median of 39.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all C230 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

34 reports with mileage · 20 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports4 fire reports2 injury reports

What owners actually said

54 reports
47,320 miles · May 15, 2006
Electrical System

ERROR MESSAGE APPEARING ON MY INSTRUMENT CLUSTER DISPLAY STATING THAT "UNDER VOLTAGE CONSUMER DEFECTIVE!" ALONG WITH A "BATTERY/ALTERNATOR VISIT WORKSHOP" ERROR. TAKING THE CAR TO A SERVICE STATION INDICATES THAT THE VOLTAGE REGULATOR IS FAULTY. CURRENTLY THERE IS A RECALL FOR ALL MERCEDES MODELS EXCEPT MINE IN THE USA. EVENTUAL…

Read full complaint

ERROR MESSAGE APPEARING ON MY INSTRUMENT CLUSTER DISPLAY STATING THAT "UNDER VOLTAGE CONSUMER DEFECTIVE!" ALONG WITH A "BATTERY/ALTERNATOR VISIT WORKSHOP" ERROR. TAKING THE CAR TO A SERVICE STATION INDICATES THAT THE VOLTAGE REGULATOR IS FAULTY. CURRENTLY THERE IS A RECALL FOR ALL MERCEDES MODELS EXCEPT MINE IN THE USA. EVENTUALLY THE BATTERY BECAME DISCHARGED. *JB

NHTSA ODI #10157618

1,000 miles · Sep 14, 2005
Engine And Engine CoolingExterior LightingLatches/locks/linkages

I LEASED A MERCEDES BENZ C230 COMPRESSOR FOR MY DAUGHTER IN 2001. THE SUN ROOF DIDN'T SLIDE BACK ON THE EXTERIOR OR THE INTERIOR. THE DEALER DISMANTLED THE SUN ROOF. MERCEDES REFUNDED THE FIRST MONTH'S LEASE PAYMENT SINCE SHE DID NOT HAVE USE OF THE VEHICLE FOR THE FIRST MONTH. AFTER ONE YEAR THE SUN ROOF NEEDED ADDITIONAL…

Read full complaint

I LEASED A MERCEDES BENZ C230 COMPRESSOR FOR MY DAUGHTER IN 2001. THE SUN ROOF DIDN'T SLIDE BACK ON THE EXTERIOR OR THE INTERIOR. THE DEALER DISMANTLED THE SUN ROOF. MERCEDES REFUNDED THE FIRST MONTH'S LEASE PAYMENT SINCE SHE DID NOT HAVE USE OF THE VEHICLE FOR THE FIRST MONTH. AFTER ONE YEAR THE SUN ROOF NEEDED ADDITIONAL REPAIR. AT 31,000 MILES - THE POWER STEERING FAILED THE BRAKES FAILED AND WERE REPLACED THE DIFFERENTIAL BROKE THE SUN ROOF ONCE AGAIN WASN'T WORKING... THE INTERIOR SLIDING MECHANISM FAILED FOR THE THIRD TIME IN 2 AND 1/2 YEARS. THE CHECK ENGINE LIGHT CAME ON BECAUSE THE COOLANT SENSOR FAILED, THE CAR OVERHEATED BUT THE SENSOR REGISTERED COOL. CURRENTLY AT 37,000 MILES - THE TRANSMISSION HAD TO BE TAKEN APART BECAUSE IT WASN'T SHIFTING GEARS. THE MOTOR ON THE DRIVER'S POWER WINDOW BROKE AND HAD TO BE REPLACED. THE LEFT TURN HARNESS HAD TO BE REPLACED BECAUSE THE FLASHER BROKE. WHILE THEY WERE FIXING THE TRANSMISSION THEY SOMEHOW DAMAGED THE REAR WINDOW AND THE REAR WINDSHIELD IS NOW BEING REPLACED. THE CHECK ENGINE LIGHT IS STILL COMING ON OCCASIONALLY. MERCEDES CEASED TO MANUFACTURE THIS VEHICLE IN 2005. MY DAUGHTER SPOKE TO THE REGIONAL REP., HE WAS UNRESPONSIVE, RUDE AND HUNG UP ON HER. I HAVE LOST CONFIDENCE IN THIS VEHICLE AND I HAVE EVERY REASON TO BELIEVE THAT IT WILL CONTINUE TO BREAK DOWN AND JEOPARDIZE MY DAUGHTER'S SAFETY. THE ENGINE COULD BREAK DOWN BECAUSE OF A DEFECTIVE SENSOR THAT THEY CANNOT SEEM TO FIX. THE INCIDENT DATE THAT FOLLOWS IS THE DATE OF THE MOST RECENT PROBLEM .. THE TRANSMISSION AND THE REAR WINDOW. *NM

NHTSA ODI #10136535

27,000 miles · Mar 30, 2005
Air BagsCrashFireInjury

SUDDENLY THE VEHICLE SHUT OFF, LOST POWER THAT CONTROLLED THE , BRAKES , STEERING, ETC. CONSUMER'S VEHICLE WENT INTO TRAFFIC AND STRUCK OTHER VEHICLES AT 25 MPH. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK

NHTSA ODI #10117091

170,000 miles · Aug 2, 2004
Engine And Engine Cooling

WHILE DRIVING 60 MPH VEHICLE STALLED. THEN, VEHICLE RESTARTED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION NUMEROUS TIMES. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

NHTSA ODI #10084056

20,015 miles · Jun 17, 2004
Steering

(1) NORMAL DRIVING IN SLOW TRAFFIC; (2) NOISE AND LOSS OF POWER STEERING; FEELING OF COLLAPSE OF RIGHT FRONT LIKE FLAT TIRE;CONTINUED TO DRIVE SLOWLY; COMPUTER MESSAGE-ELECTRIC DE-STABILIZER NOT LOCATED; PARKED AND CALLED TOW COMPANY; TOW TRUCK DRIVER PUT CAR IN REVERSE TO ENABLE TOWING; RIGHT WHEEL COLLAPSED WITH TIE ROD PROJE…

Read full complaint

(1) NORMAL DRIVING IN SLOW TRAFFIC; (2) NOISE AND LOSS OF POWER STEERING; FEELING OF COLLAPSE OF RIGHT FRONT LIKE FLAT TIRE;CONTINUED TO DRIVE SLOWLY; COMPUTER MESSAGE-ELECTRIC DE-STABILIZER NOT LOCATED; PARKED AND CALLED TOW COMPANY; TOW TRUCK DRIVER PUT CAR IN REVERSE TO ENABLE TOWING; RIGHT WHEEL COLLAPSED WITH TIE ROD PROJECTING OUT; (3) A. STEERING ANGLE SENSOR,R&R; B. FSSB SERVICE; C. TIE ROD ENDS LEFT AND RIGHT REPLACED; D. FRONT STABILIZER BAR RUBBER BUSCHING AND LINKS AND THREAD HOLD FOR STABILIZER BAR BOLTS REPLACED. *JB

NHTSA ODI #10078381

25,500 miles · Apr 18, 2004
Engine And Engine Cooling

AFTER DRIVING THE CAR 90 MILES ON THE HIGHWAY, I WAS IN LOCAL TRAFFIC ABOUT TO MAKE A LEFT TURN WHEN THE CAR STALLED. I NEEDED TO RESTART THE CAR BEFORE IT WOULD RUN BRIEFLY AND THEN STALL AGAIN. IT KEPT STALLING IN TRAFFIC BEFORE I COULD PULL OVER AND HAVE IT TOWED IN FOR SERVICE. *JB

NHTSA ODI #10066391

Mileage unknown · Oct 15, 2003
Unknown Or OtherFire

VEHICLE FIRE WITH 2002 MERCEDES BENZ C230.*MR CONSUMER NOTED FOUR FACTUAL ERRORS WITH THE REPORT PROVIDED TO MERCEDES-BENZ CORPORATE OFFICE. THE CONSUMER CORRECTED THE FACT THAT THERE WAS DAMAGE BENEATH THE CARPET AREA AND THE IDLE TEST THAT WAS PERFORMED WAS IRRELEVANT. THE CONSUMER STATED EXCESS HEAT CAUSED OR CONTRIBUTED …

Read full complaint

VEHICLE FIRE WITH 2002 MERCEDES BENZ C230.*MR CONSUMER NOTED FOUR FACTUAL ERRORS WITH THE REPORT PROVIDED TO MERCEDES-BENZ CORPORATE OFFICE. THE CONSUMER CORRECTED THE FACT THAT THERE WAS DAMAGE BENEATH THE CARPET AREA AND THE IDLE TEST THAT WAS PERFORMED WAS IRRELEVANT. THE CONSUMER STATED EXCESS HEAT CAUSED OR CONTRIBUTED TO THE FIRE IN THE TRUNK OF THE VEHICLE. *PH *JB

NHTSA ODI #10044212

18,400 miles · Sep 10, 2003
Tires

HAVE 2002 MERCEDES C 230 COUPE, 18000 MILES, ORIGINAL OWNER. HAD FLAT TIRE, RIGHT REAR, NO PUNCTURE NOTED BY TIRE REPAIR SHOP. SHOP STATED TIRES ALMOST TOTALLY WORN, WITH 2/32 TREAD ON RIGHT REAR AND 4/32 ON LEFT REAR, BOTH CENTER TREAD MEASUREMENT. FRONT TIRES A LITTLE BETTER. MICHELIN TIRES. BUT FOR INCIDENTAL FLAT TIRE W…

Read full complaint

HAVE 2002 MERCEDES C 230 COUPE, 18000 MILES, ORIGINAL OWNER. HAD FLAT TIRE, RIGHT REAR, NO PUNCTURE NOTED BY TIRE REPAIR SHOP. SHOP STATED TIRES ALMOST TOTALLY WORN, WITH 2/32 TREAD ON RIGHT REAR AND 4/32 ON LEFT REAR, BOTH CENTER TREAD MEASUREMENT. FRONT TIRES A LITTLE BETTER. MICHELIN TIRES. BUT FOR INCIDENTAL FLAT TIRE WOULD NEVER HAVE THOUGHT TIRES NEEDED TO BE REPLACED AT 18000 MILES OR PROBABLY MUCH SOONER THAN THAT. NEEDLESS TO SAY, DEALERSHIP STATES NO WARRANTY ON TIRES. HAD ROUTINE SERVICE AND NOTED VEHICLE HAS ALWAYS PULLED TO RIGHT AND HAS HAD HARD POUNDING NOISE WHEN GOING OVER SLIGHTEST BUMP. DEALER STATED NO PROBLEMS NOTED IN PULLING TO RIGHT OR IN THE POUNDING NOISE. SINCE FLAT TIRE, VEHICLE HAS BEEN AT DEALERSHIP AND HAS HAD STABILIZER BAR CONNECTING LINKS, TORSION ROD REPLACED. PROBABLY SHOULD HAVE BEEN REPLACED LONG AGO. QUESTION WHETHER DEFECTIVE STABILIZER BARS CAUSED TIRES TO WEAR MUCH FASTER. NO INDICATION FROM DEALERSHIP. BELIEVE MERCEDES BENZ SHOULD BE PLACED ON NOTICE OF CONDITION. CONSEQUENCES COULD HAVE BEEN DISASTROUS. MERCEDES BENZ AND/OR MICHELIN SHOULD ADVISE OF POTENTIAL LOW LIFE EXPECTANCY OF THEIR TIRES. TIRE SIZE, ORIGINAL EQUIPMENT 225/45 ZR 17 91Y. *AK

NHTSA ODI #10038662

22,000 miles · Jul 2, 2003
Engine And Engine CoolingFire

THE CONSUMER'S VEHICLE IGNITED AND CAUGHT FIRE DUE TO CONTENTS NEXT TO VEHICLE IGNITING. *MR THE DEALER, WHERE THE VEHICLE WAS TOWED TO SUGGESTED THE CAUSE OF THE FIRE WAS DUE TO "FIX A FLAT." THE MANUFACTURER REPRESENTATIVE AND THE FIRE DEPARTMENT, DETERMINED THE FIRE STARTED DUE TO THE EXHAUST SYSTEM WHICH WAS DIRECTLY UN…

Read full complaint

THE CONSUMER'S VEHICLE IGNITED AND CAUGHT FIRE DUE TO CONTENTS NEXT TO VEHICLE IGNITING. *MR THE DEALER, WHERE THE VEHICLE WAS TOWED TO SUGGESTED THE CAUSE OF THE FIRE WAS DUE TO "FIX A FLAT." THE MANUFACTURER REPRESENTATIVE AND THE FIRE DEPARTMENT, DETERMINED THE FIRE STARTED DUE TO THE EXHAUST SYSTEM WHICH WAS DIRECTLY UNDER THE AREA THAT BURNED. *SCC *JB

NHTSA ODI #10027029

Mileage unknown · Jun 20, 2003
Service Brakes, Hydraulic

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE THE ABS LIGHTS WOULD COME ON. DEALER NOTIFIED.*AK

NHTSA ODI #10024555

Official recalls

2

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

22V954000 · Visibility:sun/moon Roof Assembly

Dec 23, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence & remedy

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.