ON JUNE 9, 2011 I DROVE TO SACRAMENTO, CALIFORNIA TO VISIT MY COUSIN WHEN I GOT THERE I WENT TO LOCK MY DOORS BUT THE LOCK KEPT JUMPING UP AND DOWN. IT FINALLY LOCKED AFTER 12 ATTEMPTS. I TOOK IT TO THE DEALER AND THEY QUOTED ME A PRICE OF $3500.00 TO REPLACE THE REGULATOR. THE SECOND INCIDENT OCCURRED ON JULY 18, 2011 WITH MY B…
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ON JUNE 9, 2011 I DROVE TO SACRAMENTO, CALIFORNIA TO VISIT MY COUSIN WHEN I GOT THERE I WENT TO LOCK MY DOORS BUT THE LOCK KEPT JUMPING UP AND DOWN. IT FINALLY LOCKED AFTER 12 ATTEMPTS. I TOOK IT TO THE DEALER AND THEY QUOTED ME A PRICE OF $3500.00 TO REPLACE THE REGULATOR. THE SECOND INCIDENT OCCURRED ON JULY 18, 2011 WITH MY BRAKES.THE BREAK WARNING LIGHT CAME ON. I TOOK IT TO THE DEALER AND $795.00 THEY CLAIMED I NEEDED FOR BOTH BRAKES AND ROTORS WHICH I COULD NOT UNDERSTAND SINCE 6 MONTHS PRIOR THE ROTORS HAD BEEN REPLACED. I AGAIN HAD TO HAVE THE ROTORS AND BREAKS REPLACED IN JULY 2012 AS WELL AS THE BACK BREAKS BUT THIS TIME I TOOK IT TO ANOTHER PLACE OTHER THAN THE DEALER AND HERE IT IS 2014 AND THEY ARE STILL HOLDING AND THE COST WAS $495.00 FOR BOTH FRONT AND BACK AS WELL 4 NEW MICHELIN TIRES THE DEALER WANTED TO CHARGE ME $495.00 FOR THE BACK ALONE. THE THIRD INCIDENT OCCURRED IN LAS VEGAS I WAS IN HEAVY TRAFFIC AND THE CAR SHUT OFF. IT STARTED BACK RIGHT AWAY BUT I HAD A TEN HOUR DRIVE TO MAKE IT HOME AND THIS WORRIED ME. THE FOURTH INCIDENT WAS WITH THE SUNROOF I WENT TO THE CAR WASH AND THE WAX THAT WAS USED CAUSED THE SUNROOF TO STICK AFTER IT DRIED AND LATER THE MOTOR WENT OUT BECAUSE OF MULTIPLE ATTEMPTS TO OPEN THE ROOF, THE DEALER QUOTED ME A PRICE OF $5000.00 TO REPAIR IT. LAST BUT NOT LEAST THE SRS LIGHT CAME ON, I TOOK IT TO THE DEALER AND I WAS TOLD THAT THE DRIVERS SEATBELT AND BACK SEATBELT ON DRIVERS SIDE WERE DEFECTIVE AND IF I HAD AN ACCIDENT THE AIR BAGS MIGHT NOT DEPLOY AND THE SEATBELTS MIGHT NOT HOLD, THIS WILL COST ME $700.00 TO HAVE FIXED. I DON'T HAVE A MONEY TREE GROWING IN MY YARD. ALSO MY REAR TAILLIGHT KEPT GOING OUT AND WHAT WE FOUND WAS THAT THE ENTIRE CASING HAD CAUGHT ON FIRE AND BURNED. THE ENTIRE UNIT HAD TO BE REPLACED. I HAVE PAID MORE IN REPAIRS ON THIS CARS THAN I PAID IN GROCERIES OVER THE PASS FIVE YEARS. *TR
NHTSA ODI #10648269
60,000 miles · May 28, 2008
Seat Belts
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C-230. THE CONTACT'S CHILD WRAPPED THE NEAREST REAR SEAT BELT AROUND HER NECK, WHILE SEATED IN HER CHILD SEAT. WHILE THE SEAT BELT WAS AROUND THE CHILD'S NECK, IT WOULD NOT LOOSEN AND WAS EXTENDED TO THE POINT THAT THE SEAT BELT COULD ONLY RETRACT. THE CONTACT CALLED THE POLICE AND THE…
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TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C-230. THE CONTACT'S CHILD WRAPPED THE NEAREST REAR SEAT BELT AROUND HER NECK, WHILE SEATED IN HER CHILD SEAT. WHILE THE SEAT BELT WAS AROUND THE CHILD'S NECK, IT WOULD NOT LOOSEN AND WAS EXTENDED TO THE POINT THAT THE SEAT BELT COULD ONLY RETRACT. THE CONTACT CALLED THE POLICE AND THEY CUT THE SEAT BELT FROM AROUND THE CHILD'S NECK. SHE WAS UNINJURED FROM THE SEAT BELT FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2002 Mercedes Benz C230 Problems, Complaints & Recalls | Skip That Year