IllustrationMFR# 2001120004 & NHTSA# 01 V 366 000/BATTERY: CONSUMER STATES DEALER (PARK PLACE MOTORS;HOUSTON,TX; PHONE# 713/986-6400) NOT HONORING RECALL, NO PARTS AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
1999 Mercedes Benz C Class
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all C Class years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 7 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
Electrical System complaints
3 reportsTHE CONSUMER TOOK HIS VEHICLE IN FOR A RECALL# 20012004 FOR HIS BATTERY. HE TOOK THE VEHICLE TO BROWN MERCEDES BENZ ROUTE 250 EAST PANTOPS CHARLOTTESVILLE VIRGINIA (804 817 3380). MR JACKSON EXPERIENCE PROBLEM WITH HIS VEHICLE SHUTTING DOWN WITHOUT PRIOR WARNING. NLM
THE CONSUMER RECIEVED A RECALL NOTICE FROM THE MANUFACTURER. THE RECALL NUMBER IS #2001120004. NLM
Official recalls
101V366000 · Electrical SYSTEM:12V/24V/48V Battery
Dec 4, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH HOPPECKE BATTERIES. THE BATTERY MAINTENANCE SCHEDULE COULD BE LESS THAN NEEDED TO MAINTAIN PROPER ELECTROLYTE LEVELS.
Consequence & remedy
Consequence: THE LOW ELECTROLYTE LEVELS RESULT IN ACCELERATED BATTERY GRID GROWTH, INCREASED POTENTIAL FOR INTER-CELL RUPTURE AND SPARKING, AND THE POTENTIAL FOR A BATTERY EXPLOSION.
Remedy: DEALERS WILL INSPECT THE BATTERIES, INCLUDING FLUID LEVELS. SOME BATTERIES MAY BE REPLACED IF NECESSARY, ON A CASE BY CASE BASIS. IN ADDITION TO THE BATTERY INSPECTION, THE ADDITION OF LABELS IN THE VEHICLE OWNER'S MANUAL AND ENGINE COMPARTMENT WILL BE INCLUDED TO CONSPICUOUSLY REMIND OWNERS AS WELL AS DEALER AND SERVICE PERSONNEL OF THE NEED TO PERFORM BATTERY MAINTENANCE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE03058 · Engine Crankshaft Pulley Failure
Opened Dec 17, 2003 · Closed Apr 22, 2004
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
PE01029 · Battery Explosion
Opened Jul 31, 2001 · Closed Dec 13, 2001
Status: closed (inferred from source dates) · Electrical System
No summary supplied.