2001 Mazda Protege

2001 MAZDA PROTEGE LEFT FRONT TIRE DETACHED FROM VEHICLE. *TS PRIOR TO THE WHEEL COMING OFF THE CONSUMER HEARD A NOISE AND SLOWED DOWN BUT BEFORE SHE COULD STOP THE WHEEL CAME OFF. THE VEHICLE CAME TO REST IN A DITCH THEN WAS LATER ABLE TO PULL ONTO THE RIGHT BERM. THE VEHICLE SUSTAINED DAMAGE TO THE LEFT FRONT TIRE AND MOUNT, LEFT FRONT QUARTER PANEL AND DRIVER'S DOOR (OHIO TRAFFIC CRASH REPORT). *NM

VEHICLE WAS INVOLVED IN A FRONT END IMPACT OF AT LEAST 45 MPH. THIS WAS ALMOST A DIRECT FRONT COLLISION, THOUGH DAMAGE WAS SLIGHTLY GREATER ON ONE SIDE OF FRONT END THAT THE OTHER. BRAKES WERE NOT APPLIED SO FORCE OF HIT WAS AT FULL SPEED. AVAILABLE FRONT END AIRBAGS DID NOT DEPLOY. MY CHEST (STERNUM) IMPACTED THE STEERING WHEEL WITH EXTREME FORCE, BODY WAS PROPELLED FORWARD IN A TWISTING MOTION AND NECK AND SPINE UNDERWENT SEVERE TRAUMA. I AM STILL SUFFERING FROM THE INJURY AFTER OVER 7 MONTHS. I CALLED MAZDA LOCAL OFFICES AND MAIN HEADQUARTERS AND WAS TOLD THEY WOULD DO NO INVESTIGATION AS IT WAS TIME AND COST PROHIBITIVE. VEHICLE WAS TOTALLED. *NM

DT: THE CONTACT STATED THAT ONE HOUR AFTER HE PURCHASED THE VEHICLE THE CHECK ENGINE LIGHT CAME ON. HE HAD IT CHECKED BY A MECHANIC, AND IT WAS DETERMINED THAT CATALYTIC CONVERTER FAILED. IT WAS FIXED BECAUSE IT WAS UNDER WARRANTY. THE EGR VALVE NEEDED TO BE FIXED. THE MAZDA DEALERSHIP GAVE CONSUMER AN ESTIMATE FOR OVER $200.00, AND THEY WILL NOT FIX IT BECAUSE IT IS NOT COVERED UNDER THE WARRANTY. THE MAZDA DEALERSHIP WHERE HE PURCHASED THE VEHICLE SAID THEY WOULD FIX IT UNDER THE WARRANTY BUT HE HAS TO TAKE THE TIME TO BRING THE VEHICLE BACK THERE AGAIN. *AK

WHILE ON A 300 MILE TRIP,\ I NOTICED A SLIGHT NOISE COMMING FROM MY REAR END. UPON MY RETURN HOME, THE NOISE GOT WORSE AND I TOOK IT TO A REPAIR SHOP AND FOUND THE BRAKE CALIPERS MALFUNCTIONED, AND A COMPLETE REAR END BRAKE JOB COSTING OVER $1,000.00 WAS REQUIRED. SINCE THE VEHICLE HAD ONLY 52,000 MILES ON IT AND WAS LESS THAN FOUR YEARS OLD I TOOK IT TO THE MAZDA DEALER, AND WAS TOLD SINCE IT WAS OUT OF WARRANTY. ALL THEY COULD DO WAS OFF $175.00 OFF THE BRAKE JOB(STILL OVER $1,000.00). ON A VEHICLE THIS NEW I FEEL THE CALIPERS SHOULD NOT HAVE FAILED. THE BRAKES STILL HAVE NOT BEEN REPLACED AS I AM STILL TRYING TO HAVE MAZDA PAY MORE OF THE COST. REPLACEMENT PARTS NEEDED ARE 2 REAR CALIPERS, 2 ROTORS, 2 SETS OF BRAKE PADS AND 2 BRAKE LINE HOSES.*AK

I HEARD A STRANGE SOUND EVERY TIME I STARTED TO ACCELERATE WHICH I FIRST THOUGHT TO BE THE CAR IN THE NEXT LANE. I DROVE ONE MORE BLOCK AND TURNED THE CORNER, BUT THE STEERING WAS LOCKING AND I HAD GREAT DIFFICULTY TURNING. I HAD THE CAR TOWED TO MY MECHANIC, COMBUSTION GASES WERE IN THE COOLING SYSTEM AND THE ENGINE HAD A CRACKED CYLINDER. THE CAR IS FOUR YEARS OLD (JUST OUT OF WARRANTY) WITH ONLY 31,483 MILES ON IT. I'M A GOOD DRIVER, 73 YEARS OLD WITH A CLEAN DRIVING RECORD AND HAVE NEVER HAD PROBLEMS WITH ANY CAR AS A RESULT OF MY DRIVING HABITS. I'VE OWNED MAZDA'S SINCE 1987 AND LOVED THEM (EVEN THIS CAR) BUT THIS WILL PROBABLY BE MY LAST. THE REPAIR REQUIRED A REBUILT ENGINE AT A COST OF $ 3,223.14.. *AK

WHILE DRIVING MY MAZDA PROTEGE TO WORK WHEN AUTOMATIC TRANSMISSION WOULD NOT SHIFT DOWN INTO FIRST GEAR. AFTER SHIFT TO NEUTRAL AND BACK TO DRIVE, TRANS SHIFTED TO FIRST GEAR. DROVE NORMALLY FOR NEXT 15 MILES TO WORK. WHEN LEAVING FOR LUNCH, TRANSMISSION FAILED COMPLETELY AFTER 15 SECONDS IN DRIVE. CAR IS 3 YRS 3 MONTHS OLD, WAS BOUGHT NEW AND HAD 53,000 MILES AT TIME OF FAILURE. CAR HAD BEEN CAREFULLY MAINTAINED ACCORDING TO MANUFACTURER'S SCHEDULE. DEALER'S SERVICE REP SAID CAR WAS OUT OF WARRANTY, AND WOULD NOT CONSIDER ANY ASSISTANCE DUE TO FACT THAT THE CAR HAD NOT BEEN MAINTAINED THERE. I CONTACTED AREA MANUFACTURER'S REP AND WAS TOLD SAME THING. TRIED ONE LAST TIME TO GET HELP BY CALLING DEALER'S SERVICE MANAGER - HE WAS ABLE TO GET MAZDA TO PAY FOR HALF OF A REBUILT TRANSMISSION (ABOUT $800), BUT BY THIS TIME (10 DAYS AFTER THE EVENT) I HAD ALREADY HAD THE CAR REPAIRED (REBUILT TRANS INSTALLED) AT ANOTHER SHOP, SO THE ASSISTANCE OFFER WAS WITHDRAWN. TOTAL REPAIRS COST ME $1835 (AS OPPOSED TO $2650 FROM MAZDA), AND CAR WAS OUT OF SERVICE FOR 9 DAYS. TRANSMISSIONS SHOULD NOT FAIL AT 53,000 MILES. THE TRANS SHOP I DEALT WITH SAID THEY SEE MAZDA PROTEGES AND 626S QUITE OFTEN WITH THIS SAME PROBLEM. I AM TRYING TO PURSUE COMPLETE REIMBURSEMENT OF MY OUT-OF-POCKET COSTS, AND WILL CONTINUE TO DO SO.*AK