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2010 Mazda MAZDA6

Owner reports · Recalls · Investigations

More warning signs than most MAZDA6 years

Owner complaints for the 2010 Mazda MAZDA6 are substantially higher than the model-year median of 105.

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When problems were reported

Mileage at the reported incident

139 reports with mileage · 86 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports2 injury reports

Suspension complaints

43 reports
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Mileage unknown · Jun 13, 2023
SteeringSuspensionWheels

While im driving the steering is shifting to the right and seems lower on right side. My tires daily need to have air in them because of the uneven weight. While I drive and let go of the gas the car pulls back like an E brake could be stuck not sure though. No accidents at all but it seems like the vehicle is getting weaker an…

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While im driving the steering is shifting to the right and seems lower on right side. My tires daily need to have air in them because of the uneven weight. While I drive and let go of the gas the car pulls back like an E brake could be stuck not sure though. No accidents at all but it seems like the vehicle is getting weaker and weaker with the uneven weight going down on the tires and steering seems like it's going to crash onto the right without being able to control it.

NHTSA ODI #11526861

180,000 miles · Apr 3, 2023
StructureSuspensionCrash

The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report wa…

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The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact was towed to her residence and then to a local dealer, where it was diagnosed with the rear structure was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The contact stated that the dealership deemed the vehicle unsafe to bring to the shop and therefore did not perform the necessary repairs in the recall. The dealer notified the contact about that as well as the manufacturer. The contact must arrange a way to tow the vehicle off of their lot.

NHTSA ODI #11515224

Mileage unknown · Jan 31, 2023
Suspension

The rear subframe is corroded with rust to the point of about to break into pieces. I did not have control of the vehicle and could not drive above 40mph, sudden pull to one side while braking, loose steering. I could have had a wreck if the subframe would have broke before taking the vehicle in to be inspected by an independe…

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The rear subframe is corroded with rust to the point of about to break into pieces. I did not have control of the vehicle and could not drive above 40mph, sudden pull to one side while braking, loose steering. I could have had a wreck if the subframe would have broke before taking the vehicle in to be inspected by an independent service center. I live over an hour to the nearest Mazda dealership and the car is not drivable. No warning lamps came on and I first noticed the problems around January 11,2023. The part looks completely tissue thin all over and the rest of the components look new bolted to it. I do have pictures from the independent service center. I think the car needs to be seen by a regional service manager like a Mazda engineer. This is not just rust this is a defective part that was to thin to begin with.

NHTSA ODI #11504756

70,000 miles · Jan 30, 2023
Suspension

The contact called on behalf of a client who owns a 2010 Mazda Mazda6. The contact stated that the steering wheel failed to operate as designed and the vehicle was pulling either to the left or the right. The vehicle was diagnosed that the rear passenger’s side cross member was rusted and needed to be replaced. The dealer was no…

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The contact called on behalf of a client who owns a 2010 Mazda Mazda6. The contact stated that the steering wheel failed to operate as designed and the vehicle was pulling either to the left or the right. The vehicle was diagnosed that the rear passenger’s side cross member was rusted and needed to be replaced. The dealer was notified of the failure and the contact was advised that the rear cross member was not covered. The vehicle was not repaired. The manufacturer was notified of the failure and the mechanic was informed that the customer was liable for the cost of the repair. The failure mileage was approximately 70,000.

NHTSA ODI #11504534

Mileage unknown · Jul 23, 2022
Suspension

Rear subframe is rotted

NHTSA ODI #11475491

82,000 miles · Jun 14, 2022
StructureSuspension

The contact owns a 2010 Mazda Mazda6. The contact stated that the vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 18V631000 (Suspension, Structure). The contact stated that while driving at an undisclosed speed, she lost control of the vehicle. The failure caused the passenger's side rear tire to …

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The contact owns a 2010 Mazda Mazda6. The contact stated that the vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 18V631000 (Suspension, Structure). The contact stated that while driving at an undisclosed speed, she lost control of the vehicle. The failure caused the passenger's side rear tire to rub on the fender while driving. The vehicle was taken to an independent mechanic who diagnosed that the passenger's side rear subframe was severely corroded and had fractured in half. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

NHTSA ODI #11469128

Mileage unknown · Jun 13, 2022
Suspension

Crossmember rust from recall campaign 2818I is able to effect structural attachment despite recall work. The recall installed an "improved: cross member. This was not an actually replacement cross member, rather additional plate steel between the rear and front of the existing attachment points of the defective OE cross member. …

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Crossmember rust from recall campaign 2818I is able to effect structural attachment despite recall work. The recall installed an "improved: cross member. This was not an actually replacement cross member, rather additional plate steel between the rear and front of the existing attachment points of the defective OE cross member. Improved cross member contains no provisions to support rapidly corroding lower control arm attachment point in original cross member. Added member for recall also does not appear to additionally support lateral stresses from control arm. Evaluation of original cross-member seemed inadequate to detect structural integrity based on condition of the cross member today. "improved" cross member does not support mounting points of the control arm. Based on recall documents, some "improved" cross members have supports for Lower Control Arm (LCA) mounts. This issued occurred with sudden change in steering and braking characteristics. Vehicle suddenly started pulling right. Issue further exacerbated after follow on braking. Passenger wheel suddenly lost alignment and camber is indicating lower attachment geometry change. I was able to control vehicle, but with significant effort.

NHTSA ODI #11468983

Mileage unknown · Dec 29, 2021
Suspension

My front sub frame was completely rotted, unsafe to drive and was repaired with Mazda's recall. It now appears that the REAR sub frame is rusting at an excessive rate. I have been reading several complaints where the same incidents are happening with the rear sub frame snapping while people are driving. Car is not safe. This…

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My front sub frame was completely rotted, unsafe to drive and was repaired with Mazda's recall. It now appears that the REAR sub frame is rusting at an excessive rate. I have been reading several complaints where the same incidents are happening with the rear sub frame snapping while people are driving. Car is not safe. This needs to be addressed by Mazda. They are aware of front sub frame, but failed to include the REAR sub frame. Not sure what to do at this point, it will costs thousands to repair, yet is NOT SAFE to drive. Please look into this matter as this is a very serious issue and will result in serious injury or death.

NHTSA ODI #11445482

Mileage unknown · Aug 5, 2021
Suspension

after exiting the highway at 65+mph turned the corner and the rear of the car dropped and started dragging the ground without warning . pulled over to see rear suspension on the ground .i contacted dealer about it and they seem to be aware of similar complaints but do not seem to care .could have been different outcome one minut…

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after exiting the highway at 65+mph turned the corner and the rear of the car dropped and started dragging the ground without warning . pulled over to see rear suspension on the ground .i contacted dealer about it and they seem to be aware of similar complaints but do not seem to care .could have been different outcome one minute earlier !! this is the second time the frame collapsed on me in this car the first time was the recall 2818l same thing broke without warning . this is bad metal in the frames and someone is gonna die before mazda admits the cars are unsafe as lots of these cars are still on the road .

NHTSA ODI #11427960

Mileage unknown · Jul 9, 2021
SteeringSuspensionWheels

The wheels were turning in and the steering was really hard to keep straight had to turn the steering wheel almost half around car make Loud screaming noises.tires went flat ..i have 6 grandkids lucky I wasn't going fast the car could of flipped .subframe broke in half on passenger side rusted right out.i got this car from right…

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The wheels were turning in and the steering was really hard to keep straight had to turn the steering wheel almost half around car make Loud screaming noises.tires went flat ..i have 6 grandkids lucky I wasn't going fast the car could of flipped .subframe broke in half on passenger side rusted right out.i got this car from right way dealership in Saginaw Michigan in march of 2019 they never told me or never contacted me that there was a recall for the subframe breaking.could of killed someone!!!!

NHTSA ODI #11424100

Official recalls

9

19V782000 · Air Bags:frontal:passenger Side:inflator Module

Oct 31, 2019

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

18V717000 · Air Bags:frontal:passenger Side:inflator Module

Oct 12, 2018

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

18V631000 · Structure; Suspension:front:control Arm

Sep 14, 2018

Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.

Consequence & remedy

Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began March 18, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I.

Additional source detail variants (2)

Structure

Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.

Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began March 18, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I.

Suspension:front:control Arm

Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.

Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began March 18, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I.

18V018000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2018

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

17V429000 · Air Bags:frontal:passenger Side:inflator Module

Jun 29, 2017

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

16V594000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE

Aug 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.

Consequence & remedy

Consequence: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.

Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.

Additional source detail variants (2)

Air Bags:frontal:sensor/control MODULE-INACTIVE

Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.

Consequence: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.

Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.

Air Bags

Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.

Consequence: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.

Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.

14V114000 · Fuel System, Gasoline

Mar 11, 2014

Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.

Consequence & remedy

Consequence: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.

13V425000 · Latches/locks/linkages:doors:latch

Sep 24, 2013

Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.

Consequence & remedy

Consequence: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.

Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.

11V134000 · Fuel System, Gasoline:storage:tank Assembly

Feb 25, 2011

MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA6 VEHICLES MANUFACTURED FROM APRIL 8, 2008, THROUGH FEBRUARY 8, 2010. A CERTAIN TYPE OF SPIDER MAY WEAVE A WEB IN THE EVAPORATIVE CANISTER VENT LINE AND THIS MAY CAUSE A RESTRICTION IN THE LINE. IF THIS OCCURS, THE FUEL TANK PRESSURE MAY BECOME EXCESSIVELY NEGATIVE WHEN THE EMISSION CONTROL SYSTEM WORKS TO PURGE THE VAPORS FROM THE CANISTER.

Consequence & remedy

Consequence: AS THE CANISTER IS PURGED REPEATEDLY DURING NORMAL OPERATION, THE STRESS ON THE FUEL TANK MAY EVENTUALLY RESULT IN A CRACK, POTENTIALLY LEADING TO FUEL LEAKAGE AD AN INCREASED RISK OF FIRE.

Remedy: DEALERS WILL INSPECT AND CLEAN UP THE CANISTER VENT LINE, AND INSTALL A SPRING TO PREVENT THIS TYPE OF SPIDER FROM ENTERING THE VENT LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 25, 2011. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE18006 · Front Subframe Corrosion

Opened May 21, 2018 · Closed Nov 2, 2018

Status: closed (inferred from source dates) · Suspension; Suspension:front

In a letter dated September 14, 2018, Mazda North American Operations (Mazda) notified the National Highway Traffic Safety Administration (NHTSA) of a defect in the front subframe assemblies of model year (MY) 2009 through 2010 Mazda6 vehicles in certain states with high road salt use in winter months (Recall 18V-631). The recall covers approximately 48,814 vehicles that were sold or ever registered in the following states and District of Columbia:Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Mazda indicated that the recalled vehicles may have insufficient paint coating on the front cross member, which after continuous use in salt states may cause premature corrosion of the cross member. As the corrosion progresses over time, the structural integrity of the mounting point at the passenger side of the lower control arm may deteriorate and cause the steering alignment to change. If the steering alignment changes significantly while the vehicle is in motion this may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Mazda complaint data submitted in response to the information request letter for PE18-006 identified a total of 53 non-duplicative reports alleging incidents in which front cross-member corrosion had progressed to the stage of complete or partial separation of the subject steering or suspension components and another 98 reports alleging premature and/or excessive corrosion of the subject components with no separation. Mazda's recall will inspect the subframe and apply structural reinforcements, anti-corrosive wax and an AC drain tube free of charge. In cases of excessive corrosion, the subframe will be replaced free of charge.All 53 complaints alleging complete or partial separations involved vehicles that will be covered under Mazda's recall, resulting in a failure rate of 108.6 reports per 100,000 vehicles (R/100k) in the recalled population. When all complaints are analyzed by region, 150 involve vehicles included in Mazda's recall (307.3 R/100k) and just 1 involved a MY 2009 through 2010 Mazda6 vehicle not included in 18V-631 (2.8 R/100k). The field data indicate that Mazda's recall adequately covers vehicles with a risk of experiencing premature corrosion-related failure of the subject steering and suspension components in the subject vehicles. Based on Mazda's safety recall, this investigation is closed.The following VOQs allege loss or compromised steering control while vehicle was in motion:11115277, 11115790, 11128449, 10706604, 10846298, 10899584, 11019306, 11033821, 11048014, 11074634, 11078734, 11080014, 11083781, 11090944, 11091913, 11098279, 11101718, 11102209, 11102796, 11110606, 11110773, 11112830, 11113461, 11113963, 11114039, 11114567, 11114939, 11115303, 11119368, 11119423, 11121341, 11123997, 11124647, 11128648, 11128774, 11130281, 11132046, 11133295, 11133511, 11138829, 11139187, 11139486The following VOQs allege subframe corrosion detection prior to subframe failure:11141172, 11131161, 11129747, 11129349, 11129185, 11128591, 11128223, 11124644, 11122948, 11120047, 11119752, 11119362, 11118786, 11118242, 11115432, 11114568, 11114477, 11114061, 11105334, 11104096, 11103756, 11103724, 11101659, 11100420, 11099962, 11097874, 11084411, 11081783, 11034064, 11025276, 10956316Some VOQs have been omitted from this list due to duplicate VOQ submission between ODI records and Mazda records.

Additional source detail variants (2)

Suspension:front

In a letter dated September 14, 2018, Mazda North American Operations (Mazda) notified the National Highway Traffic Safety Administration (NHTSA) of a defect in the front subframe assemblies of model year (MY) 2009 through 2010 Mazda6 vehicles in certain states with high road salt use in winter months (Recall 18V-631). The recall covers approximately 48,814 vehicles that were sold or ever registered in the following states and District of Columbia:Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Mazda indicated that the recalled vehicles may have insufficient paint coating on the front cross member, which after continuous use in salt states may cause premature corrosion of the cross member. As the corrosion progresses over time, the structural integrity of the mounting point at the passenger side of the lower control arm may deteriorate and cause the steering alignment to change. If the steering alignment changes significantly while the vehicle is in motion this may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Mazda complaint data submitted in response to the information request letter for PE18-006 identified a total of 53 non-duplicative reports alleging incidents in which front cross-member corrosion had progressed to the stage of complete or partial separation of the subject steering or suspension components and another 98 reports alleging premature and/or excessive corrosion of the subject components with no separation. Mazda's recall will inspect the subframe and apply structural reinforcements, anti-corrosive wax and an AC drain tube free of charge. In cases of excessive corrosion, the subframe will be replaced free of charge.All 53 complaints alleging complete or partial separations involved vehicles that will be covered under Mazda's recall, resulting in a failure rate of 108.6 reports per 100,000 vehicles (R/100k) in the recalled population. When all complaints are analyzed by region, 150 involve vehicles included in Mazda's recall (307.3 R/100k) and just 1 involved a MY 2009 through 2010 Mazda6 vehicle not included in 18V-631 (2.8 R/100k). The field data indicate that Mazda's recall adequately covers vehicles with a risk of experiencing premature corrosion-related failure of the subject steering and suspension components in the subject vehicles. Based on Mazda's safety recall, this investigation is closed.The following VOQs allege loss or compromised steering control while vehicle was in motion:11115277, 11115790, 11128449, 10706604, 10846298, 10899584, 11019306, 11033821, 11048014, 11074634, 11078734, 11080014, 11083781, 11090944, 11091913, 11098279, 11101718, 11102209, 11102796, 11110606, 11110773, 11112830, 11113461, 11113963, 11114039, 11114567, 11114939, 11115303, 11119368, 11119423, 11121341, 11123997, 11124647, 11128648, 11128774, 11130281, 11132046, 11133295, 11133511, 11138829, 11139187, 11139486The following VOQs allege subframe corrosion detection prior to subframe failure:11141172, 11131161, 11129747, 11129349, 11129185, 11128591, 11128223, 11124644, 11122948, 11120047, 11119752, 11119362, 11118786, 11118242, 11115432, 11114568, 11114477, 11114061, 11105334, 11104096, 11103756, 11103724, 11101659, 11100420, 11099962, 11097874, 11084411, 11081783, 11034064, 11025276, 10956316Some VOQs have been omitted from this list due to duplicate VOQ submission between ODI records and Mazda records.

Suspension

In a letter dated September 14, 2018, Mazda North American Operations (Mazda) notified the National Highway Traffic Safety Administration (NHTSA) of a defect in the front subframe assemblies of model year (MY) 2009 through 2010 Mazda6 vehicles in certain states with high road salt use in winter months (Recall 18V-631). The recall covers approximately 48,814 vehicles that were sold or ever registered in the following states and District of Columbia:Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Mazda indicated that the recalled vehicles may have insufficient paint coating on the front cross member, which after continuous use in salt states may cause premature corrosion of the cross member. As the corrosion progresses over time, the structural integrity of the mounting point at the passenger side of the lower control arm may deteriorate and cause the steering alignment to change. If the steering alignment changes significantly while the vehicle is in motion this may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Mazda complaint data submitted in response to the information request letter for PE18-006 identified a total of 53 non-duplicative reports alleging incidents in which front cross-member corrosion had progressed to the stage of complete or partial separation of the subject steering or suspension components and another 98 reports alleging premature and/or excessive corrosion of the subject components with no separation. Mazda's recall will inspect the subframe and apply structural reinforcements, anti-corrosive wax and an AC drain tube free of charge. In cases of excessive corrosion, the subframe will be replaced free of charge.All 53 complaints alleging complete or partial separations involved vehicles that will be covered under Mazda's recall, resulting in a failure rate of 108.6 reports per 100,000 vehicles (R/100k) in the recalled population. When all complaints are analyzed by region, 150 involve vehicles included in Mazda's recall (307.3 R/100k) and just 1 involved a MY 2009 through 2010 Mazda6 vehicle not included in 18V-631 (2.8 R/100k). The field data indicate that Mazda's recall adequately covers vehicles with a risk of experiencing premature corrosion-related failure of the subject steering and suspension components in the subject vehicles. Based on Mazda's safety recall, this investigation is closed.The following VOQs allege loss or compromised steering control while vehicle was in motion:11115277, 11115790, 11128449, 10706604, 10846298, 10899584, 11019306, 11033821, 11048014, 11074634, 11078734, 11080014, 11083781, 11090944, 11091913, 11098279, 11101718, 11102209, 11102796, 11110606, 11110773, 11112830, 11113461, 11113963, 11114039, 11114567, 11114939, 11115303, 11119368, 11119423, 11121341, 11123997, 11124647, 11128648, 11128774, 11130281, 11132046, 11133295, 11133511, 11138829, 11139187, 11139486The following VOQs allege subframe corrosion detection prior to subframe failure:11141172, 11131161, 11129747, 11129349, 11129185, 11128591, 11128223, 11124644, 11122948, 11120047, 11119752, 11119362, 11118786, 11118242, 11115432, 11114568, 11114477, 11114061, 11105334, 11104096, 11103756, 11103724, 11101659, 11100420, 11099962, 11097874, 11084411, 11081783, 11034064, 11025276, 10956316Some VOQs have been omitted from this list due to duplicate VOQ submission between ODI records and Mazda records.