2006 Mazda MAZDA5

WE'VE OWNED OUR MAZDA 5 2006 SINCE 2009. THERE WERE 22,000 MILES ON THE CAR WHEN WE PURCHASED IT. IN 2016, IT HAS 138,000 MILES. DURING OUR OWNERSHIP, WE HAVE PURCHASED 2 NEW TIRES AT 60,000, 2 NEW TIRES AT 73,000, 2 NEW TIRES AT 82,000, 2 NEW TIRES AT 104,000, 1 TIRE AT 107,000, 2 NEW TIRES AT 116,000, AND 1 NEW TIRE AT 124,000. WE ARE RESPONSIBLE ABOUT ROTATING AND BALANCING THE TIRES EVERY 5-6,000 MILES. THE TIRES HAVE BEEN PUNCTURED ON AT LEAST 3 OCCASIONS, DUE TO UNEVEN WEAR. WE REPLACED THE FRONT STRUTS AND REAR SHOCKS AT 126,000 MILES IN HOPES OF CORRECTING UNEVEN WEAR (DONE BY THE MAZDA DEALER). WE WERE JUST NOTIFIED TODAY THAT ONE TIRE HAS AGAIN WORN UNEVENLY (ON THE INSIDE, AS HAS ALWAYS BEEN THE ISSUE...) WE ARE CAREFUL DRIVERS AND OWNERS AND HAVE NEVER HAD (NOT HEARD OF) A CAR WITH THESE KINDS OF UNEVEN TIRE WEAR PROBLEMS. MOST MILES HAVE BEEN ADDED IN THE CITY, BUT WE HAVE TAKEN THE VEHICLE ON SEVERAL LONG-DISTANCE VACATIONS. WE HAVE ALL OF THE DOCUMENTATION BUT DON'T HAVE THE TIME TO UPLOAD AT THIS MOMENT. PLEASE LET US KNOW IF YOU WANT THE DOCUMENTS.

THE MAZDA PART USED IN 2006 IS EXACTLY THE SAME PART USED IN 2007-2009 WHICH HAVE A NHTSA RECALL, SO WHY ISN'T THE 2006 COVERED? IT'S THE SAME PART WITH THE SAME INHERENT DEFECT. OUR POWER STEERING PUMP HAS FAILED WITH LESS THAN 75,000 MILES ON THE CAR. THE FAULT CAUSES THE POWER STEERING LIGHT TO COME ON AND THE PUMP STOPS WORKING MAKING THE STEERING VERY HEAVY, IT CAN HAPPEN WHILE DRIVING, AT A LIGHT, OR STATIONARY. THE PUMP IS ELECTRICAL SO SOMETIMES TURNING OFF THE CAR AND TURNING IT BACK ON "RESETS" THE SYSTEM AND IT WILL WORK FOR A LITTLE WHILE BEFORE FAILING AGAIN.

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND AFTER INSPECTING THE VEHICLE, SHE DISCOVERED THAT THE LATCH WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V463000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. WHILE DRIVING 45 MPH, THE STEERING COMPLETELY FAILED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT THE LATCH ON THE REAR PASSENGER AND DRIVER SIDE DOORS SEIZED AND FRACTURED WHILE THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

TL*THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,224.

I AM FILING A COMPLAINT AGAINST FLOW MAZDA OF FAYETTEVILLE NC BECAUSE OF THEIR CUSTOMER SERVICE MANAGER FAILING TO PROVIDE DEALER WARRANTY INFORMATION AND/OR TIRE MANUFACTURER WARRANTY INFORMATION AT TIME OF PURCHASE OF 3 TIRES ON 23 FEB 2013 1420 EST. AS A RESULT I JUST FOUND OUT YESTERDAY JULY 31, 2014 AFTER 0920 HRS. EST THAT DUE TO NOT FOLLOWING "OWNERS OBLIGATIONS" IT WAS MY FAULT FOR A REALLY VAGUE TERM - "LACK OF MAINTENANCE". I ALSO ATTEMPTED TO FILE AN OFFICIAL COMPLAINT WITH [XXX] OF FLOW MAZDA UNFORTUNATELY HE DID NOT WRITE ANYTHING DOWN AND HE TOLD ME IT WILL BE STORED IN HIS HEAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR