2016 Mazda MAZDA3

MY PASSENGER REAR CALIPER FROZE CAUSING THE PAD ON THE OUTBOARD SIDE TO WEAR DOWN TO METAL WHILE THE INBOARD PAD STILL HAD HALF OF ITS LIFE LEFT. THIS IS BEHAVIOR SIMILAR TO NHTSA RECALL 17V393000 BUT MY VIN DOES NOT FALL WITHIN THE PARAMETERS OF THE RECALL. THE VEHICLE HAS 58,000 MILES ON IT AND IS DRIVEN MAINLY ON THE HIGHWAY.

MY BROTHER'S VEHICLE HAS STALLED SEVERAL TIMES SINCE INSTALLING THE PROGRESSIVE SNAPSHOT DEVICE IN HIS 2006 JEEP COMMANDER. I PREVIOUSLY HAD ISSUES WITH MY 2016 MAZDA3 AFTER INSTALLING THE DEVICE. I REPORTED THE INCIDENTS TO PROGRESSIVE AND THEY ENDED ENROLLMENT IN THE PROGRAM FOR US EACH TIME AND REQUESTED FOR THE DEVICES BACK. HAVING YOUR CAR STALL WHILE DRIVING CAN CAUSE INJURY OR DEATH. AFTER REMOVING THE DEVICE FROM THE MAZDA3 I HAVE HAD NO PROBLEMS SINCE. WE HAVE REMOVED THE DEVICE FROM THE JEEP. I RESEARCHED AND THERE HAVE BEEN MANY SIMILAR COMPLAINTS REGARDING THE PROGRESSIVE SNAPSHOT DEVICE WHICH MUST BE LOOKED INTO AND TESTED IN REGARDS TO ITS AFFECT ON VEHICLE PERFORMANCE AND SAFETY. *TT

TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED, THE EMERGENCY BRAKE DISENGAGED AND THE CONTACT'S VEHICLE ROLLED BACK AND STRUCK ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 31,735.

CAR SERVICED PER RECALL, NHTSA CAMP. NO. 17V393000, MAR. 2018. DEALER STATED NO CORROSION ON RAMP SHAFT FOUND, SO BOOTS INSTALLED W/OUT CALIPER REPLACEMENT. CAR BROUGHT TO DEALER JUN. 2018 B/C REAR BRAKE INDICATOR SQUEALING. DEALER FOUND THAT PISTON (POST-RECALL) HAD BOUND FOR UNKNOWN REASON. DEALER REPLACED CALIPER. OWNER TESTED PARKING BRAKE LEVER ON OLD CALIPER AND VERIFIED IT WAS NOT BINDING. (BUT OWNER COULD NOT REMOVE NUT TO CHECK FOR RUST AT 1.6MM AREA OF RAMP SHAFT.) OWNER REPORTING TO NHTSA B/C CONCERNED THAT MAZDA3 CALIPER-BINDING ISSUE MAY EXTEND NOT JUST TO RAMP SHAFT BUT ALSO TO OTHER PARTS OF CALIPER, INCLUDING PISTON.

PARKING BRAKE SAFETY RECALL ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATOR SHAFT, WHICH IS THE COMPONENT OF REAR BRAKE CALIPER, MAY BE RUSTED.

TL* THE CONTACT OWNS A 2016 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A FLAPPING NOISE COMING FROM BOTH REAR WHEELS THEN THE VEHICLE WOULD START TO VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BORMAN AUTOPLEX (470 W BOUTZ RD, LAS CRUCES, NM 88005 (575) 525-4500) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,238. PART DISTRIBUTION DISCONNECT.

ALL SEATS SEPARATE FROM THE BASE OF THE SEAT, MEANING THERE IS NOTHING HOLDING THE CUSHION THAT YOU SIT ON TO THE WIRE FRAME ATTACHED TO THE FLOOR. THE DEALERSHIP INFORMED ME THAT THE WARRANTY SOLUTION AFTER 7 ATTEMPTS OF FIXING WAS TO PUT ZIP TIES THROUGH THE NYLON SEAT MATERIAL AND CONNECT IT TO THE BASE. THIS IS NOT A SOLUTION TO THE PROBLEM SINCE THE THIN NYLON WILL JUST RIP UNDER PRESSURE.

TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CJ WILSON MAZDA OF VENTURA, 6500 AUTO CENTER DR, VENTURA, CA 93003) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.