2016 Mazda MAZDA3

I WAS NOTIFIED OF A RECALL CONCERNING THE CAMERA IN MY CAR IN SEPTEMBER OF 2023. IT WILL SOON BE SEPTEMBER 2024 AND I HAVE NOT BEEN NOTIFIED THAT THE PARTS NEEDED ARE CURRENTLY AVAILABLE.ORIGINAL RECALLNOTICE STATED THAT REPLACEMENT PARTS WERE NOT AVAILABLE AT THAT TIME. HOW CAN THIS BE CALLED AN IMPORTANT SAFETY RECALL WHEN A YEAR HAS GONE BY MY CAMERA NOT ONLY FLICKERS, BUT MOST OF THE TIME IT DOESN'T COME ON AT ALL! PLEASE ADVISE WHAT I SHOULD DO NEXT.

The recall related to the rear backup camera has not been addressed and it is more than a year later. I just got off the phone with a Mazda representative and they still do not have a solution nor know when one might be available. I would like to sell my car but with a defective backup camera and view screen, I will have trouble doing so and/or won't get as much for the vehicle as I should. I have a 5 year old and I don't feel safe driving this vehicle, as the rearview camera turns off suddenly at times when I am reversing the vehicle. I would like to submit a compliant for negligence on Mazda's part and urge you to do something to make them fix this defect. Thanks.

The rear parking assist camera has only worked intermittently since I purchased the car. There is really no pattern to when or why the camera chooses to work or not work, but It seems most affected by opening and closing the rear hatch: if it's working and i open the hatch, it stops working; if it's not working, opening/closing it will often cause it to work again. This is a problem because parking/backing up becomes a challenge when it's not working. This puts my safety at risk because it increases the chances of me having a fender bender when in reverse.

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The Mazda Connect touch screen in the center display does not accept touch commands properly or will often operate by itself (ghost touch). When it does this, even though I will have navigation on, it will interrupt the service to jump screens, causing me to lose guidance and force me to pull-over to try to deal with the issue. I have had to swerve in my lane trying to correct the issue until I have the opportunity to pull-over, and it has been dangerous to me and the folks on the road with me when this happens.

The contact owns a 2016 Mazda Mazda3. The contact stated while reversing, the back-over prevention camera, began to flicker, flashed, and became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

The cup holder on the car seat is damaged, as it broke from the car seat at the time of the incident. The hook in which buckles the car seat to the car is stuck and no longer pulls out nor in, No longer able to tie the car seat into the car correctly. My child is put at risk due to the buckle not being able to tighten nor more. Yes the insurance first stated they would replace it.