2014 Mazda MAZDA3

TL* THE CONTACT OWNS A 2014 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BOMMARITO MAZDA WEST, LOCATED AT 15736 MANCHESTER RD, ELLISVILLE, MO 63011; (636) 391-0073) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS TURNING SLOWLY INTO A PARKING SPACE BETWEEN TWO PARKED CARS WITH MY FOOT ON THE BRAKE. APPROXIMATELY 1/4 TO 1/3 OF THE WAY INTO THE SPACE THE CAR SUDDENLY ACCELERATED (MY FOOT STILL ON THE BRAKE). IT JUMPED THE CURB, CROSSED OVER THE SIDEWALK, "TOOK OUT" 2 PILINGS AND LARGE FLOWER BOX AND THEN STOPPED. ENGINE WAS STILL RUNNING. IT HAPPENED IN A MATTER OF SECONDS AND I HAD NO TIME TO REACT IN ANY WAY. CAR HAD TO BE WINCHED OFF OF THE PILINGS WHICH NOW HAVE TO BE RESET APPROX. 15" - 18" INTO THE GROUND. I HAVE PHOTOS TAKEN BY A NEIGHBOR, BUT DO NOT KNOW HOW TO UPLOAD THEM. TOW TRUCK DRIVER TOOK SOME TO SHOW TO THE INSURANCE ADJUSTER.

TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS IN THE RAIN, THE CONTACT HEARD A CREAKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR-2, ARECIBO, 00614, PUERTO RICO) WHERE IT WAS DIAGNOSED AS FUNCTIONING NORMALLY. THE VEHICLE WAS THEN TAKEN TO MAZDA DE LA KENNEDY (MARGINAL AVE. KENNEDY, KM 2.1, URB. INDUSTRIAL BECHARA, PUEBLO VIEJO, SAN JUAN, 00920 PUERTO RICO) WHERE IT WAS DIAGNOSED THAT THE BUSHINGS ON THE FRONT DRIVER AND PASSENGER SIDES HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO MAZDA KENNEDY WHERE IT WAS DIAGNOSED THAT THE SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO KENNEDY MAZDA WHERE IT RECEIVED AN UNKNOWN DIAGNOSIS AND REPAIRS; HOWEVER, THE FAILURE RECURRED. THE CONTACT HAD ANOTHER APPOINTMENT SCHEDULED WITH MAZDA KENNEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,198.

THE PASSENGER SEAT BELT HAD A TENSIONER THAT WAS BROKEN FROM EITHER RIGHT OFF THE DEALER'S LOT OR SHORTLY AFTER. UNDER HARD BRAKING, MY WIFE HIT THE DASHBOARD INSIDE THE CAR ONCE AS A PASSENGER. I SHOULD HAVE BROUGHT IT IN EARLIER. I JUST BROUGHT IT IN TODAY (6/20/2017) TO THE MAZDA DEALER (PUTNAM MAZDA IN BURLINGAME, CA) AND THEY DISCOVERED THE SEATBELT'S TENSIONER IS BROKEN INTERNALLY. THEY ARE REPLACING IT, THOUGH THE PART IS BACKORDERED UNTIL JULY. THERE IS REASONABLE SUSPICION TO BELIEVE MORE THAN MY VEHICLE MAY HAVE BEEN AFFECTED.

MOMENTS AFTER DRIVING MY 2014 MAZDA 3, I NOTICED THE BLUE COOLANT DASHBOARD ICON WAS LIT SIGNALING THE COOLANT IS COLD. AS I DROVE WITHOUT TOUCHING THE ACCELERATOR, THE CAR ABRUPTLY ACCELERATED AND I HAD TO SLAM ON THE BRAKES SO I WOULD NOT REAR END THE CAR IN FRONT OF ME. PLUS, I NOTICED THE COOLANT DASHBOARD ICON TURN OFF ALSO. THE CRUISE WAS COMPLETELY OFF!

7/27/16 3:30 PM WEATHER CLEAR AND DRY ' TEMPERATURE 78 DEGREES MILEAGE ABOUT 24,000 ALL REGULAR MAINTENANCE UP TO DATE I ACCELERATED ONTO WASHINGTON SR 520 EASTBOUND AT EXIT 51 TO GET UP TO MERGING SPEED. I KEPT THE CAR IN SECOND GEAR AND THE ENGINE REVVED TO ABOUT 5,000 RPM. I DON'T THINK I HAVE EVER DRIVEN THE CAR OVER 4500 RPM IN THE NEARLY 3 YEARS I HAVE OWNED IT. I AM NOT SURE WHY I DIDN'T SHIFT INTO THIRD AS I USUALLY DO. THIRD GEAR IS MY DEFINITELY MY PREFERRED GEAR FOR THIS MANEUVER AND IT ALWAYS WORKS WELL FOR MERGING ONTO A HIGH SPEED HIGHWAY. I WAS GREETED WITH MULTIPLE FLASHING IDIOT LIGHTS FOR ENGINE, TIRE PRESSURE AND ANTI-SKID. THE THROTTLE WAS UNRESPONSIVE AND I WAS NOT ABLE TO MERGE ONTO THE HIGHWAY SAFELY AS MY SPEED DROPPED RAPIDLY FROM ABOUT 45 TO 30. I LIMPED ALONG IN THE FIRST LANE AT ABOUT 30 MPH, I TRIED TO TURN ON MY EMERGENCY FLASHERS BUT I DON'T THINK THEY WORKED. I AM NOT CERTAIN OF THIS LAST POINT AS I WAS PANICKED THAT THE ENGINE HAD APPEARED TO QUIT JUST HAS I WAS MERGING INTO HEAVY RUSH HOUR TRAFFIC THAT WAS MOVING AT ABOUT 60-65 MPH. I COULD NOT GET ANY POWER IN ANY GEAR AND TRIED FEATHERING THE THROTTLE. I PULLED OFF THE HIGHWAY AT THE NEXT EXIT ' ABOUT 1 MILE. I SHUT OFF THE ENGINE AND LET IT REST FOR ABOUT 30 SECONDS. WHEN I TURNED THE CAR BACK ON, EVERYTHING APPEARED NORMAL. NO IDIOT LIGHTS AND THE THROTTLE RESPONDED NORMALLY. I WAS ABLE TO DRIVE THE LAST COUPLE OF MILES HOME WITHOUT INCIDENT. I ABSOLUTELY LOVE THIS CAR BUT THIS INCIDENT SCARED THE CRAP OUT OF ME.

MY 2014 MAZDA 3 SUDDENLY AND UNEXPECTEDLY ACCELERATED AND CRASHED INTO A PARKED TRUCK. THERE WAS AN EYE-WITNESS. HERE IS WHAT HAPPENED: I WAS DRIVING ON A QUIET, DEAD-IN STREET ACCOMPANIED BY MY HUSBAND. I TURNED LEFT INTO THE TURN AROUND AREA AT THE END OF THE STREET. AS I WAS COMING TO A STOP, WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED'GOING VERY FAST, VERY QUICKLY. IT LEAPT OVER THE CURB, NARROWLY MISSED A TREE AND A FIRE HYDRANT, PASSED BACK OVER THE STREET I HAD BEEN ON MOMENTS EARLIER, AND CRASHED INTO A PARKED PICK-UP TRUCK. THE AIR-BAGS DID NOT DEPLOY. ALL OF THIS HAPPENED IN 2 TO 3 SECONDS. WE WERE NOT HURT. THE EYE WITNESS WAS IN HIS YARD, WHICH ADJOINS THE TURN-AROUND AREA. AFTER THE ACCIDENT, HE CAME OVER AND ASKED IF I WAS OK. HE ASKED ME IF I COULD TURN MY CAR OFF. THE EYE WITNESS LATER TOLD ME HE HAD SEEN THE WHOLE THING AND THAT I NEVER HAD CONTROL OVER THE CAR. HE SAID HE TOLD THE POLICE THAT HE WAS WATCHING ME TURN MY CAR INTO THE TURNAROUND AREA AND SAW THE CAR SUDDENLY ACCELERATE. HE WANTED ME TO KNOW THAT THERE WAS A MECHANICAL PROBLEM WITH MY CAR. HE TOLD ME THAT WHEN HE APPROACHED THE CAR, IT WAS REVVING AND STILL TRYING TO ACCELERATE INTO THE TRUCK, EVEN THOUGH MY FEET WERE NOWHERE NEAR THE PEDALS. THAT WAS WHY HE ASKED IF I COULD TURN THE CAR OFF. I REMEMBERED BEFORE TURNING THE CAR OFF, THAT I COULD HEAR THE WHINE OF THE ENGINE AS IT SOUNDS WHEN IT IS AT HIGH RPMS. THE UNEXPECTED ACCELERATION AND THE FACT THAT THE AIR-BAGS DID NOT DEPLOY ARE BOTH SERIOUS SAFETY CONCERNS. THE CAR WAS TOWED TO THE MAZDA DEALERSHIP AND THE SERVICE DEPARTMENT CONTACTED MAZDA CORPORATION WHO SENT AN ENGINEER TO CHECK IT OUT. THEY SAID THEY COULD NOT FIND A PROBLEM, BUT THEY PUT AN EVENT DATA RECORDER ON THE CAR TO MONITOR IT. THEY DROVE THE CAR FOR A FEW DAYS AND NOTHING SHOWED UP. THE DEALER BOUGHT THE CAR BACK.