2025 Mazda CX-70

Vehicle Information I am reporting multiple persistent safety-related defects in my 2025 Mazda CX-70 that began immediately after purchase and continue despite repeated service visits, software updates (including MSP66 on July 9, 2026), and good-faith repair attempts. These defects substantially impair the vehicle’s safety, drivability, reliability, and security. • Warning Lights & Phantom Braking: Brake messages and related warnings on the cluster appeared on the drive home from the dealership shortly after purchase, even with no obstacles present. Intermittent false warnings have continued. • Shifter / Transmission Behavior & Hard Shifting: Intermittently fails to engage Drive after Neutral (especially after car washes). The shifter moves to D but the vehicle remains in Neutral. Notable hard shifting and intermittent poor power acceleration have also been observed. Video evidence provided to dealer. • Door Lock & Latch Failures: Doors intermittently fail to lock or unlock via key fob or interior switches. Doors sometimes do not open when pulling handles. Auto-lock does not always engage. I have observed the vehicle automatically lock (audible sound and folding mirrors) only for it to be found unlocked the next morning. Passengers have been trapped inside on multiple occasions. These issues raise serious entrapment, safety, and theft concerns. • Hybrid System / i-Stop Malfunctions: Repeated MyMazda app alerts for “Hybrid system malfunction. Vehicle would not restart from I-Stop shut down causing me to have to put it back into park and restart the vehicle. • i-Active system failures: The i-Active system occasionally disengages even during clear weather. Dealership states this can sometimes happen due to direct sunlight and sensors? • During a previous discussion with Mazda Customer Care, they stated that they notes a previous power train failure on their end which I was unaware of.

While driving at a speed just under 45 mph, my Mazda CX-70 suddenly displayed and chimed “Hybrid System Malfunction. Have Vehicle Inspected.“. This warning startled me because I am familiar with issues since I had briefly owned a CX-90 PHEV the first year this model came out and it had the same exact problem. I discovered that this issue carries serious safety concerns and ended up convincing the dealer to swap the vehicle for a CX-90 inline 6 gas only model after hours of pleading. I ended up signing up for another lease a couple of years later with this current CX-70 PHEV, as I was told that the “bugs” have pretty much been worked out so I would give it another try. This warning continued to stay on as I drove for a few minutes so I immediately took the car straight to the Mazda dealership service department where it was kept 24 hours. The dealer said that the issue resolved itself - something to do with not driving the vehicle interchangeably enough between gas and EV mode. The photo was taken once I slowed down to stop at an intersection since it took me 15 minutes to drive to the dealer.

Vehicle has transmission related issues. Delayed response/hesitation when accelerating from a stop or after decelerating. Delayed torque sometimes few seconds off. Others reported dealer has had software updates however issues remain which is a safety concern when on the road. Suspension frond end mild early on 500 miles or so however has gotten louder at 12k miles. Vehicle seems to be to heavy for the type of suspension used or defective suspensions parts. Many complaints filed on the front end noise however Mazda has not announced recalls. Stock tires Toyo All Weather are a safety hazard. Slippery in the rain and snow. These are not safe for a vehicle this size. Doors do not have insulation, road debris comes inside and all the cold air or wind makes it in through the side and bottom doors.

Safety Issue: Gear box unexpectedly disengaged while driving at highway speeds, between 60 and 70 mph. This occurred without warning and under normal road and operating conditions. Driver was unable to accelerate or decelerate vehicle. Driver did not have forward propulsion of vehicle at time of incidents (this happened more than once), and therefore, this is an extreme safety issue.

After starting the vehicle and driving it for a short distance, I forgot to disable the engine start/stop function. When the engine shut down, I pressed the button to disable it as I loathe this feature. The button would not respond, resulting in the engine repeatedly shutting down during coasting events and limiting the functionality of my AC. I tried multiple times during my 45-minute drive to disable it, but was unable to. I shut the vehicle off and restarted it when I was safely stopped. The system worked as intended after this action. I have never had a car with so many technology bugs and electronic safety system issues as this one.

This has been happening for over 6 months but it's getting worse. When moving at a lower speed, 10-20 mph, the motor or transmission is jerky and sluggish. This makes it very slow to move when pulling out from red lights or when in stop and go traffic on the highway. (Might as well be pulling out from the light in an 18 Wheeler.) I haven't taken to the dealer because from my experience, unless there is a code to look up, it's just money (and time) wasted. No, the vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning or messages have been displayed, no other symptoms to report. One more thing, after driving for hours and getting back to the office. With the vehicle in Park, the rear passenger removes their seat belt and the driver removes their seat belt, the seat belt warning message displays. Now I could understand this if the vehicle was placed in Drive or reverse, but in Park? Really? Also note, in the mornings, the vehicle can sit and idle for over an hour and if the rear passenger doesn't have their seat on and you put it into Drive nothing happens, no messages or warnings at all. What if you had a kid in the back seat or something? Make it make sense.