2008 Mazda CX-7

EGR VALVE FAILURE ON A 2008 MAZDA CX-7 WITH 47,500 MILES. I HAD NEVER HEARD OF A EGR VALVE BEFORE MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE LOCAL AUTO PARTS STORE TO HAVE THEM TELL ME THE ERROR CODE. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THE WARRANTY FOR THE PART WAS 60MONTHS/60,000 MILES. WHILE I WAS WAY UNDER ON THE MILES, I WAS 5 MONTHS OVER ON THE TIME. SINCE THIS WAS MY 3RD TRIP INTO THE DEALERSHIP OVER THE PAST 5 MONTHS DEALING WITH PROBLEMS/MAINTENANCE WITH MY CX-7, I ASKED WHY THIS PARTICULAR PART FAILED. I WAS TOLD THAT IT WAS DUE TO THE NEGATIVE EFFECTS OF ETHANOL. AFTER SOME QUICK RESEARCH, IT IS CLEAR THAT 2007-2008 MAZDA CX-7 HAS SERIOUS PROBLEMS WITH THE EGR VALVE. IT WILL COST ME $650 TO FIX. MAZDA SHOULD HAVE BEEN FORCED TO RECALL THIS PART SINCE IT LOOKS LIKE IT WAS DEFECTIVE FROM THE START. WAS TOLD THAT A NEW REPLACEMENT PART FOR THE EGR VALVE WOULD BE PUT INTO THE VEHICLE WHICH WILL NOT BREAK DUE TO PRESENCE OF ETHANOL IN GAS. *TR

HAD TO REPLACE THE A/C COMPRESSOR THAT WENT BAD, WAS A RECALL ON THEM BUT MY WARRANTY WAS OUT. THEN NOW 11/8/13 I AM BEING TOLD THAT MY EGR VALVE IS BAD AND NEEDS TO BE REPLACED AND IT SO HAPPENS GUESS WHAT THE EMISSIONS WARRANTY HAS RAN OUT. I HAVE SEEN A LOT OF COMPLAINTS ON LINE ABOUT THE A/C COMPRESSOR AND NOW THE EGR VALVE. *TR

I WAS DRIVING AT ABOUT 25MPH WHEN I NOTICED A BURNING SMELL. I PULLED OVER AND POPPED THE HOOD AND SAW SMOKE COMING FROM THE AC COMPRESSOR. IT TURNS OUT THAT THIS IS COMMON FOR THIS MODEL. MAZDA EXTENDED THE WARRANTY BUT OF COURSE MINE EXPIRED THIS YEAR. IT'S JUST A SHAME THAT MY CAR HAS LESS THEN 40K MILES AND MAZDA HAS ACKNOWLEDGED THIS IS AN INFERIOR PART, BUT WONT HELP COVER THE COST. THERE ARE HUNDREDS OF REPORTS OF THIS PART FAILING AND BREAKING THE SERPENTINE BELT CAUSING THE CAR TO LOSE ALL POWER. THIS SHOULD ABSOLUTELY BE A RECALL. IMAGINE THIS HAPPENING WHILE ON A HIGHWAY OR TURNING AT AN INTERSECTION. *TR

AIR CONDITIONING BEGAN BLOWING HOT AIR. MANY COMPLAINTS LOGGED ONLINE FOR THIS YEAR VEHICLE HAVING THE SAME ISSUE. CONTACTED THE DEALERSHIP TO FIND THE WARRANTY HAS EXPIRED 3 WEEKS PRIOR TO THIS ISSUE. RECOMMENDATION WAS TO CONTACT MAZDA CUSTOMER SATISFACTION. THEY PROVIDED A FILE NUMBER AND INFORMED I NEEDED TO HAVE THE DEALERSHIP CONFIRM THE ISSUE WAS THE COMPRESSOR. THE DEALERSHIP DID CONFIRM THE COMPRESSOR AND BELT NEED REPLACED. CONTACTED THE CUSTOMER SATISFACTION NUMBER BACK AND THE APPEAL/COMPLAIN PROCESS BEGAN TO SEE IF THEY WOULD PROVIDE FINANCIAL ASSISTANCE IN REPLACING THE COMPRESSOR AND BELT SINCE THE WARRANTY HAD JUST EXPIRED AND ONLY HAS 28,000 MILES. WAS INFORMED 2 DAYS LATER THAT THE DECISION WAS THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE SINCE IT IS OUT OF THE WARRANTY PERIOD. VERY DISCOURAGED THAT A CORPORATION WOULD NOT STAND BEHIND THEY VEHICLE UNDER THESE CIRCUMSTANCES AND THE FACT THAT THEY KNOW THIS VEHICLE HAS THESE ISSUES. I COULD UNDERSTAND IF THE VEHICLE HAD 60,000 MILES BUT THIS IS VERY DISAPPOINTING. *TR

THE AIR CONDITIONING UNIT ON MY 2008 MAZDA CX-7 CRACKED, CAUSING THE PULLEY ASSEMBLY TO FREEZE UP. AS A RESULT, THE PULLEY NO LONGER TURNED ON THE SERPENTINE BELT AND MADE A LOUD NOISE, AND THE AIR CONDITIONER FAILED TO WORK. THE CAR WAS IMMEDIATELY BROUGHT TO THE NEAREST MAZDA DEALER WHO DIAGNOSED THE PROBLEM AND ADVISED ME NOT TO DRIVE THE CAR, OUT OF CONCERN THAT DAMAGE TO THE BELT MIGHT OCCUR. IN REVIEWING MY FILES LATER, I FOUND AN AUGUST 2010 NOTICE FROM MAZDA ADVISING ME THAT THE MODEL YEAR OF MY CAR MIGHT HAVE THIS PROBLEM, AND THAT THE WARRANTY COVERAGE WOULD BE EXTENDED TO 5 YEARS OR 60,000 MILES. IT FURTHER STATED THAT NO ACTION SHOULD BE TAKEN UNLESS I WAS EXPERIENCING AN ISSUE WITH THIS COMPONENT OF MY CAR, WHICH I WASN'T AT THAT TIME. UNFORTUNATELY, MY PROBLEM DID NOT EMERGE UNTIL NOW, AND IS NOT COVERED BY THIS WARRANTY EXTENSION SINCE I NOW HAVE 75000 MILES ON MY CAR. HOWEVER, AIR CONDITIONER UNITS NORMALLY DO NOT FAIL ON CARS OF THIS AGE AND THE NOTICE FROM MAZDA MAKES IT CLEAR THAT THEY ARE AWARE OF THIS PROBLEM. I FEEL THAT MAZDA SHOULD DO THE RIGHT THING AND COVER THE COST OF REPLACING THE AIR CONDITIONING UNIT IN MY CAR. *TR

MAZDA CX-7 2008; I PURCHASED THE CAR IN SEPTEMBER 2007 AND IT CURRENTLY HAS 19,908 MILES. THE AC IS BREAKING DOWN. WHILE I'M DRIVING ON THE HIGHWAY AT 65MPH, THE PRESSURE OR HIGH AC AIR PRESSURE DROPS AND HOT AIR COMES OUT. I ALSO EXPERIENCED BURNING SMOKE COMING THROUGH THE VENTS. I HAD THE CAR INSPECTED BY THE DEALER BACK ON AUGUST 3, 2012 AND THEY REPLACED THE VALVE COVER. ON SEPTEMBER 1, 2012 I WAS DRIVING AGAIN ON THE HIGHWAY WITH MY FAMILY AND WE EXPERIENCED THE SAME PROBLEM. THE AC PRESSURE DROPPED, HOT AIR WAS FLOWING OUT OF THE AC AND WE SMELLED BURNING SMOKE. I TOOK THE CAR TO THE DEALER THIS MORNING AND THEY ARE NOW ADVISING ME THAT I HAVE TO REPLACE THE BLOWER FAN WHICH IS OUT OF WARRANTY (3 YEARS/36K MILES) AND WILL COST $500. I HAVE NO PROBLEMS PAYING FOR A PART, BUT THE VALVE COVER, BLOWER FAN, OR AC ITEMS SHOULDN'T BE BREAKING DOWN AT 19K ORIGINAL MILES. I ASKED WAYNE MAZDA SERVICE CONSULTANT: ANTHONY CUNHA IF THE BLOWER FAN WAS PART OF THE AC COMPRESSOR AND HE SAID, "NO". I STRONGLY FEEL THAT MAZDA INSTALLED FAULTY AC COMPRESSOR/UNITS ON THE 2008 CX-7. THIS ISSUE HAS TO BE INVESTIGATED BEFORE A CAR CATCHES ON FIRE AND PEOPLE GET BURNED ALIVE OR WORSE, A MULTIPLE CAR CRASH ON THE ROAD RESULTING IN DEATHS. *TR

ON MY WAY TO WORK I GLANCED IN MY REARVIEW MIRROR AND NOTICED WHITE SMOKE COMING OUT FROM BEHIND MY CAR. I LOOKED AT MY GAUGES AND NOTICED THAT MY BATTERY LIGHT WAS ON AND MY TEMPERATURE GAUGE WAS ALL THE WAY ON HOT. PULLED TO THE SIDE OF THE ROAD AND, AS I PULLED OVER MY ENGINE LIGHT CAME ON AND MY POWER STEERING WENT OUT. I SHUT OFF THE CAR AND CALLED MY HUSBAND (WHO OWNS A COLLISION REPAIR SHOP AND A TOW TRUCK) AND TOLD HIM TO COME AND GET ME AND MY DISABLED CAR. AS I SAT IN MY CAR WAITING, A POLICE OFFICER CAME TO CHECK THAT I WAS O.K. THE OFFICER SAT IN HIS CAR BEHIND ME FOR ABOUT 10 MINUTES AND THEN BACKED OUT AND LEFT. WITHIN A FEW MINUTES OF THE OFFICER LEAVING A GENTLEMAN AND HIS WIFE PULLED OVER A GOOD WAY UP IN FRONT OF MY CAR. THE GENTLEMAN GOT OUT OF HIS CAR AND STARTED RUNNING TO ME SHOUTING GET OUT, GET OUT, YOUR CAR IS ON FIRE!? THE GENTLEMAN CALLED 911 TO SUMMON THE FIRE DEPARTMENT. AS WE WAITED FOR THE FIRE DEPARTMENT A HIGHWAY PATROL ASSISTANCE VEHICLE PULLED OVER BECAUSE THEY HAD A FIRE EXTINGUISHER. MY HUSBAND ARRIVED AND TOOK THE CAR BACK TO HIS PLACE OF BUSINESS. OUR INSURANCE WAS COMPANY WAS CALLED AND THEY SENT A CLAIMS ADJUSTER OUT TO ASSESS THE DAMAGE. OUR CLAIMS ADJUSTER DETERMINED THAT THE FIRE HAD STARTED WITH THE AIR CONDITIONER AND HAD CAUSED $3,900.00 IN DAMAGE TO THE MECHANICALS OF THE CAR. *TR

THIS MAZDA CX-7 IS AT A MAZDA DEALER'S SERVICE CENTER RIGHT NOW GETTING THE TIMING CHAIN REPLACED, VVT ISSUE CORRECTED, A NEW TURBO SYSTEM TO KEEP IT FROM DUMPING TONS OF BLUE SMOKE FROM THE EXHAUST, A/C SYSTEM FIXED, AND THERE IS AN INTERMITTENT ELECTRICAL ISSUE AS WELL. NOT HAPPY OBVIOUSLY, AS THESE ARE ALL KNOW ISSUES WITH THE VEHICLE. MAZDA HAS AGREED TO PAY FOR THE TIMING CHAIN, BUT THE REST COMES OUT OF MY POCKET. *TR