2007 Mazda CX-7

WOULD LIKE TO MAKE A COMPLAINT ABOUT MY VEHICLE. I WAS STOPPED AT A LIGHT AND HEARD A CLICKING SOUND AS I TRIED TO ACCELERATE WHEN LIGHT TURNED GREEN. VEHICLE DIED AT THE LIGHT. VEHICLE WAS TOWED TO A MECHANIC. TIMING CHAIN STRETCHED AND BROKE WHICH CAUSED DAMAGE TO THE ENGINE AND VALVES. VEHICLE HAS BEEN IN THE SHOP FOR MORE THAN FOUR WEEKS! MY APPROXIMATE COST WILL BE $3500, BUT PRICE CAN GO UP SINCE MECHANIC HAS YET TO COMPLETE THE WORK. HAVE READ MANY SIMILAR COMPLAINTS ABOUT THE TIMING CHAIN AND VVT WITH THIS MAKE AND MODEL ON THE INTERNET. MANY VEHICLES HAVE BROKEN DOWN ON THE HIGHWAY. EVEN AFTER MY VEHICLE IS REPAIRED, I DO NOT FEEL SAFE DRIVING IT. I WILL TRADE IT IN (NOT ANOTHER MAZDA) AS SOON AS IT IS REPAIRED. IT IS UNFORTUNATE THAT MAZDA IS AWARE OF THIS PROBLEM BUT HAS NOT MADE EFFORT TO RECALL THE MAZDA CX7. *TR

I PURCHASED MY VEHICLE IN OCTOBER 2012 WITH ROUGHLY 75K MILES. AFTER ONE WEEK OF OWNING THE VEHICLE I NOTICED AFTER IDLING FOR A FEW MINUTES O LARGE PLUME OF FOG WOULD COME FROM MY EXHAUST PIPE. THIS HAS OCCURRED MANY TIMES NOW SINCE PURCHASE AND THE DEALERS RESPONSE WAS THAT IT WAS DUE TO "WINTER FUEL". THE PROBLEM WAS NEVER RESOLVED. ON JUNE 26TH 2014 I WAS DRIVING TO WORK. I STOP AT A RED LIGHT AND WHEN IT TURNED GREEN I PROCEEDED TO PRESS THE GAS. INSTANTLY MY CAR SHUT OFF AND DID NOTHING. AFTER INVESTIGATING THE ISSUE ON THE SIDE OF THE ROAD I DETERMINED IT TO BE THE TIMING CHAIN. MY ISSUE IS THAT MAZDA HAVING KNOWLEDGE OF A FAILING VVT ON THESE VEHICLES SHOULD HAVE REPLACED THE PART BEFORE SELLING THIS VEHICLE TO ME. NOW I HAVE A LAWN ORNAMENT THAT'S COSTING ME THOUSANDS OF DOLLARS TO WATCH IT SIT IN MY DRIVEWAY. *TR

TIMING CHAIN REPLACEMENT RESULTED IN A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP AND ITS HOUSING. REPLACING THE TIMING CHAIN RETURNED THE ENGINE TO PRODUCTION LINE SPECS, THAT WERE TOO MUCH FOR A WORN FUEL PUMP TO HANDLE. THE INCREASED PRESSURE TO THE FUEL PUMP SHATTERED IT INTO NUMEROUS PIECES LESS THAN 100 MILES AFTER THE TIMING CHAIN WAS REPLACED. SAID PIECES BECAME LODGED INSIDE THE CAM SHAFT AND ENDED UP BENDING ALL OF THE VALVES. THE NECESSITATED A COMPLETE VALVE JOB, REMOVING AND REPLACING THE CYLINDER HEAD, FUEL PUMP, CAM SHAFT AND OIL CONTROL CALVE. AT WORST, ALL TIMING CHAIN REPLACEMENTS SHOULD REQUIRE A FUEL PUMP CHANGE IN ORDER TO PREVENT THE SEQUENCE OF EVENTS THAT HAPPENED TO MY CAR AND THOUSANDS OF OTHERS. *JS

MAZDA EXTENDED THE WARRANTY ON AC COMPRESSORS, WELL, MY ORIGINAL COMPRESSOR FAILED AND WAS REPLACED UNDER THAT ORIGINAL WARRANTY. EXACTLY 30,000 MILES LATER THE REPLACEMENT COMPRESSOR FAILED ALMOST 3 YEARS TO THE DATE OF THE ORIGINAL FAILURE. MAZDA IS REFUSING ANY RESPONSIBILITY FOR THIS SINCE NOW MY CAR IS OUT OF WARRANTY. EVENTHOUGH THE REPLACED PART ITSELF IS ONLY 30,000 OLD. THIS VEHICLE IS ALSO EXPERIENCING TIMING BELT ISSUES AND EXTREMELY LOUD ENGINE NOISE. THIS PARTICULAR MODEL YEAR JUST SEEMS TO BE A LEMON ALL AROUND. EVEN THE REPLACEMENT PARTS ARE FAILING. AND THE COMPANY IS NOT HOLDING THEMSELVES RESPONSIBLE AT ALL. I'VE RESEARCH THIS PARTICULAR YEAR AND FOUND MORE THAN ADEQUATE EVIDENCE THAT THESE VEHICLES ARE LEMONS. THE SAME ISSUES ARE BEING REPORTED ACROSS THE WORLD! AND MAZDA IS DOING NOTHING. THE HAZARDS THEY ARE CAUSING ARE TREMENDOUS! SOME FAILURES HAVE RESULTED IN FIRES, QUICK LOSS OF ENGINE POWER AT HIGH SPEEDS AND THOUSANDS OF DOLLARS IN REPAIRS. MY CAR WAS PAID OFF LESS THAN A WEEK BEFORE THIS SECOND COMPRESSOR MALFUNCTIONED. HOW MANY CARS HAVE HAD 2 AC COMPRESSORS IN A MATTER OF 6-7 YEARS?? AND HOW MANY ENGINES CAN COMPLETELY FAIL IN THE MATTER OF 7 YEARS? EVERYDAY WHEN I START MY CAR IT SOUNDS LIKE A DIESEL ENGINE; POPPING AND CLANKING NOISES PROJECT FOR THE HOOD LIKE IT'S A SEMI. THAT'S JUST BAD CRAFTSMANSHIP AND BAD BUSINESS. MAZDA SHOULD BE HELD ACCOUNTABLE. THE RECALLS SHOULD BE EXTENDED TO 100,000 AND 10 YEARS AT LEAST. THESE VEHICLES SHOULD BE BUILT TO LAST. AND A MULTI BILLION DOLLAR COMPANY SHOULD BE MADE TO FIX THEIR MISTAKES BEFORE SOMEONE GETS HURT OR WORSE, KILLED BECAUSE OF THEIR NEGLECT. *TR

I WAS STOPPED AT A TRAFFIC LIGHT WITH MY 10 YR OLD IN THE CAR, AND AS SOON AS I PULLED OUT FORM THE TRAFFIC LIGHT WE NOTICED SMOKE AND PEOPLE HONKING THEIR CAR HORNS AT US. I LOOKED IN THE REAR VIEW MIRROR AND THERE WAS A "PUDDLE" OF FIRE ON THE ROAD THAT WAS NOT THERE WHEN I PULLED UP TO THE STOP LIGHT SO I ASSUME IT LEAKED DOWN FROM MY ENGINE. AFTER NOTICING THE FIRE I QUICKLY PULLED OVER (NOT EVEN THROUGH THE INTERSECTION YET) AND INSTRUCTED MY SON TO GET OUT OF THE CAR. I SHUT OFF THE IGNITION OF THE VEHICLE, AND EXITED AS WELL TO CALL 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE CAR WAS TOO FAR GONE TO BE SALVAGED. THE CAR WAS COMPLETELY BURNED, ALL AIRBAGS DISCHARGED FROM THE HEAT OF THE FIRE, AND THE FRONT TWO WHEELS WHERE DAMAGED BY HEAT AND THE FRONT TIRES WHERE MELTED. *TR

MY GAS LIGHT WAS ON. I WAS GOING TO GET GAS. THE CAR WAS DRIVING FINE THEN I FELT A PULL LIKE A CHUG I DID NOT WANT TO RUN OUT OF GAS. I TURNED AROUND TO GO HOME A FEW BLOCKS AWAY I WOULD RATHER CALL THE AUTOMOBILE CLUB TO BRING GAS TO ME THAN GET STUCK ON EMPTY. THE CAR STARTED PULLING AND CHUGGING AS I STARTED TO GO UP A HILL.I PULLED TO THE RIGHT SIDE OF THE ROAD ROLLED TO A STOP. AAA TOWED ME HOME. I HAD A MASTER MECHANIC COME OUT TO LOOK AT IT. HE TOLD ME MY ENGINE WAS FROZEN RINGS WERE DONE AND I NEEDED A NEW CAR AND IT WASN'T WORTH 5,000.00 TO FIX. SO NOW I HAVE A BEAUTIFUL CAR NOT WORTH ANYTHING. OH YEAH! I'M VERY UPSET! *TR