2007 Mazda CX-7

2007 MAZDA CX-7. CONSUMER EXPERIENCED SEVERAL PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED SHORTLY AFTER SHE PURCHASED THE VEHICLE, SHE NOTICED THE HEADLIGHTS POINTING TOWARD THE GROUND AND IT TOOK 3-5 TRIPS TO THE DEALER BEFORE IT WAS PROPERLY FIXED. IN JUNE 2010, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE PROBLEM AS AN EVAP SYSTEM LEAK WHICH COST $461.80. IN OCTOBER 2010, DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE VEHICLE NEEDED AN OUTER TIE ROD END, IN ADDITION TO THAT AN ALIGNMENT WAS ALSO NEEDED. ONE WEEK LATER, THE AC COMPRESSOR FAILED. *JB

2007 MAZDA CX7, AT 57,211 MILES , AIR CONDITION COMPRESSOR FROZE, DISABLED CAR. ON 10/27/10 88 K MILES, CAR WOULD NOT START, INDEPENDENT GARAGE DETERMINED IT NEEDS A NEW ENGINE.CALLED MAZDA CORP. FILE # 132495780. MAZDA REPRESENTATIVE ASKED TO TOW THE CAR TO A MAZDA DEALER FOR DIAGNOSTICS, AND MAZDA WILL SEND A FIELD MANAGER TO DETERMINE IF THE ENGINE FAILURE IS DUE TO MANUFACTURER DEFECT OR NOT. MAZDA MAY BE WILLING TO OFFER AFTER WARRANTY ASSISTANCE IN THE COST OF THE REPAIR OR EVEN COVER THE ENTIRE COST. CAR WAS TOWED TO A MAZDA DEALER ON 10/28/10 AM. AT 5 PM SAME DAY, DEALER CALLED MY WIFE AND SAID THAT THE CAR NEEDS A NEW ENGINE AND IT WILL COST $8000 + TO FIX IT, AND THE MAZDA CORP FIELD MANAGER SAID THAT BASED ON THE MAINTENANCE RECORD AND MILEAGE, MAZDA CORP WILL NOT OFFER ANY ASSISTANCE. I WAS NEVER ASKED TO PROVIDE ANY MAINTENANCE RECORDS AND I DO NOT BELIEVE THE FIELD MANAGER EVEN LOOKED AT THE CAR AS MAZDA REPRESENTATIVE SAID HE WOULD. THIER IS 195 COMPLAINS FILED WITH THE ODI IN REGARD TO 2007 CX7 COMPRESSOR AND/OR ENGINE FAILURE. I BELIEVE THAT THE AIR COMPRESSOR AND THE ENGINE FAILURE ARE DUE TO MANUFACTURER DEFECT. MAZDA CORP. IS VERY WELL AWARE OF IT , AND NOT OWNING UP TO IT. MAZDA CORP IS NOT EVEN HONORING CARS UNDER WARRANTY IN MOST CASES, USING THE EXCUSE OF LAKE OF MAINTENANCE RECORDS AND SLUDGE IN THE ENGINE. MAY BE MAZDA CORP. AND THE NHTSA ARE WAITING FOR SOME ONE TO DIE BEFORE THEY INVESTIGATE THE PROBLEM WITH THE ENGINE AND COMPRESSOR ON THE 2007 CX 7. *TR

I BOUGHT MY 2007 MAZDA CX-7 ON NOVEMBER 2, 2008 FROM TUSTIN MAZDA. FROM DAY ONE I HAVE EXPERIENCED AN INTERMITTENT METAL KNOCKING NOISE WHILE ACCELERATING. IT SOUNDS LIKE 3 OR 4 CLICKS AND I EXPERIENCE A SLIGHT LOSE OF POWER. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER MORE THAN 4 TIMES. SOMETIMES THEY HAVE IT FOR DAYS; THE LAST TIME FOR TWO WEEKS. THE FIRST FEW TIME THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. ABOUT A MONTH AGO THE DEALER SAID THEY FIXED IT. THEY ALSO SAID MY OIL WAS SLUDGY AND SUGGESTED A OIL FLUSH. I DID NOT OP FOR THE OIL FLUSH BECAUSE MY REGULAR MECHANIC SAID THEY ARE OVER-RATED AND A FEW OIL CHANGES SHOULD CLEAR IT UP AND THE OIL THE DEALER USED MAY BE PRONE TO SLUGGING UP. THE NOISE RETURNED ALMOST THE DAY I GOT THE CAR BACK. I RETURNED TWO TO THREE WEEKS LATER AND TOLD THE DEALER SERVICE PEOPLE THE NOISE WAS BACK. THEY KEPT THE VEHICLE FOR TWO WEEKS AND CHARGED ME $252.00 TO RUN TESTS. I WAS TOLD I WOULD NOT HAVE TO PAY IF THE WORK WAS COVERED UNDER WARRANTY. THEY OPENED THE ENGINE UP AND SAID THE ENGINE WAS SLUDGY. THEY TOLD ME MAZDA OF AMERICA WOULD NOT COVER THE WORK AND I MIGHT NEED MAJOR WORK. I AM SUPPOSEDLY LOSING COMPRESSION ON TWO OF THE FOUR CYLINDERS. BECAUSE I CANNOT PROVE I CHANGED MY OIL AND DO HAVE RECEIPTS BEYOND THE OIL CHANGES I HAD AT THE DEALER, THEY SAY IT IS NOT COVERED UNDER WARRANTY. THE VEHICLE ONLY HAS 36,000. I THINK IT HAD ABOUT 15,000 MILES WHEN I BOUGHT IT WHEN I BOUGHT IT. THE DEALER IS TRYING TO TELL ME THEY FIXED THE PROBLEM I HAD BEEN BRINGING IT IN FOR AND THE NOISE I HEAR NOW IS NEW. IT IS NOT, IT'S THE SAME! IN FACT I HEARD IT AGAIN THE DAY AFTER I BROUGHT IT HOME. I HAVE DONE RESEARCH ON THE WEB AND IT APPEARS MAZDA USES THE SAME EXCUSE FOR A LOT OF SIMILAR ISSUES AND DO NOT COVER THE WORK UNDER WARRANTY. THEY ALSO REFUSED TO FIX A RECALL ISSUE I HAD IN REGARDS TO A LETTER THEY SENT ME. THEY SAID I DID NOT NEED THE WORK EVEN THOUGH THE ISSUES I HAVE DESCRIBED ARE ALSO DESCRIBED IN THE LETTER. *TR

TL*THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ANOTHER REPAIR AND ALSO INFORMED THE DEALER THAT IT WAS MAKING A NOISE. THE DEALER REPLACED THE VVT ACTUATOR AT THAT TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER BECAUSE THE CONTACT NOTICED THAT THE FAILURE CONTINUED. THE DEALER STATED THAT THE AIR CONDITIONER COMPRESSOR WAS THE CAUSE OF THE FAILURE. AFTER TWO DAYS, WHILE DRIVING THE CONTACT NOTICED THE NOISE AGAIN SO THE VEHICLE WAS TAKEN BACK TO THE DEALER; THE DEALER REPLACED THE SERPENTINE BELT AND PULLEY SYSTEM. THE FAILURE CONTINUED, THE NOISE WORSENED AND THE VEHICLE LOST MOMENTUM WHILE SHE WAS DRIVING; THE DEALER THEN STATED THAT SHE NEEDED A NEW ENGINE, NEW TURBO, NEW PULLEY AND VVT ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO ASKED THAT SHE SUBMIT MAINTENANCE RECORDS BUT OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 46,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

2007 MAZDA CX-7 BEGIN MAKING LOUD CLICKING NOISE IN AUGUST 2010. TOOK VEHICLE TO REPAIR FACILITY AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED SOON, TIMING CHAIN WAS LOOSE, AND TWO ENGINE MODULES WERE GIVING FAULTY READINGS. GOT A 2ND OPINION FROM A MAZDA CERTIFIED TECH WITH SAME ADVICE. HAVE ALL REPAIR AND MAINTENANCE REGARDS TO SHOW THAT IT WAS NOT A RESULT OF VEHICLE NEGLECT. VEHICLE HAS 79,000 MILES ON IT AND HAS BEEN USED FOR PRIMARILY HIGHWAY TRAVEL. ALSO HAD AN ISSUE WITH COMPRESSOR WHICH I HAD TO REPLACE AT MY OWN COST. *TR

I OWN A 2007 MAZDA CX7 AND IT WAS BEEN AT THE DEALER EVERY MONTH THIS SUMMER AND I'M ON MY SECOND LONER CAR. THE TROUBLE STARTED LAST SUMMER WITH PINGING AND TURBO LAG. THAT SEEMED TO STOP AND THE DEALER SAID THAT IT WAS A SOFTWARE ISSUE. BUT THIS SUMMER WE HAVE HAD THREE SEPARATE ISSUES. 1. TRANSFER CASE LEAK. FIXED. 2. ENGINE STABILIZER LEAK. FIXED. 3. VARIABLE VALVE TIMING ACTUATOR VVTA. CURRENTLY IN SHOP. CAR LOUDLY "GROWLS" TO LIFE, SQUEAKY BELT, DIFFICULTY STARTING, TOLD BY DEALER THAT WILL EVENTUALLY CAUSE ENGINE TROUBLE IF NOT FIXED. THIS HAS ALL BEEN SINCE JULY!!! WE ARE JUST SHY OF 30K AND THE WARRANTY EXPIRES NEXT MONTH. I AM VERY AFRAID THAT SOMETHING ELSE WILL GO WRONG AND WE WILL END UP PAYING FOR IT. UPON READING A FEW CX7 WEB SITES AND BLOGS, IT HAS BECOME CLEAR THAT THIS VVTA ISSUE WILL LEAD TO A TIMING BELT FAILURE AND ENGINE LOSS. I HAVE A LITTLE LESS THEN 30,000 MILES ON THIS CAR AND BOUGHT IT NEW. UNFORTUNATELY THIS SEEMS TO BE A RELATIVELY COMMON OCCURRENCE IN THE 2007 MODEL. PLEASE ISSUE A RECALL SO THAT THIS DEFECT CAN BE ADDRESSED PRIOR TO ENGINE FAILURE AND NOT AT OWNERS EXPENSE. THANK YOU! *TR

OUR 2007 CX-7 MAZDA DEVELOPED NOISE. WE RECEIVED LETTER FROM DEALERSHIP REGARDING POSSIBLE NEED TO FIX AC COMPRESSOR. ABOUT 10 DAYS LATER ON SEPT.5 2010 WE TOOK A TRIP AND DID NOT TURN ON THE AC BUT A LOUD NOISE DEVELOPED AND WE LOST ACCELERATION ABILITY. NO WARNING LIGHT EVER CAME ON. OUR CAR HAS ABOUT 40,000 MILES ON IT. TOWED IT TO MAZDA DEALERSHILP. THEY SAID THEY COULDN'T TELL WHAT WAS WRONG. SEVERAL DAYS LATER THEY SAID THE TURBO HAD FAILED AND THE ENGINE IS RUINED AND WOULD NEED REPLACING. THEY SAID THAT THE ENGINE HAD NO OIL (REMEMBER, NO WARNING LIGHT) AND THEY FOUND SLUDGE, INDICATING NEGLECT. WE HAVE HAD OIL CHANGES AS REQUIRED. THEY HAVE NOT AGREED TO FIX IT. WE HAVE FOUND NUMEROUS OTHER OWNERS OF SAME MODEL AND YEAR ONLINE ON EDMUNDS.COM. IT SEEMS TO BE A PROBLEM FOR THIS PARTICULAR MODEL AND YEAR AND THE DEALERS RESPONSE IS TO DENY HONORING WARRANTY DUE TO "SLUDGE". OUR NEXT MOVE IS TO TAKE IT TO THE DEALERSHIP WE PURCHASED IT FROM OUT OF TOWN. *TR